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Read what people are saying
about Precision Garage Door in:

Atlanta Area, GA

Precision Garage Door of Atlanta
has received 913 reviews, averaging 4.96 Stars:
Review:

The website convinced me to call (24/7 service and weekend appointments; truck's preparedness with necessary parts, etc.). My door broke late on a Friday night and I was able to get it repaired by noon the next day. What a relief! The technician worked with my schedule and was efficient and professional. Overall, I'm very satisfied with Precision's service. I would recommend Precision to anyone needing garage door service. Thank you!
Lynne M
A Response from: Tim

Thank you for sharing your experience with Precision! We appreciate your business and recommendation!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Amazing Job! Thank you
Darrell James
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellent work done on my broken spring above my garage. Ed was very informative when it came to all my questions and concerns. I will definitely be referring Precision to family and friends! Thanks again!
Henry Andrews
A Response from: Tim

Thank you for sharing your review and for any referrals you may send. We appreciate both!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt excellent response and service
John Bruce
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Repair
Review:

Appreciated the same day service for our garage door repair. Replaced several parts and feel better with the 7 year warranty.
C Bohntinsky
A Response from: Tim

Very Good! Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Very prompt and professional service.
Michael Lawrenz
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Overall very satisfied with their service as today was our second major project done on our garage doors. Chase and Josh are top notch technicians and are just right at interacting with us. Have used numerous other services before landing on Precision for good!
Garland Simon
A Response from: Tim

That's great to hear! We value your business and want to thank you for posting your review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had a guy name Ryan come out and repair my door. He was good. He repaired the broken coil, didn't like the result, and put in another coil that did a better job. I'd recommend him. Honest. The sales agent, however, gave me a price of $88 - $180 per coil, he should have been more forthcoming and said that $180 is actually the minimum, b/c the others didn't work for my garage. Details. But overall, pretty happy. Good job.
Martin Marek
A Response from: Tim

Thank you for the review! Yes, our call center provides a range of costs based on the many different scenarios that we service for customers. We are glad we were able to take care of your needs and we certainly appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Outstanding service! I called about a very noisy jerky garage door. I called on a Thursday afternoon, received an appointment the next day Friday. The young, I think the name was Mr. Davis, was on time, very pleasant and friendly. He explained everything patiently and thorough. He explained options, i decided on replacing the motor and other hardware. Mr. Davis did an excellent job, quiet door. He explained how to program everything. I’m very pleased!
Valerie Ballard
A Response from: Tim

Thank you for sharing your experience with Precision by posting a review - we appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Awesome service with a very quick reply for same day service. Chasen was the absolute best! Thank you for sending such a qualified serviceman to fix our garage door problem.
Myron & patty Golub
A Response from: Tim

Thank you for calling and choosing Precision - we appreciate your business!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Albert came to our home today. He was very professional and friendly. I will always use your company and always want Allbert to do the work. I will be happy to recommend your company to anyone who needs it If 5 stars is the best then 5 stars is how I rat my experience today. He made sure everything worked properly before he left. Good guy!
A Response from: Tim

Thank you - we are proud of Roy and all of our techs at Precision. They are trained at what they do and they are good with customers. We appreciate your business and your recommendation!

Service Provided:
Garage Door Opener Repair
Review:

Mr. Leslie Davis was the technician sent to my rescue. He was personable, very professional and thorough in reattaching the door opener to the wall above the door. I am impressed with how Mr. Davis solved my emergency.
Ernest w Wright jr.
A Response from: Tim

Thank you! We train our technicians continually and Ed is a fine example of a well trained garage door tech! Thank you again for calling Precision.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

I called and they came within hours Did a quality repair at a fair price fast They did a great job and I would use them again
William Griffin
A Response from: Tim

Thank you - we appreciate your business!

Service Provided:
Garage Door Repair
Review:

I am so impressed with the Customer Service I received this morning. Fortunately, my garage door opened this morning allowing me to back out onto the driveway as I prepared to go to work Upon hitting the car remote to close the garage door, I hear a bang and nothing moved the door. I called my former garage door company and they couldn't see me until later in the week. I had to get to work. I remembered seeing your heartfelt TV commercials and called. The receptionist was so pleasant and caring saying she thought she could have technician Roy Amerine at my home between 10-12. Eureka! Roy Amerine called me at 11 saying he was on his way. Roy was a delight to meet and understood immediately what needed to be done. My motor had died. He had one on the truck and proceeded to make all things right. You now have a loyal customer and I have been telling all my co-workers about what good service I received. Thanks you, thank you, thank you.
Leslie Breland
A Response from: Tim

We are glad we could be there quickly and get you back to work. Thank you for choosing Precision, for your review and for sharing your experience with your coworkers.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Roy was very thorough and amazing! Great work!!
Lauren Spurlock
Service Provided:
Garage Door Opener Repair
Review:

The customer service provided by Chasen was amazing! He walked me through everything he was going to do and the options I had to fix any issue with my garage doors. He was very professional and efficient!
Arissa Camp-glover
A Response from: Tim

Great! Thank you for taking time to post your review-we appreciate your business.

Service Provided:
Garage Door Repair
Review:

Awesome, awesome, AWESOME! Super fast turnaround to schedule appointments. Ryan was very knowledgeable and helpful in explaining the issue with my garage door as well as in recommending best option to proceed. I couldn't be happier with the end result. Well done!
Howard Smith
A Response from: Tim

That's great! Thank you for sharing!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Great job Service man did a great job. New quickly how to fix door.
Joel Nerenbaum
A Response from: Tim

Thank you for sharing your experience with Precision.

Service Provided:
Garage Door Repair
Review:

I'm totally satisfied with the installation of a new garage door opener by Precision. The installer did a thorough job and was professional and courteous. The company exceeded my expectations. The cost was reasonable.
Joel Gottlieb
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Definitely another 5-star rating for this company! Today was the second time during our ownership of this home that we turned to Precision Door Service. Because of the excellent repairs, thoroughness, communication skills and friendliness of the technician at our earlier visit, we again turned to them this week when what turned out to be a minor issue (but a major headache just a few days from closing on selling our house!) needed to be resolved. Today, Joe M. was our technician and the experience was again exceptional. One more thing off of the burgeoning moving check list with timely, friendly service. I believe in being as quick to praise as to criticize, and am most happy to recommend this company and the team members I've dealt with.
Mac McKinsey
A Response from: Tim

Thank you Mac for taking time, out of what has to be one of your most hectic weeks, to post a great review for Precision. Your business and words of recommendation are greatly appreciated! We wish you well in your new home!

Service Provided:
Garage Door Opener Repair
Review:

5 star rating. I can’t begin to say how pleased I am with the level of service I received from Precision Garage Doors. They definitely exceeded my expectations. I would highly recommend them for any type of garage installation or repair. They are honest and will do everything to make it right. Customer satisfaction at its best.
Todd Wilcher
A Response from: Tim

Thank you for sharing your experience - we appreciate your business and your recommendation!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I got a email from Tim the owner to let him know if I was not satisfied. I had questions and I emailed him back but that account is set up for no-reply. The email bounced. So I had no way to contact. I tried to contact him before I wrote this. Got 2 springs replaced and on each door. The springs installed are different sizes/specs on the same door. My research indicates that the springs should be the same size and specifications for longevity on the same door (my original springs were same size and specs). This makes sense. Other garage door companies informed me so also. I paid a lot of money for upgraded springs (salesman advice) and even though they may last out the warranty period they may break before the 12 year mark my last springs worked. The technician was polite but was a sales man never the less. He quoted me a 30$ price on a washer that is Free when you buy springs on the internet or from other companies or 3$ MAX. Since I paid for labour. The parts shouldn't have been overpriced. Thats double dipping to me. Because I got my other doors functioning door springs replaced the 2 washers were not charged for but I was made to feel that they're giving away some thing of great value when in REALITY it had little or NO value. I did not appreciate that at all. I only got this company in an emergency because a friend recommended it. I do feel that garage door companies charge a lot for service. I recommend that customers call around and price the parts and labor. Replacing springs should not be that expensive. The salesman should not try to sell you the most expensive item. Customers are usually trusting the professionals and the professionls have a responsibility to be honest and save customers money. The doors are working fine but the unmatched springs on each door according to other garage door companies will potentially be problem in the future. This bother me a lot. After the work was done I investigated this matter. I felt some thing was wrong. My original springs were the same size and specs for a reason. Everyone was polite who I talked to and came on time. I can give a 5 for that. Cost 1 (honestly). The work took about 60 minutes.
FH
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Joe was very well informed on the services you offer. He quickly evaluated my problem and recommended that we get a complete new door instead of just the springs and cord I was requesting. He was friendly, courteous, professional, competent, trustworthy and efficient - he got my old garage door working very quickly. Joe is certainly a valued assed to Precision Overhead Garage Door service. I am very happy that he was my service advisor.
Cornelious Williams
A Response from: Tim

Very good - "Thank you" for sharing your experience! We sincerely value your business.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Having to have your garage door repaired is never an fun experience. However, Precious Garage Door always makes the most unfortunate situation bearable. They are professional, helpful and always provide amazing service. I would not trust my house to anyone else.
Jennifer Warner
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service..they work with you on getting the service done and done correctly..explain everything they done to fix your problem..I would recommend their service to anybody..very reasonable and reliable..Thanks Precision Garage Door of Atlanta.
Ken Howard
A Response from: Tim

Thank you for choosing Precision and for the recommendation!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was initially hesitant about using your company but I'm so glad I did. Even with the few hiccups the representative Edward Davis was AWESOME! His main goal was to make me happy. He had to call someone before he could make any decisions and whomever he spoke with was just as great. This company is a winner and I will never use anyone else. I felt like I knew Edward for years. This company went above and beyond to make this the best customer experience ever! I will rave about them every chance I get!
Tara Goodwater
A Response from: Tim

Thank you very much! We do our best to earn the trust and satisfaction of each customer. We value your business and appreciate you sharing your experience with others.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellent service and Joe was a professional employee!
Victoria Christian
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Review:

I was very satisfied with the technician services. He was very professional and knew his product. I was very much surprised and unhappy when I was informed that I had to pay an activation fee for the remotes. This was not explained to me when I made the appointment
Clyde Bolds
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Not only were they very punctual, but the serviceman found a problem I didn't know I had. Now my door lowers much more quietly!
Tracie Warren
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Review:

Office was able to schedule visit next day. Chase called 25 mins before arriving within the promised time window. Repair options were discussed and work performed quickly once we had an action plan. Door is good as new:)
Suzanne Gaensbauer
A Response from: Tim

That's great - thank you for taking time to share your experience.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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