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Read what people are saying
about Precision Garage Door in:

Hampton, GA

Precision Garage Door of Atlanta
has received 87 reviews, averaging 4.86 Stars:
1 2 3 4 5
Review:

Great service, customer friendly and fair. He replaced several parts, your product question only allows 1 selection for a response.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Ed was a great tech. Very polite and professional. He explained everything throughly and slowly because I am no expert. He and the company gained a forever customer yesterday.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Ed was excellent and very professional and knowledgeable. I was very pleased and will call on him anytime!!!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Very professional outstanding thank you very much

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Professional service and great accolades

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A Response from: Tim

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Service Provided:
Install Garage Doors

Review:

Great Service!! Very professional and informative

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A Response from: Tim

Thank you, we really appreciate you taking the time to share your rating with us. We look forward to working with you again.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

$200.00 for a 5 min tune up.........too expensive.

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A Response from: Tim

Thank you for providing feedback about your experience. We want all customers to receive five star service and we are sorry that you feel you didn't. We did discuss this with the technician and he states a quote for the work was given so it could be approved before the work was started and after the work was completed, he stated the two of you discussed how much better the door was operating. We do understand you feel like the time frame was not long enough for the price you agreed upon, but the technician is experienced and is able to perform his job faster than someone that is newer to the door industry. He did a tune up on your motor and door, both of which are separate items and prices. We do appreciate your business and we are happy we could help with your door needs. If we can assist you in the future, please don't hesitate to call.

Service Provided:
Garage Door Opener Repair

Review:

It didn't take him long to do the work

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A Response from: Tim

Thank you for your business! We are happy we could help with your door needs so quickly. Please let us know if we can help in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Review:

MR ED WAS GREAT

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A Response from: Tim

Thank you so much, Ed is awesome and we will share your kind words with him. Thank you for your business and taking the time to share your feedback. Please call if we can help with anything else.

Service Provided:
Garage Door Opener Install

Review:

I think the young man was very knowledgeable and efficient

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A Response from: Tim

Thank you, we are incredibly grateful that you took the time out to leave us a 5-Star review. We appreciate your business and we are happy to help anytime you need us.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very professional and detail about the service your company provide. Great customer service!

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A Response from: Tim

We are so grateful for your review, thank you for sharing it with us. We are here to help anytime you need us, so please don't hesitate to call.

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Josh, the technician, is very professional and knows his stuff. He did a great job for me, and I would recommend him to anyone.

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A Response from: Tim

Thank you for taking the time to share this positive review! We will make sure to share this with Josh and let him know to keep up the amazing work. We appreciate your business and please call if we can help in the future.

Service Provided:
Garage Door Opener Repair

Review:

Josh is awesome, professional, friendly and knowledgeable.

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A Response from: Tim

We appreciate you taking the time to share your experience. Thank you for the 5 star review!

Service Provided:
Garage Door Repair

Review:

The technician was great but I was told by a call rep if I were to get service they would waive the service charged.( I have the recorded call) well I ended up getting the service and was still charged the service fee. Now I'm just confused. Waiting to get a callback from billing then I guess I'll handle whatever I need to from there .

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A Response from: Tim

Thank you for the feedback. We apologize for the oversight on the service charge fee of $59.00 and have placed a refund check in the mail to you. We appreciate your business.

Service Provided:
Garage Door Repair

Review:

Josh was very very knowledgeable about what I needed to have repaired and had everything on his truck to complete my repair. Explained all the features of the knee system with clarity. Thanks so much for the help today !!!! Love the hours that are available to where working people can still get the help they need....

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Excellent customer service and all the technician who came to my home were professional and friendly they answered all my questions with a smile. I would definitely recommend to others.

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Service Provided:
Install Garage Doors

Review:

Great service & job

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

Great Service, Precision was out to our home within the same day that we called them!!! Joshua, our service technician, provided great service. As an extra bonus, I can't believe how quiet our garage door is when we open and shut it. Thanks Joshua and Precision!!!!!!

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A Response from: Tim

Thank you! Enjoy the new "Quiet".....

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Awesome service. On time and very professional. Thank you Jeremiah!!

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A Response from: Tim

Thank you! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

5 stars! The service was great.

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Chasen was our technician. He was courteous, kind, efficient, and professional. He patiently explained our problems and options. He quickly repaired the problem. We are completely satisfied and give him the highest rating. Five stars.

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A Response from: Tim

Thank you so much for the "5 Stars"!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I chose you first off because you work with the military and give discounts to us. Ryan was very polite and explain everything to us and answer all our questions. We will recommend him to anyone who needs help with thier garage doors

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Service Provided:
Garage Door Repair

Review:

I called on a Saturday, due to my garage door not functioning properly, and made an appointment for Sunday. Ryan responded to my home within the allotted time frame. He assessed the issue while walking me through and explaining every step. He was professional and explained all my options. He did not leave until the job was complete,my garage door was working properly and I was satisfied with the results. I recommend Precision Garage Door Service for your garage door needs.

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A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

1. Great Product 2. BBB Accredited 3. Customer Reviews Phenomenal Customer Service! We are very, very, very pleased with our giraffe doors. ?? ?? ?? ?? ??

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A Response from: Tim

Thank you!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Precision is the perfect name for the service they provide. Definitely, will call and refer them again.

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A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I love the appearance of both doors and the quality seems to be excellent as I have looked them over and can find no obvious cosmetic defects. I believe the durability will be excellent also as indicated by the warranty. also, I cannot fail to mention the my impression of the quality of Precision personnel. Orion Smith, who made the initial visit to my home for an evaluation and bid was very through and explained all my options. John Moore, the installer was a true craftsman. It was obvious from the start he knew exactly what to do. His work from start up to clean up was top notch. I know because I watched it all. I couldn't be more pleased with the quality of the materials or workmanship and will not hesitate to recommend Precision to anyone. They arrive on time and do what they say at the agreed to price.

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A Response from: Tim

Thank you! We appreciate your business and your recommendation! Enjoy the new doors!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Willie Jones, Hampton, GA. :recently, your technician came out to repair my garage door. I was pleasantly surprised with his knowledge and work ethics. He replaced the motor as well as corrected the alignment of the door track. Job well done. Will use your company in the future.

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A Response from: Tim

Thank you Mr. Jones! Ed (and all of our technicians) are trained and Precision believes it is best for the technician and our company, but mostly for the customer's experience, that we have employees who are knowledgeable. Thank you again!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Reliable company, great customer service

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A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Review:

Precisión Garage was referred by Home Advisor Tim the technician was professional and courteous. He explained the problem with the door and how he was going to repair it and detailed the cost. He also made some valuable suggestions for the future. I give this company and the technician a rating of excellent.

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A Response from: Tim

Thank you for taking time to share your review. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Review:

Ryan was Excellent and provided us with great customer service and professionalism. We'd definitely do business with you again as long as he's the one you send. My wife and I are very pleased. Thank you. Howard & Georgina Fuller

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Service Provided:
Garage Door Opener Install

Product:
Opener

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Gwinnett County

(770) 882-2524

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Cobb County

(770) 308-4411

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Fayette County

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Cherokee County

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Forsyth County

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Clayton County

(770) 282-2211

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Gainesville Area

(678) 707-8620

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Cartersville Area

(678) 436-5599

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Stockbridge / Griffin Area

(678) 707-8620

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Douglasville Area

(770) 882-2524

(770) 882-2524
Newnan Area

(770) 282-2211

(770) 282-2211
Athens Area

(706) 608-8899

(706) 608-8899
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