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about Precision Garage Door in:
Lawrenceville, GA
Precision Garage Door of Atlantahas received 396 reviews, averaging 4.94 Stars:
Lawrenceville, GA
Thank you for considering Precision to service your garage door. We are sorry to see you didn't receive a five star experience because of pricing. We did listen to the recorded call to make sure you were advised of the estimated cost per spring as that was the problem with your door. Once the technician came to your home, a 25 point inspection was completed and he advised you of the issues with your spring and other items you could repair if you decided to. The call center representative that provided you the quote has no way of knowing what kind of springs you have on your door, or any other problems, so while they can provide an estimate, they can't guarantee that will be the price for the work needed or agreed upon. The options provided were to replace your spring for $299.00 or to do a rebuild for the other broken mechanical parts on your door which would cost more. We are unable to completely rebuild your door for $299.00 but please call if you decide to move forward with the estimates provided.
Lawrenceville, GA
Very professional knowledgeable company. Repaired my spring and check entire system. I will use this company again.
- David Holloway
Lawrenceville, GA
Technician was very knowledgeable and fixed our garage door in short order at a fair price.
- Lee Klokow
Product:
Lawrenceville, GA
Xavier was great. Very knowledgab
- Pamala Reynolds
Lawrenceville, GA
Shawn M. was nice gentleman with smile on his fece. He explained the service and price option for my garage door. I picked the one for my budget. Work was done in 45 minutes. It was a good experience. Yes I will use Precision Overhead Garage Door again and recomand to my friends and family.
- Hafiz Uddin
Product:
Lawrenceville, GA
We are repeat customers of Precision! We are pleased with response time and service. Dustin is do professional. He explains options clearly and cost. We are very happy with the new motor! It is so much better than our old one that had but the dust! Ann Adams
- Ann & kermit Adams
Lawrenceville, GA
Excellent work, good product.very polite, sociable young man who did the work. Work was done on time. Very pleased with end result.
- Bill Martin
Lawrenceville, GA
Very knowledgeable and courteous!
- Willow Lockett
Lawrenceville, GA
Excellent Customer Service throughout every step of purchasing the garage door- including obtaining a quote, selecting the door and installation. Every person we worked with from Precision was courteous, helpful, and responsive. Would definitely recommend and use this company again.
- Dawn C
Lawrenceville, GA
Very courteous, work was performed in a timely manner. Did a great job. Would use precision again if needed. Thanks guys for a job well done.
- Michael Rogers
Lawrenceville, GA
I’ve had the springs replaced a few years ago by Precision Door and was completely satisfied with the service, I didn’t hesitate to call you guys this time when my garage door began to malfunction and stopped working all together. Dustin Bourchier came out and performed maintenance on my door and now it works like a charm. Very smooth and quiet. As a matter of fact Dustin installed my garage door springs a few years ago. Dustin is professional and friendly did an excellent job both times.
- Ronald Adams
Lawrenceville, GA
Excellent job by tech Craig K. Knowledgeable and courteous and he is a great asset to your company
- Victor Eboigbe
Lawrenceville, GA
On time and professional
- Kenneth Osborne
Lawrenceville, GA
Excellent work. Quick and effortless. Would recommend to anyone. If I have anymore problems he would be the first one I call.
- Kerry Wingo
Thank you for the kind words about Jeremy and Precision Garage door. We strive to give every customer a 5 star experience. Please let us know if there is anything we can do for you in the future!
Lawrenceville, GA
Everything went great ????. Jason was so helpful too. I really like the fact you have the samples to see . I was amazed one person could install it . He did a great job too. I would definitely recommend you guys to anyone.
- Gail Barry
Lawrenceville, GA
Excellent service!! Fast, accurate, and professional. Have no worries.
- E. A. B.
Thank you for the kind words about the service you received from Dustin. We strive to give customers a 5 star experience and are glad we met that expectation with you. Please let us know if there is anything we fan help you with in the future.
Lawrenceville, GA
Dustin got us up and running in no time at all
- Rob Landers
Lawrenceville, GA
Repair was done well, very pleased with the service especially since my garage door was repaired the same day I called. I would recommend Precision Garage Door Repair
- Vicky H
Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with their service. We appreciate your business and the recommendation.
Lawrenceville, GA
Very timely service. Technician was knowledgeable, polite and professional
- Catherine & larry Steele
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Lawrenceville, GA
Very disappointed with the service, the charge for someone to come out is way too high and they charge way to much for repair that does not need to be done. I would not recommend the service.
- Amy Bui
Thank you for sharing your feedback with us. We appreciate you returning our call to discuss what happened. As stated on the phone call, we truly apologize for you being unhappy with the service from our technician and we will be discussing this with him in detail. We will use this experience as a learning tool with our technicians and review what the customer states they need at that very moment versus what they would like to do overall but can't do on that exact service call. Our top goal is customer satisfaction and making sure our customers receive five star service with every call, and we do apologize that we missed that mark with you. Again, thank you for taking our call to discuss everything that happened and we are here to help anytime you need us.
Lawrenceville, GA
Very knowledgeable, work done promptly.
- Michael Maston
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Please call if we can assist you in the future.
Product:
Lawrenceville, GA
The problem was identified and resolved quickly. Joe did a good job. Very satisfied with the service. Thank you.
- Cynthia Whittaker
Thank you for trusting us with your business. We are so happy to see that Joe took care of your garage door needs and that you were satisfied with his work. Please call us anytime we can help.
Lawrenceville, GA
I was able to get a same day appointment and repair. It was so smooth. I wish all repairs went this effortless. Very pleased with my services.
- Janelle Meadows
We are so happy to hear this, thank you for sharing. We certainly try to make the whole experience as easy and convenient as possible for the customer. Thank you for your business and we are here to help anytime you need us.
Lawrenceville, GA
Dawson was amazing. Very knowledge and professional. He installed my new garage opener in under an hour and also programmed my car. I am now a lifelong customer.
- Melissa Counts
Awesome feedback, thank you for sharing. We are so pleased to see that Dustin provided you with five star service and that you are happy with his work. We hope you enjoy your new opener and we look forward to working with you for many years.
Service Provided:
Product:
Technicians: Dustin Bourchier
Lawrenceville, GA
Allison melacon WAS THE best
- Margaret Vermeesch
Thank you so much for your business and taking the time to leave a review. We agree with you, Allison is the best and we will share your kind words with her! Please let us know if we can help in the future.
Lawrenceville, GA
Professional
- Minh Le
Thank you, we appreciate your business and the five star review. Please let us know if we can help in the future.
Product:
Lawrenceville, GA
Best customer service. Great product. Every tec is knowledgeable. I had shopped lot of place they have best prices. Would recommend all
- Nasser Syed
Thanks for the 5-star review and your business. We are thrilled you’re happy with your recent experience and we appreciate the recommendation. If we can help in the future, please don't hesitate to call.
Lawrenceville, GA
My neighbor got doors from you and they look great, they were also very cost friendly
- Beverly Hertenberger
Fantastic to hear, thank you for your business and taking the time to leave a review. We hope you enjoy your new doors for many years!
Lawrenceville, GA
Fast, friendly and efficient with the service call this morning. Thank you!
- Mike Smith
You're welcome, we are happy to help anytime you need us. Thank you for your business and the five star review!
Lawrenceville, GA
I will never use your company again and I am reporting you to the better business bureau....
- Diana Craig
Diana, We are sorry you had a bad experience with Dustin. I understand from talking with my staff that your bad experience had more to do with the finance company than with Precision. Please understand that Precision facilitates the Finance company for our customers to utilize but has no authorization to call on your behalf. The finance company has changed their procedures on how they approve transactions and we were not aware of the situation that you were having until after you called our main office. Please accept our apologies on their behalf and we hope to be able to earn your business in the future.
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (678) 771-5973
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (770) 460-5111
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Cold on the phone and price in person are not the same they are more expensive.
- Mohammed Arif Hossain