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Read what people are saying
about Precision Garage Door in:

Alpharetta Area, GA

Precision Garage Door of Atlanta
has received 791 reviews, averaging 4.95 Stars:
Review:

Great service, quick and painless. The tech that came to the house called ahead of time, arrived on time, was very friendly and helpful. next time I need my garage serviced, this is the only company I will call.
Marc Tyler
A Response from: Tim

Thank you! We appreciate your business!

Service Provided:
Garage Door Repair
Review:

Albert did an outstanding job on the repairs for our garage door. He is knowledgeable in all facets of the garage door mechanics. He is an asset to your company. Everyone at Precision Door is a pleasure to deal with... from the moment you call the office to the arrival of the repairman. Thank you for a job well done!
Linda F.
Service Provided:
Garage Door Repair
Review:

What can I say - an exceptional experience! We had our garage door tuned up - so much quieter now! Sean is punctual, courteous, helpful, professional, and knowledgeable. We're a repeat Precision customer, and will be for years to come. Reasonable rates, too!
Steve Brownstein
A Response from: Tim

Thank you! We value your business and appreciate the review! Enjoy the "quiet"!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Very professional service technician. Shaun explained everything to us and provided us with multiple options to repair our garage door. Same day service and repair. Would gladly recommend.
Philip Mooney
A Response from: Tim

Thank you so much!

Service Provided:
Garage Door Repair
Product:
Opener
Review:

In July we had a silencer put on our garage door which has helped tremendously with the noise. You all did a great job. Last week our door was not closing properly. I called and you all had someone there that afternoon and it was fixed in 10 minutes. Thank you again for the excellent service!
Jeanine Bryant
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Review:

Ryan Hudson was excellent tech/repair rep and did great job! Thanks!
Greg Maguire
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Great job
Patti
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

We are very happy with our new garage door openers; they are very quiet and we love all their features. Joe Simon did an excellent job. Thank you.
Adele Reedy
A Response from: Tim

Thank you for sharing your "Precision" experience!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

They responded promptly to my call for service, which was much appreciated. Great job!
Diane Feeney
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Repair
Review:

Shaun a technician explained that our garage door opener was very old and the transmission inside the box was the problem. He said they didn't make them any longer so the choice was to replace it for $400. Then he remembered he might have one in his truck. This could save us because it was only $200. but only if he had this part that was not manufactured anymore for years. Lo and behold he had the part. He was able to quote instantly any part needed. amazing!!! He replaced the part and a few other items and left. A very friendly fellow. After he left my wife brought over the part he replaced 'the transmission' in a plastic bag. Since I am trusting and the reviews are so strong I just said ok. But my wife found the part, it is called a socket type for 19$ online. WOW! We trustingly let this company basically con us. I wonder how many times this has occurred to others who gave good reviews only to be cheated. Two calls to management have gone unanswered.
Tony E.
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

I've had the pleasure of working with Precision Doors three times in the past year. They've repaired and installed a garage door opener for me and have done it with professionalism and extreme customer care! My Technician was Sean Scheiem all three times, and he was extremely knowledgeable, courteous and professional! I rate Sean and Precision a 5 Star company!!
Quentin Jones
A Response from: Tim

We appreciate your business! Thank you very much for sharing your review and for the 5 Star Rating!

Service Provided:
Garage Door Repair
Review:

Tim our tech was very good. Highly recommend Precision Door of Atlanta.
Claudio Alvarez
A Response from: Tim

Great to hear! Thank you for the recommendation! We value your business.

Service Provided:
Garage Door Repair
Review:

We have had two perfect experiences so far with Precision Overhead Door and Sean Scheiern specifically. The service is exactly how you hope it would go in your mind: great communication, Sean listened to what we needed, made a great suggestion and plan, and completed the work in a very timely manner. We also felt like the price was fair for the amount of product and services we received. I can't recommend Sean and Precision enough!
Darin & megan Koff
A Response from: Tim

Thank you for choosing Precision, for your "rave" review and for taking time to share your experience for others to read. We appreciate your business and your recommendation!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

The tech not only efficiently and quickly resolved my garage door problem, but without asking he noted our doors were noisy, and showed me where to lubricate each roller to make the silent like new again. Very happy camper here.
Curt Renshaw
A Response from: Tim

That's great! Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Orion was awesome. Val
Valerie Jackson
A Response from: Tim

Thank you for sharing, Val!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Kay was very prompt with replying to all our questions. The install team was nice and professional.
Rachel Cox
A Response from: Tim

Thank you for your business and for sharing your experience!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Absolutely fabulous experience. I would highly recommend. Brandon was our Sales/Tech rep and he had me sold in 5 minutes simply due to his personality and honesty. He identified the problem with the garage unit, provided options and associated costs. At no time did I feel pressured to buy or upgrade. He completed the new unit within time frame he stated. After completion, he walked me through what he changed. Brandon made the whole experience, seriously, a pleasant one.
Laura
A Response from: Tim

Very good! Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Our experience with Precision Door was excellent. The salesman Orion was very thorough and followed up to see if I had any additional questions. Something a competitor failed to do. The installation was perfect and the installer Jeff was very knowledgeable and once again thorough and detail oriented. The doors are beautiful and Precision was excellent to work with.
Nancy
A Response from: Tim

Thank you so much for posting your review for others to read. We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

5 stars absolutely. Thanks to Jericho our warranty is in tack and he quickly and efficiently replaced our key pad
Judith Dipasquale
A Response from: Tim

Very good! Thank you for the review!

Service Provided:
Garage Door Opener Repair
Review:

I was very pleased with the work performed today. Both of these gentleman were professional and did a great job. I was a bit worried when they told me the problem, but I am completely in agreement that it needed to be fixed. My door is so very quiet now!! And hopefully they bought me some more time with my motor. Anyway, cleaned up their mess and I felt like the charge was very fair. I think they may have fixed another problem with the door being lowered a bit more. Very happy!!
Johnny Howard
A Response from: Tim

Great to hear you are pleased with your "Precision" experience. We appreciate your business and your review!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent customer service,Great installation, I couldn’t be more pleased with my New doors .Highly recommended
Mitchell Simon
A Response from: Tim

Thank you for the recommendation!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

What unbelievable service! Professionalism,thoroughness and all for an amazing value. Shaun, the lead tech, was knowledgeable and friendly. Five stars aren’t enough.
Richie Shapiro
A Response from: Tim

Wow! Thank you for the review and thank you for calling Precision!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

My experience with Precision was outstanding from the initial call to make an appointment to the completion of the installation of a new opener. The Technician was Michael Otteson, who was very professional and most informative with explaining in detail what procedures needed to be done to fix my problem. Michael did an excellent job, and I am glad that I contacted Precision to handle the job. I can definitely recommend Precision to anyone needing garage door service. A +
John Torre
A Response from: Tim

Thank you for sharing your "Precision" experience with others!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

It was an absolute pleasure doing business with Precision Garage Door! Professional and courteous from start to finish.
Thomas Seitz
A Response from: Tim

Thank you for your business and for posting your review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great company! Always on time and a fair price. Thanks for fixing my door!
Mike Auger
A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Review:

To: Tim, Owner of Precision Garage Door of Atlanta From: Jennifer Lee (Work order#4157903 Invoice O2838413 5/17/2018) Hi Tim, As invited to write a comment per your email, I would like to give Precision Door a chance to correct the pricing mistake on my invoice before I appeal to the credit card company. I called Precision Door to get an estimate for a garage door spring replacement for one of my rental properties in Alpharetta. I received a quote between $70 and $180 (material and labor) before placing the work order. When the technician got there, he said that spring is of a different system that will take longer time to replace, so he will charge us $650 which is almost $500 more than the quote. I refused the work, and immediately he said he can call his manager to reduce the price. Eventually I was charged $300 plus tax for the spring which only took him less than an hour to replace. After he left, my tenant called and said the garage door remote control doesn't work. I had to call Precision Door and asked Sean the manager to call back to re-program it to complete the work. I am writing to request a refund of $120 ($300 minus the maximum of the original quote $180). I felt it was a rip-off. Do you think I will trust your technician to work on my other rental properties again? No unless you adjust the fee and make this business transaction right! Sincerely,
Jennifer Lee
A Response from: Tim

Since the review was written we have responded to the issues brought forth regarding the pricing,etc. and communicated with the customer. It is our understanding that the customer now realizes what the situation was and are pleased with the outcome. For clarification; the original quote was given based on the assumption that it was simply a broken spring only, however when the technician arrived and was able to see the situation in person, it was discovered that it was the entire "spring system", not just an individual spring. We did provide a discount on the parts provided, and the remote control issue was remedied as well. We appreciate your business and value each customer. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am delighted to rate Sean and his assistant an Excellent rating! They arrived on time and proceeded to repair my very loud and noisy garage door. Now I can hardly hear it ! They also returned the next day at my request to program the remote which I really appreciated. They left everything neat and tidy and in working order. I would highly recommend them and do in fact plan to have them back to work on my other garage doors! Thank you for a job well done.
Joyce
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Kevin replaced a spring on one of our doors, but also checked and repaired the other one as well. Excellent, courteous and quick service from the scheduler to the repair professional.
Max Skidmore
A Response from: Tim

Great to hear Kevin took good care of you. Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

The technician was excellent. He explained well what the problem was, what the options were, installed the new equipment, and gave us maintenance tips. Very nice guy.
Yana Kastosova
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great technician and very good customer service representatives on the phone
Rose Miller
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Repair
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