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Fast and efficient service!

Review:

Dustin B. was our technician and he was absolutely amazing! He was courteous, professional and extremely knowledgeable. He suggested some options and recommendations, but was not pushy at all. We are so happy with the new opener he installed and can't believe the difference the tune up on the door made. The house no longer shakes from the noise of the door opening! Thank you, Dustin!

Thank you very much for such a great review! Here at Precision we pride ourselves on customer service and I am so happy to see that reflected in your visit!

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Hi my name is Diane and I am new to the area Mike came out and did our door and he was excellent.

Thank you, Diane! We appreciate your business.

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Had new garage door openers installed. amazed at how quiet they are. we have a bedroom above the garage, old units were loud and noisy. Dustin was our technician. he called before coming, was prompt, explained everything that needed to be done, did a very professional job, and was very personable. will definitely ask for him again. love the new quiet garage door openers. Precision website is great, got to see photos of the technician before he came, read reviews, and drug testing. Precision is the best!

Thank you for the 5 star review! We appreciate our customers!

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Mike Ensing came to our house in Jefferson today, Arrived on time, very friendly, went over all my options and fixed 2 garage doors, one with broken springs! Excellent attitude and did excellent work! Very Happy! terry Chastain 5 Stars!

Review:

Dustin very clearly explained what the problem was and how he interned to correct it. He also provided recommendations on maintaining the equipment to increase it life cycle. Dustin was very polite and cleaned up all the debris from the replacement. We are very pleased with the workmanship and results.

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I feel that this fellow was a scam artist. He used High pressure tactics. He just wouldn't take that I could not purchase something, that he wanted me to purchase today. He wanted to replace the springs; the motor, and then he wanted another $125, for a service call, to tighten the screws that were apparently coming loose. He said he would take a post dated check (3 or 4 times); that I wouldn't get this good a deal any other day; that we can do it all while I'm here now. I had to say, an excessive amount of time: I can't do it today; I don't have the money; I have a check coming next week, I will call you then; I have a termite guy coming today that I need to have money for him (which was absolutely true). He brought out the box, thinking that I would change my mind, if he showed me the box. He first wanted to replace a whole panel. When I asked him if he could just replace the door with a new rail and rubber, he said no. Until, he called someone, and then it became acceptable to do that. This is why I don't like calling a strange company from an advertisement- someone I don't know. I will not call your company back now, after the fellow got me so aggravated. I turned from starting to like the fellow at first to total dislike. He had all of the indicia of high pressure sales techniques. If this is how your company operates, you will not get any recommendation from me.

Review:

Having said that,the spring replacement work was done professionally . Dustin do a great job. Professional, friendly, personable, and honest. Outstanding !!! Everything from scheduling to finished work is simply unbeatable .

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Precision came out the day that I called and repaired my garage door. They are very professional and did a wonderful job. I was pleased that they were able to make a complete repair and do it so quickly. I would highly reccomend their services.

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you guys are awesome and so is mike!!! You guys are fast and efficient I couldn’t have had a better experience!!

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Buyer Beware: I assumed this was a reputable company based on their BBB rating, but turned out to be no better than a crooked mechanic who knows they have you under their finger once they are there and massively overcharges you for their service. I called and asked how much it would cost to replace the broken springs on my garage door. I was told on the phone that it would cost probably between 80 to 180 dollars depending on the springs. I was well, yes I could do it much cheaper myself, but I would have to wait to order the springs and my car was trapped in the garage unti it was changed, so I figured the price was reasonable enough and told them to go ahead and come out. Once he arrived, the sales job began due to him knowing he had us stuck to a service call charge if we said no. He started calling out all the other things that he thought should be changed on the door besides just the springs. Which was basically everything. The end bearings, the rollers and if you get the max package we can put "special" springs and rollers in but that will be 200 dollar more. I was told that to do the basics was 620 dollars before tax. The high pressure sale was on, I was between a rock and a hard place, now I knew this was way over priced, but I had no choice but to agree to it. He finished the job in less than two hours. I priced the parts he used out online and for the two springs, the end barings and the rollers, the cost of parts to me, which I'm sure they get cheaper was just over 100 dollars. That means they charged me over 500 dollars in labor, over 250 dollars an hour to complete this job. They didn't even break out parts and labor on their invoice they gave me to hide how much the labor was. An incredible rip off. I honestly don't know how a business that is an unethical as this gets the ratings you get, but you screwed the crap out of me on your labor costs becuase you knew you could and you should be ashamed of yourself. Honesty and ethics is something that goes a long way in this world and unfortunately Precision Door service cares more about making money than being fair and honest. If I were you, I would keep an eye out for Mrs. Karma, becuase she can be a real bitch! Don't make the mistake to believe the person on the phone and have them come out unless money isn't an issue for you, because you will pay "way" more than you should have to with this company. Buyer Beware!!!!

Review:

Awesome customer service and prices!

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Your professional technician, Adam, was prompt and professional, confirmed our problem and gave recommendations. He was able to get the problem fixed quickly! I will definitely recommend your company to others!

Thank you for sharing your review and for recommending Precision to others!

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Fantastic! Dustin was terrific! On time, under budget, Works great

Thank you for sharing!

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We were very impressed with our new garage doors and opener. They did a great job installing and were courteous and professional.

Thank you for choosing Precision!

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A friend of mine highly recommended Precision and we were not disappointed. We were given several options on how our garage door repair would be done and the work for the option we chose was done quickly and expertly.

Thank you for choosing Precision and please thank your friend for us as well!

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Can’t say enough good things about this company! I’ve used them several times and I’m always amazed at the customer service they provide from employees to owners! From start to completion they are in contact with you! So appreciate that!

Thank you for sharing your "Precision" experience(s) for others to read. We appreciate that you took time to write a review and we value your business.

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Thoroughly satisfied with service from initial call to arrival time and repair. Thank you.

Thank you!

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We were very satisfied with Michael Ottosen work. He did a excellent job. We are very happy with the job he did in fixing our garage door. Leon in Jefferson, Georgia

Thank you, Leon! We appreciate your business and thank you for sharing your experience for others to read.

Review:

David called and gave me a 30 minute arrival time. He was very knowledgeable on the type door system I had. He was very courteous. He fixed the broken spring and lubricated the door. I would recommend this company to anyone needing garage repair or new garage door installation. I really liked the idea of weekend appointments.

Thank you for choosing Precision and for the recommendation!

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Very pleased with the product and the installation.

Thank you!

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We were very thankful for the service we received.The the technician Kyle went above and beyond to complete our installation.He was professional and polite answered all our questions without hesitation.

Thank you!

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Micheal was the best repair man i have ever met in a long time. Very understanding. He did a great job! I love my new garage door opener. Thank You

Enjoy the new opener! Thank you for sharing!

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Quality and efficiency earmarked my door replacement effort, from estimate to installation. We would recommend Precision for anyone needing garage door service.

Thank you so much! We hope you enjoy your new door!

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I had two garage doors and one opener put on new house. They were installed in 2015. The j arm pulled the bracket off the door. The original installer didn't put the right arc j arm on. They sent someone out the next day to fix and put the right hardware on and to reprogram the opener.

Thank you for sharing your review!

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I would recommend them because of their prompt service, repair, an installation of a garage door opener. Both doors open and work properly. This was a Christmas present to a relative.

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Professional installation and orientation on our new top of the line model opener. Thank you!

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I had a garage door installed by precision. They arrived on time and were very courteous and professional. In 2 hours I had my door installed and could not be happier! Keep up the great work and I have no problem referring this company to friends and family ????

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Great job!! Ryan Hudson was awesome!

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What a fantastic company!! They did a terrific job -- truly went above and beyond -- and the price was reasonable (not super inexpensive, but the work quality was superior). If I ever have another garage door issue, I will be certain to call these guys!!