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Read what people are saying
about Precision Garage Door in:

Douglasville Area, GA

Precision Garage Door of Atlanta
has received 187 reviews, averaging 4.96 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great swrvice
Tarsha Parker
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

None
Joseph Ingrim
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the gentleman that came to fix my garage door. I was referred by another person that used your business. Thank you I give him a 5 stars.
Velda Brust
A Response from: Tim

Thank you for the 5 star review! Please thank your associate for the referral!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The job was done in a timely matter the installer did a great job and I will call your company 5 Stars if I need any thing replaced or fixed thanks again
Kevin Smith
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon was very courteous and helpful in explaining what needed to be done and offered a fair price. He explained what had happened to my garage door and what needed to be done to fix it. He had arrived early and got the job done flawlessly and quickly. Definitely would recommend!
David West
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeremiah is a fine example of what it is like to provide excellent customer service. He delivered on what was promised by our salesperson Orion. We are indeed happy customers who highly recommend Precision Door Service, and will call on them again if ever needed.
Vonda Penland
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Roy Thomas got here at 10:30 he told us what needed to be done with the door you told us the price of the job he was finished at noon he showed us what he had done and let us open and close the door to show us how much better the door with operating he gave us the invoice for the amount we paid him he was quick efficient very cordial and we enjoyed him being here in providing the service for us thank you for season garage door
Travis Sweat
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I researched for several days companies that installed and serviced garage door openers. After looking at several companies I selected Precision because of their history and reviews. Brandon, our technician, was courteous, on time, offered multiple options as to what openers and services we needed. We opted for the top of the line model but felt no way pressured to by that level. Brandon gave us three options to select from. The next day Brandon called in advance stated he would be on his way over. The openers are great, Brandon explained all of the features and serviced all of the existing hardware at the same time. Great service, great technician and would highly recommend them.
Alan Billingsley
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Roy is a pleasure to work with! He checked out my garage door, came in and gave me an estimate along with a thorough explanation of what needed to be done. He worked quickly to do the maintenance required. I would definitely recommend your company.
Evelyn Andritsch
A Response from: Tim

We are thrilled that Roy exceeded your expectations! He is truly an asset to our team!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

well pleased with the service i got the repair man was great,he expllaned very well what the repair consist of ,gave me an estimate and did the repair,yea yea, i can use my garage again, thanks Precison
Jimmy Elzey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company!! I had an emergency where the spring on my garage door broke as I was trying to leave my house. This stranded my car in the garage and me panicking trying to figure out how I was going to get my kids from school. I googled garage door repair companies and Precision was the 1st one to pop up. I called and was told that they could have a technician at my residence between 12 and 4 that same day. I was thrilled but what was even better was that not even 15 minutes after my initial call, the technician called to inform me that he could be at my house in about 20 minutes. When Dustin arrived he was very professional and did an excellent job. He found the problem and fixed it in a timely manner and I was able to pick my kids up on time!! I would definitely recommend Precision to others!!
Amy Waters
A Response from: Tim

Thank you for the 5 star review! Here at Precision we understand the urgency of our customers needs and do what we can to oblige. So glad we were able to help here, and we thank you for the recommendations!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

George was great! Very nice, very knowledgeable, eager to please and very skilled at his craft. He also took time to explain everything and program my wife’s car for the opener. Very pleased with the quality of the product, works well, very quiet and seals nicely. Good company.
Tim Graham
A Response from: Tim

Excellent! We hope that you enjoy your new door for years to come! Thank you for your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door would not open. I saw that one of the springs was broken. Kris showed me the hinges that torn from stress. The price to rebuild the door was more than I had expected but I have never encountered this problem before. Kris explained the situation and gave me several options. He completed the work in less than two hours.
Roger Nichols
A Response from: Tim

Mr. Nichols, thank you for the 5 star review! So glad we were able to meet your needs and surpass your expectations!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had new doors put in 4mos ago my wife said it was to noisy so I called for you to look at it and your service man explained to her and made her understand the noises! Glad there’s nothing wrong thank you for my great doors!
Steven Hammond
A Response from: Tim

Continue to enjoy your new doors! We appreciate you and the feedback!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After contacting two companies, I became frustrated with their sales tactics. I decided to call Precision. The lady who scheduled a visit the next day was very kind. I was given a four hour window. The technician, Roy, called me to let me know he will be at my house shortly. Roy quickly diagnose the problem and I appreciate the fact he explain to me why I needed a new motor. His diagnostic skills were on the money. He explained three options to me. He treated me extremely fair and within 90 minutes, I had a complete installation working flawlessly. Needless to say, I was very happy I contacted Precision. I will be needing another door opener in the near future, and will certainly contact Precision. I have never dealt with this company before. I did not know anyone employed there before today. I am writing this review without the encouragement of anyone. I just think in this world, when you get professional service, a person should take the time to let management know they have a very skilled technician.
Bob Smalley
A Response from: Tim

We are incredibly grateful that you took the time out to complete this review! Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again! Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

To see what your service look like
Chinyere Nkwocha
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage save the day. My garage door opener stop after 15 yrs. Precision was able to come out the SAME DAY that I called and installed a new garage door opener in 1 hour. The technician was very professional and explained all the different types of openers and ask all my questions. He was awesome!
Etta
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called and they came out the same day. I got a good estimate on two doors and two openers. I was told that it would take 7 to 10 days to get all the supplies delivered. I got a call two days later and they said that had all the parts in , a few.day later I had my door in. It took the guy 4 hours. I was impressed and glad I choose Percision. Great job.
Mark Carter
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time and very nice service tech
Steven Thomas
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for an emergency for one of our clients. One of my technicians actually damaged a garage door on a job and I needed someone to respond quickly. Precision door was fast and efficient and helped my customer right away. They made it easy to call them next time if I have another issue come up. Thank you for the awesome service and I will be calling again when the need arises.
Bridgette Hatch
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tommy was great.5 star employee
Roger Gleadhill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I AM SO HAPPY...after going to a major home repair store..in which I was VERY Disappointed..I googled this company..NEXT DAY INSTALLATION!!!!....I waited 3 days for the other guys....LOL..HE CAME,LOOKED INSTALLED,TALKED....BEST EXPERIENCE WITH THIS COMPANY....
Gabrielle Manigault
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service. On time, efficent, friendly finish job in two hours.
Torrell Randall
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I selected your company because of the reviews online, made an appointment, and the day of the appointment I called and found out my appointment had been changed without telling me. So I did not reschedule because I took off for this appointment, I was going to use someone else, but the lady I spoke to on the phone obviously knew I was not pleased, Monday morning I got a call from Sean, and he really changed my opinion on this company and made me fill like I made the right decision to stay with Precision Door, so I only have positive feedback for them. The technician, Joshua, came out and was very professional. What I can see they are customer focused, Way to go! Use them you will not be sorry!
Reginald Blakney
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repairman called ahead and was earlier than he expected. Was thorough and did a good job, Would have given a 5 except that I had a $249 charge for a hung door, which I thought was a little high.
Carmi Marsh
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was great. We will continue to use Precision and recommend them to all of our friends and family.
Kim Lang
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Googled it and you were 5 star company. Reviews were positive.
David Sisson
A Response from: Tim

Thank you for checking the reviews and for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used the chat now option to begin conversations. I was answered promptly and professionally. I was told the expectation and there were no surprises. Within a few hours a tech named Jeremy called to say he was on his way, Jeremy was very professional and was a pleasure to deal with. Good customer service oriented employees are hard to find. I added a keypad to my order and Jeremy did not have the part he said no worries let me make a phone call, within 15 minutes another employee arrived, introduced himself and delivered the part. This is above and beyond customer service as I added this on last minute to my service request. Great job.
David Kinzer
A Response from: Tim

Thank you for choosing Precision and for sharing your experience. We value your business.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Once I scheduled the appointment I was notified with a text who my technician would be. I received an email the day before.. Very impressed with the service and the technician.
Jeff Bourassa
A Response from: Tim

We never tire of hearing from customers who appreciate the details mentioned in your review. Thank you for noting them and thank you for your business!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the beginning I was very impressed with the process of your sales person. I live in an HOA and the sales person checked about the code had your engineer draw what it would look like so that we were on the mark from the beginning. Also knowing that it is made here in the Atlanta area made an even better choice. Knowing I have allergies to chemicals, they made a point to hold it a little longer in order to have the chemical gas off taken care of. Your installers were quick, cleaned up well after themselves and were professional. The door itself is wonderful. So,quiet,has just enough of the safety issues where it is not over brain makes. Sensor light over the motor. Temsensor, and the safety on the door gauge itself. I was very pleased
Suzan Deal
Service Provided:
Install Garage Doors
Product:
Garage Doors
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