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Read what people are saying
about Precision Garage Door

Precision Garage Door of Atlanta
has received 6429 reviews, averaging 4.95 Stars:
Review:

I heard about Precision garage from the news reporter Dale that your company was trustworthy Dustin was very knowledge and sharing what would be best for the need of my garage star rating five
Rosetta Walker
A Response from: Tim

Thank you for the "5 Stars"!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

A job well done. Fast service and expertly accomplished.
Edward Chellino
A Response from: Tim

Thank you for your business!

Service Provided:
Garage Door Repair
Review:

Great service & job
J. Johnson
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Roy was awesome. Made sure everything was checked out before recommending a garage door opener and worked quickly and safely to make sure the work was done to my satisfaction
Christopher Hanna
A Response from: Tim

Thank you! We appreciate your business and "5 Star" review!

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Roy is an excellent technician ! He is very skilled and very likable .
Larry Brindley
A Response from: Tim

Thank you! Roy is one of our many talented and professional service technicians. Thanks for sharing your review!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Outstanding servicing experience with Jeremiah. He went above and beyond any expectations I had. Totally professional and customer service-driven.
Thomas Seitz
A Response from: Tim

We have a great team of service technicians and it is always good to hear someone say their expectations were exceeded! Thank you for your business and for taking time to share your "Precision" experience.

Service Provided:
Garage Door Repair
Review:

The replacement of Lift Master Motor was very professional and the Service was prompted. I will recommend this Company.
Joseph Allen
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I couldn’t have been more impressed with the professionalism of this company. Adam did not look at my old garage and see something he couldn’t handle. He figured out exactly what needed to be done and showed me every action he was going to take. He was the upmost professional. I would recommend Precision to anyone who needed garage door service!
Samara Zeiger
A Response from: Tim

Thank you for choosing Precision and for the recommendation! Your business is greatly appreciated.

Service Provided:
Garage Door Repair
Date: 04/03/2019
Garage Door Repair
,
Review:

Ron explained the problem and provided me the options. He is very knowledgeable about all garage doors. He was also very professional and courteous.
Randy Dalrymple
A Response from: Tim

Thank you for your review and for choosing Precision!

Service Provided:
Garage Door Repair
Review:

We had garage doors installed and had a great experience from the estimate with Jason Davis which was an absolute gentleman who explained everything in detail and answered all our questions and concerns. As well as took my crazy phone calls. Then when the day came for install Jeff came on his on and did a fabulous job!! Cleaned everything up, explained all the details of the opener as well as helping with setting everything up! We were treated with respect and dignity though out the whole process. I am in the service business and know how important it is to have good customer service and these guys are genuine. It’s very hard to find that out there in the service world! You guys were awesome!! Thank you!
Cyndi Crookshanks
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We used Precision to repair our Rental garage door (the door was installed in January by Precision. Evidentially the bolts loosend up and were replaced this week The original service came out of Marietta. Not sure where service came from. After this was done, the wife wanted an external button for the outside of our garage, so we added this (came from Alpharetta) in late January. WE also have a a Precision garage door at our home in Alphareta
John Wackerman
Service Provided:
Garage Door Opener Repair
Review:

Adam rates a 5+. Very satisfied with his service and professionalism. Very quick repair and replacement and tuneup. I would definitely recommend him to others and myself for future maintenance.
Dorothy Simmons
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

I had a problem with my door not closing so I called and they came out right away and found that one of the eyes was out of alinement and that solved my problem. This is the second door they have done for us and both jobs were excellent.
Mike Shaw
Service Provided:
Garage Door Repair
Review:

Great experience! Met these guys at the home show a week ago! A week later we are happily opening our garage doors quietly. The process was exceptional and we are pleased with the lift master product! Our technician was very educated about the product, safety and the technology behind the great system. He did not leave until we were comfortable working our door with our phone app! Thanks for such a great product, customer service and an exceptional warranty.
ricky ayers
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Joshua was excellent and very knowledgeable.
Kim Armstrong
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Jeremiah was on time professional and courteous. Could not be more pleased
Michael Adams
Service Provided:
Garage Door Repair
Review:

The service guy was prompt and knowledgeable which is why they got 3 stars. The door is working well after he got it balanced and tracks re-set right. I understand "flat rate pricing" however even with discounts applied (which are not visible on invoice) when the flat rates are stacked the time spent on site and adding 1/2hr of travel time the repairs works out to $252/hr (no parts were used). Wish I made that rate.
Steve O'neal
Service Provided:
Garage Door Repair
Review:

Great service! Quick and professional.
Janet Bertram
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Justin did an amazing job with our garage door. Excellent customer service. Justin was extremely professional and knowledgeable about what needed to be done. He took the time out to explain everything to me , which was helpful ! I highly recommend Precision for all your garage door needs. Grateful !
Tina Ulett
A Response from: Tim

Thanks so much for choosing Precision and for your review and recommendation!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

My experience with Precision was top notch. From the professional and timely quoting, to the field measure and quality installation, your company provided an excellent product at an excellent price. Of the four companies I considered, Precision was the only one offering a Shaker style door. I highly recommend this company.
Carl Crespi
A Response from: Tim

Thank you for choosing Precision and for sharing your review - enjoy your new doors!

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

Dustin was great. We will continue to use Precision and recommend them to all of our friends and family.
Kim Lang
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Review:

Called about my garage door not operating correctly A technician came out the same day and repaired it within a a couple hours Very happy with the work
Teresa McClendon
A Response from: Tim

Great! Thank you for sharing your "Precision" experience!

Service Provided:
Garage Door Repair
Product:
Springs
Date: 03/22/2019
Install Garage Doors
,
Review:

Some of the best customer service I've had in a long time thank you so much for the great service and making my garage doors open again LOL
Joan Godfrey
A Response from: Tim

Thank you for choosing Precision to care for your garage door service needs!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Googled it and you were 5 star company. Reviews were positive.
David Sisson
A Response from: Tim

Thank you for checking the reviews and for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I used the chat now option to begin conversations. I was answered promptly and professionally. I was told the expectation and there were no surprises. Within a few hours a tech named Jeremy called to say he was on his way, Jeremy was very professional and was a pleasure to deal with. Good customer service oriented employees are hard to find. I added a keypad to my order and Jeremy did not have the part he said no worries let me make a phone call, within 15 minutes another employee arrived, introduced himself and delivered the part. This is above and beyond customer service as I added this on last minute to my service request. Great job.
David Kinzer
A Response from: Tim

Thank you for choosing Precision and for sharing your experience. We value your business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very professional. Once I scheduled the appointment I was notified with a text who my technician would be. I received an email the day before.. Very impressed with the service and the technician.
Jeff Bourassa
A Response from: Tim

We never tire of hearing from customers who appreciate the details mentioned in your review. Thank you for noting them and thank you for your business!

Service Provided:
Garage Door Opener Repair
Review:

David was courteous and very knowledgeable. He made me feel confident in my decision making regarding my doors. It became apparent, given the age of our doors, that new doors were more economical than continually repairing our 30 year old ones. Normally, I am leery of people selling, but David won my trust and I couldn’t believe the great quote I received on new doors.
Laurie Bingham
A Response from: Tim

Thank you for choosing Precision and for the review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Great job by Ryan, had 2 previous garage door companies and couldn't get it right. Ryan's can do attitude and knowledge of the door system was impressive! #1 in my books.
Jerry Artis
A Response from: Tim

Yes, Ryan is very knowledgeable and does have a great attitude! Thanks for the 5 Stars!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The technician was excellent .He arrived on time and replaced the springs,drums,cables and middle rod. The garage door works great now. The problem is the service was done on Monday(3/18/19) and still no receipt that was promised with the warranty. I called on Tuesday and they said it would go to billing and would be send right out. Today is Thursday(3/21/19) and no emailed receipt or warranty. I'm disappointed to receive 2 star customer service.
James Mcneill
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I have come to expect only professionals with the service representatives. I got it again today with Adam.
Jack Getz
A Response from: Tim

Thank you for the 5 stars!

Service Provided:
Garage Door Opener Repair
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