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On time and very nice service tech

Review:

I called for an emergency for one of our clients. One of my technicians actually damaged a garage door on a job and I needed someone to respond quickly. Precision door was fast and efficient and helped my customer right away. They made it easy to call them next time if I have another issue come up. Thank you for the awesome service and I will be calling again when the need arises.

Review:

Tommy was great.5 star employee

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I AM SO HAPPY...after going to a major home repair store..in which I was VERY Disappointed..I googled this company..NEXT DAY INSTALLATION!!!!....I waited 3 days for the other guys....LOL..HE CAME,LOOKED INSTALLED,TALKED....BEST EXPERIENCE WITH THIS COMPANY....

Review:

Very good service. On time, efficent, friendly finish job in two hours.

Review:

I selected your company because of the reviews online, made an appointment, and the day of the appointment I called and found out my appointment had been changed without telling me. So I did not reschedule because I took off for this appointment, I was going to use someone else, but the lady I spoke to on the phone obviously knew I was not pleased, Monday morning I got a call from Sean, and he really changed my opinion on this company and made me fill like I made the right decision to stay with Precision Door, so I only have positive feedback for them. The technician, Joshua, came out and was very professional. What I can see they are customer focused, Way to go! Use them you will not be sorry!

Review:

Repairman called ahead and was earlier than he expected. Was thorough and did a good job, Would have given a 5 except that I had a $249 charge for a hung door, which I thought was a little high.

Review:

Dustin was great. We will continue to use Precision and recommend them to all of our friends and family.

Thank you!

Review:

Googled it and you were 5 star company. Reviews were positive.

Thank you for checking the reviews and for choosing Precision!

Review:

I used the chat now option to begin conversations. I was answered promptly and professionally. I was told the expectation and there were no surprises. Within a few hours a tech named Jeremy called to say he was on his way, Jeremy was very professional and was a pleasure to deal with. Good customer service oriented employees are hard to find. I added a keypad to my order and Jeremy did not have the part he said no worries let me make a phone call, within 15 minutes another employee arrived, introduced himself and delivered the part. This is above and beyond customer service as I added this on last minute to my service request. Great job.

Thank you for choosing Precision and for sharing your experience. We value your business.

Review:

Very professional. Once I scheduled the appointment I was notified with a text who my technician would be. I received an email the day before.. Very impressed with the service and the technician.

We never tire of hearing from customers who appreciate the details mentioned in your review. Thank you for noting them and thank you for your business!

Review:

From the beginning I was very impressed with the process of your sales person. I live in an HOA and the sales person checked about the code had your engineer draw what it would look like so that we were on the mark from the beginning. Also knowing that it is made here in the Atlanta area made an even better choice. Knowing I have allergies to chemicals, they made a point to hold it a little longer in order to have the chemical gas off taken care of. Your installers were quick, cleaned up well after themselves and were professional. The door itself is wonderful. So,quiet,has just enough of the safety issues where it is not over brain makes. Sensor light over the motor. Temsensor, and the safety on the door gauge itself. I was very pleased

Review:

The technician was very professional and friendly. He provided an analysis of the problem prior to performing the repairs. He cleaned up and left the area very neat. He explained the new system and he would return if we had any additional questions.

Thank you for choosing Precision and sharing your review!

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I was very pleased with the immediate response! Mike did a great job, was very friendly and fast. I will use them again if the garage doors need work.

Thank you for choosing Precision!

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Jeremiah, very professional and provided great service! Thank you!!

Thank you for choosing Precision!

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Outstanding product and service. Justin was a very knowledgeable tech and I was surprised at how fast the new opener was installed. Love how smooth and quiet the Lift Master opener is!

Thank you! Enjoy the new "quiet".

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Nice guy very professional, prompt service.

Thank you!

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You cannot imagine how grateful I am that Michael could come out the same day we call. He was very professional, knowledgable and personable. I will definitely recommend this company on all of mu friends.

Thank you for choosing Precision and for sharing your experience. We appreciate your recommendation!

Review:

I called Saturday to inquire about a repair of a broken spring on my garage door. Sent a repair technician, Mike, on Sunday. He completed the job in a timely manner and did an inspection on my door to give me a heads up about future issues I may have. Price was on par with what I expected. Quick and reliable. No issues.

We are glad we were able to take care of your garage door needs over the weekend. Thank you!

Review:

Technician arrived well within time they indicated he'd arrive. Excellent customer service. Technician very knowledgeable. Very pleased with my repairs

Thank you for choosing Precision!

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I would like for you to give the man who installed my garage door a raise! He had a wonderful attitude and did not waste any time doing the install. I would happily recommend your company!!

Thank you! Fred is a great employee and we appreciate his work and attitude!

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Always great customer service!!

Thank you! We strive for that and love to see it pays off!

Review:

Chasen Pike was great to during the work I needed. He was through in explaining the issues and he identified them to me. He also educated me on garage doors and what the parts on them do that needed replacing. He also explained why the issue happened. Once I told him the age of the garage, he looked for other things and told me the lifespan of those parts. He gave me three options with estimate to choose from for the repair. I chose option 3 an he replaced the motor, rollers, cables and safety sensors. Two remote controls with batteries come with the plan. Once I decided he completed the work and demonstrated everything to me and allow me to test everything in real life situations. I am very satisfied with Chasen's kindness and professionalism. I will request Chasen as my technician if I need additional work on my garage. I give Chasen a 5. Phae Snow

Phae, Thank you for your review and for choosing Precision to service your garage door needs. We hope you don't need us again for quite some time, but if you do, we will be there for you. Again, "Thank you!"

Review:

I was out of town when my garage door quit working. My wife called to say the door wouldn't go up. When I got home, I found that the door was extremely heavy, indicating a broken spring. I knew I needed a professional so I looked up several garage door companies in the area. Precision's estimate was on par with the other companies, but I knew their name from their TV ads. My experience with Precision began with great customer service on the phone. The representative was polite and professional, listened to my needs and presented me with relative options. I was impressed that I was able to get on the schedule for the following day. I was told the name of the technician who would be coming to my home was Brandon and that I could look at his profile on their website. I read his reviews and was confident with who was coming to my house. Brandon called the morning of our appointment to let me know he was a little behind schedule, but was on his way. I believe he showed up only 15 minutes late. He was friendly and professional, and extremely knowledgeable. He confirmed immediately that the spring was broken and explained the system to me. Unfortunately, the door spring system the builder installed was builder-grade and sold as an economic package. I had been quoted a price over the phone to replace one or two springs. However, because of the system installed, I had to replace the entire system, not just the springs. The total replacement was much more expensive than simply replacing springs. Thanks to Brandon, however, I completely understood the necessity to do so. Brandon thoroughly detailed the options to me, made some suggestions and ultimately helped make my decision easy. My experience with Precision Overhead Garage Door Service was exceptional from beginning to end. I would highly recommend them to anyone who was in need of any service related to their garage door.

We thank you for taking time to detail your "Precision" experience from start to finish and we also thank you for choosing Precision to address your garage door needs. Your recommendation to others is, of course, greatly appreciated. Enjoy the new system!

Review:

Dustin, my repairman, was prompt, courteous, cheerful, knowledgeable and helpful while replacing my broken garage door spring. I wish all repairmen were as professional as Dustin. Thank you Dustin, you deserve a raise and a promotion

Thank you for the review! It's always great to hear customers complimenting our technicians. They work hard and have spent a lot of time training and gaining industry knowledge and know-how. We certainly appreciate your business as well as the professionalism of our technicians, like Dustin.

Review:

Had to get my garage repaired. I thought the price was a little high but I will have to say they were very professional, very nice and got the job done in little time. i will use them again and recommend to others.

We invest time and energy to assist our technicians in becoming professionals in their field of work in order to provide our customers with great service. Thank you for choosing Precision!

Review:

We received excellent service!! The technician was very knowledgeable and provided answers to all of our questions. We would definitely recommend Precision Doors to all of our family and friends.

Thank you! We appreciate your business and recommendation!

Review:

Brandon, was great and gave excellent service.

Very good! Thank you!

Review:

Our spring broke on the garage door late on Sunday night. Was able to make an appointment and have a technician out the very next morning. Jeremy was fantastic with explaining things to my wife so she could relay the information to me at work. Although we hope to not have to use Precision Door Atlanta it’s nice to know that there is a reliable and fair place that I can call if we do need to use them again.

Thank you!

Review:

Quick response to my needs. Very knowledgeable technician. Good friendly customer service.

Excellent - Thank you for your business and for posting your review!