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Read what people are saying
about Precision Garage Door in:

Decatur, GA

Precision Garage Door of Atlanta
has received 154 reviews, averaging 4.97 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

“It was magnificent the guy come over and less than two hour I got my garage door working fine” The technician was very professional. On a scale of 1-5.I rate the service as a 5.
John Wilkerson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was excellent with a friendly and proficient technician. Thank you for an optimal experience.
Sarah Killian
A Response from: Tim

You're welcome and thank you for the 5 star review!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service professional
Ronnie Johnson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After damage to one of our doors, we were forced to buy two new doors...I always get 2-3 estimates for purchases/work...I was impressed with everyone I encountered at Precision (Tina Bullock, Orion Smith & Fred Griffin) and so chose Precision...Of course, I would have preferred not to have to make the purchase, but now that the doors are installed, I am elated!!.Fred did a jam-up job and I, probably slowing him down, enjoyed chatting with him and watching his work.
John Crawford
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision sent a technician about two hours after my garage door stopped working. I was very pleased with the competence and professionalism of the person who replaced my system.
Shirley Lee
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciated the ability to schedule an appointment so quickly. The work performed was thorough and the technician, Ryan, was very knowledgeable and outlined my options very clearly.
Lacie Damhorst
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Adam rates a 5+. Very satisfied with his service and professionalism. Very quick repair and replacement and tuneup. I would definitely recommend him to others and myself for future maintenance.
Dorothy Simmons
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am always pleased with the work that is done by precision doors. Thank you sooo much!
Eula Thompson
A Response from: Tim

Thank you for your business!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional with clearly stated options to fix our problem. Came very next day after my call and fully fixed my issue. Very respectful and knowledgeable. Would highly recommend!
James and Kelly Molinari
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very impressed with the customer service of Precision. They answer the phone promptly and politely and are very efficient. They react in a timely manner and the technicians are great. My recent experience was Ryan and he was amazing. So polite, efficient, and thorough. I would highly recommend Precision for your garage door needs.
Jerry Wells
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

There were some minor mishaps when my doors were initially installed. When the correct panels came in the young man Fred, completed the service. Fred did an awesome job! Fred was very professional,knowledgeable and polite. The salesman and the office staff was very professional. Love my doors. Thanks Percision!
Linda Johnson
A Response from: Tim

Thank you for your review-we appreciate your business and hope you enjoy your new doors for many years to come!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am so very, very, please with the service Tim did on my garage door opener. It had NOT been installed correctly by another company. It took him some time to correct the problem. His work was done methodically and he explained every step he took and why he was making the correction. The opener looks neater and works fine! Thanks Tim for a job WELL DONE!
Zehline Davis
A Response from: Tim

Thank you for sharing your "Precision" experience!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I choose Precision due to reliability. My garage door was repaired by Jeremiah. Jeremiah was very knowledgeable, punctual and professional. I am so elated but the A+ service and Precision is always my choice for garage doors moving forward.
Lolita Mccan
A Response from: Tim

Thank you for the 5 Stars! We hope you don't need our services for quite awhile, but appreciate knowing you will call on us again when you do need service.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I rated my service a 5 star and selected Precision Overhead Garage Door Service because of the posted rating by other customers. The technician was very professional and his work is outstanding. Every move he made was explained.
Eloise P Miller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon was awesome! So glad I chose Precision Door.
Lolita Mccan
A Response from: Tim

Thank you! We appreciated your business!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because of the BBB rating and Trust Dale. Technician was very friendly and knowledgeable. He did an excellent job.
Cheryl Robinson
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision in the past but was not pleased with this service on my repair on 10/17/18. First of all the repairman overcharged me for the parts, replaced 4 hinges billed me for 5. Misrepresented your "Fall Free Service for any Repair". My complaint for this issue was escalated to a Manager,Alison, who did not see a bill deal n all that had transpired just for an over billing $25 and that her repairman Tom, had made an honest mistake. Bad customer service and a very bad experience. Will not use again!!!!
Martha Greene
A Response from: Tim

We thoroughly reviewed the situation and spoke with the technician, who has just recently started working with our company, however, has years of experience in the industry. We accept responsibility in that he was not brought up to speed on the brand new "Fall" promotion of waiving the service call fee with any repair. The technician did replace five hinges, and intended to only charge you for four. He had to enter 5 hinges into the system in order to account for his stock on his truck, but honestly forgot to change the pricing total to reflect 4 hinges instead of 5. This was not an intentional act, but simply human error. Our company strives for 100% customer satisfaction which is reflected in over 5000 Positive "5 Star" reviews. We have refunded your entire service call charge, and hope you find this a satisfactory outcome.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a pleasurable experience having Billie Joe Peterson from Precision Garage Door Atlanta come to my home and make repairs to my old garage door. He was professional and very knowledgably. Billie Joe explained the repairs needed to be done and cost associated with the repairs before he began. I would strongly recommend Precision Garage Door Atlanta to my neighbors or anyone who need a reliable Company.
Nancy James
A Response from: Tim

Thank you - we appreciate your business and the recommendation!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were certainly pleased with the professional service provided by our technician, Roy. He arrived promptly, listened to our problems and was very courteous and knowledgeable in his replies to our questions and concerns. He worked efficiently in installing a new garage door opener and made sure we knew how everything worked before leaving. I had thought of calling another company originally, but I am so glad I chose Precision instead. I would not hesitate to recommend them to anyone. And I would say again that Roy did a wonderful job for us. Many thanks for making this a pleasant experience for us!
Sandra Dickerson
A Response from: Tim

Thank you for choosing Precision and thank you for the recommendation!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I purchased a new motor. The service was very good. The technician was very knowledgeable and professional. Did not see motor in purchase a new product.
Shirley Walker
A Response from: Tim

Thank you for choosing Precision - we appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I recently had a new garage door installed and the technician, Tyler, was very professional and knowledgeable. He left the garage in tip-top shape after the installation. He explained to me everything I needed to know in regards to my new door. I love how much quieter this door is compared to my previous garage door. I would recommend Precision to anyone in need of a garage door.
Trisha Pate-lee
A Response from: Tim

Thank you for sharing and for the recommendation! Enjoy you new garage door!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good SERVICE
Ezria Hughing
A Response from: Tim

Thank you for sharing!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service guy was very knowledgeable,courteous and professional.I called them to do Maintanance and adjust the closing softly. Very happy. Rating is 5
Bob Rao
A Response from: Tim

Very good! Thank you for choosing Precision and for posting your review!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service provider was on time and very polite.
Zerah Gorham
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Your technician was knowledgeable, fast and efficient. Will use again. Thank you!!
Carolyn and carl Bramwell
A Response from: Tim

Thank you for your business and for taking time to share your review!

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was outstanding. Ryan called and checked with me prior to arriving. Once here he explained everything step by step. He also gave me recommendations on what to do going forward. I would defiantly recommend this company to anyone who ask going forward.
Kyante Gadson
A Response from: Tim

Thank you for choosing Precision and for the recommendation!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I love my new door. I am completely satisfied. The salesperson Kay was the best. The young man who installed the door was very professional and edficient. I would have given 5 stars but the appoinmemt maker failed to explain the arrival time to me. She apologized but it caused a glitch in my day. Overall I would definitely recommend the compnay to my friends and family.
Angela Turner
A Response from: Tim

Thank you Angela for sharing your review. We apologize for the issue with the appointment time explanation. Thank you for the recommendation to friends and family!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was satisfied with the technician that serviced my garage door. He installed new springs, cable, etc. He was very professional and attentive. I would give a 5 star for what was done today.
Jerry Wells
A Response from: Tim

Thank you for choosing Precision and for sharing your experience!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were so pleased with our garage door installation with Precision Door Service. As a mom to 3 young kids, I value having trustworthy people in our home. Not only did our installer, Jeff, make sure the job was done to perfection, but he went out of his way to demonstrate exemplary customer service. Thank you, Precision! And thank you, Jeff!
Carolyn Baggett
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got three estimates from the top Garage Door companies and yours was the best. Sales person was lovely, scheduling was easy and on the day of the install, everything went right. I hope that Precision will stand behind their product and not charge me to come out to fix something. Hopefully, I won't need to test that.
EK
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
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