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Read what people are saying
about Precision Garage Door in:

Athens Area, GA

Precision Garage Door of Atlanta
has received 89 reviews, averaging 4.93 Stars:
Free Service Call With Any Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Friendly and very knowledgeable. Easy to work with and explained everything right up front I highly recommend them. I’m bad with names but I believe it was Dustin. He rocked it and mad me happy
Elizabeth Holland
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shout out to Jason and our installing technician Scott. Great job. Love our door. Very punctual, professional and friendly.
Windy Miller
A Response from: Tim

We appreciate your business and the five star review. Both Jason and Scott are valued team members and we are so happy you were satisfied with the services they provided. We hope you enjoy your new door for many years to come!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional meeting to discuss fix it alternatives.
Scott Weinberg
A Response from: Tim

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt arrival, called before as promised, very knowledgeable service tech about the repairs we needed done; work done quickly and to our satisfaction
James Brown
A Response from: Tim

Thank you so much for your 5-star review! We will share this with David and let him know to keep up the amazing work. We appreciate your business and are here for you anytime you need us.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your representative came and quickly got our garage door repaired. He called 30 minutes before, while on the way. When he got here he quickly recognized that the problem was that one of the two bolts in the lift assembly had fallen off. It probably had rolled under the car, which is usually parked in the garage. We had moved the car out before he arrived and he saw it on the floor. He put it back on and now the unit works the way it is supposed to. I was SO embarrassed while I apologized for him having to come all the way from Atlanta to reattach a bolt which I had not noticed. But he kept his cool and was masterful in calming me down. Thanks so much for having people like him working for you.
Roger Schwenke
A Response from: Tim

Thank you for your business and taking the time to share your experience with us. We are so glad we could help get your door working again. No matter if it is a big or small problem, please don't ever hesitate to call us for help, that's what we are here for!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I like Precisions website with all the information including the employee bio, the list of garage door manufacturers Precision sells, the helpful videos and of course the $200 coupon helped. From the initial estimate, ordering, schedule install & finally the installation went very smooth. Jeff the technician who installed the garage door was very professional & an asset to Precision. He explained everything at the end. He was very organized all the way to the clean up & how to lubricate the areas of the door. Jason came out to give me an estimate & answered all my questions. I did not hesitate to call him back with more questions. He was very detailed on the estimates so I could decide which door to purchase. I will recommend Precision to our friends.
Linda
A Response from: Tim

Thank you for your business and taking the time to share your experience with us. We love seeing that you received five star service from start to finish! We hope you enjoy your new door and please don't hesitate to call us if we can help in the future.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Spring replaced. Jeremy that replaced my Springs was so informative and did such a good job I really appreciate him very much and thank you all
Lorraine Dodd
A Response from: Tim

Thanks so much for sharing your experience with us. We are pleased to see how happy you are with Jeremy's work, he is a great employee. Thank you for your business and please give us a call if we can help in the future.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Vincent our technician was on time, courteous and professional. I would highly recommend Precision Door service. Jason who came out to quote our garage door replacement was also very professional. Thanks for your help and service!
Joe Perrault
A Response from: Tim

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Vincent and Jason are both valued members of our team and we love seeing how pleased you are with the service they provided. Thank you for your business. We look forward to serving you for many years to come!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin is the most honest workman I have ever had do work on my home. The repair was done fast and the price was right. If you need a repair THIS COMPANY IS THE PLACE TO GET IT.
Laurence Jones
A Response from: Tim

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about our company. We’re here for you anytime, please don't hesitate to call.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were so happy with Precision. The gentleman to gave us a quote was very professional. They were quick to get the order in and quick to install. I would recommend them!
Brad & renee Lancaster
A Response from: Tim

Thank you so much for the five star review and recommendation. It was our pleasure doing business with you and we hope you enjoy your new door for many years.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and thorough. Very knolegeable about prviding a complete understanding of the spring break!
Bob Baker
A Response from: Tim

Thank you, we are so happy we could help with your garage door needs. We appreciate your business and the five star review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All service options.
Norma Glass
A Response from: Tim

Thank you for your business and the five star review!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was friendly, timely and a great communicator.
David Bethea
A Response from: Tim

Thank you, we are so happy to see Dustin provided you with five star service. We appreciate your business and the review!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was my Tech. He asked questions ,explained my issues, made a suggestion He did the repair quclkly . A real Professional. I will definitely make referrals.
David Franchi
A Response from: Tim

Thank you for your business and the review! We are happy to hear that Dustin provided you with five star service and took care of your garage door needs. If we can help in the future, please don't hesitate to call.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely friendly and knowledgeable!
Cammie Brogdon
A Response from: Tim

Thank you for your business and kind words. We certainly strive to give all customers a five star experience. Please let us know if we can assist you in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Their BBB rating got me interested in their service. They came earlier than scheduled and got the job done quickly!!
Trina King
A Response from: Tim

Thank you for the 5 star review! We value our customers and their feedback!

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service man was PERFECT! Super polite and professional. Very knowledgeable and was already stocked with all necessary parts! I now feel that I have a friend in the business! Thank you SO MUCH!
Otis Guillebeau
A Response from: Tim

Thank you for the 5 star review! We are always striving to be that name you can trust!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service Quick and easy. Problem solved
Stephen Levy
A Response from: Tim

Thank you for the 5 star review! We appreciate the feedback.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It has great reviews. I always read the reviews.
Patricia Bethia
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and efficient service!
Clay Cooper
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin B. was our technician and he was absolutely amazing! He was courteous, professional and extremely knowledgeable. He suggested some options and recommendations, but was not pushy at all. We are so happy with the new opener he installed and can't believe the difference the tune up on the door made. The house no longer shakes from the noise of the door opening! Thank you, Dustin!
Scarlet Leverett
A Response from: Tim

Thank you very much for such a great review! Here at Precision we pride ourselves on customer service and I am so happy to see that reflected in your visit!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi my name is Diane and I am new to the area Mike came out and did our door and he was excellent.
Diane St. hilaire
A Response from: Tim

Thank you, Diane! We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had new garage door openers installed. amazed at how quiet they are. we have a bedroom above the garage, old units were loud and noisy. Dustin was our technician. he called before coming, was prompt, explained everything that needed to be done, did a very professional job, and was very personable. will definitely ask for him again. love the new quiet garage door openers. Precision website is great, got to see photos of the technician before he came, read reviews, and drug testing. Precision is the best!
Carolyn Dziekan
A Response from: Tim

Thank you for the 5 star review! We appreciate our customers!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike Ensing came to our house in Jefferson today, Arrived on time, very friendly, went over all my options and fixed 2 garage doors, one with broken springs! Excellent attitude and did excellent work! Very Happy! terry Chastain 5 Stars!
Terry Chastain
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin very clearly explained what the problem was and how he interned to correct it. He also provided recommendations on maintaining the equipment to increase it life cycle. Dustin was very polite and cleaned up all the debris from the replacement. We are very pleased with the workmanship and results.
Lee Eisen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I feel that this fellow was a scam artist. He used High pressure tactics. He just wouldn't take that I could not purchase something, that he wanted me to purchase today. He wanted to replace the springs; the motor, and then he wanted another $125, for a service call, to tighten the screws that were apparently coming loose. He said he would take a post dated check (3 or 4 times); that I wouldn't get this good a deal any other day; that we can do it all while I'm here now. I had to say, an excessive amount of time: I can't do it today; I don't have the money; I have a check coming next week, I will call you then; I have a termite guy coming today that I need to have money for him (which was absolutely true). He brought out the box, thinking that I would change my mind, if he showed me the box. He first wanted to replace a whole panel. When I asked him if he could just replace the door with a new rail and rubber, he said no. Until, he called someone, and then it became acceptable to do that. This is why I don't like calling a strange company from an advertisement- someone I don't know. I will not call your company back now, after the fellow got me so aggravated. I turned from starting to like the fellow at first to total dislike. He had all of the indicia of high pressure sales techniques. If this is how your company operates, you will not get any recommendation from me.
Julia Rose
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Having said that,the spring replacement work was done professionally . Dustin do a great job. Professional, friendly, personable, and honest. Outstanding !!! Everything from scheduling to finished work is simply unbeatable .
David Pekurovsky
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision came out the day that I called and repaired my garage door. They are very professional and did a wonderful job. I was pleased that they were able to make a complete repair and do it so quickly. I would highly reccomend their services.
Kathy Lester
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

you guys are awesome and so is mike!!! You guys are fast and efficient I couldn’t have had a better experience!!
Madelyn Zalewski
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Buyer Beware: I assumed this was a reputable company based on their BBB rating, but turned out to be no better than a crooked mechanic who knows they have you under their finger once they are there and massively overcharges you for their service. I called and asked how much it would cost to replace the broken springs on my garage door. I was told on the phone that it would cost probably between 80 to 180 dollars depending on the springs. I was well, yes I could do it much cheaper myself, but I would have to wait to order the springs and my car was trapped in the garage unti it was changed, so I figured the price was reasonable enough and told them to go ahead and come out. Once he arrived, the sales job began due to him knowing he had us stuck to a service call charge if we said no. He started calling out all the other things that he thought should be changed on the door besides just the springs. Which was basically everything. The end bearings, the rollers and if you get the max package we can put "special" springs and rollers in but that will be 200 dollar more. I was told that to do the basics was 620 dollars before tax. The high pressure sale was on, I was between a rock and a hard place, now I knew this was way over priced, but I had no choice but to agree to it. He finished the job in less than two hours. I priced the parts he used out online and for the two springs, the end barings and the rollers, the cost of parts to me, which I'm sure they get cheaper was just over 100 dollars. That means they charged me over 500 dollars in labor, over 250 dollars an hour to complete this job. They didn't even break out parts and labor on their invoice they gave me to hide how much the labor was. An incredible rip off. I honestly don't know how a business that is an unethical as this gets the ratings you get, but you screwed the crap out of me on your labor costs becuase you knew you could and you should be ashamed of yourself. Honesty and ethics is something that goes a long way in this world and unfortunately Precision Door service cares more about making money than being fair and honest. If I were you, I would keep an eye out for Mrs. Karma, becuase she can be a real bitch! Don't make the mistake to believe the person on the phone and have them come out unless money isn't an issue for you, because you will pay "way" more than you should have to with this company. Buyer Beware!!!!
Gary Foote
Service Provided:
Garage Door Opener Repair
Product:
Springs
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