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Marcus Stephens

Marcus Stephens
Service Technicians
Reviews: 57
Average: 5.00 stars
Drug Test: 3/17/2015
Marcus Stephens has received 57 reviews, averaging 5.00 Stars:
1 2 3 4 5

Marcus Stephens's Bio:

I am a caring and knowledgeable professional with more than twenty years of construction experience, including more than five years of garage door installation and repair. I am an avid golfer, mountain biker, fisherman, with a love for everything outdoors. I have lived all over the United States, but love the mountains of Georgia and Tennessee the most. I have a grown daughter that is pursuing an international modeling career, I could not be more proud. My number one priority is taking care of my customers and providing quality, timely service each and every day. I look forward to being your technician and ensuring that all your garage door service needs are met.

Review:

marcus was awesome. 5 stars and 1st call i make if i ever need garage door help in the future.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I highly recommend Precision for your garage door repairs. First, they are fast. I called a Saturday morning and they had someone to my house by 11am. Second, the technicians are intelligent and fast. Marcus was able to quickly assess what the issue was and then fix it. Third, they don't try to sell you more than you need.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The tech was right on time and very good at fixing the problem. I would use this company again very professional , however I thought the pricing was a little high for a door spring and several rollers.

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A Response from: Tim

Thank you for your review! In response to your concern on pricing, we only use the highest quality high cycle parts. Although our prices may be slightly higher, it is a direct result of our quality. We will use this as a learning tool as our tech must not have done a satisfactory job explaining the Precision difference.

Service Provided:
Garage Door Repair

Review:

Marcus showed me what was needed to make my home safe. He was neat in his work and clean-up.

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Service Provided:
Garage Door Repair

Review:

Great service!!

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Service Provided:
Broken Garage Door Spring Repair

Review:

I like that he called before he got to my home. Clean up was nice. He was very clean and helpful. This would help me to use this company again.

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Service Provided:
Garage Door Repair

Review:

Marcus came over, looked at our garage door, and fixed the problem in no time! He gave us an estimate on replacing it and installing an opener since we don't have one right now. He was very professional, and we would recommend him to our family and friends!

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Service Provided:
Garage Door Repair

Review:

Did a very good job! Enjoyed the experience.

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Service Provided:
Garage Door Repair

Review:

Marcus came on time, cleaned up after his job and was very thoughtful of his work! Great service and enjoyed having him do the job! Well done!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Marcus was ahead of time for my appointment that was scheduled between 2-4. He was extremely knowledgeable and very professional. He worked at a rapid and productive pace leaving me extremely satisfied with the work. 5 star rating.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Back from vacation and our garage door opener quit. Called at 3:50 and by 4:30 Marcus was in the driveway. He had a Liftmaster 8360 in the truck and I said "put 'er in". (The old one is 19 years old). Marcus was great, explaining everything as he worked. I was so impressed I'm replacing the other opener next month! THANKS, MARCUS!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Marcus Stephens provided the services needed to replace the door springs in a very professional and efficient manner. Great job!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Exceptional service given by Marcus Stephens who is an excellent technician. He arrived on time, was very knowledgeable and installed my new garage door opener without any issues. I highly recommend this company as well as this technician.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Our 20+ year old garage door was having issues. Marcus came out and made all the necessary adjustments and now the door works like new! Very professional, very knowledgeable and efficient. Would definitely use Precision again in the future.

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Service Provided:
Garage Door Repair

Review:

The serviceman was very professional and was knowledgeable about the total garage system and would definitely recommend you to other individuals.

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Service Provided:
Garage Door Repair

Review:

I was really satisfied with the service I received would definitely recommend this company to others. Marcus Stephens The technician was really helpful explained everything to me.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Rating 5 stars. A job well done! The overall experience was Great. The quality of the technician (Marcus) was great.

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Service Provided:
Garage Door Opener Repair

Review:

OUTSTANDING JOB! OUTSTANDING CUSTOMER SERVICE! We had three doors completely redone on a 25 year old house. It looks so new and updated in the garage. The old doors where loud but these new ones it's like a whispers opening and closing. From start to finish everyone at the company exceeded our expectations! It's refreshing to actually have a contractor that actually loves there job, does the job correctly and wants the customer to be 100% happy with the job. If you have them do your job I truly believe the outcome will be GREAT????

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Service Provided:
Install Garage Doors

Review:

I will give Marcus and your company 5 stars. He arrived on time in uniform. Marcus was pleasant, friendly, and understood what my problem is. I saw your company advertising the free estimate, which I feel should be offered by all companies.

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Service Provided:
Garage Door Repair

Review:

Received a garage door tune up today. Marcus made adjustments, replaced rollers, and performed an inspection, offered his professional opinion on the future of my garage door and opener. Marcus was just outstanding. Professional, courteous, and very informative. I'll definitely use Precision again. Thank you Marcus.

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

We are totally satisfied. The repair man was very professional and efficient. In and out in less than 45 minutes. Great job!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Called cause my garage door spring broke and came out and fixed my garage door next day. On top of that helped me fix my remote and bought a new remote for my wife which he programmed. highly recommended service was super quick.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Precision made the task of replacing my two garage doors a pleasant experience. The techs that serviced my home were very professional. The workmanship of the installation was faultless, they know what their doing. I would highly recommend Precision.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great people, great work, great price. Found additional repairs that is needed to be looked at, did not push me in to any thing. They are going to get me a price. I have ask them to schedule a time to make the additional repairs.

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Service Provided:
Garage Door Repair

Review:

Our garage broke on a Sunday and we called Precision Garage. They came the next day, gave us a quote and fixed our garage within 30 minutes. I was very impressed with the turnaround in one day! I'd definitely recommend them to anyone.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Technician was within the time window, called to let me know what time he would be arriving, and was very courteous. Tune up was a big improvement for the system.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The service I received from your employees Marcus and his partner was excellent, I had Christmas in March! They both were very professional and made numerous calls to discount the price for me, that in my book is 5 star service. The repair was quick and exceeded my expectations. Great job Precision, your service will be highly recommended to family and friends from me

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I didn't look any further once I saw your rating of service online. I scheduled an appt that following day, and was greeted by Marcus, your tech. We had a spring in the roller of our garage door that broke, and had to manually open and close the door. Marcus explained the repairs and how long it would take. Overall I am extremely pleased with my repairs, pricing of service and prompt scheduling that was convenient for me. I would definitely recommend your company and if future repairs are needed, I will be a return customer for sure. Thank you for great service!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

5 stars. I found your company on Angie's List. Marcus arrived within the appointment window and completed a service, replaced the springs and bearings and installed a new bracket in approximately 1 hour. He was courteous, knowledgeable and efficient. Thanks for the service.

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Service Provided:
Garage Door Repair

Review:

Customer service is NOT dead! It is always reassuring to deal with a business that has proper credentials (Certifications, Licenses, Insurance). But it is the attitudes and interactions with employees of a business that make the transaction enjoyable. From the initial person who scheduled the appointment to the technician who performed the work, All were Professional, informative and personable. The Technician arrived on time (actually earlier than i expected *!awesome!*), discussed and showed me exactly what needed repaired & why, and then performed all repairs. Now everything works, and its guaranteed. Thank you for a job well done!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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