(888) 708-5665

Read what people are saying
about Precision Garage Door in:

Alpharetta Area, GA

Precision Garage Door of Atlanta
has received 1039 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

New doors and openers. Salesperson was very good and thorough. Pics showing what the final product would look like were helpful. Doors arrived in time and they are high quality along with the openers. Install was not great. The weather stripping was cut short in areas leaving gaps at ground which they tried to fix with caulk but that did not work.

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A Response from: Shirin Kanji

Our customers total satisfaction is our main goal. I have the install manager working on this and someone will be in touch to correctly apply the trim. We appreciate your feedback and will get right on this. Thank you

George Plemmons Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: George Plemmons
Review:

I won’t be calling Precision again. All I really needed was torsion spring and lift cable replacement. For less than $120 I could have gone to Home Depot for parts and DIYed it. But I didn’t feel like bothering and the numbers Precision quoted me over the phone seemed reasonable. David, the technician who arrived, was good. He was punctual, personal, professional and knew his business. After he had dismantled the lift system and parts were on the floor, he presented me with a Good/Better/Best package proposal to refurbish the door. “Best” cost more than I remember paying for the entire door. The “Good” option was hardly a good value even assuming the use of ultra-premium parts. By my calculation, labor came in at easily over $500/hr. I’m satisfied with the work but not at all with the value. Precision, the “Overhead Garage Door Service,” apparently has an awful lot of overhead to cover.

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A Response from: Shirin Kanji

Mr. Boehnke, we pride ourselves on customer service and want to turn this experience around. Our Service Manager will be reaching out to discuss with you in detail the repair. Thank you

David Sweeney Service Provided:
Broken Garage Door Spring Repair

Technicians: David Sweeney
Review:

Outstanding service, same day within 1 hour of calling, great job and would highly recommend!!

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A Response from: Shirin Kanji

Always here when you need us! Thank you!

Dustin Bourchier Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Excellent job. Professional, knowledgeable, courteous & value priced.

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A Response from: Shirin Kanji

Wonderful! We appreciate the feedback!

David Sweeney Service Provided:
Garage Door Repair

Technicians: David Sweeney
Review:

Precision Door was excellent and easy to work with from receiving the quote all the way to installation! Price was competitive, installation was quick and easy, very happy..Highly recommend.

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A Response from: Shirin Kanji

We appreciate your business! Enjoy your new door!

George Plemmons Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: George Plemmons
Review:

Will be using again

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Jeremy Bojkovsky Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Jeremy Bojkovsky
Review:

Great service. No pressure and no hassles. Didn’t try to sell me something I didn’t need.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

The charges for minor repairs and materials was ridiculously expensive. As a senior I feel I was taken advantage of. I will never use your services again nor will I recommend them to others.

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Service Provided:
Garage Door Repair

Review:

I had seen Precision Garage Door on a WSB TV interview. My garage door had broken and I decided to try them. They came within 2 hrs. if my call! Completely overhauled the garage door springs and bearings. They gave me multiple discounts to help with the cost of repairs which was very thoughtful and helpful. Shaun Sewell was the technician that was so knowledgeable and friendly. He was a great person to work with and I would request him again for any future service. They solved my problem, met my expectations and would recommend Precision Door and use them again without a doubt!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very knowledgeable, fixed my problem in less of an hour ,courtreous Did a great job, garage door never been so quiet

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Service Provided:
Garage Door Repair

Review:

I just bought the house and after the spring broke on the garage door I saw the decal on the door- I called the number on the decal.. There was an immediate response and visit. The technician was very knoledgable and eficiente. I am glad I called for the service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

They were right on time. They diagnosed the problem very professionally. They gave me some options. They completed all of the work on time in a very high quality manner. I would highly recommend them.

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Jeremy Bojkovsky Service Provided:
Garage Door Repair

Technicians: Jeremy Bojkovsky
Review:

Xavier was fantastic! Knew right away what was wrong with our garage door, went to get the part and fixed the issue quickly.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Great service at reasonable price. Thanks

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Dustin Ridge Service Provided:
Garage Door Repair

Technicians: Dustin Ridge
Review:

Always prompt, professional, courteous. Thank you for the excellent service.

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Dustin Bourchier Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Shaun was terrific!!! Give that guy a raise immediately!

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Service Provided:
Garage Door Repair

Review:

Very responsive and quality focused from initial call to request service thru the installation. Technician was on-site within 2 hours. Shaun provided ongoing communication to let me know issue, repair options, and status of repair along the way. Very customer focused and made sure I was satisfied with install and operation of the door.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Always great work and amazing customer service!

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Service Provided:
Garage Door Repair

Review:

Victor was very helpful and gave me good advice on how to proceed with getting the doors replaced. I felt like I was getting a reliable and honest opinion without being overcharged.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I found Precision on the internet and read the reviews. I was very happy with the service. The technician was prompt and courteous and did a great job.

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Service Provided:
Garage Door Repair

Review:

The technician Bryce Diesz was great. Nice, professional and fast. I highly recommend him and this company

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Bryce Diesz Service Provided:
Garage Door Repair

Technicians: Bryce Diesz
Review:

I called Precision based on references & referrals (Trust Dale, etc.). Very happy with the results - same day onsite, professional tech, complete repair in a timely manner and reasonable cost. I won’t hesitate to call again for any garage door needs.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Your employees were very courteous and customer centric, which stood out during my interactions with both Juan (the initial technician) and Victor who came back to fix my issue a day later. Both Juan and Victor were very personable and professional gentlemen. After Juan visited to resolve my garage door issue yesterday, there was a lot of vibration coming from the motor after he left so I contacted him the following day to come back and take a second look at it. His response was great and another tech (Victor) who was in the area came back just a few hours later. Victor was equally great. However, what really stood out during both interactions is how hungry both techs were to try to get the upsell. While your company may think that’s great to hear, it could be a turn off to customers. I understand that there is value to an upsell, but it seems that your techs in this instance were programmed to push for the purchase of a new motor - even though my current motor was functioning just fine prior to my service call. As it turned out, a piece of rubber had gotten stuck in the gears of the motor during installation of the new belt that I had just paid for. Look, I’m okay with an upsell, but if I did not push back a bit, I could have easily been on the hook. Thanks for listening!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Recommend by family. Checked the reviews, which were very positive.

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Dustin Ridge Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Ridge
Review:

Victor was the best !!

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Service Provided:
Garage Door Repair

Review:

As a repeat customer I was really glad with quick response and quality of service

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Service Provided:
Garage Door Opener Install

Review:

I bought my garage door through them so I always call them for service. They came out quickly, fixed the problem quickly. Kudos to Victor! Very knowledgeable and professional!

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Service Provided:
Garage Door Repair

Review:

Outstanding explanation about the problems with my old garage doors by Dustin Ridge. He gave me an excellent assessment for installing 2 new doors.

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Dustin Ridge Service Provided:
Garage Door Repair

Technicians: Dustin Ridge
Review:

As promised, the technician arrived within the given time frame and was courteous and professional. He replaced broken coil springs and bearings and added a support brace to my double wide garage door in less than an hour.

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Dustin Ridge Service Provided:
Garage Door Repair

Technicians: Dustin Ridge
Review:

Excelente service

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Service Provided:
Garage Door Repair

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Clayton County

(770) 282-2211

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Gainesville Area

(678) 707-8620

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Cartersville Area

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Stockbridge / Griffin Area

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Douglasville Area

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Newnan Area

(770) 282-2211

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Athens Area

(706) 608-8899

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