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Read what people are saying
about Precision Garage Door in:

Lithonia, GA

Precision Garage Door of Atlanta
has received 151 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

My service was performed by Andrew Turner, and I found him to be extraordinary and his work impeccable. If you ever have a man more dedicated to your company and customer service, this would be your person. I'm very grateful for this company! He made both my garage doors like new again with complete installations.

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Service Provided:
Garage Door Repair

Review:

The technician was extremely knowledgeable, explained everything as he demonstrated, and the cost was very reasonable. Felt like we were in the hands of someone with integrity, principled, and not out to "nickel and dime" us. Extremely please with the work done!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

My service estimator, Carlos Adorno, was the best. He was punctual, polite, friendly and thoroughly explained the quote he provided. Ask for him by name.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Quick response with professional service. Price was competitive!

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Service Provided:
Install Garage Doors

Review:

Awesome service the technician Ryan was very professioh and expert cheeks thank youAwesome service the technician Ryan was very professioh and expert cheeks thank you

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A Response from: Shirin Kanji

It’s lovely to hear your kind words of appreciation for our hard-working technicians! Thank you for choosing us!

Service Provided:
Garage Door Opener Repair

Review:

It was the first one that came on my search.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I found it on search

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Service Provided:
Garage Door Repair

Review:

Great service, responded in a timely manner, the technician was knowledgeable and courteous.

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A Response from: Shirin Kanji

We strive to create great experiences for our customers, and your feedback makes it worth it!

Service Provided:
Garage Door Opener Repair

Review:

My door was badly damaged over the weekend and had to be secured first and then replaced. I called and purchased a new replacement door due to the extensive damage then scheduled both securing the damaged door and installing the replacement door. Ryan arrived in two hours that same day to secure the door so I could safely get through the weekend. The new upgraded door is in stock and will be installed less than a week from when I initiated contact with Precision Door. I am truly impressed with their performance on all levels.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

My experience was great, thanks to Thomas the onsite Tech. He met all expectation and was extremely knowledgeable, kind, professional and courageous. He took time to explain as he went along, and quick in his response to make sure of customer satisfaction.

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Service Provided:
Garage Door Repair

Review:

The service was good. The 2 installers were VERY GOOD! They explained everything to me and was very professional. The door looks good. Outstanding Job!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great service!

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Service Provided:
Garage Door Repair

Review:

Damien E showed great customer service and he was able to find the problem with my garage door and solve the problem precisely. I would recommend his services because he was very nice, knowledgeable and helpful whenever I asked questions. Thank you again !

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Service Provided:
Garage Door Repair

Review:

Great service/ so happy not to have waited all day.

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A Response from: Shirin Kanji

Thank you! We are always here when you need us!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The best professional advice and follow thru!

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Service Provided:
Install Garage Doors

Review:

I have used you before and I like your service You did a great job Thanks ????????

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Damien Emerson was on time, very professional and knowledgeable of issue.

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Service Provided:
Garage Door Repair

Review:

Damien Emerson exceeded my expectations, delivering exceptional service. He solved my problem with my old garage door, finding and fixing the root cause. I highly recommend his service.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Very nice re

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Gary was knowledgeable and efficient. Thanks for your assistance.

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Service Provided:
Garage Door Repair

Review:

Tech (Juan) did a good job. Very pleasant & professional. Only reason I didn’t give five stars is price of job seemed too high.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Carlos Adorno was super and explained everything to my satisfaction. He was professional and knowledgable. Thank you for sending him.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I received quick response, excellent service. The explanation of the quote and servicr repair was extremely thorough.

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Service Provided:
Garage Door Repair

Review:

Gary was very knowledgeable and took the time to answer any questions I had and explained all details relating to the repairs. Thanks!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Positive experience the first time with customer service. Today Anthony Watts was sent out. He corrected what should've been done on first visit. He's the Best. Thank you Precision and Anthony Watts Katherine Evans

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Excellent and professional service all around from communication to installation.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was very impressed with the contractor. He was very knowledgeable and professional. I would definitely recommend Precision to friends and family.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Do Not RECOMMEND! Was given a quote for 249.00 to replace x2 springs when scheduling the appointment. Tech came out and attempted to up-sell me to replace all garage door parts for 850.00. When I declined the additional services, the tech began to explain that the door will not function properly even though the spring was the only malfunction. After the Tech stated he was finished, the door was off centered, scrubbing the side railings and he wanted to claim it was the pullys on the garage that were causing it to be off centered. The techs customer service completely went sour when I declined the add on. I WOULD NOT RECOMMEND THIS COMPANY TO ANY ONE. And if you must, stay away from Juan.... He will do a shit job if you do not purchase add-ons.

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A Response from: Tim Yeager

Thank you for taking the time to share your feedback and we are sorry to see that you did not receive five star service. We have spoken to the technician about the call, reviewed the notes, the safety inspection and then our service manager spoke with you to discuss your experience. You had components of your garage that were failing and you declined the work for the discounted price that was quoted by the technician. We completely understand that maintaining your garage door can be expensive at times, but replacing problem components when it is suggested can help save you more money down the road. We would love to repair everyone's garage door at little to no cost, but that is not feasible in having a successful company. Customer satisfaction is our main goal and the service manager did speak with you about sending another technician out to re-evaluate your door needs and he was able to work something out with you, but you were not home at the time you selected for the appointment. If you still need us to return to your home, please don't hesitate to call and speak with the service manager again.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Andre Garcia was excellent and he explains everything me and I can say if that I excellently service. Thank you so much.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Anthony Watts was very professional. He was very accommodating and honest technician. He is very knowledgeable and was great at explaining what the issue I was having with my door. Thank you very much Anthony!

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Service Provided:
Garage Door Opener Repair

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