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Read what people are saying
about Precision Garage Door in:

Powder Springs, GA

Precision Garage Door of Atlanta
has received 84 reviews, averaging 4.96 Stars:
Free Service Call With Any Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

With the awards & Trust Dale certification, I felt that Precision would do the job correct. From the moment I called, I felt comfortable talking with the dispatcher. She said the tech would call me before arrival. She set his arrival between 10am-2pm. Roy called me at 9:43 am,to give let me know that he was on the way. I asked him to call me back when he was closer, so that I may put my dog away. He said no problem and called when he was closer. When he arrived, we chatted for a little bit about life as he assessed the issue. He told me exactly what the problem was and he is very knowledgeable! He gave me his recommendations to repair the door and gave me the information needed to make an informed decision. Roy is the epitome of customer service! I felt like I was talking to a friend as he performed the job on my door. Upon completion, he cleaned up the area and even installed a new string on my disconnect because the other one was filthy from the grease of the spring. I see why they have the awards and the certification!
Chris Conner
A Response from: Tim

Thank you so much for the fantastic feedback, we love when customers share their experience with us. Roy is a valued member of our team and customers love him! Customer satisfaction is our top goal and we love seeing that he provided you with five star service. We appreciate your business very much and if we can help in the future, please let us know.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service & very professional technician, Victor. He was very thorough on inspection of both garage doors. Specific requirement was to replace garage door remote which he did on the spot. He also provided estimates on options to be considered on future needs of equipment due to age. Only concern was the price of the new remote, which I consider excessive-$79 for remote + $99 for programming it which took a max of 30 seconds. I will still seriously consider Precision for future business.
Bernie Booth
A Response from: Tim

Thank you for taking the time to leave a review. Victor is great and we are so pleased he was able to replace your remote as requested. We appreciate your business very much!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was highly knowledgeable of the system and operation of it and made me well aware of all details.....Thx
Al Smith
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service. We called and, they came out the next morning at 10am. Our technician called to let us know he was on the way and gave us an ETA of 30 minutes. He arrived on time and inspected our door issues. He gave us an estimate for 2 repair options. We choose the option that we felt was the best solution. He got to work on the repair immediately. Job took about 30 minutes and we were very happy with the quality of the service and product. We would definitely recommend this company.
Cheryl Bell
A Response from: Tim

We are pleased to hear of your experience with our company! Thank you for the 5 star review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job, fast & professional installation! Highly recommended!
Larry Bailey
A Response from: Tim

Thank you for the 5 star review! We strive to be the name you can trust!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon was awesome and will give him 5 star service. Thank you for coming so promptly.
Joyce Taylor
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was excellent! Answered all my question. Was professional in his conduct. Made sure I understood the system. For my next door will be Precision.
George and terrie Clark
A Response from: Tim

Thank you for the 5 star review! We appreciate your feedback.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our Technician (Roy) was friendly, professional and very helpful - called ahead and arrived on time. He gave us multiple options and explained each option, materials to be installed, prices and corresponding warranties in detail. We were impressed by this young man, his knowledge and his workmanship. He represents your company extremely well. We will definitely recommend Precision to our neighbors.
Leah
A Response from: Tim

Roy is such an asset to our team, and to our customers! Thank you for the 5 star review and the positive feedback!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician called to let me know he was on the way. Joe arrived as promised and explained the difference in models. I choose the one that best suited our needs. Joe immediately went to work installing the new opener and keypad. Did a basic maintenance package that was offered for an additional cost. Joe explained all features and made sure I knew how everything worked. He also explained their warranty in case of any issues. From start to finish Joe completed the installation and removed the old unit in a reasonable amount of time. Very professional and excellent customer service by the technician. Cost was a bit higher than I expected but, unit is obviously a higher quality product than the standard lower cost and quality unit we previously had. We’re very satisfied with both the opener and service.
Cheryl Bell
A Response from: Tim

Thank you so much for the feedback about your experience with Joe and our company. We are pleased he was able to take care of your garage door needs. Our main goal is customer satisfaction and we are so happy you received five star service. We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came out same day and got door fixed!!
June Sprenkle
A Response from: Tim

Thrilled to be at your service! We appreciate the feedback and always here when you need us!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was in desperate to have my garage door repaired, thankfully I called the folks and Precision . They set up an appointment for 4:00 that afternoon . Brandon called me and told me he could be at my house in 15 minutes . When he got there he told me he could have it fixed in 45 minutes or sooner and boy did he . He was a very pleasant man and knew his business ! In 30 minutes he had my door working perfectly . I can't say enough about the great service Precision and Brandon did for me that day !! Thanks again
Ralph Portwood
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great experience. We received a reminder call the day before the Installer was scheduled to stop by. Then the Installer (Scott) called that morning to introduce himself and confirm what time he would be arriving. Scott arrived on time, completed the job in approx. 4 hours. I was amazed that he could remove the old doors, door opener & hardware. Then install the new doors, all the new hardware and the opener in that amount of time. The installation looks great and the doors operate perfectly. He removed all the trash from the install and was a pleasure to work with. The doors look great! We are extremely satisfied so far.
Keith Jones
A Response from: Tim

Wow! At Precision we certainly pride ourselves on customer service, seems Scott hammered that home for us. Thrilled that you are pleased with your new door and hope that you enjoy it for many years to come. Thank you for the 5 star review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael did a super job assessing the issue and providing me the options to fix the problem. He also made very good suggestions on maintenance of the doors. Thanks for the quick turn around and outstanding service. Tim Smith
Timothy Smith
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The worker's were very professional and completed the job in a very timely manner.
Solomon Stanley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The price was good, they were on time, and replaced our old door in just 1-1/2 hours. It looks good, is quieter than the old door and seals perfectly. Our old door was made of wood panels and over time the springs lifted the ends up and the opener pushed the center section down, resulting in gaps at the ends and lots of mice in the garage.
Terry Dustin
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door is beautiful to look at but makes too much noise. Technician who installed was very professional as was the technician who came to investigate what we believe is excessive noise when door opens and closes. Unfortunately advised that is the noise all doors make, not sure about that since we have owned several homes where garage doors did not make this much noise. But we could buy an insulation pkg which might help another expense over the cost of the $2000+ door.
DAL
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We appreciate the fast and great service from Michael. He was pleasant and so helpful when asked questions. He showed us our options and did not put any pressure on us. We've kept your business card and sticker. We will call again when necessary.
Paul Smith
A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and prompt service. Dustin was very professional and delivered awesome service. Will use Precision again and will definitely refer.
Cheryl M.
A Response from: Tim

Thank you for calling Precision and for the referral - we appreciate both!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very pleased with the job Joshua did for us on our garage door opener repair. He explained what needed to be done and kept us informed of what he was doing at all times and did a fantastic job. He did not try to sell us on a new opener as several others did. We will recommend Precision and will use them again if need be. And by the way....the opener is very quiet now which is a plus.
Carolyn Ruhl
A Response from: Tim

Very good-thank you for choosing Precision and for sharing your experience!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We could not have been more satisfied from the very first phone call to the last minute of install. All the personnel have been extremely helpful and very professional. The follow up on every timeline was exact. Calls and email on all confirmation. The employees always presented in uniforms, and marked vehicles. We had 3 quotes from 3 companies that carry a variety of doors. We felt like the Haas door was the best choice for us on replacement and Precision was the best company . We had 3 wood doors replaced that were 24 years old. I’m a hard sell generally, but they did their job! One of the most important aspects of running a company is making sure who you have representing your company when answering the phone. That can make or break you instantly. They passed the test , and then the sales call test. Their salesman was professional, and not pushy. He explained every detail and did not try to upsale me on products. I appreciated that so much. The installer was precise on every detail. It was a big job removing all the old to install all the new doors, springs, hardware and openers. He never stopped to even take a break. You have some really great employees working for your company! Do yourself a favor and call Precision today ! You will not regret it!
AHMAYS
A Response from: Tim

Thank you very much for choosing Precision and for taking time to share your experience from start to finish. We do have great employees and we enjoy reading the reviews from customers who appreciate them as much as we do. Thank you, again!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came on time ???? gave me great service, I had a door that was discontinue the parts and he still made it work thank you for your service and I would definitely recommend it
Yolonda Madison
A Response from: Tim

Thank you for choosing Precision and for sharing your review!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very disappointed with the lack of service I received today. I came home from work to meet Jeremy and all he could do was take pics and say there’s nothing we can do about the sun and vynil. He didn’t come prepared to repair anything even after I explained in detail to the service rep what was going on. Have purchased five total garage doors and openers in the past year. I asked him to fix a 12 volt wire the squirrels had chewed through and he said it’d cost me $59. He even suggested using white trim which would look ridiculous. I’m interested how precision door is going to correct the issue. I need to be wowed again. Thanks, Chris
Chris Ebert
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were totally satisfied, service tech Arrived exactly on time as was quoted to us, he was very professional, and extreme high quality work was performed. I will be proud to recommend your services
Richard Wallace
A Response from: Tim

Excellent - thank you for sharing your review and for choosing Precision.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Employee was on time, communicated problem and offered several options to solve problem. Will definitely call again if needed again
William Pillow
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service you provided both times. Technicians were very professional and answer all the question I had. I would highly recommend you to any of my friends and family.
Harold E Barnes Sr.
A Response from: Tim

Thank you! Your return business and recommendations are greatly appreciated!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He did a great job putting my new garage opener up. I've told 3 people the same day.
Ray Dennis
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job!!! Enough said ????
Andrea Echols
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Worked quickly to fix it better than new. The additional spring really makes a difference.
Hans Hwangbo
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived on time, extremely knowledgeable, professional work. Thank you!
Susan Wilson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service I received when I had my garage door replaced in May 2017. Just scheduled to have my other door replaced. They are on time and clean up before they leave. Very professional as well. I would for sure recommend this company.
Rhema Roberts
Service Provided:
Install Garage Doors
Product:
Garage Doors
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