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Read what people are saying
about Precision Garage Door in:

Alpharetta Area, GA

Precision Garage Door of Atlanta
has received 823 reviews, averaging 4.95 Stars:
Review:

When our garage door stopped working, we googled service companies to find some reputable ones nearby. Precision Door Service were very highly rated and we ventured to call them. Shaun, the service tech, was excellent. The team was very professional and extremely knowledgeable. The service response was very prompt and quick, and the repairs were performed on the spot, which allowed us to use the garage door the same day. We are very happy that we found this company and we will use them again for further maintenance or repairs. We highly recommend them.
Jinny Abi-Sarkis
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Good service. Repairs appear to be properly completed. Came within time indicated. Give him 5 stars
Peter Hildebrand
Service Provided:
Garage Door Opener Repair
Review:

Can't say enough good things about doing business with this company- the best!!
Genna Jenkin
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Had a damaged door evaluated to determine if it had to be completely replaced or just a few panels. Shaun was highly professional and very knowledgeable. He gave options on how to correct the problem and explained the pros and cons. Very efficient process from start to finish. I trusted the reviews online and am pleased with the results. If you are seeking help with a garage door, I highly recommend this company. They are honest.
Shae McBride
A Response from: Tim

Thank you for the 5 Stars!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Came out quickly, very friendly, and knowledgeable. I would recommend them to a friend.
APZ
A Response from: Tim

Thank you!

Service Provided:
Install Garage Doors
Review:

A job well done. Fast service and expertly accomplished.
Edward Chellino
A Response from: Tim

Thank you for your business!

Service Provided:
Garage Door Repair
Review:

Outstanding servicing experience with Jeremiah. He went above and beyond any expectations I had. Totally professional and customer service-driven.
Thomas Seitz
A Response from: Tim

We have a great team of service technicians and it is always good to hear someone say their expectations were exceeded! Thank you for your business and for taking time to share your "Precision" experience.

Service Provided:
Garage Door Repair
Review:

Prompt service, courteous, knowledgeable tech, fair price.
Dennis Franklin
Service Provided:
Garage Door Repair
Review:

Based on my neighbors good experience with Precision I had them give me a quote to replace both garage doors. Quote answered all my questions even before they were asked. Garage doors were installed on time and in a very professional matter. Clean up was outstanding as are the doors. Andrew W. Vendal
Andrew Vendal
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We had a great experience with Precision. Within 24 hours of the springs on our door breaking, our issues were totally repaired. The staff were prompt, courteous, and helpful. They explained everything precisely, and gave us multiple options for our repair job. Would recommend Precision to anyone.
Kelli L.
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent job ! Funny Technician !
Sam Ghosh
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was able to get same day service. Very happy with the service I received.
Debbie Rhodes
A Response from: Tim

Glad we could get to you the same day! Thank you for sharing!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Joe was the tech who came out to look at my system. He was on time, professional...did the work as needed. He offered suggestions and was very helpful. I would highly recommend. Great service and company.
Gary Cooper
A Response from: Tim

Thank you for choosing Precision to care for your garage door service needs and for the recommendation!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Shaun was great. Arrived on time, quickly identified the issue and fixed it for a fair price. Thanks.
Lisa Farr
A Response from: Tim

Thank you! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Garage door opener stopped working. Precision was able to replace with a new opener and had it installed in an hour. Great service as always, no attempts to upsell but honest about what need to be done to keep everything working at its best. Always a pleasure to work with.
Marc Tyler
A Response from: Tim

Thank you-we appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We’re so anal about things but after the prompt & professional way our Precision garage doors were installed, we felt compelled to spread the word about them.
T.j. Eberhardt
A Response from: Tim

LOL - we love to hear that! Thank you for choosing, trusting and spreading the word about Precision!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Sean was just awesome. Friendly, respectful, neat. He explained everything to me and gave me options.. I will definitely use Precision door on my next home. Next week. Lol I didn’t see the option I used below so I chose one of them.
Brigett Florentine
A Response from: Tim

Thank you! We look forward to hearing from you when you need us at your next home!

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

The guys came out today and did a terrific job. My garage door spring broke and they replaced and did some other critical maintenance on our door. It is as good as new! Thanks so much!!
Jenn Cerone
A Response from: Tim

You are welcome! We thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Their technician was prompt, and assembled and replaced the doors. The doors were so quiet!! The technician made sure everything was perfect before he left. Thank Guido!!
Robert Edwards
A Response from: Tim

Great! Thank you for sharing!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

So happy to see Joe has joined Precision. He had come to fix a problem when he was with Overhead. Great guy. Helped me clear access to the unit as I have a severe heart condition and cannot lift. Joe explained the options simply and straightword. No “hard sell”. Based on his recommendation we went with a new motor instead of a re-build that might be less reliable. Hopefully our garage problems are over but if we need to, we’ll call Precision. We’re also posting this 5 star feedback on our Neighborhood Nextdoor site.
Tom Reitz
A Response from: Tim

Thank you for choosing Precision and for the review here and on Neighborhood Nextdoor! We greatly appreciate it.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very pleased. Tech was pleasant, knowledgeable and punctual. he gave us options and didn't try to up-sell us. We will definitely consider Precision in a few months when we have the doors replaced
David Strauss
A Response from: Tim

Thank you - we appreciate your business and the opportunity to be considered when you are ready to get new garage doors!

Service Provided:
Garage Door Repair
Review:

Said they would be there between 12 and 4. Arrived at 11:40 and completed the repairs before 12! They also honored the warranty. These folks really know what they are doing!
Andy Flatt
A Response from: Tim

We certainly appreciate your review! Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Review:

Had both my garage door and belt drive opener installed. Estimation, appointment and installation were done in a timely and professional manner, as I was explained. Smooth install and cleanup, reinforcing that the employees knew what they were doing!! After the work, there was no sign of work except that I had a new door that was silent, which my family is very happy about!! Thanks Precision Garage Doors
Kumar Mohan
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

5 Stars! We did a complete overhaul (doors, motors, etc.) From calling to get an estimate appt. to completion of the job, we are really happy for choosing Precision Door! We will definitely refer others to you.
Cory Tawes
A Response from: Tim

Thank you! We appreciate your business, the review and the referral!

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

We knew we had an issue with the garage door when I saw some rust on the spring. Hoped it was just in need of some oil and a tune up and we wanted a new battery for the power failure feature. Shaun was right on time and did a total check. Turns out that the original garage door opener system that was installed in our townhouse in Academy Park included a spring that was not rated correctly for the weight of a double garage door. This was causing a great deal of stress on the entire system, including the expensive opener that we had bought 5 years ago. Shaun explained the issues he found and what he could do to remediate them. No hard sell. Just options and costs. We chose to do everything he recommended and the end result is terrific. It is even quieter than before (a Liftmaster system is hugely quieter than the builder grade one that we replaced a few years ago) and now is so well counterbalanced that we can lift the double door with fingers, if ever we need to do so. The system runs much more smoothly and sounds better. I do my homework before hiring any contractor. These guys are highly reviewed and do have a super BBB rating. We are very happy we found them and are going to post them as a trusted contractor on the Academy Park website. Thanks Shaun!
M Jerrold
A Response from: Tim

Thank you for allowing us the opportunity to take care of your garage door service needs. We certainly appreciate the review and the posting of our company to your community website!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Michael was on schedule and explained in detail my problem. Recommended a fix. Install a new garage opened. His service exceeded expectations.
Rudolph Patton
A Response from: Tim

Great - thank you for sharing your "Precision" experience!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

As usual, Precision and their outstanding tech came through! On time, excellent service, and gave me good advice on how to save $$$. First class and only one to use!!
Carl Winn
A Response from: Tim

Thank you!!!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

They responded very quickly to my needs and the costs was very reasonable. Excellent service ... I highly recommend them !
Dan Stephens
A Response from: Tim

Thank you for choosing Precision and for the recommendation!

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Remote access via my and my wife's cell phones was not working due to a new router. Service took about 1 and 1/2 hrs to complete. The person doing the work was very patient and had to try several different approaches and ultimately had to install a new device to complete the process. My only issue was with the cost! Over $200 just because we installed a new router. Additionally, my concern is will this happen again should we change routers in the future? Again, the service person tried several approaches and stuck with it until it was working.
Ron Hutchison
A Response from: Tim

Thank you for your review. We're glad his persistence paid off. In the future. In the future, if you need to purchase a new router, what he installed will not need to be replaced. Please call us if this is not the case, we will be happy to look into the issue.

Service Provided:
Garage Door Opener Repair
Review:

Dustan was very professional. He fixed the problem with the opener, and greased the wheels and hinges. We chatted briefly about horses. Overall a very pleasant experience.
Bonita Rea
A Response from: Tim

Thank you for such a nice review. We are so happy that we were able to help you out and fix your problem. Have a safe and Happy Holiday Season!

Service Provided:
Garage Door Opener Repair
Product:
Opener
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