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about Precision Garage Door in:
Cumming, GA
Precision Garage Door of Atlantahas received 463 reviews, averaging 4.90 Stars:
Cumming, GA
Thank you for sharing your experience with us and we want you to feel comfortable sharing good or bad news. We are sorry that your experience with us fell short of expectations and that you are not happy about the price that was quoted and agreed upon. Our technicians perform a 25 point inspection and present their findings to the homeowner with the recommendations and quote to repair the door. We try to give the homeowner ample time to review the inspection and ask questions about the quote. Jeremy is an experienced technician that has been working on garage doors for several years so he is able to perform the work that you needed at a faster pace than someone new to the industry. We reviewed the call with him to verify what exactly was repaired/replaced on your door and it included tracks, a jam bracket and a tune up. Customer satisfaction is our main goal and we strive for all of our customers to receive five star service from our company. If we can assist you with further questions about your experience, please call and ask to speak with the service manager.
Cumming, GA
Prompt & courteous. Always great service from Precision.
- Tacy Pecora
Thank you so much for the kind words. We appreciate your continued support and we look forward to working with you again!
Product:
Cumming, GA
Great service, on time, the installer made several recommendations like changing out the spring, replace steel rollers with nylon rollers, the garage doors are quiet as a mouse now! We haf two new belt drive openers installed. Very pleased 1
- Tim Hayes
Product:
Cumming, GA
Precision replaced my motor about 2 years ago. The spring broke this morning and they were able to come out within 2 hours. The tech/repair person, Chris, was great. Super nice and did great work. It wasn’t cool being surprised with an almost $600 repair on a Tuesday morning but I was very pleased with the service and work that Chris provided.
- Christopher Mcdaniel
Product:
Cumming, GA
Kris Baxter very professional and explained everything. Prompt service
- Janice Kwolek
Cumming, GA
Very happy with service. Explained problem to me and gave me various options to choose from instead of pushing most expensive.
- Brenda Roberts
Product:
Cumming, GA
Was so thankful to get door fixed. Andres Garcia was so pleasant to talk to & was very professional. I asked for his card so I can use him again.
- Nan White
Thank you for the kind review. Andres is great and we love seeing how happy you are with his work. We appreciate your business and we look forward to working with you again.
Cumming, GA
Pleasant, professional, capable.
- Edna Reed
Cumming, GA
Joe always does a great job fixing my garage door. I appreciate Joe and Precision door Atlanta.
- Sandra Mcmillan
Thank you so much, we appreciate you continuing to trust us with your business. We look forward to working with you again!
Product:
Cumming, GA
We are extremely happy with the prompt service we received. David came when he said he would & was very professional. He completed the job & explained everything to our satisfaction. We would recommend your company to family & friends. Thank you .
- William & Susan Bullock
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Cumming, GA
Extremely pleased with sales group, support staff and installation team! Love our new door - looks fabulous!!
- Chip Dunn
Product:
Cumming, GA
Shaun, the technician, arrived on time and was very engaging. I explained the issue I was having, and he completed a thorough check of everything. He provided several options for me to choose from and explained each option thoroughly. In less than two hours, I had a new opener, springs, bearings, bearing plates, cables and cable drums, rollers, and surge protector. He even walked me through using the app to operate the door. I am very pleased with the outcome and highly recommend Precision Door Atlanta. Special shout out to Shaun!
- Catherine P.
Product:
Cumming, GA
A job well done by Dustin. Called them 10 AM on a Sunday and job was done by 2PM.
- Mark Dees
Thank you for taking the time to share this positive rating! We will make sure to share this with Dustin and let him know to keep up the amazing work. We're here for you anytime so please don't hesitate to call if you need us.
Product:
Cumming, GA
They did a great job. We have used them before. They are reliable, dependable, and they do great work.
- Doug & kitty Keith
Awesome to hear, thank you for sharing. We appreciate your continued trust in our company and we look forward to working with you for many years.
Product:
Cumming, GA
I had no idea that I would have a new garage door opener system the same day I called. Joe Simon was a great technician. He gave me different options and explained everything thoroughly. Very friendly and professional.
- Carol Terry
Thank you for your business and for taking the time to share this positive rating! We will make sure to share this with Joe and let him know to keep up the amazing work. We look forward to working with you for many years to come.
Product:
Cumming, GA
Responsive and dependable. Shaun showed up on time and was very professional. No pressure on the sale after performing some maintenance on our door. We did decide to replace the old opener to ensure we did not have an issue down the road. Cost was a couple hundred higher than what you might get with others, but appreciate the professional install.
- Michael Frazee
Thanks for leaving a review, we are glad that you enjoyed your experience with us. Shaun will be excited to know how satisfied you are with his work. We appreciate your business and we are here to help anytime you need us.
Product:
Cumming, GA
David was fantastic! He was courteous, efficient and able to take care of our repair on the spot and was done in 2 hours. I highly recommend Precision and David. Thank you for getting us fixed up on the same day.
- Marie Gravitt
Thank you for the five star review, we love getting customer feedback. David is great and we are happy he was able to help take care of your door so quickly. We appreciate your business and the recommendation and we look forward to working with you again.
Cumming, GA
Did a great job! Doors look great and the technician left the job site very clean when he was done.
- John Carter
Thank you so much, we love how satisfied you are with the service you received. We hope you enjoy your new doors for many years. Please let us know if we can assist you in the future.
Product:
Cumming, GA
I had the springs replaced on our garage door. The service was really fast! No hassle! Very professional. I would recommend this company to anyone.
- Cory Edwards
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us. Please let us know if we can help in the future.
Product:
Cumming, GA
6 stars. michael was outstanding considerate, explained options, and tips to keep working longer... Springs and rollers and remote...
- Reggie Zears
Thank you so much for your 5-star review! We will share this with Michael and let him know to keep up the amazing work. We appreciate your business and look forward to working with you again when needed.
Cumming, GA
From the first phone call to get a quote to the actual installation the experience was superb. The installer, Fred arrived on time, was very professional, respectful, and did an excellent job.
- Dennis Brown
Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We appreciate your business and we hope you enjoy your new doors.
Product:
Cumming, GA
Shaun was on time, very knowledgeable and took time to explain the service and features of our new opener. Great service, highly recommend Precision Door and Shaun!!
- Luke Sparrow
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Thank you for the recommendation, we’re here for you anytime.
Product:
Cumming, GA
Excellent customer service, assessment of situation and needs, and professional technician. I really appreciate the text status update of arrival, too as I work outside the home. Presented and discussed new door options.
- Laura Griffin
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Cumming, GA
Great service! Thank you!
- Pablo Cavalcante
You're welcome, so glad we could help. Thank you for your business and the five star review!
Cumming, GA
Very professional and friendly. Very good job done at a reasonable price which is affordable. I would recommend them any time
- Iftikhar Khan
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company!
Cumming, GA
Excellent service and very knowledgeable technician! Thank you!! Rollers and new springs purchased. Will definitely come back for service and new garage door opener!
- Shirley Biggs
Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We appreciate your business and are here whenever you need us.
Product:
Cumming, GA
Shaun was awesome. He was courteous, and professional. He work swiftly and was cery polite and friendly. He is an asset to Precision Door! Thanks again Shaun!
- Jeffrey Swenson
We are so pleased to see how satisfied you are with the service Shaun provided, he is a valued employee and customers love him. Thank you for your business and taking the time to leave a five star review!
Product:
Cumming, GA
Ryan from precision came out to install a new garage door and everything went great! He was professional, respectful and did a great job! Thank you!
- Lisa Annechini
Thank you so much for your 5-star review and your business! We will share this with Ryan and let him know to keep up the amazing work. We hope you enjoy your new door for years to come. If we can help in the future, please let us know.
Product:
Cumming, GA
Was referred by Chamberlain. Great service and fast!
- Ryan Glenn
Thank you so much, we appreciate your business and the five star review!
Product:
Cumming, GA
I called Precision door to have a technician come and help me with my digital key pad that the home builder installed for me. Precision sent Kris Baxter to assist me. When Kris arrived he was so professional and courteous. He realized immediately that the builder installed the wrong key pad and that the installation of the garage was not good quality work. I was very upset with the builder being I have just been in my brand new home 30 days. I learned more about my garage from Kris than the superintendent who walked me through my home. While Kris was at my home I was able to get the superintendent to come by my home and Kris explained to him all the issues that were incorrect. The home builder stated it was under warranty and they would correct everything. I know garage doors dont last forever but going foward when my warranty expires I will only call Precision door to provide maintenance and or replacement. I will certainly tell all my neighbors about Precision door and to highly request Kris for their technician. Kris exhibited a level of old school customer service that you just dont see anymore. I was so pleased with his outstanding customer service and I hope he gets nominated for employee of the year. He certainly is an asset to Precision Door.
- Nella Singleton
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and thank you for the kind words about Kris. He is certainly a valued member of our team and does great work. Thank you for trusting us with your business. We look forward to serving you in the future if the need arises.
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Tech was good, on time, knowledgeable, and went straight to work. As explained to me on the phone, there is a service call fee waived if work is completed. The only reason I approved the work is because if this fee. We will NEVER (EVER) use your service again. We’re very disappointed with the cost given the very small amount of material/parts replaced and the very little amount of labor that was required. You could have charged half of what we paid and still been very profitable. You will never hear from us again and we will never recommend your service to anyone
- Brooks Lamm