Read what people are saying
about Precision Garage Door in:
Austell, GA
Precision Garage Door of Atlantahas received 40 reviews, averaging 4.93 Stars:
Date: 01/12/2021
Broken Garage Door Spring Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I left a request on the site. Within 15min someone called to schedule a visit. I was able to get same day service. The tech (Victor M.) Was at my door right when he said he would be. He didn't try to up sell. Just told me what he recommended I need and the choice was mine. Service complete and very satisfied.
Desiree Porter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 01/07/2021
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Good work, but a little
Pricey.
2 springs installed 30/40min worth of work $400.+
Stephen Carter
A Response from: Tim
Thank you for your business and taking the time to provide feedback. We are happy to see how pleased you are with Dustin and the service he provided. We have reviewed your account and you received more than just 2 springs for the $425.86 price. The quote that was discussed with you before any work was started, included 2 springs, an extension cable set, a safety cable set, a pulley and came with a 3 year warranty on parts with 1 year on labor. Also, our springs are not builder grade springs, they are heavy duty, high cycle springs which are better quality. Dustin is a great technician and has been servicing garage doors for several years so he is able to perform his job faster than someone who is newer in the industry. If you still have questions about what was included in the price, we would be happy to speak with you, so please reach out and ask for our service manager. We appreciate you being our customer and please know we are here anytime you need us.
Service Provided:
Garage Door Repair
Date: 12/07/2020
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Estimate of potential repairs.
Robert Mathis
A Response from: Tim
Thank you for your business and five star review!
Service Provided:
Garage Door Repair
Date: 09/11/2020
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Excellent customer service and courteous. Appointment was on time staff was showed knowledge of repair needed and performed well my husband enjoyed talking with the repair man
wynell Thomas
A Response from: Tim
We really appreciate you taking the time to share your rating with us. We look forward to working with you again. We're here anytime you need us!
Service Provided:
Garage Door Repair
Date: 06/19/2020
Garage Door Opener Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Roy came on time first thing this morning. My two doors had not been serviced since installation nine years ago. He looked over both doors, showed me the defects and explained what needed to be replaced. I decided to have both doors completely serviced. Roy started immediately and completed the job in a reasonable time. He was very thorough, neat and polite. I could not have asked for a better serviceman.
Glenda Downs
A Response from: Tim
Thank you for your business and taking the time to share this positive rating! We will make sure to share this with Roy and let him know to keep up the great work. He is a valued employee and we love seeing how satisfied you are with the service he provided. If we can help in the future, please don't hesitate to call.
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Date: 05/27/2020
Garage Door Opener Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Our tech, Joe, came out on time (actually called and could come earlier which was great). Since we are in the middle of COVID 19 he was definitely following good social distancing, wearing gloves and a face covering etc. He fixed our wiring problem quickly and even gave me a run down of the things that should be next on our list to complete. Very courteous and very professional.
Definitely pleased with this company.
Candiss W
A Response from: Tim
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for your business. We look forward to working with you for many years to come!
Service Provided:
Garage Door Opener Repair
Date: 04/01/2020
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Wonderful service!
Evelyn Craft
A Response from: Tim
Thank you, we appreciate your business and the five star review!
Service Provided:
Garage Door Repair
Product:
Garage Doors
Date: 10/12/2019
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Had garage repairs done today and had a good experience. My technician was Brandon Seligman an he was very professional, on-time and took the time to explain to me what I needed and why without making me feel as though I was being pressured into getting something that I didn't need. I would definitely use Precision again. They get 5 stars from me.
D. Bostick
Service Provided:
Garage Door Repair
Product:
Springs
Date: 08/13/2019
Garage Door Opener Install Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The installer was pleasant and knowledgeable. Also he did the job well, fast and efficient so would use this company again
Tondalisa Edwards
A Response from: Tim
Thank you for the 5 star review! We appreciate your business!
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Date: 02/04/2019
Install Garage Doors Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
My experience with Precision Door was wonderful. They were on time for the free estimate and the installation of my new garage door. My installer Fred was wonderful and very courteous. Cleaned up after install. I was very pleased. Would use them again.
Monica Brock
A Response from: Tim
Thank you for sharing your "Precision" experience-we appreciate your business and the fact that you would use us again! Enjoy your new garage door!
Service Provided:
Install Garage Doors
Product:
Garage Doors
Date: 01/08/2019
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I was looking for a company to repair my garage door. I googled and found Precision Garage Door. They came out the next day and looked at the garage door and gave me and estimate. Alex came out n fixed the garage door. The staff at Precision was courteous, professional, and keep me informed. I'm glad I choose Precision to fix my door.
Sandra Merriweather
A Response from: Tim
Thank you for the review and for choosing Precision to care for your garage door needs. We appreciate your business!
Service Provided:
Garage Door Repair
Date: 05/09/2018
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Brandon was professional and well informed and he fixed our door. He gets a 5 rating. It was a small repair this time, but I said that if our old door needs to be replaced later, I will call you and ask for Brandon.
Alice Bridges
A Response from: Tim
That's great to hear! Thank you for choosing Precision!
Service Provided:
Garage Door Repair
Date: 01/27/2018
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Kevin was on time and did an awesome job. Very Professional!!. I will recommend you to all of my neighbors. Thank you for doing such a great job..
Sherley Reid
A Response from: Tim
"Thank you"! - for your business and we appreciate your recommendation!
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Date: 10/25/2017
Broken Garage Door Spring Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Prompt friendly service
Paula Sherman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 09/18/2017
Garage Door Opener Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The staff of Precision Garage Door were very professional and knew what they were doing. I will recommend Precision to everybody!!!
Adjei Boachie
Service Provided:
Garage Door Opener Repair
Date: 07/18/2017
Broken Garage Door Spring Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Dustin was fantastic and very professional. It barely took him two hours and afterwards, my garage door operated as if it were brand new! I'd definitely recommend you guys to friends, family, etc.
Keep up the great work!
Luther Mccaskill
Service Provided:
Broken Garage Door Spring Repair
Date: 07/03/2017
Garage Door Opener Install Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Excellent customer service and support. Very satisfied with the person who installed the garage door opener. He didn't try to sell me what I didn't want. He was extraordinarily professional.
Melvin Lawton
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Date: 11/05/2016
Install Garage Doors Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Ryan was very professional and by far had the best customer service. He educated us on the product and did not pressure us in buying the product as he only came to our home to give us product knowledge. I would recommend him to any family or friends in need of this service.
Marcus Smith
Service Provided:
Install Garage Doors
Date: 10/28/2016
Install Garage Doors Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Excellent customer service and he did a great job!
Walter Makuntae
Service Provided:
Install Garage Doors
Date: 09/15/2016
Install Garage Doors Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great Service, Excellent work, very professional. Thanks
Sharon Toles
Service Provided:
Install Garage Doors
Date: 09/15/2016
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Honest
Frances Holmes
Service Provided:
Garage Door Repair
Date: 06/02/2016
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Mr. Ryan was very professional. He advised me of all my options before doing the job, He also checked my second door for similar damage. I would recommend him to any customer looking for a "great" repair man.
M. Smitherman
Service Provided:
Garage Door Repair
Date: 05/03/2016
Garage Door Opener Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
5- Star Service!!
D. Williams
Service Provided:
Garage Door Opener Repair
Date: 04/29/2016
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The service we received was very quick and thorough. Kevin was friendly and very knowledgeable. I really appreciate him informing and educating us about the overall process. I will definitely use Precision again!
U. Miller
Service Provided:
Garage Door Repair
Date: 04/12/2016
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Mr. Cure has an excellent rapport with his customers! He is extremely accommodating, helpful, empathetic, sympathetic and professional. Thank you very much, Precision!
J. Wiggs
Service Provided:
Garage Door Repair
Date: 04/12/2016
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great service!
F. Turkovic
Service Provided:
Garage Door Repair
Date: 04/11/2016
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Arrived promptly, gave courtesy call regarding arrival. Very professional, Explained all work prior to starting.
G. Davis
Service Provided:
Garage Door Repair
Date: 03/28/2016
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Joe was very knowledgeable and helped me find options within our budget; much appreciated. Thanks!
D. Thigpen
Service Provided:
Garage Door Repair
Date: 03/23/2016
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great job!
G. Holman
Service Provided:
Garage Door Repair
Date: 11/18/2015
Garage Door Repair Austell, GA
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
OMG! Mr. Rocky was awesome! He took the time to explain what I needed and how soon the repairs could be done. He is very personable and has a friendly attitude! If ever I need a repair again, please send him!
S Taylor
Service Provided:
Garage Door Repair