(888) 708-5665

Read what people are saying
about Precision Garage Door in:

Austell, GA

Precision Garage Door of Atlanta
has received 48 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Brandon the installation technician was courteous, knowledgeable and efficient. The instillation went in quickly and the garage doors are now quieter than before. I was pleasantly surprised when Winfield first explained everything that we will be getting to see that the color he suggested Perfectly matched the front of the house. The only reason why I did not give 5 stars is because we ordered insulation and paid the upgraded amount and NO One called to say that they will make this right. This is also being that Brandon called to tell them of their mistake. Now today is a holiday and the doors were installed the Friday before, so I will give them time to make this right.

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A Response from: Tim Yeager

Thank you for your business and we appreciate you taking the time to leave your feedback. We are pleased to see that you were happy with the service provided by Brandon and Winfield. As for the insulation, we are very sorry that there was an issue and we hope that it will be resolved since speaking with our door manager. If you have further issues, please reach out and speak with her again.

George Plemmons Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: George Plemmons
Review:

Roy was extremely professional and did not charge us for unnecessary work. I will use your company for future needs.

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Roy Thomas Service Provided:
Garage Door Repair

Technicians: Roy Thomas
Review:

Job well done.

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Dustin Ridge Service Provided:
Garage Door Repair

Technicians: Dustin Ridge
Review:

Very professional from the receptionist on the phone and Mr Victor arrival to my home. I really appreciated all the explanation that he gave to get the best option for my home. Thanks Precision for great employee's.

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Victor Murillo Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technicians: Victor Murillo
Review:

Used them before and was very pleased.

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Brandon Seligman Service Provided:
Garage Door Repair

Technicians: Brandon Seligman
Review:

Was prompt and got the job done in a professional matter….thank you Dustin Ridge I would recommend for others to use Precision door

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Dustin Ridge Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Ridge
Review:

Joe is awesome

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great job than

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Anthony Watts Service Provided:
Garage Door Repair

Technicians: Anthony Watts
Review:

I left a request on the site. Within 15min someone called to schedule a visit. I was able to get same day service. The tech (Victor M.) Was at my door right when he said he would be. He didn't try to up sell. Just told me what he recommended I need and the choice was mine. Service complete and very satisfied.

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Victor Murillo Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Victor Murillo
Review:

Good work, but a little Pricey. 2 springs installed 30/40min worth of work $400.+

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A Response from: Tim

Thank you for your business and taking the time to provide feedback. We are happy to see how pleased you are with Dustin and the service he provided. We have reviewed your account and you received more than just 2 springs for the $425.86 price. The quote that was discussed with you before any work was started, included 2 springs, an extension cable set, a safety cable set, a pulley and came with a 3 year warranty on parts with 1 year on labor. Also, our springs are not builder grade springs, they are heavy duty, high cycle springs which are better quality. Dustin is a great technician and has been servicing garage doors for several years so he is able to perform his job faster than someone who is newer in the industry. If you still have questions about what was included in the price, we would be happy to speak with you, so please reach out and ask for our service manager. We appreciate you being our customer and please know we are here anytime you need us.

Dustin Ridge Service Provided:
Garage Door Repair

Technicians: Dustin Ridge
Review:

Estimate of potential repairs.

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A Response from: Tim

Thank you for your business and five star review!

Service Provided:
Garage Door Repair

Review:

Excellent customer service and courteous. Appointment was on time staff was showed knowledge of repair needed and performed well my husband enjoyed talking with the repair man

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A Response from: Tim

We really appreciate you taking the time to share your rating with us. We look forward to working with you again. We're here anytime you need us!

Service Provided:
Garage Door Repair

Review:

Roy came on time first thing this morning. My two doors had not been serviced since installation nine years ago. He looked over both doors, showed me the defects and explained what needed to be replaced. I decided to have both doors completely serviced. Roy started immediately and completed the job in a reasonable time. He was very thorough, neat and polite. I could not have asked for a better serviceman.

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A Response from: Tim

Thank you for your business and taking the time to share this positive rating! We will make sure to share this with Roy and let him know to keep up the great work. He is a valued employee and we love seeing how satisfied you are with the service he provided. If we can help in the future, please don't hesitate to call.

Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Our tech, Joe, came out on time (actually called and could come earlier which was great). Since we are in the middle of COVID 19 he was definitely following good social distancing, wearing gloves and a face covering etc. He fixed our wiring problem quickly and even gave me a run down of the things that should be next on our list to complete. Very courteous and very professional. Definitely pleased with this company.

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A Response from: Tim

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for your business. We look forward to working with you for many years to come!

Service Provided:
Garage Door Opener Repair

Review:

Wonderful service!

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A Response from: Tim

Thank you, we appreciate your business and the five star review!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Had garage repairs done today and had a good experience. My technician was Brandon Seligman an he was very professional, on-time and took the time to explain to me what I needed and why without making me feel as though I was being pressured into getting something that I didn't need. I would definitely use Precision again. They get 5 stars from me.

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Brandon Seligman Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Brandon Seligman
Review:

The installer was pleasant and knowledgeable. Also he did the job well, fast and efficient so would use this company again

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A Response from: Tim

Thank you for the 5 star review! We appreciate your business!

Brandon Seligman Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Brandon Seligman
Review:

My experience with Precision Door was wonderful. They were on time for the free estimate and the installation of my new garage door. My installer Fred was wonderful and very courteous. Cleaned up after install. I was very pleased. Would use them again.

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A Response from: Tim

Thank you for sharing your "Precision" experience-we appreciate your business and the fact that you would use us again! Enjoy your new garage door!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was looking for a company to repair my garage door. I googled and found Precision Garage Door. They came out the next day and looked at the garage door and gave me and estimate. Alex came out n fixed the garage door. The staff at Precision was courteous, professional, and keep me informed. I'm glad I choose Precision to fix my door.

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A Response from: Tim

Thank you for the review and for choosing Precision to care for your garage door needs. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Brandon was professional and well informed and he fixed our door. He gets a 5 rating. It was a small repair this time, but I said that if our old door needs to be replaced later, I will call you and ask for Brandon.

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A Response from: Tim

That's great to hear! Thank you for choosing Precision!

Brandon Seligman Service Provided:
Garage Door Repair

Technicians: Brandon Seligman
Review:

Kevin was on time and did an awesome job. Very Professional!!. I will recommend you to all of my neighbors. Thank you for doing such a great job..

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A Response from: Tim

"Thank you"! - for your business and we appreciate your recommendation!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Prompt friendly service

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The staff of Precision Garage Door were very professional and knew what they were doing. I will recommend Precision to everybody!!!

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Dustin Ridge Service Provided:
Garage Door Opener Repair

Technicians: Dustin Ridge
Review:

Dustin was fantastic and very professional. It barely took him two hours and afterwards, my garage door operated as if it were brand new! I'd definitely recommend you guys to friends, family, etc. Keep up the great work!

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Dustin Ridge Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin Ridge
Review:

Excellent customer service and support. Very satisfied with the person who installed the garage door opener. He didn't try to sell me what I didn't want. He was extraordinarily professional.

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Ryan Hudson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ryan Hudson
Review:

Ryan was very professional and by far had the best customer service. He educated us on the product and did not pressure us in buying the product as he only came to our home to give us product knowledge. I would recommend him to any family or friends in need of this service.

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Service Provided:
Install Garage Doors

Review:

Excellent customer service and he did a great job!

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Ryan Hudson Service Provided:
Install Garage Doors

Technicians: Ryan Hudson
Review:

Great Service, Excellent work, very professional. Thanks

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Ryan Hudson Service Provided:
Install Garage Doors

Technicians: Ryan Hudson
Review:

Honest

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Service Provided:
Garage Door Repair

Review:

Mr. Ryan was very professional. He advised me of all my options before doing the job, He also checked my second door for similar damage. I would recommend him to any customer looking for a "great" repair man.

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Ryan Hudson Service Provided:
Garage Door Repair

Technicians: Ryan Hudson
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