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Read what people are saying
about Precision Garage Door in:

Alpharetta Area, GA

Precision Garage Door of Atlanta
has received 877 reviews, averaging 4.95 Stars:
Free Service Call With Any Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable service rep
Gail Cooke
A Response from: Tim

Thank you, we appreciate your business and the five star review.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They showed up on time, did a great job and took away all the mess. The doors are very nice and great quality. I would highly recommend!
GG Daly
A Response from: Tim

We appreciate your business and the recommendation very much. We hope you enjoy your new doors for years to come.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very very helpful!!
Preston Pridgen
A Response from: Tim

We are happy to help. Thank you for your business and the five star review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, friendly, and very reasonable price. Will definitely use again! Great customer service!
Jessica Slade
A Response from: Tim

Great feedback, thank you for sharing. We look forward to working with you again in the future, if the need arises. We appreciate your business very much!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, knowledgeable and professional.
Danette Warmouth
A Response from: Tim

Thank you, we appreciate your business and the five star review!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely bad sales tactics - just be open and recommend what is really required and a reasonable price than asking to negotiate! Also similar to car sales tactics, he wanted me to take decision immediately. I was quoted $1900 to do repairs and around $2600 to replace doors! When I mentioned that since the price was high for repairs, I would prefer to do some research and decide in couple of days tech person got angry and just took off. Hope this was just the specific person...
M R
A Response from: Tim

We are very sorry you had a bad experience with our technician. We appreciate you bringing his behavior to our attention. We have thoroughly discussed your experience with him and used it as a teaching tool to explain that not everyone makes a decision on the spot, or are impulsive dealing with investments, repairs, purchases, etc. You certainly have the right to think on it and do research, we apologize he made you feel like you couldn't and that he left the way he did. His behavior that day is not an example of our company standards and expectations, as customer satisfaction is our top goal, we apologize we fell short of this goal with you. We value our customers very much and we hope one day we are able to help with your garage door needs.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was the only company I called that would commit to coming out first thing the next morning to diagnose a problem with our garage door. The technician David Sweeney was friendly, knowledgeable and quick to diagnose and fix our problem. I took the other company’s sticker off our garage wall and put up precision’s sticker so I have their number right where I need it, enough said!
Tom Varco
A Response from: Tim

Thank you so much for calling, we are happy to help anytime you need us. David is a great employee and we love seeing that he was able to take care of your garage door needs. We appreciate your business very much!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shaun was very professional and efficient.
Rita Ahearn
A Response from: Tim

Thank you, Shaun is a great employee and we are so happy he could help with your door needs. We appreciate your business and the five star review.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Nice techs..
Shankar Ramanathan
A Response from: Tim

Thank you, we appreciate your business and the five star review!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service produced a positive outcome and the Tech was excellent
Doug Cueny
A Response from: Tim

Thank you for your business and the review. Love hearing that Jeremiah was able to take care of your door!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and technician. Quick response to an urgent situation. They explained everything in detail. Will definitely use again.
Monty Jackson
A Response from: Tim

Thank you so much for your business and the five star review. We love hearing that you had excellent service and that Shaun took care of you quickly. Please let us know if we can assist you in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

If you’re looking for fair prices and dependable service this is the place!
Michael Smith
A Response from: Tim

Michael, Thank you for your business! We always strive to provide dependable service with competitive pricing, thank you for seeing that. We appreciate the time you took to leave the five star review. Let us know if we can assist you in the future.

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeremiah arrived just after 8 AM and addressed all of my questions and provided maintenance recommendations for our garage door system. So happy with your company and staff.
Terry Keeling
A Response from: Tim

Thank you so much for the five star review Terry! We love hearing that customers are happy and had a good experience with our technicians.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kris B. was awesome! He was really friendly and super knowledgeable - I appreciated that he took the time to explain everything I needed to know in order to make an educated purchase AND to take great care of my investment. He even helped me program my car to open the garage before he left, which I was never able to figure out before. I would absolutely recommend Precision to others based on the experience Kris provided! Thank you!
Katie Bossie
A Response from: Tim

Katie, we are so pleased to hear Kris was able to help you have a good experience with our company. Thank you very much for taking the time to leave a review and for recommending us to others. We value your business and please let us know if you need us in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, quick service. Super friendly, courteous and professional technician (Shaun was a pleasure). Great pricing. So glad I went with Precision. Thank you.
Joyce Smith
A Response from: Tim

Joyce, we are so glad you allowed us to do business with you too! Shaun is an excellent employee and we love hearing that he provided you with five star service. Please let us know if you need anything for your door needs in the future.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin provided excellent service, had us up and running again quickly and clearly described both the problem and solution. Would use again.
Andrew D
A Response from: Tim

We appreciate the 5 star review! Always here when you need us!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason is awesome! He spent so much time with me helping me understand my options for new doors. I ultimately chose Precision because Jason respected my desire for new wood doors and carefully and patiently explained the pros and cons of wood vs steel. Scott installed our new wood garage doors and super quiet motors quickly and professionally. He obviously cares about doing his work with excellence and he was so kind to us. I’ve waited 10 years for new garage doors and Precision exceeded my expectations in every way! Their prices are competitive and their service is exceptional!
Jana Mock
A Response from: Tim

This is such great feedback, thank you for sharing your experience. Jason and Scott are very valued employees we are pleased to hear they exceeded your expectations. We appreciate your business and hope you enjoy your new doors and motors for years to come!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

If only every company I worked with was this thorough, professional and pleasant to deal with- A real treat!
Genna Jenkin
A Response from: Tim

Wow! Thank you so much for the 5 star review! We appreciate your feedback!

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, reliable and thorough. Trust the work that was done.
Carol Fanning
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Shawn before and his work is very good and he is professional!
Roxanna Cofrancesco
A Response from: Tim

We appreciate your feedback and thank you for the 5 star review! Shawn is an asset to the team.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision late on Friday night after my garage springs broke. They were very polite and quickly gave me an appointment for Saturday. Shaun came on time and was very nice. Explained everything thoroughly and gave me several options of repairs. Work was done efficiently. Service was excellent. Would highly recommend Precision!
Kim Rissler
A Response from: Tim

Thank you so much for your business and the recommendation. Shaun is a valued employee and we are pleased to see he provided you with five star service. If we can help in the future, please let us know.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and timely fix.
Jey Kumar
A Response from: Tim

Thank you for your business, glad we could help with your door needs.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision replaced two old and very loud Genie garage door openers with two whisper quiet Liftmasters. Great work!
Mark Vigue
A Response from: Tim

Thank you for the 5 star review! Continue to enjoy those new, quiet motors!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I actually don’t write reviews, but I read them. Today, I really realized they really matter. Precision has the perfect Company name. Precision- the state or quality of being precise. Thank you, Precision for being the company you are, for hiring technicians like Michael Otteson. Michael, very knowledgeable, professional, patient, and precise. In the future when it’s time to purchase a garage door, I already found my place of purchase. Thanks!
Leann Fleming
A Response from: Tim

Outstanding! We appreciate you taking time out to let us know how we are doing! We pride ourselves on our customers complete satisfaction and so thankful for the opportunity!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The best service ever! The technician that performed the service was just amazing, knowledgeable, respectful, and nice. Thanks Joe!!!!
Marilyn Ford
A Response from: Tim

Thank you for the 5 star review! Joe is truly an asset, we appreciate the feedback!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I placed a call to Precision Overhead Garage Door Service because one of the torsion springs on my garage door broke after 5PM. The call was answered by their call center and I was given a time frame for the technician to arrive at my house. I was also sent an e-mail with the service confirmation and it included the technician's name and photograph. Brandon, my assigned technician, arrived closer to the front end of the time frame and met with me. He inspected the door and pointed out to me other issues that I had not noticed earlier, in addition to the obviously broken spring. Afterward he explained my repair options. Once I selected the option of my choice, Brandon set out to repair the door. He completed the repairs quickly and efficiently and I told him so. He tested the repair and talked to me about the warranty program and then he left after removing all the debris and faulty parts. I am very satisfied and would highly recommend Precision Overhead Door Service to anyone in need of quality repairs. Brandon was friendly, courteous and professional in all interactions with me.
Adrian Stubbs
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the installation of the new garage door. Both men were professional, well organized, and kept the area free and clear of debris while working. One panel delivered with a dent so an new panel was ordered for replacement. Overall, they did an awesome job and communicated effectively during and after the installation
Susan Spina
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was right on time and very professional. Got same day service and repair.
Steve Sissel
A Response from: Tim

Thank you for the 5 star review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe your service teck showed up when he said he would and did an excellent job of installing our new garage door opener. I would recommend your company to friends and associates
Peter Hughes
A Response from: Tim

We hope that you enjoy the new garage door opener and thank you for your referrals! We are here when you need us!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent response time a day after calling with a damaged garage door opener belt to be replaced; I looked into an Amazon belt with simple DIY replacement, but decided to have an expert install it for me for the reasonable cost roughly estimated. Dustin Ridge showed up on time for the repair and easily convinced us that for a little more cost, we could replace the entire garage door opener, which was at least 12 years old, and included the belt and all other new parts! Fabulous reason to have the professionals check the job and estimate the needs for us. As an added bonus, Dustin reprogrammed all of our cars and remotes, changing out troublesome LED bulbs in the openers with older CFL bulbs, which were causing interference with our signals. Amazing advice, professionalism and work from a company we have dealt with since installing our four garage doors back in 2007; we are lifetime clients. Thank you for your excellent service and for employing technicians like Dustin to do the work.
Michael Akins
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
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