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Read what people are saying
about Precision Garage Door in:

Cobb County, GA

Precision Garage Door of Atlanta
has received 986 reviews, averaging 4.95 Stars:
Review:

Timely,professional, courteous and fairly priced.
Ellis
A Response from: Tim

Thank you for choosing Precision!

Brandon Seligman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Jeremiah did a fantastic job on my repairs. Called ahead of time to let me know he was on his way. Very knowledgeable, professional and customer focused. Verified all was working properly with me before he left.
Bob Mccollum
A Response from: Tim

Thank you for sharing your "Precision" experience!

Jeremiah Hintz Service Provided:
Garage Door Repair
Technicians:
Review:

Justin was very professional, knowledgeable, and took his time explaining what I needed done. I would defiantly work with Precision again :-)
James Reid
A Response from: Tim

Thank you for choosing Precision and for sharing your experience for others to read!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Michael came out and was fantastic. Great knowledge, friendly and personable. Seemed like a fair price for all the work, but most importantly they seem to excel with their service which is very valuable to me. Hope I never need to call them but peace of mind if I ever do.
Michael Lydon
A Response from: Tim

Thank you for choosing Precision!

Michael Powell Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

excellent service rate 5 star
Tom Bailey
A Response from: Tim

Thank you for the 5 Star rating!

Kevin Shelton Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Our door was having issues & I called this morning to schedule a repair. I was told that Dustin would be in my area between 10 & 2 today & would call me when he was heading my way, which he did. He determined the problem immediately & repaired the door quickly. I was VERY impressed with him & the work. I definitely recommend Precision Door for all garage door needs. This isn't my first time calling & having excellent results with them!!
Lisa Summers
A Response from: Tim

Thank you for choosing Precision to service your garage door needs - we appreciate your business and your recommendation.

Dustin Ridge Service Provided:
Garage Door Repair
Technicians:
Review:

The technician was awesome, came on time and was completely knowledgeable. Highly recommended.
Reenu Tanwar
A Response from: Tim

Thank you for your business and the recommendation!

Michael Powell Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Tim did an awesome job installing my new garage door opener. He was very experienced and knowledgeable diagnosing the existing problem. He was prompt and explained everything he was going to be doing. Very friendly and professional. I would rate him as a 10 for his service. I would definitely recommend him and the company for their efficiency and competent staff
Anne Offermann
A Response from: Tim

Thank you so much for taking time to share your "Precision" experience for others to read. We certainly appreciate your recommendation and your business.

Dustin Ridge Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Dustin came out today, very professional and polite. repaired all items in a timely fashion. will use precision door again.
James Leake
A Response from: Tim

Very good - glad to hear you are pleased with the service and would call us again if you have another garage door need. We value your business.

Dustin Ridge Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

The installer was awesome
Craig Owens
A Response from: Tim

Great! Thank you for sharing!

Michael Powell Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

I called Precision Door Service. Michael Powell arrived at my house at 10 am. He spend five to ten minutes doing an analysis and coming up with a plan. He put together a plan for repairing the garage door. He replaced the torsion springs and some rollers and other parts. He finished in less than 1 1/2 hours. He was prompt and courteous.
Jim Woodruff
A Response from: Tim

Thank you for choosing Precision - we appreciate your business and your review!

Michael Powell Service Provided:
Garage Door Repair
Technicians:
Review:

My call for a quote was quickly answered and a tech came out on Tuesday. The price quoted was good - and an appointment for installation was set for Wednesday! The tech who installed the new door was on time, professional and the door looks great and works great. No more manually lifting the bent door. Thanks, Precision!
Glenda Rogers
A Response from: Tim

Thank you! Glad to hear you are no longer having to operate your garage door manually. We appreciate the business and thank you for choosing Precision!

Rick Dowdin Service Provided:
Install Garage Doors
Product:
Garage Doors
Installers:
Review:

The work was done fast and efficient and I was back in business asap. the tech was helpful explaining the problem and fixed it fast.
Jim Gardner
A Response from: Tim

Great! Thank you for choosing Precision!

Kevin Shelton Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

The Technician was on time, knowledgeable about his trade and repaired my garage door in a timely manner. If and when I have another issue I will specifically ask for Dustin.
Dominique Ali
A Response from: Tim

Thank you! We consistently hear from customers how knowledgeable and efficient our techs are. Dustin is one of our talented team of technicians and we love to hear he did a great job for you and Precision.

Dustin Ridge Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

We had a warranty repair and I called and was scheduled the very next day. They came out and fixed the issue, added a few extra touches and also gave me some advice on how to care for my garage door to keep it working properly in the future. Very pleased.
Wendi Gary
A Response from: Tim

Very good - thank you for taking time to share your experience for others to read and thank you for choosing Precision!

Michael Powell Service Provided:
Garage Door Repair
Technicians:
Review:

Thanks Precision for a great job replacing the springs on my garage opener. Dustin was very professional and knowledgeable.
Tawana Phillips
A Response from: Tim

Thank you! We value your business!

Dustin Ridge Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Hi...I purchased a new garage door opener with install in June of this year. I noticed that the opening lights were not working. I called more than one time asking if I needed to install light bulbs and what size. Your call center, the first time appeared confused and said that they would have someone contact me. No one ever did. I called again and the person said they would have to schedule an appointment. Today Jeremiah came out and politely said that all I needed were light bulbs and that the first installer should have mentioned that light bulbs did not come with the install. It was a waste of Jeremiah's and my time to simply be told that I needed light bulbs. I did have the light bulbs and he installed them for me. Thank you Jeremiah. I recommend that in the future your installers inform buyers about the light bulb issue and have your support be better trained. Thank you for your time.
Suzie Ledford
A Response from: Tim

Thank you for sharing; it's good to be reminded of the small things that may not be addressed consistently during the training process of our technicians. We appreciate your business and feedback!

Jeremiah Hintz Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

outstanding service; quick, efficient.......
Russell White
A Response from: Tim

Thank you!

Dustin Ridge Service Provided:
Garage Door Repair
Technicians:
Review:

Precision was recommended to us by a neighbor. After meeting with the technician we cancelled our other estimate appointments and ordered. Very pleased with the overall communications, timeliness of all appointments and the installation process. Highly recommend Precision.
Wayne Walkley
A Response from: Tim

Thank you for choosing Precision and for taking time to post your review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Coil spring broke yesterday morning on our 6-yr-old garage door and both our vehicles were suddenly trapped in the garage...we needed assistance ASAP! Checked with TrustDale online and Precision was on the first page as top-rated. The first-listed company couldn't come out until 3-4pm. Precision promised arrival between 8-Noon. They pulled up at 9:15am and we couldn't have been happier! The repair techs were Michael Powell and Dustin Ridge. After they performed a multi-point inspection of all door parts, we opted to have them all replaced/upgraded as the old ones had reached nearly 15,000 ups/downs in just 6 yrs of operation--WOW! Amazingly, they were completely finished in under one hour and even advised of a logic board issue in the Liftmaster motor box discovered during their post-repair inspection. On their recommendation that I could handle this repair myself (saving me money), I just completed a call with Liftmaster/Chamberlain and ordered the board replacement online. Had Dustin and Michael not made the discovery, it would have failed at some point and it would have become another major issue. As it was, all is still working fine and I will be able to install the new logic board myself when it arrives in a few days. We could not have been more pleased with Precision and techs Michael and Dustin. Professional all the way and the cost was reasonable. We highly recommend them!
Chuck Polk
A Response from: Tim

Thank you for choosing Precision and thank you for taking time to share your experience for others to read about. The recommendation is also greatly appreciated!

Michael Powell Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

I was very pleased with Josh explaining the problem with my garage door not functioning properly. He changed the motor and other necessary parts as needed. He programmed my new openers, explained what had been done, and answered all the questions I had.
Lois Hutt
A Response from: Tim

Great! Thank you - we value your business!

Joshua Blankenship Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

I had a wonderful experience with Precision Garage Door. They were very knowledgeable and friendly. They did a great job and fixed both doors. I highly recommend them. I would definitely use them again!
Margie Hutchinson
Michael Powell Service Provided:
Garage Door Repair
Technicians:
Review:

Great job....as always....I am thankful all I have to do is pick up the phone can call and your team shows up and provides the best service ever... Thanks
John Townsend
A Response from: Tim

Thank you!

Kevin Shelton Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

Hello. The technicians were quite friendly and competent. But $380 for three remote controls and the programming of only two cars was very pricey. I would be reluctant to refer to friends given the very high price for service. Carl Goolsby, Jr
Carl Goolsby
Brandon Seligman Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technicians:
Review:

Great job by Michael!
Erik Anhaus
A Response from: Tim

Very Good! Thank you for choosing Precision!

Michael Powell Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Very fast turn around and work was done right the first time!
Greg Lees
A Response from: Tim

Thank you for taking time to share your review!

Kevin Shelton Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Not only am I dissatisfied with the repair service I received from Precision Door, I’m extremely dissatisfied with their lack of response to my concerns. When I called to complain, the same tech who serviced my door called me back. When I asked for his managers phone number he refused to give it to me but said he would have him call me back, but he never did. I then sent an email to the person who mailed me my invoice and they never replied. I then sent email to their main email address but still never received a reply. Now, I will take my complaint to the Better Business Bureau.
Jack Kanis
Michael Powell Service Provided:
Garage Door Repair
Technicians:
Review:

I used Trust Dale for my garage repair and service. I do not have time to have someone come out, charge a high fee and do a sloppy job - and care for my husband who has Stage 4 lung cancer. Your technician discussed the problem, solutions and cost with my husband and me. We chose the most expensive solution for long term problem free results and have been very pleased with our choice. I'm too old to have repair work done over and over. Thanks to your technician for his professionalism.
Martha Boyd
A Response from: Tim

Thank you - we certainly appreciated your business.

Kevin Shelton Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

I was extremely pleased with the service. Been needing a new door for several years, and because the tech was so knowledgeable I ordered a new door. Been away for a spell, now waiting for the door thank you, I had the flyer from the home show and knew who to call.
Anita Simms
A Response from: Tim

Thank you for choosing Precision!

Scott Shaw Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Installers:
Review:

Fantastic service. No complaints.
Richard Volentine
Michael Powell Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
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