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Read what people are saying
about Precision Garage Door in:

Cartersville, GA

Precision Garage Door of Atlanta
has received 58 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

I had an emergency repair that needed same day repair. I was able to make an appointment online and the technician Dustin came out and was able to repair my garage door with no problem. I appreciate the prompt and courteous service. Dustin walked me through what needed to be repaired and gave me an estimate of how much it would cost prior to beginning any work. The price was more than what I expected, but Dustin went through the costs of everything. I had to have the repair done today and was glad Dustin came to repair it!

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Ridge
Review:

Ok

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Service Provided:
Garage Door Repair

Review:

OMG,Scottie was the Best 4-real professional friendly understanding and a awesome tech, job well done, price no comparison Precision Garage Doors the only Company that will have my Business Thank you again

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Called and made an appointment and they came out within 2 hours!!! Amazing service!

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Brandon Seligman Service Provided:
Garage Door Repair

Service Technicians: Brandon Seligman
Review:

Recommend by the Genie CS rep Excellent Job by the rep. He even did a reschedule by phone to help my own needs. Very informative and helpful suggestions. Quick turnaround on two new drives!

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A Response from: Shirin Kanji

Thank you! We are delighted to receive your business and we are ecstatic to hear you were taken care of! We appreciate you!

Bryce Diesz Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Bryce Diesz
Review:

Great service! Professional and fast. Definitely will recommend.

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A Response from: Shirin Kanji

We strive to create great experiences for our customers, and your feedback makes it worth it!

Bryce Diesz Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Bryce Diesz
Review:

Had to have the motor replaced due to a lightening strike. Service was excellent. Received service on same day. The service technician was very kind and helpful!

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Bryce Diesz Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technicians: Bryce Diesz
Review:

Wonderful job. Door is now perfect. Tech knows his business.

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A Response from: Shirin Kanji

Nice! Thank you!

Service Provided:
Garage Door Repair

Review:

We have had good service from Precision before, so we called them again. Part was covered under warranty, so we only had to pay for labor. The technician was on time, friendly, and professional.

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Service Provided:
Garage Door Opener Repair

Review:

Brandon was our technician today and was wonderful. He explained a number of options, with a very customer service directed demeanor. He was very professional, thorough, and resolved our mess totally. He’s definitely an asset and fantastic ambassador of Precision. Thanks! H.Murphy.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

They were there the very next day. He was very professional and got the job done.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I chose Precision because they were available the next day to fix our garage door (Sunday). And when your garage door is broken and your car is trapped the sooner it can be fixed the better! The technician was very knowledgeable and nice. I would definitely recommend Precision!!!!

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Service Provided:
Garage Door Repair

Review:

Your service technician was very courteous & friendly, completed repair as needed. Thank you for prompt repair.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
Review:

Dustin was excellent very knowledgeable efficient cleaned up I give him and A+ job well done

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
Review:

Victor was good.. professional and friendly. Gave me a solid overview. Thank you

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Victor Murillo Service Provided:
Garage Door Opener Repair

Service Technicians: Victor Murillo
Review:

Victor was great and professional. Arrived on time, inspected door and gave options. Explained everything in detail on different options. Made repairs and adjustments and the door works great. Thank you for your service and I will recommend to all my friends.

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A Response from: Tim

Thank you so much for your business and sharing your experience with us. Victor is great and we are pleased to see how happy you are with his service. We appreciate your recommendation and please let us know if we can help in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

My service technician was very friendly and informative. The only thing that I wish could improve is the arrival window of 4 hours. He arrived in the window that was promised and gave a courtesy call which was appreciated. Overall, it was a pleasant experience.

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A Response from: Tim

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Our technician Victor was VERY knowledgeable and provided us with 3 options. He took the time to explain and show us everything. He was super friendly and kind. When he completed the repair he stayed and showed me how to open and close the door properly. I’ll ONLY use Precision Door from now on and recommend to everyone I know. Victor is an asset to your company. I really appreciate the level of service we received ????

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A Response from: Tim

Awesome to hear, thank you for sharing. Customer satisfaction is our top goal and providing every customer with a five star experience is what we aim for. Victor is a valued member of our team and we are so happy he was able to help with your garage door needs. We appreciate your business very much and are here to help in the future if needed.

Service Provided:
Garage Door Repair

Review:

Very professional and friendly service. Took time to explain what needed to be done to correct my problem. Not the news I had hoped far but things do wear out!! New garage door opener and servicing will be done tomorrow.

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A Response from: Tim

Thank you for the 5 star review! We hope that you are enjoying your new door opener!

Brandon Seligman Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Brandon Seligman
Review:

Thorough inspection of my issues. The repair guy was so friendly. I know what to do and not to do when I open and close my garage. I will get a new door when I can afford the one I want.

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A Response from: Tim

Thank you for taking the time to let us know about your experience. We look forward to working with you again in the future!

Brandon Seligman Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Brandon Seligman
Review:

I just purchased my home and after all the remodeling I incurred the garage door was my last hurdle. I spoke with a few door company’s when i called this company i felt a sense of calm and professionalism. The salesman was very informed on products and pricing, after paying deposit i was given an install date. The installer showed up on time but only one guy and this was a 4pane 15 foot wide insulated door. I was worried to say the least however Fred Griffin took this task without a second breath. I can not express how this company so professionally handled this task. I give this company a five star rating and recommend it to anyone needing a garage door. I am a very satisfied customer.

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A Response from: Tim

Wow, thank you for the 5 star review! Fred is certainly as asset to the team and we are so glad we were able to provide such service to you! Thank you for your business, enjoy the new door!

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Rick was very pleasant, polite, easy-going, and professional. He seemed to enjoy his work and was well prepared, including a fan and a radio for music (he even asked us if we minded if he used the radio - we didn't mind). After the door was mounted, he took the time to show us the features, and answered all our questions. Rick is a good ambassador for your company.

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Rick Dowdin - Install Manager Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Rick Dowdin - Install Manager
Review:

Our garage door broke over the weekend. We called Precision Monday morning around 8:30 am and they were able to accommodate my need to have an afternoon appointment. The window was 4 - 6 and at 3:45 I received a call from Brandon who said he would arrive at 4. By 5:30 we had new springs and hardware and the door was fixed. When I arrived home Brandon and my husband were talking like they were old friends, joking around. Brandon was great and if we need service ever again, Precision and Brandon will be who we call. Thank you for fixing my garage door so quick and efficiently.

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A Response from: Tim

You are welcome - thank you for choosing Precision!

Brandon Seligman Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Brandon Seligman
Review:

Michael came to my house on time. He repaired my garage door...was very courteous and explained exactly what he said he was going to do. I definitely would give him 5 stars!

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A Response from: Tim

Thank you for the 5 stars!

Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Your technician Jermiah came to my home as requested to make necessary adjustments to garage doors to correct water leakage under both doors. He was very professional and arrived in the window of time that was scheduled.

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A Response from: Tim

Thanks Jesse!

Jeremiah Hintz Service Provided:
Garage Door Repair

Installers: Jeremiah Hintz
Review:

The service was excellent. They were able to be there the next day. The technician was very knowledgeable, nice and on time. Our doors were just a bad install by another company. Parts were literally falling off them. He explained everything to me in detail and had them working smoothly. I would definitely recommend this company.

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Service Provided:
Garage Door Repair

Review:

Door repaired; okay. RDH

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A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Product:
Rollers

Review:

I can’t put Into words how satisfied I am. This is the second time precision has to come to service my garage door and this time it was a larger job. My serviceman was outstanding and I think I actually gained a friend. Thanks again precision, I am a lifelong customer.

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Brandon Seligman Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Technicians: Brandon Seligman
Review:

Great service, friendly competent workers.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
Review:

Dustin was my technician. He called one hour before arriving and was actually 30 minutes earlier than the repair window, which was MUCH appreciated. He was training Michael, so he had help getting my garage door fixed. It was obvious Michael was not far from going solo as he was very knowledgable, just like Dustin. I called Precision due to their great reviews. My door was starting to get misaligned, and one of the cables was starting to fray. One of the two coil springs was starting to "wave", indicating it was at the end of its life. Dustin knew immediately how to remedy the situation. I had him install new 20,000 cycle springs, drum bearings, main bearing, and new cables. He also lubricated all moving parts of the door and the guide rail for the opener. The door is running great and is super QUIET now. While onsite, Dustin and Michael lubricated my smaller garage door and opener in the basement at no charge. They also gave me plenty of tips on maintaining the doors and extending their life. Dustin and Michael were incredibly personable and professional. All of the work above was done in less than an hour! I will call no one else besides Precision for all garage door needs.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Ridge
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