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Read what people are saying
about Precision Garage Door in:

Alpharetta Area, GA

Precision Garage Door of Atlanta
has received 986 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Xavier was fantastic. Really happy with the responsiveness, thoroughness and professionalism.

- Scott Jones

Service Provided:

Garage Door Repair


Product:

Springs


Review:

Sharky was great. Will definitely call your company again when needed.

- Judd Frank

Service Provided:

Garage Door Repair


Review:

Thank you for the good customer service on Dec 28, ‘21, from the scheduler to the technician, they were polite and courteous. The company stands behind their warranty. I chose garage door repair, that was the closest option for taking this survey. My service, I had a tune up for both doors and a new keypad for 1 door, which was under warranty. Thank you Sean M.

- Repeat customer

Service Provided:

Garage Door Repair


Review:

Great customer service. Arrived on time and fixed the issue.

- Karen Fretz

Thomas Botts Service Provided:

Garage Door Repair


Technicians: Thomas Botts
Review:

prompt service and great staff.

- Aman Chugh

Service Provided:

Garage Door Repair


Review:

Thomas was outstanding, on time and very detailed. I appreciated the timeliness of the appointment and the quality of the work. I would highly recommend. Jeff Scott

- Jeff Scott

Thomas Botts Service Provided:

Garage Door Repair


Technicians: Thomas Botts
Review:

They are phenomenal! Called this morning and Juan came out within 2 hours!!! My garage door is fixed and Juan went the extra mile!!! Highly recommend!

- Vicki Garver

Juan Gordillo Service Provided:

Garage Door Repair


Technicians: Juan Gordillo
Review:

Excellent service. Knowledgeable, good communication, on time, explained all work in detail.

- L Linclon

Thomas Botts Service Provided:

Garage Door Repair


Technicians: Thomas Botts
Review:

Precision has been our choice for garage door repair for several years because we find the staff to be well trained and very responsive to our needs.

- Max

David Sweeney Service Provided:

Garage Door Repair


Technicians: David Sweeney
Review:

Our garage door would not open/close properly. Precision responded quickly, arriving the next day to repair/replace the mechanism. 1.5 hours later we had a new quieter mechanism. Technician was very professional, called ahead of time to give us a heads up he would be theee shortly and completed the job without issue. Happy customer!

- James Howard

David Sweeney Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: David Sweeney
Review:

Good, quick service. Technician was very knowledgeable and offered multiple solution options from which I could choose.

- Andy Ausley

Shaun Sewell Service Provided:

Garage Door Repair


Product:

Springs


Senior Technicians: Shaun Sewell
Review:

The spring on my large wooden garage door broke. The Precision tech was at my house early the next morning. Special kudos to the Precision tech Kearan Sharkey who consulted with several other techs by phone to install a temporary rig using a partial spring to lift the door so I could get my car out of the garage. Kearan did a great job laying out the options for repair or replacement. Because of the age, deteriorating condition and heavy weight of the door, I am replacing it with a new steel door.

- Ed Minchew

Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Review:

We were so pleased that the technician easily and professionally diagnosed our garage door problem! He was so pleasant and he repaired and serviced the opener quickly.

- Stephanie Brand

Thomas Botts Service Provided:

Garage Door Opener Repair


Technicians: Thomas Botts
Review:

Dustin is great, honest and did not try to push any unnecessary services. Great guy????????

- Brian Sullivan

Dustin Bourchier Service Provided:

Garage Door Repair


Technicians: Dustin Bourchier
Review:

The Company’s name was provided to me by the manufacturer of our door unit. They were right with their selection. Precision Door had a technician to my door within an hour… something unheard of these day. The Company and technician, Sean, were very knowledgeable, friendly, and very professional. They provided me with 3 options to correct my garage door, and I did not feel pressured into any one solution. I highly regard Precision Door.

- Joe Milane

Service Provided:

Garage Door Repair


Product:

Springs


Review:

Great service and very honest !!

- Colleen Holly

Shaun Sewell Service Provided:

Garage Door Opener Repair


Senior Technicians: Shaun Sewell
Review:

The repair was 4 times higher than what I had expected. We just had a broken spring which, according to my Internet search, should only cost a couple hundred dollars to repair. However, after looking at our door the technician said it was in need of a total makeover because of its age. I decided to go with what he was saying because our doors are 20+ years old, but I can’t help but wonder if I made a mistake and was taken advantage of especially given the fact that the guy finished the “total redo” in just half an hour. The final bill came to over $1,000! I will put this review on other social media sites as well soon.

- Tracey Ganesh

A Response from: Tim Yeager

Thank you for providing feedback about your experience and for speaking with our service manager about your concerns. We are happy to hear he was able to explain some details about the rebuild and why that was the best option for you, which it sounds like you agreed with. As for the time it took to do the job, we can certainly understand where that would be frustrating if it didn't take as long as you thought it should take. Our technicians are put through rigorous training so they will know how to handle any situation they come across and they are also taught how to make their repairs as quick and efficient as possible, without cutting any corners. We appreciate your business and we are pleased that we could come to an agreement and also offer to help with your other door. We look forward to working with you again.

Service Provided:

Broken Garage Door Spring Repair


Review:

Amount paid for the visit of the technician of 59 dollars did not meet my expectations. What had been requested for repair on the phone, the technician did not agree to do, which would be the exchange of the belt that closes the gate. I was provided with the information that we would have to change the entire instruction, which I did not agree with.

- Gladston Santos

A Response from: Tim Yeager

Thank you for considering Precision for your garage door needs. We are sorry to see you are unhappy with the service provided. Customer satisfaction is very important to us and we never want our customers to receive anything but 5 star service. We appreciate you speaking with our service manager about your experience and we hope his explanation regarding your belt was satisfactory along with the refund provided. As he explained, the technician didn't refuse to only replace your belt. The fact that we couldn't provide a warranty on something that we know will continuously break because the springs also needed to be replaced, is the part you didn't agree with. We respect your decision to not do what was recommended with the springs and belt, but we hope you now understand why we couldn't provide the warranty. If you have further questions, please don't hesitate to call.

Thomas Botts Service Provided:

Garage Door Repair


Technicians: Thomas Botts
Review:

Shawn was amazing and came to the rescue - thank you so much ????????????

- Michelle Rattary

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Dustin did a great job. Very courteous and efficient. Door is opening and closing very quietly and I am completely satisfied. Precision is the best!!

- Janet Pendino

Dustin Bourchier Service Provided:

Garage Door Opener Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Ryan was great and did a great job clean and neat.

- James Hannan

Ryan Adams Service Provided:

Install Garage Doors


Product:

Garage Door Opener


Installers: Ryan Adams
Review:

In a word, Andres was perfect. Goes out of his way to patiently explain each and every recommendation, repair and ongoing preventative maintenance. An absolute joy to have such a gentleman serve our garage door needs. Precision Door is lucky to have this Assocaite. I sure hope they give him all that he deserves! Well done Andres! Well done Precision Door. You’re our go to garage door company!

- Jim Walsh

Andres Garcia Service Provided:

Garage Door Repair


Technicians: Andres Garcia
Review:

Technician solved the problem almost immediately. He was very nice and answered our questions.

- Susan Baldini

Juan Gordillo Service Provided:

Garage Door Opener Repair


Technicians: Juan Gordillo
Review:

Bottom seal replaced. Shaun is outstanding. The best way to describe this service is to explain how happy I am that I did not try and do it myself. Thank you. 6 starts.

- Maeve Cossuto

Shaun Sewell Service Provided:

Garage Door Repair


Senior Technicians: Shaun Sewell
Review:

I trust this door service. They did nice clean job.

- John Choe

Vincent Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Vincent Smith
Review:

Sean did a great job . Thankyou..

- Bernie & gina Catall

Service Provided:

Broken Garage Door Spring Repair


Review:

Technician was very professional and knowledgeable He explained everything in detail and completed work on time and did set up on WiFi smoothly Very nice experience

- Rashmi Talati

Anthony Watts Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Anthony Watts
Review:

Juan did a great job replacing several worn out garage spring systems. Would definitely recommend Precision if someone needs garage door service.

- Laird Mcbeth

Juan Gordillo Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Juan Gordillo
Review:

Great job. Sean kept us informed every step of the way and we will request him again.

- David Hartley

Shaun Sewell Service Provided:

Garage Door Repair


Senior Technicians: Shaun Sewell
Review:

Great job, technician was awesome!

- Joanne Peurach

Thomas Botts Service Provided:

Garage Door Repair


Technicians: Thomas Botts
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Gwinnett County

(770) 882-2524

(770) 882-2524
Cobb County

(770) 308-4411

(770) 308-4411
Alpharetta Area

(678) 436-5599

(678) 436-5599
DeKalb County

(404) 751-1634

(404) 751-1634
Atlanta Area

(404) 751-1634

(404) 751-1634
Fayette County

(770) 882-2524

(770) 882-2524
Cherokee County

(678) 436-5599

(678) 436-5599
Forsyth County

(770) 308-4411

(770) 308-4411
Clayton County

(770) 282-2211

(770) 282-2211
Gainesville Area

(678) 707-8620

(678) 707-8620
Cartersville Area

(678) 436-5599

(678) 436-5599
Stockbridge / Griffin Area

(678) 707-8620

(678) 707-8620
Douglasville Area

(770) 882-2524

(770) 882-2524
Newnan Area

(770) 282-2211

(770) 282-2211
Athens Area

(706) 608-8899

(706) 608-8899
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Office: (678) 395-4624
6550 McDonough Dr
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Office: (678) 771-5973
5950 Shiloh Rd E
Suite D

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Suite A-3

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Suite 701

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Office: (706) 509-2967
4390 Atlanta Hwy
Suite B

Bogart, GA 30622