Review:

I chose Precision because of the BBB rating and Trust Dale. Technician was very friendly and knowledgeable. He did an excellent job.

Thank you!

Review:

I have used Precision in the past but was not pleased with this service on my repair on 10/17/18. First of all the repairman overcharged me for the parts, replaced 4 hinges billed me for 5. Misrepresented your "Fall Free Service for any Repair". My complaint for this issue was escalated to a Manager,Alison, who did not see a bill deal n all that had transpired just for an over billing $25 and that her repairman Tom, had made an honest mistake. Bad customer service and a very bad experience. Will not use again!!!!

We thoroughly reviewed the situation and spoke with the technician, who has just recently started working with our company, however, has years of experience in the industry. We accept responsibility in that he was not brought up to speed on the brand new "Fall" promotion of waiving the service call fee with any repair. The technician did replace five hinges, and intended to only charge you for four. He had to enter 5 hinges into the system in order to account for his stock on his truck, but honestly forgot to change the pricing total to reflect 4 hinges instead of 5. This was not an intentional act, but simply human error. Our company strives for 100% customer satisfaction which is reflected in over 5000 Positive "5 Star" reviews. We have refunded your entire service call charge, and hope you find this a satisfactory outcome.

Review:

It was a pleasurable experience having Billie Joe Peterson from Precision Garage Door Atlanta come to my home and make repairs to my old garage door. He was professional and very knowledgably. Billie Joe explained the repairs needed to be done and cost associated with the repairs before he began. I would strongly recommend Precision Garage Door Atlanta to my neighbors or anyone who need a reliable Company.

Thank you - we appreciate your business and the recommendation!

Review:

We were certainly pleased with the professional service provided by our technician, Roy. He arrived promptly, listened to our problems and was very courteous and knowledgeable in his replies to our questions and concerns. He worked efficiently in installing a new garage door opener and made sure we knew how everything worked before leaving. I had thought of calling another company originally, but I am so glad I chose Precision instead. I would not hesitate to recommend them to anyone. And I would say again that Roy did a wonderful job for us. Many thanks for making this a pleasant experience for us!

Thank you for choosing Precision and thank you for the recommendation!

Review:

I purchased a new motor. The service was very good. The technician was very knowledgeable and professional. Did not see motor in purchase a new product.

Thank you for choosing Precision - we appreciate your business!

Review:

I recently had a new garage door installed and the technician, Tyler, was very professional and knowledgeable. He left the garage in tip-top shape after the installation. He explained to me everything I needed to know in regards to my new door. I love how much quieter this door is compared to my previous garage door. I would recommend Precision to anyone in need of a garage door.

Thank you for sharing and for the recommendation! Enjoy you new garage door!

Review:

Good SERVICE

Thank you for sharing!

Review:

The service guy was very knowledgeable,courteous and professional.I called them to do Maintanance and adjust the closing softly. Very happy. Rating is 5

Very good! Thank you for choosing Precision and for posting your review!

Review:

Service provider was on time and very polite.

Thank you!

Review:

Excellent service. Your technician was knowledgeable, fast and efficient. Will use again. Thank you!!

Thank you for your business and for taking time to share your review!

Review:

The service was outstanding. Ryan called and checked with me prior to arriving. Once here he explained everything step by step. He also gave me recommendations on what to do going forward. I would defiantly recommend this company to anyone who ask going forward.

Thank you for choosing Precision and for the recommendation!

Review:

I love my new door. I am completely satisfied. The salesperson Kay was the best. The young man who installed the door was very professional and edficient. I would have given 5 stars but the appoinmemt maker failed to explain the arrival time to me. She apologized but it caused a glitch in my day. Overall I would definitely recommend the compnay to my friends and family.

Thank you Angela for sharing your review. We apologize for the issue with the appointment time explanation. Thank you for the recommendation to friends and family!

Review:

I was satisfied with the technician that serviced my garage door. He installed new springs, cable, etc. He was very professional and attentive. I would give a 5 star for what was done today.

Thank you for choosing Precision and for sharing your experience!

Review:

We were so pleased with our garage door installation with Precision Door Service. As a mom to 3 young kids, I value having trustworthy people in our home. Not only did our installer, Jeff, make sure the job was done to perfection, but he went out of his way to demonstrate exemplary customer service. Thank you, Precision! And thank you, Jeff!

Review:

I got three estimates from the top Garage Door companies and yours was the best. Sales person was lovely, scheduling was easy and on the day of the install, everything went right. I hope that Precision will stand behind their product and not charge me to come out to fix something. Hopefully, I won't need to test that.

Review:

Mike was my technician. He was very professional, thorough, and courteous.

Thank you for sharing your review and for choosing Precision!

Review:

Technician called to see if he could come early which was terrific. Explained everything that needed to be done. Presented several options for level of service and quotes. Josh, the technician, was professional and personable. Job was completed in less than two hours. He explained all work completed, taking me through a visual check of everything he did. Pleased with the service and would recommend to others.

Review:

Reached out to Precision Door to address the sprocket that broke off and I probably needed a new garage door opener. The technician that came out was Chase Dasilva, and he clearly explained the different options. Since their service vehicles seem to be well stocked, he could replace the garage door openers and springs on both garage doors immediately. Chase provided an accurate cost estimate, and projected installation time. He was very professional.

We are so appreciative of your detailed review and pleased that you are a happy customer. Thank you!

Review:

Dave was very prompt and was courteous, worked quickly but diligently to get to the problem.

Review:

Very professional service. I would highly recommend it.

Review:

the men was very professional gave good advice and the price was right yes i would refer people to them

Review:

I used your company before and was very satisfied as I was again satisfied today. The employee fixed my problem with the door and told me how to fix it if it happened again. He also sprayed the parts of t he runners that continued to sound like they needed some oil.. He also told me what kind of spray to get and how often to use it. I was completely satisfied with his visit.

Review:

Super professional estimator (Larry) and very thorough. I have an older garage which will require slight modification - but it didn't scare off precision!

Review:

Chase is a great installer/technician. He has great customer service skills and is a pleasure to work with. I would highly recommend him and Precision to my network of contacts. Jerry

Review:

Chase was awesome! Professional, friendly, and got it installed quickly!! And he walked me through getting the app setup. Thank you Chase!

Review:

I am very pleased with the ordering of my new garage doors. Chasen is a true gentleman, very polite and honest. Chasen made the procedure very easy and fulfilling. I am glad I finally call the phone number that has been pinned to the pantry door for years. Thank you, Chasen and Precision Garage Door Reaetta Wade Dunlap

Review:

the technician was very informative, helpful, on time and very good. He explained everything that he would be doing.

Review:

Quite impressive. Chase arrived 30mins of calling me and was able to complete the work within a two hour time frame of installing a new garage door opener. He was professional and courteous, and did a fantastic job for a reasonable price. Definitely worth a 5 star rating. Also recommended battery pack and surge protector which I will definitely purchase at a later time.

Review:

Excellent service thank you

Review:

Quite impressive. Chase arrived for an estimate within two hours of me calling and was able to complete the work on my garage door the same day. He was professional and courteous, and did a fantastic job for a reasonable price. Definitely worth a 5 star rating.