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Read what people are saying
about Precision Garage Door in:

Cumming, GA

Precision Garage Door of Atlanta
has received 450 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

They did a great job. We have used them before. They are reliable, dependable, and they do great work.

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A Response from: Tim

Awesome to hear, thank you for sharing. We appreciate your continued trust in our company and we look forward to working with you for many years.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I had no idea that I would have a new garage door opener system the same day I called. Joe Simon was a great technician. He gave me different options and explained everything thoroughly. Very friendly and professional.

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A Response from: Tim

Thank you for your business and for taking the time to share this positive rating! We will make sure to share this with Joe and let him know to keep up the amazing work. We look forward to working with you for many years to come.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Responsive and dependable. Shaun showed up on time and was very professional. No pressure on the sale after performing some maintenance on our door. We did decide to replace the old opener to ensure we did not have an issue down the road. Cost was a couple hundred higher than what you might get with others, but appreciate the professional install.

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A Response from: Tim

Thanks for leaving a review, we are glad that you enjoyed your experience with us. Shaun will be excited to know how satisfied you are with his work. We appreciate your business and we are here to help anytime you need us.

Shaun Sewell - Senior Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technicians: Shaun Sewell - Senior Technician
Review:

David was fantastic! He was courteous, efficient and able to take care of our repair on the spot and was done in 2 hours. I highly recommend Precision and David. Thank you for getting us fixed up on the same day.

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A Response from: Tim

Thank you for the five star review, we love getting customer feedback. David is great and we are happy he was able to help take care of your door so quickly. We appreciate your business and the recommendation and we look forward to working with you again.

David Sweeney Service Provided:
Garage Door Repair

Service Technicians: David Sweeney
Review:

Did a great job! Doors look great and the technician left the job site very clean when he was done.

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A Response from: Tim

Thank you so much, we love how satisfied you are with the service you received. We hope you enjoy your new doors for many years. Please let us know if we can assist you in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I had the springs replaced on our garage door. The service was really fast! No hassle! Very professional. I would recommend this company to anyone.

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A Response from: Tim

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us. Please let us know if we can help in the future.

Shaun Sewell - Senior Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Shaun Sewell - Senior Technician
Review:

6 stars. michael was outstanding considerate, explained options, and tips to keep working longer... Springs and rollers and remote...

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A Response from: Tim

Thank you so much for your 5-star review! We will share this with Michael and let him know to keep up the amazing work. We appreciate your business and look forward to working with you again when needed.

Service Provided:
Broken Garage Door Spring Repair

Review:

From the first phone call to get a quote to the actual installation the experience was superb. The installer, Fred arrived on time, was very professional, respectful, and did an excellent job.

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A Response from: Tim

Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We appreciate your business and we hope you enjoy your new doors.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Shaun was on time, very knowledgeable and took time to explain the service and features of our new opener. Great service, highly recommend Precision Door and Shaun!!

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A Response from: Tim

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Thank you for the recommendation, we’re here for you anytime.

Shaun Sewell - Senior Technician Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Technicians: Shaun Sewell - Senior Technician
Review:

Excellent customer service, assessment of situation and needs, and professional technician. I really appreciate the text status update of arrival, too as I work outside the home. Presented and discussed new door options.

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A Response from: Tim

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Service Provided:
Garage Door Repair

Review:

Great service! Thank you!

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A Response from: Tim

You're welcome, so glad we could help. Thank you for your business and the five star review!

Service Provided:
Garage Door Repair

Review:

Very professional and friendly. Very good job done at a reasonable price which is affordable. I would recommend them any time

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A Response from: Tim

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company!

Shaun Sewell - Senior Technician Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Shaun Sewell - Senior Technician
Review:

Excellent service and very knowledgeable technician! Thank you!! Rollers and new springs purchased. Will definitely come back for service and new garage door opener!

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A Response from: Tim

Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We appreciate your business and are here whenever you need us.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Shaun was awesome. He was courteous, and professional. He work swiftly and was cery polite and friendly. He is an asset to Precision Door! Thanks again Shaun!

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A Response from: Tim

We are so pleased to see how satisfied you are with the service Shaun provided, he is a valued employee and customers love him. Thank you for your business and taking the time to leave a five star review!

Shaun Sewell - Senior Technician Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technicians: Shaun Sewell - Senior Technician
Review:

Ryan from precision came out to install a new garage door and everything went great! He was professional, respectful and did a great job! Thank you!

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A Response from: Tim

Thank you so much for your 5-star review and your business! We will share this with Ryan and let him know to keep up the amazing work. We hope you enjoy your new door for years to come. If we can help in the future, please let us know.

Shaun Sewell - Senior Technician Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technicians: Shaun Sewell - Senior Technician
Review:

Was referred by Chamberlain. Great service and fast!

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A Response from: Tim

Thank you so much, we appreciate your business and the five star review!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I called Precision door to have a technician come and help me with my digital key pad that the home builder installed for me. Precision sent Kris Baxter to assist me. When Kris arrived he was so professional and courteous. He realized immediately that the builder installed the wrong key pad and that the installation of the garage was not good quality work. I was very upset with the builder being I have just been in my brand new home 30 days. I learned more about my garage from Kris than the superintendent who walked me through my home. While Kris was at my home I was able to get the superintendent to come by my home and Kris explained to him all the issues that were incorrect. The home builder stated it was under warranty and they would correct everything. I know garage doors dont last forever but going foward when my warranty expires I will only call Precision door to provide maintenance and or replacement. I will certainly tell all my neighbors about Precision door and to highly request Kris for their technician. Kris exhibited a level of old school customer service that you just dont see anymore. I was so pleased with his outstanding customer service and I hope he gets nominated for employee of the year. He certainly is an asset to Precision Door.

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A Response from: Tim

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and thank you for the kind words about Kris. He is certainly a valued member of our team and does great work. Thank you for trusting us with your business. We look forward to serving you in the future if the need arises.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Shaun was a very professional guy really liked him y’all got an asset there for your company????

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A Response from: Tim

Thank you for the kind words about Shaun, we will pass them along. He is certainly a valued team member and we are so pleased he provided you with five star service. We appreciate your business and the review!

Shaun Sewell - Senior Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Shaun Sewell - Senior Technician
Review:

Dustin Bourchier gave off a very salesmen vibe and was very condescending In his responses when I asked about product and Pricing. I was very put off by that and wanted to cut things short at that point. I asked him to just email me the best price and I would decide from there. His response was, “I’m NOT going to email you my BEST PRICE but I will email you my Retail Price later”. I just nodded my head ok and went inside. I later received an email with a price quote much lower than he verbally stated along with a voicemail from him stating, “I got AUTHORIZATION to email you the BEST PRICE and it should be in your email now”. I’m pretty sure he realized after he left that he shouldn’t have acted the way he did and was trying to do damage control. This experience made me not want to do business with Precision.

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A Response from: Tim

We're sorry that you had a bad experience with Dustin and for the confusion of emailing you the pricing. He was unaware that there was an option to email out just one quote as we usually email out Good/Better/Best. It was only after speaking with his manager did he get instructions on how to do that. Please feel free to contact us in the future for any of your garage door needs.

Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

Shaun has great expertise. He was helpful in educating me on the mechanicals. Great communication and quick, efficient job on installing my new opener.

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A Response from: Tim

We appreciate your business and the five star review. Shaun is great and we love seeing how happy you are with the service he provided. We hope you enjoy your new opener. Please let us know if we can help in the future.

Shaun Sewell - Senior Technician Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technicians: Shaun Sewell - Senior Technician
Review:

Same day service! I am so pleased with the customer service & pricing was so very reasonable!

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A Response from: Tim

Thank you for giving us the opportunity to help with your garage door needs. We appreciate your business and please let us know if we can help in the future.

Shaun Sewell - Senior Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Shaun Sewell - Senior Technician
Review:

Very good service, reasonable and on time! Highly recommend

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A Response from: Tim

Thank you for the five star review and the recommendation. We are pleased that we could help you with your garage door needs. Please let us know if we can help in the future.

Service Provided:
Garage Door Repair

Review:

Great service! I requested service and they were able to come out the same day. I ended up needing a new motor and after giving me a few options to choose from, it was installed right away. The tech was super friendly and explained everything clearly before completing the work. I’ve used Precision twice now and would recommend them to anyone!

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A Response from: Tim

Greg, thank you so much for trusting us with your business again, we really appreciate it. We love hearing that you received great service from us and we will continue providing that every time you need us. Thank you for the recommendation and five star review.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Our neighbor website recommend Precision, My garage door required repairs, the service tech arrived when promised. He also took the time to explained ever option we had to fix the garage door. As he was fixing the door he explained ever step. I am very pleased with the service and especially with the service tech, if we require more repairs I will be calling them back and requesting the same service tech.

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A Response from: Tim

Thank you for the 5 star review! We strive to be a name you can trust and that wouldn't be possible without great teammates like Shaun!

Shaun Sewell - Senior Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Technicians: Shaun Sewell - Senior Technician
Review:

The response time, reliability of the technicians and quality of the work was exceptional. Everything was thoroughly explained and expertly done.

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A Response from: Tim

We pride ourselves on customer service and are thrilled that you are pleased with our services! Thank you for the 5 star review!

Shaun Sewell - Senior Technician Service Provided:
Garage Door Repair

Product:
Opener

Service Technicians: Shaun Sewell - Senior Technician
Review:

Totally pleased with the repair and parts replacement that was done to my garage door opener. It is now working like new. Dustin did a great job.

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A Response from: Tim

Great to hear, so glad we could help with your door needs. Thank you for your business and if we can help in the future, please let us know.

Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technicians: Dustin Ridge
Review:

David was very professional and pleasant while performing his work servicing our doors and replacing one opener.

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Shaun Sewell - Senior Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technicians: Shaun Sewell - Senior Technician
Review:

great service and very competitive price.

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A Response from: Tim

Thank you for the 5 star review!

Shaun Sewell - Senior Technician Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technicians: Shaun Sewell - Senior Technician
Review:

On time, explained everything to us. Replaced door opener. Very professional. Recommend Precision very highly.

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David Sweeney Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technicians: David Sweeney
Review:

We have used Precision before and they are best of the best. David was professional, knowledgeable and gave us the service that we expect from Precision. We highly recommend Precision for garage door services! Thank you!

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David Sweeney Service Provided:
Garage Door Repair

Service Technicians: David Sweeney
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Office: (678) 813-3131
6550 McDonough Dr
Norcross, GA 30093
Precision Garage Door Service
Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10

Alpharetta, GA 30005
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Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3

Marietta, GA 30062
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Office: (678) 607-8894
137 Bethea Road
Suite 701

Fayetteville, GA 30214
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Office: (678) 802-8110
5152 Belle Wood Ct
Suite E

Buford, GA 30518
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Office: (706) 509-2967
4390 Atlanta Hwy
Suite B

Bogart, GA 30622
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Office: (770) 246-2786
135 McDonough Pkwy
McDonough, GA 30253