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Read what people are saying
about Precision Garage Door in:

Dacula, GA

Precision Garage Door of Atlanta
has received 97 reviews, averaging 4.82 Stars:
1 2 3 4 5
Review:

Technician went above and beyond. Very happy.

- Mike Vanfossen

Service Provided:

Garage Door Opener Repair


Review:

First of all this technician don’t deserve any star, I contact this company for a bottom seal and weather stripping and he call me ask me for pictures so I said yes and he said well I can arrive in 20 min. He arrive and start to push me to change the garage door spring wen I ask just for 2 thinks. Well I hear him and I ask for pricing and he take so long,so he continue to chat and ask like where you live,who paint the garage door, how long you live here..REALLY I JUST ASK FOR GARAGE door BOTTON SEAL AND WEATHER SEAL JUST GIVE ME THE PRICE AND THAT IT. He give me the most expensive price for the bottom seal $119 for the weather stripping $189 for each side and the top for $200 hundred something and I said the 7 foot long of the stripping is in Lowe’s $5.89 and his answer was “ok do it your self” so I ask him please leave my property and his answer was “ THE LATINO PEOPLE ALWAYS WANT TO PAY CHEAP” (by the way his name is “Juan Gordillo” Latino...So I feel offended and insulting with this person. When I said please leave my property his don’t stop to talk and I telling him I feel offended about his comment and reaction and I telling him I going to report this issue with the management and he said so he apologize about his bad attitude but this is not normal to find this kind of professional to respond the way he does. I said to him 4 times “PLEASE LEAVE MY PROPERTY” when He Left I start to cry for the way I was treated. I talk to my husband about the situation. Horrible experience My name is Carla and I’m not recommended this company. And by the way I ask him wen hi can install the bottom seal and the stripping and hi said...WELL IS TAKE LONG BECAUSE OF THIS OR THAT...REALLY!? Come on!

- John Ortiz

A Response from: Tim Yeager

Thank you for considering Precision to service your garage door and we hate that we were not able to work with you. We appreciate you sharing your experience with us and we are very sorry for any misunderstanding or miscommunication that caused you to feel offended. We strive for every customer to receive five star service, as customer satisfaction is our main goal. We have spoken to the technician at length about this call and what transpired from his point of view, and this situation will not happen again. If we can assist you with anything in the future, we would love to help. This particular instance is not normal for our company or technicians and we would be happy to prove that to you if the chance arises.

Juan Gordillo Service Provided:

Garage Door Repair


Technicians: Juan Gordillo
Review:

Our garage door was fixed immediately. Thanks

- Olufunke Adewunmi

A Response from: Tim Yeager

We are happy to hear we could quickly resolve your garage door issues and that you received 5 star service from your technician. Please keep us in mind should you need anything in the future!

Andres Garcia Service Provided:

Garage Door Repair


Product:

Rollers


Technicians: Andres Garcia
Review:

They were very responsive from my initial call. I was about to get an appointment the next day. Thomas was awesome! He had amazing communication from start to finish. He let me know his arrival all the way to the end of the appointment of what to expect and what he was doing! He was super personable, would recommend anyone to this company!!!

- Jessica Crews

Thomas Botts Service Provided:

Garage Door Repair


Technicians: Thomas Botts
Review:

All 5 stars

- Darold Bishop

Zach Lemke Service Provided:

Install Garage Doors


Installers: Zach Lemke
Review:

Our tech was great. He went the extra mile for us and he was in and out in a flash. We are pleased with our service. Thank you!

- Regina

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

I’ve used them twice before and was very pleased with their service.

- Bert Ferguson

Dustin Bourchier Service Provided:

Install Garage Doors


Technicians: Dustin Bourchier
Review:

When I say these guys get it done I highly recommend....

- Allison Nichols

Dustin Bourchier Service Provided:

Garage Door Repair


Technicians: Dustin Bourchier
Review:

Absolutely fantastic experience from the initial phone call to the installation . Was scheduled fast , received a call ahead that the Technician was on his way and the technician that came to my home was knowledgeable and extremly professional. I absolutely will not hesitate to use Precision in the future

- David Casole

Ryan Hudson Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Ryan Hudson
Review:

Not too cheap, but they work with you, very satisfied

- Sonia Ramirez

A Response from: Tim

We appreciate your feedback and your business. We love that you were satisfied with the service provided. Please call if we can help you in the future.

Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Review:

Excited to get our new door! Been needing one for several years.

- Debi Langan

A Response from: Tim

Thank you so much for your business. We hope you enjoy your new door for years to come!

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Jim was very thorough, professional, and did a great job for my parents garage door and ours.

- Elaina Lockhart

A Response from: Tim

Awesome to hear, so happy we could help take care of your door needs. We appreciate your business and are here to help anytime you need us!

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Found on google! Needed immediate assistance.

- Randy Brown

A Response from: Tim

Thank you for the five star review. It was our pleasure to be able to help with your door needs. Please let us know if we can help in the future.

David Sweeney Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: David Sweeney
Review:

Michael was so nice. Came out same day. Adjusted the sensors and didn’t charge me a dime. I will always depend on you guys! Thanks again!

- Dorothy Higdem

A Response from: Tim

Thrilled that we could help! Thank you for the 5 star review!

Service Provided:

Garage Door Repair


Review:

I called this morning because one of our garage doors broke this morning.. Actually the large metal pulls disc broke and came flying from the garage door to me standing by my back door. It flew so quick and hard that it made a huge ho,e in the Sheetrock inches from my face, the ricocheted to the other side of the garage. A few inches and I would have been killed. It was horrible. I called Precission and they had Dustin come out within an hour. The actual doors were fine but he ended up replacing both pulls systems with a much much safer designed one as well as pointing out and replacing 3 broken brackets. The quality of materials is incredible. We will feel so much safer now knowing that if the super thick cables they use, which I can imagine breaking, do break the spring system will just cause the door not to open but will not allow the parts to catapult through the air. Dustin was extremely professional and so nice. He explained each step before he did it and did not pressure me in any way to have the second door repaired to the upgraded standard that the broken was. It was a no brainer. Please give them a call if you ever need help in the future.

- Kathy Kelley

A Response from: Tim

Kathy, thank you for the impeccable feedback. We appreciate you taking the time to share your experience with us and future customers! So glad that you weren't hurt during this malfunction and that you now feel safe in your garage. We look forward to working with you in the future should you need us.

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Product:

Rollers


Technicians: Dustin Bourchier
Review:

I have used precision twice before and have always been satisfied with their work 5 stars

- Neville Pratt

David Sweeney Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: David Sweeney
Review:

5

- Louis Chery

David Sweeney Service Provided:

Garage Door Opener Repair


Technicians: David Sweeney
Review:

I chose Precision initially because they came up in my search results, and then because they were well-reviewed. David came out at a time that fit my schedule, was very friendly and professional, and replaced my torsion springs extremely quickly and efficiently. He even upgraded me to the high-cycle springs for no charge because he didn't have the low-cycle springs I wanted in his truck. Definitely recommend and would use Precision for any future garage-door repairs I might need.

- Chris Tosey

A Response from: Tim

Thank you for choosing Precision based on reviews and for taking time to post one yourself. We appreciate your business and recommendation!

David Sweeney Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: David Sweeney
Review:

David fixed the problem and everything is working perfectly. Will use this service again if needed.

- Barbra Mckinney

David Sweeney Service Provided:

Garage Door Repair


Technicians: David Sweeney
Review:

Very happy with the quality of service and timely manner in which it was performed.

- Rita Gross

A Response from: Tim

Thank you!

David Sweeney Service Provided:

Garage Door Repair


Technicians: David Sweeney
Review:

Ryan was very professional. Called to inform me that he would be running late & asked if it would be ok to be about an hour or so late. He arrived as promised and gave me the options to chose from. He was not pushy just answered my questions. I would definitely recommend Precision Door Service.

- Susan Nutter

A Response from: Tim

Thank you for sharing your experience and for the recommendation! We appreciate both very much.

Ryan Hudson Service Provided:

Garage Door Opener Install


Technicians: Ryan Hudson
Review:

Awesome service

- Michelle Hans

A Response from: Tim

Thank you!

Ryan Hudson Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technicians: Ryan Hudson
Review:

Michael was very professional, explained every detail and showed the problems. Very thoughtful and helped me save money. (he gave me the "rebuilt package" which included replacing all moving parts) for one price. They even came out to Dacula... I'll post again if I have any problems but so far everything is working fine. Please note, my garage door is over 23 years old.

- Michael Sebree

A Response from: Tim

Thank you! Your business is appreciated.

Michael Otteson Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Michael Otteson
Review:

I search for 2 hours to see if I could find the problem. I tightened all bolts, lubricated all moving part, checked bold to wall, you name it. What I did not see was a small nail sticking out that when the door come down it hit making a loud cracking noise. Ryan came - find the nail - all is good. I would recommend Precision for sure.

- Lon Bedillion

Ryan Hudson Service Provided:

Garage Door Repair


Technicians: Ryan Hudson
Review:

I was very satisfied with the work on my garage doors. I would give them a Five Star Rating. I would highly recommend them and would use them for any garage door work in the future.

- David Bish

A Response from: Tim

Thank you so much, David!

David Sweeney Service Provided:

Garage Door Repair


Technicians: David Sweeney
Review:

Great service. Everyone was friendly, upfront, clear and helpful.

- Sarah Schwab

A Response from: Tim

Thank you Sarah- for choosing Precision and for the review!

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Big thank you to Mike. He showed up on time, explained what was wrong with my garage in detail and repaired my garage within the hour.

- Jason Whitfield

Michael Otteson Service Provided:

Garage Door Opener Repair


Product:

Springs


Technicians: Michael Otteson
Review:

Our tech was David. He called me regarding our appointment and kept in contact with me from his prior appointment to make sure I was in the loop on his arrival time. David was knowledgeable, courteous and friendly. My son and I were very satisfied with his work. Our garage door is working again. Thank you Precision and David! I would recommend your company if asked by a friend or neighbor.

- Donna Grala

A Response from: Tim

Thank you for taking time to share your experience and for you recommendation! We appreciate your business!

David Sweeney Service Provided:

Broken Garage Door Spring Repair


Technicians: David Sweeney
Review:

Michael provided great and speedy service. I highly recommend Precision Door Atlanta fir garage door service and repairs.

- Roque Mattioli

Michael Otteson Service Provided:

Garage Door Repair


Product:

Rollers


Technicians: Michael Otteson
Review:

Fast, courteous, respectful and friendly!! Plus the product was what I wanted. Thanks for being ON TIME!!!

- Veronica Maffett

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


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