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Read what people are saying
about Precision Garage Door in:

Peachtree City, GA

Precision Garage Door of Atlanta
has received 122 reviews, averaging 4.87 Stars:
Free Service Call With Any Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your people are the best! They’re always timely, personable, efficient and knowledgeable. I recommend you to my friends.
Peter Moody
A Response from: Tim

Thank you so much for the kind words and for your business. We love seeing how satisfied you are with the service you received. Please don't hesitate to call if we can help in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, curtious, friendly and very knowledgable. Did I mention fast and on time. He did everything I asked for and I knew going in the price and what to expect. On Memorial day as well. Thanks
Michael Hubbard
A Response from: Tim

Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We are so glad we could help with your door and make the process as quick and easy as possible for you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called to have my keypad replaced. Ed called this morning letting me the time he would be arriving. He informed me that a new keypad wouldn’t work with my old Genie motor. He inspected the door finding that the cables were very worn/frayed which could cause the door to fall down. Ed gave me repair options to choose. I was extremely pleased with his friendly professional attitude. When he completed his work, he made sure I understood the features in the new Genie. He is a keeper for Precision!!
Margie Veasey
A Response from: Tim

Thank you for the kind words about Ed, he is definitely a valued member of our team and customers love him! We are so happy to see that he provided you with five star service. Please call us in the future if we can help with your garage door needs. We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was on time and did the work well. However, total charge was not as quoted over the phone and on a chart. Labor charge was never mentioned or included in the quote.
John Radlein
A Response from: Tim

We are very sorry this error happened and we appreciate you bringing it to our attention. After listening to the recorded calls you made to the call center, the representative did in fact quote you a price without labor. Our technician was unaware of the quoted price given by the call center. As we discussed on the phone, we are happy to correct this error and refund the charge. We appreciate your business and hope to work with you again in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I purchased this door from Precision several months ago and I’m extremely pleased with it. My door opener didn’t reverse as its programmed to do and the door struck a ladder that I’d left in the opening. Derailed the door! Jeremiah repaired it quickly and it’s operating as it should again. Your technician was very presentable, courteous and knowledgable; you’re fortunate to have such an employee. The same can be said of the original installer. I’m extremely happy with your customer service and will be certain to pass your name along to my friends and neighbors.
Peter Moody
A Response from: Tim

Thank you for sharing your experience with us. Jeremiah is a valued employee and customers love him! We are so happy we could help get your door operating again and we are here to help anytime you need us. We appreciate your business and the recommendation.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good repair work. Very thorough.
Charles Tingle
A Response from: Tim

Thank you for the five star review and your business. We are here to help if you need us in the future!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Edward did an incredible job explaining and installing our new garage door. Very thorough and detailed. Great to see someone have such passion for what they do!
Jay Herzog
A Response from: Tim

Thank you so much for taking the time to leave a review. Ed is a valued employee and our customers love him! We appreciate your business and look forward to working with you in the future if needed.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent tech Very responsive Great price and quality
Steven Edwards
A Response from: Tim

Thank you for the 5 star review! We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am so glad I decided to go with you guys at Precision when I recently had to have my garage door replaced. My Mother & I couldn’t be happier with your service, from beginning to end. Orion Smith: thank you for making it simple & understanding for us in our time of need. You were great & I can’t say enough good things about you. Same goes to Ryan Adams on the install. You’re the Man. Thanks again guys & Merry Christmas from the O’Hares in Peachtree City
Mike O’Hare
A Response from: Tim

We appreciate you taking the time to share your experience with us and the community. Merry Christmas and Happy New Year, we hope that you enjoy that garage door for many years to come!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. I really appreciate it!
Ashley Han
A Response from: Tim

You're welcome and thank you for your business.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. Everything explained in detail, work performed professionally and I was kept informed every step of they way. Polite, exceptional service!
Walter Griswold
A Response from: Tim

Awesome feedback, thank you for sharing. We appreciate your business and the five star review!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The only solution they proposed was replacing the whole unit which is not necessary. I am quite disappointed on your company, I feel that I lost money and nothing was fixed.
Carlos Marulanda
A Response from: Tim

Thank you for the response. Its disheartening to hear we missed the mark of customer satisfaction with you. The service manager will be in touch to get details on our visit and discuss options on making it right.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door quit working and when I called Precision they had a technician out that very afternoon. Chasen arrived and gave me all my options. He was very knowledgeable and friendly. He needed to install a new lift master motor and then thoroughly explained how the new remotes would work. I didn't feel rushed at all. He was such a nice man and so professional. I have used Precision before for our other door and when I needed them again, I simply looked at the sticker on our door for their phone number. I knew I had a good experience in the past and again they didn't disappoint! Great company!
Mary Pietrzak
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose Precision to replace two older LiftMaster openers with new Liftmaster 8550w openers based on a recommendation from friends. We could not be happier with the units, but more importantly, the quality of work, attention to detail and care shown by our technician Ed. The installation was meticulous; he updated our vehicles access, helped set-up the MyQ application, and clearly reviewed the work he had done, and how to maintain our system. Very professional.
Skip Barnette
A Response from: Tim

Thank you! We certainly appreciate your friends recommending Precision to you. We also appreciate your business and want to thank you for sharing your review! Enjoy the new openers!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very thorough, discovering several additional issues that could be high risk for future failure.
Michael & anne Quiello
A Response from: Tim

Thank you for choosing Precision and for sharing your review.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

job was completed in a timely manner but I was disappointed with the price and i was only after your tech left that I was able to actually see the email with the service report and warranty . i could not get an estimate prior to the tech taking the entire door apart and kind of hard to tell him to stop until I get another estimate Original report was for a broken cable and I ended up getting 10 rollers and 2 pulleys replaced in addition to the cables.
Bob Atkinson
A Response from: Tim

We are sorry to hear you were not completely happy with the service and repair you received. The technician cannot always see / know everything that may be needed for a proper repair until they have disassembled what they need to. We always provide three options for the customer prior to beginning the repair work and go over the three options with the customer. We do hope you are comfortable with the warranty.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan is a great service minded person. He explained all the options and did a thorough job. He was also very polite and friendly.
Joanie Willard
A Response from: Tim

Thank you! We have so many professional and talented technicians and installers, and we enjoy hearing how much they are appreciated by our customers. Thanks for choosing Precision!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chasen, is the technician that provided my estimate and completed the replacement of my garage door. He arrived in time, completed the work in time and also provide the best customer service I have received in a long time. I wish we had more people like Chasen in other industries, he is an example of providing excellent customer service. Thank you Chasen
Adolfo Gutierrez
A Response from: Tim

Thank you for choosing Precision and for your review! Chasen takes pride in his work and all of us at Precision enjoy hearing from customers, such as yourself, that his efforts are appreciated.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had all three garage door systems replaced in July of 2017. November 2018, there was a loud squeaking sound that would not go away even with garage door lubricant. I called Precision Door, Ed2 Davis came out solved the problem at no charge; even though my one year warranty on parts and labor had expired in July of this year. Excellent customer service!
Satisfied Customer
A Response from: Tim

Thank you! We appreciate your business!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The great reviews lead me to your company. Ryan, our assigned technician, was extremely helpful and professional explaining our options as well as installing the equipment needed to complete a job well done! Five stars for sure. I would highly recommend Precision Door. Thank you, Ryan!
Larry Mascia
A Response from: Tim

Thank you for your great review!...We're glad to be able to help you out!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chasen, my tech, was great. A fair and honest appraisal to what was critical, ok, and what could wait, if I wished, for my repair. Forthright and efficient, I really appreciate he was able to complete the repair the same day. Well done Precision, that you equip your people with what they need to accomplish that. Will recommend to anyone I know who needs garage door service.
Jeff Allen
A Response from: Tim

Thank you for such an awesome review. We strive to do same day service and see that it pays off! Have a wonderful Holiday Season!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend this company. I called to have a broken garage door spring replaced. They came out the same day! Technician was professional and friendly. I’ve used them twice now and will be using them again for any further garage door repairs.
James Seymour
A Response from: Tim

Thank you, James!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech rep Chase was very professional and knowledgeable about the repairs needed. Chase offered needed repairs with options, and I made the decision based on his recommendations. Chase was very knowledgeable, professional and did a great job, I’m very thankful I called Precision. My garage door is very quiet. Thanks Chase for a job well done.
Robert Vescio
A Response from: Tim

Thank you for choosing Precision and for taking time to post your review. We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent response to my call and excellent service.
Audrey Fowler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. They are great at explaining the problem and providing several options that can be taken to fix it and explain each in a way that I understand.
Patrick Kennedy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed Davis replaced our malfunctioning garage door opener with one we selected after he reviewed all options available. His work was very professional and his cleanup was superb. He is an outstanding representative and ambassador for your company!!!
Greg Reddick
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service. Very knowledgeable of problem and how to repair it.
Bob Burks
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed ALWAYS does a great job. He is very professional, explains things in a manner that is understandable.
Greg Bickhart
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hello Tim, I wrote a 5-Star review for Precision yesterday, but you may not have received it. Everything was super, including Jeremiah and Ed, your tech-nicians, who did a fabulous job in every respect and were both friendly and extremely professional. You can be very proud of them, in every respect. We will reccomend you to everyone who needs your type of service. Thank you very much. GREAT JOB ! (Mrs. Patty T. Mack
Patty Mack
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision a couple of times. Very perfessional and well trained. Would highly recommend this company.
Cinda Watson
Service Provided:
Garage Door Opener Install
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