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Read what people are saying
about Precision Garage Door in:

Alpharetta Area, GA

Precision Garage Door of Atlanta
has received 856 reviews, averaging 4.95 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and timely fix.
Jey Kumar
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision replaced two old and very loud Genie garage door openers with two whisper quiet Liftmasters. Great work!
Mark Vigue
A Response from: Tim

Thank you for the 5 star review! Continue to enjoy those new, quiet motors!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I actually don’t write reviews, but I read them. Today, I really realized they really matter. Precision has the perfect Company name. Precision- the state or quality of being precise. Thank you, Precision for being the company you are, for hiring technicians like Michael Otteson. Michael, very knowledgeable, professional, patient, and precise. In the future when it’s time to purchase a garage door, I already found my place of purchase. Thanks!
Leann Fleming
A Response from: Tim

Outstanding! We appreciate you taking time out to let us know how we are doing! We pride ourselves on our customers complete satisfaction and so thankful for the opportunity!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The best service ever! The technician that performed the service was just amazing, knowledgeable, respectful, and nice. Thanks Joe!!!!
Marilyn Ford
A Response from: Tim

Thank you for the 5 star review! Joe is truly an asset, we appreciate the feedback!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I placed a call to Precision Overhead Garage Door Service because one of the torsion springs on my garage door broke after 5PM. The call was answered by their call center and I was given a time frame for the technician to arrive at my house. I was also sent an e-mail with the service confirmation and it included the technician's name and photograph. Brandon, my assigned technician, arrived closer to the front end of the time frame and met with me. He inspected the door and pointed out to me other issues that I had not noticed earlier, in addition to the obviously broken spring. Afterward he explained my repair options. Once I selected the option of my choice, Brandon set out to repair the door. He completed the repairs quickly and efficiently and I told him so. He tested the repair and talked to me about the warranty program and then he left after removing all the debris and faulty parts. I am very satisfied and would highly recommend Precision Overhead Door Service to anyone in need of quality repairs. Brandon was friendly, courteous and professional in all interactions with me.
Adrian Stubbs
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the installation of the new garage door. Both men were professional, well organized, and kept the area free and clear of debris while working. One panel delivered with a dent so an new panel was ordered for replacement. Overall, they did an awesome job and communicated effectively during and after the installation
Susan Spina
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was right on time and very professional. Got same day service and repair.
Steve Sissel
A Response from: Tim

Thank you for the 5 star review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe your service teck showed up when he said he would and did an excellent job of installing our new garage door opener. I would recommend your company to friends and associates
Peter Hughes
A Response from: Tim

We hope that you enjoy the new garage door opener and thank you for your referrals! We are here when you need us!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent response time a day after calling with a damaged garage door opener belt to be replaced; I looked into an Amazon belt with simple DIY replacement, but decided to have an expert install it for me for the reasonable cost roughly estimated. Dustin Ridge showed up on time for the repair and easily convinced us that for a little more cost, we could replace the entire garage door opener, which was at least 12 years old, and included the belt and all other new parts! Fabulous reason to have the professionals check the job and estimate the needs for us. As an added bonus, Dustin reprogrammed all of our cars and remotes, changing out troublesome LED bulbs in the openers with older CFL bulbs, which were causing interference with our signals. Amazing advice, professionalism and work from a company we have dealt with since installing our four garage doors back in 2007; we are lifetime clients. Thank you for your excellent service and for employing technicians like Dustin to do the work.
Michael Akins
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called in around 10:15am and within 45 minutes I had JOJO at my door. He explained thoroughly what he thought was best for my situation (garage door was coming off track and caving as it tried to open and close) and under 2 hours everything was done (new springs and rollers) and both my garage doors are working properly again and the work is under warranty. He was personable, professional and sweet to my dog...what more could you ask for!
Rebecca Predko
A Response from: Tim

Awesome! Thank you for the impeccable review! Great work Joe!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician that came out did a great job. The issue was the installer that originally installed the opener left one important item out - battery for the battery backup. Not sure how this happened with an experienced installer but it did. Since the initial installation we have had to call Precision back twice now. One time to fix the security lights because the door would not close and the next time to install the battery that should have been installed at time of installation. Never rec'd a good explanation of why the battery was forgotten when we purchased a unit that had battery backup.
Gail & mike Parks
A Response from: Tim

We appreciate the wonderful feedback and apologize for the mishap with the battery backup. We've taken the necessary steps to ensure this doesn't happen again in the future. Thank you for the opportunity to make it right!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision at 3:30 PM the tech Kris Boyter was at the house about 5:15 PM, assessed the repair, provided the repair options, I selected my preference and BAM finished by about 6:45 PM. I could not be happier with Kris and Precision. Thanks
Tom Warner
A Response from: Tim

We are thrilled to have another satisfied customer and appreciate you taking the time to let us know about your experience! 5 stars! Thank you

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would recommend Precision to anyone looking for a new garage door or service. Very happy with the install and product.
Ryan H
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

glad we found Precision, as past experiences with other companies have been disappointing and frustrating. Precision offers same day repairs, shows up for appointments on time, does the repair work needed without unnecessary excess, inspects the condition of the door and lets you know any other issues that may be upcoming, very courteous staff and techs, and they get FIVE stars from us!
RWA
A Response from: Tim

Thank you for the 5 star review! We are thrilled you chose us!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ratings on web brought me to you. Service you provided will bring me back!
Cheiri Lowry
A Response from: Tim

Thank you for the 5 star review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Technician arrived on time, was very friendly and solved the problem quickly. I could not have asked for anything more. Thank you!
Mark Long
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow I was impressed! The first guy came out the same day but the door was more industrial than he had planned so he had someone set up and be there at 8 am the next morning. Fixed in no time, looks great, now its safe and I thought the price was very honest and fair.
Art Deas
A Response from: Tim

Thank you for the 5 star review! We appreciate your patience for us to get the right technician to your home. Thank you for your business.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, professional service. The installer did a great job for me.....
Richard Rehm
A Response from: Tim

Thank you for the 5 star review! We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and courteous and was able to get same day service and repair...would recommend
Steve Pearson
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome! Quick! Friendly!
Dollene Quinn
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, knowledgeable and quick. Will definitely use again.
Michelle Smith
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scott and Vincent were amazing!! They were prompt, friendly and got our installation done along with clean-up in a timely manner. We had three garage doors removed and three new ones installed. We highly recommend Precision!!!
Paula/Gerald Bowen
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very quick response to fix our unusable garage door. Fully disclosed the work that had to be done and the cost up front. Work completed in a timely and professional manner and our garage is again usable
David Meeker
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David Sweeney did a fabulous job. His customer service skills and knowledge are superior. I highly recommend him for any repairs. Thank you David!
Dennis Flahive
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We rec'd a quote in the morning and the new opener was installed that afternoon. Installed was complete in less than 45 minutes. We had a small hiccup with the pricing which was quickly resolved the next morning when we talked with Shawn. We love the opener with the motion detector. The car linking was very easy and worked the first time. We selected Precision based on their reviews. They were 5 stars.
Gail & mike Parks
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As new home owners, when the garage door broke we didn't really know where to start. Our total experience with Precision was amazing! I could use the chat function to set up the appointment and they answered within minutes. The tech, Joe, was great and outlined multiple ways to fix the issue with the cost breakdowns. Work was completed in an hour or so. Would highly recommend!
Julia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic Service! Responsive, quick to come to the house. Joe installed everything I needed that day. He was courteous, professional and an expert at what he does. I would highly recommend this company to anyone.
Paul Rose
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! These guys definitely know their business and can be counted on for fair treatment and high quality products. Will definitely continue to do business with Precision!
Mike & Lisa
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You must use Precision for your garage door service. Made an appointment and was serviced the same day. Shaun knows his stuff and made all the right recommendations to get us exactly what we needed. A garage door doesn’t last forever, and after 20 years ours needed many new parts! DONE and finishes in an hour. Quiet and Smooth. Happy Anniversary to my wife! Ha.
Barry Rutherford
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service by Joe and Jeremy! 5 Stars to a fantastic customer experience today. The original problem was a broken spring and after looking over the old motor we decided to upgrade. Joe gave very detailed pricing and explained exactly what he was doing. He checked in periodically and educated us on the features on the new system. I would highly recommend Joe and Precision for your garage door needs anytime. Thank you so much!
Katherine Plough
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
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