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Read what people are saying
about Precision Garage Door in:

Cobb County, GA

Precision Garage Door of Atlanta
has received 1068 reviews, averaging 4.95 Stars:
Review:

Kevin Shelton did a great job. He was very respectful, friendly and knowledgeable. He came on time, got the job done, and charged a fair price. Glad to have our door working again!
Katy Gadsby
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Dustin and Roy came on time as promised and went right to work. They made the installation of the keypad and selling and programming the two new remotes look easy. Dustin programmed my car in 3 minutes and it would have taken me a week trying to read the owners manual and do it. I will call again when I need any repairs or replacements.
Dale Dixon
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

I see their ads and feel they can be trusted
Kathy Murdock
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Used Precision for my home so I called them for issues at a rental property. Repairs - 5 stars Doors was really sloppy but now works great. Scheduling - 2 stars Was scheduled for Saturday, but representative called me on Friday to to say he was 15-20 minutes away. He did wait as I rearranged my morning. Customer Service - 1 star Was taken back how representative tried to up-sale me. Pushed for more expensive pulleys but the worst was trying to tell me I needed new cables because they were frayed. Yes, they were, but at the very end that had nothing to do wit the door operation. It angers me that someone who didn't know better would have fallen for that sales pitch and paid the extra dollars - cheap, car salesman tactics. I'll think twice before calling again.
Barry Mattews
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I was thoroughly impressed with the technician who came repair a door repair a door.. He was He was very thorough give us options give us options and I completed the job under an hour.
Steve Risolvato
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Garage door is beautiful to look at but makes too much noise. Technician who installed was very professional as was the technician who came to investigate what we believe is excessive noise when door opens and closes. Unfortunately advised that is the noise all doors make, not sure about that since we have owned several homes where garage doors did not make this much noise. But we could buy an insulation pkg which might help another expense over the cost of the $2000+ door.
DAL
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent job
Dan Scully
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Review:

This company is one of the best I have ever dealt with. They stand behind everything they say. Their technicians are tops and courteous. They know what they are doing
Sandra Maxwell
A Response from: Tim

Thank you! We appreciate your business and the 5 Star Review!

Service Provided:
Garage Door Opener Repair
Review:

We used Precision to repair our Rental garage door (the door was installed in January by Precision. Evidentially the bolts loosend up and were replaced this week The original service came out of Marietta. Not sure where service came from. After this was done, the wife wanted an external button for the outside of our garage, so we added this (came from Alpharetta) in late January. WE also have a a Precision garage door at our home in Alphareta
John Wackerman
Service Provided:
Garage Door Opener Repair
Review:

Jeremiah was on time professional and courteous. Could not be more pleased
Michael Adams
Service Provided:
Garage Door Repair
Review:

Great service! Quick and professional.
Janet Bertram
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

My experience with Precision was top notch. From the professional and timely quoting, to the field measure and quality installation, your company provided an excellent product at an excellent price. Of the four companies I considered, Precision was the only one offering a Shaker style door. I highly recommend this company.
Carl Crespi
A Response from: Tim

Thank you for choosing Precision and for sharing your review - enjoy your new doors!

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

I first called another garage door company. They said the door could not be fixed, that I would need a complete new door for around $2500.00. This sounded wrong so I called Precision to get a second opinion. I got an appointment immediately. Brandon was right on time and quickly accessed the problem. He gave me two estimates for the work needed. Of course it was a very reasonable price and the work was completed quickly and efficiently. Brandon explained the work that was done and was very knowledgeable, helpful, and polite. This is a well run company puts the customers best interests first. Thank you Brandon!
Cathy Struck
Service Provided:
Broken Garage Door Spring Repair
Review:

Find you all online...Service was great and timely.
Charles Lloyd
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Great job. Very satisfied with the work. Quick, efficient, and professional
Jocelyn Steward
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very professional, knowledgeable and friendly staff. Definitely will recommend them to my neighbors.
Steven Keddie
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The service was great! The technician Brandon was prompt, gave a detailed explanation of the problem (broken spring system) and fixed it in no time flat.
Napoleon Moulder
Service Provided:
Garage Door Repair
Review:

Brandon got the job done in 2min... with no charge and came 30min before his schedule window. Awesome service!!!
Amanda H
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Review:

We appreciate the fast and great service from Michael. He was pleasant and so helpful when asked questions. He showed us our options and did not put any pressure on us. We've kept your business card and sticker. We will call again when necessary.
Paul Smith
A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Review:

Kevin & Justin did a great job. I wish I had started using Precision years ago. Thanks ya'll.
Jim Brink
A Response from: Tim

Thank you! What a great compliment - we appreciate that you called Precision!

Service Provided:
Garage Door Repair
Review:

I called you because another garage door company was going to charge me just to come out and not put that fee towards service. I said all I needed repaired was my keypad because it stopped working. I did not have time to deal with it myself. Before the servicemen came he called to let me know he was on his way. Which was great. However he proceeded to ask me what the problem was meaning nothing had been relayed to him and correctly. After he arrived he tells me garage door openers tend to last 10 - 12 years. I felt immediately he was going to try to tell me I needed a new opener. I told him my opener was fine and all I needed was a new keypad for the outside. He starts telling me he cant control the range of how far I could open it from. I never said anything about “range.” No clue what that was about. I already had no trust after the “garage door only lasts 10 - 12 years.” He said he would install new keypad for $69 + $99 to program!!! I was shocked and felt treated like a “dumb blonde.” Seriously? You actually charge people $99 to program a $34 keypad?? And you sleep at night? I called you so I didn’t have to do it. I could have. Your remotes for cars were $60?? I bought 2 at Walmart this afternoon for $30 total and had my 15 year old son program them. I believe you do pay for convenience, of course. Sadly I felt like it was a swindling attempt. If you tell your servicemen to do that then shame on you. I paid $73 for a new keypad that took 10 minutes total (if that) to install and program. $34 on Amazon (free shipping) + $39 for you to come out. Ok. Sure, I’ll pay that. Never again, though. Next time I’ll make time to fix myself. Oh... he also asked if I tried to replace the battery. Like a computer tech asking if I turned my computer off and then back on. The service performed is not in the list provided on this site. So what I chose is incorrect.
Ashli
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Let me first begin with I DON'T OFTEN WRITE OR DO MANY OF THESE UNLESS MOVED TO DO SO!! Second let me extend a thank you to Dustin, George & Paige for making this experience pleasant, issue free and the way business is to be conducted!! For you see, it was Dustin who came back out to recheck and confirm the quote with its correct measurements, equipment needed & necessary to complete the job right (the first time) and correct pricing thus beginning this painless process. Now I must say, this was a simple, all new, single stall, complete garage door system not a complex 3 car stable. Then, as was told, next day Paige called to schedule my timely install. Again due to simplicity I didn't have to wait long, but you understand my point. Lastly comes installation day. Again FLAWLESS. George is the MAN and represents two very important things. 1. DON'T judge a book by its cover!! As a fellow tall, longer bearded and intimidating looking guy, when one takes the time to both put judgement aside and actual pay attention you will see.. 2. he is very nice, a master of his craft, has a methodical process & system by which he works, is efficient and while he himself is quiet, his work speaks volumes and for itself! And his choice in music rocks too. So let me conclude with this. I've waited a week to write this review to have a better overall personal opinion thus far of the new system, its installation, how its held up to the weather as well as its overall performance. I can say as of the date of this post, I am still very pleased with Precision Garage Door, their products and their services. One can only hope this remains true & the relationship continues as such. Thank you Precision
Jason Nilges
A Response from: Tim

Thank you for your business, for taking time to share your review and for the 5 Stars! We sincerely hope you continue to enjoy your new door for many years to come.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Brandon was my technician. He was on time, courteous and helpful. He answered my questions and did a great job and fixed my garage doors to my satisfaction. I highly recommend this company and their staff. I called Precision three years ago and they did a great job so when I need repair I called them a second time. Thanks Precision.
Janice Bearden
A Response from: Tim

Thank you for choosing Precision again when you needed service for your garage doors. We appreciate your business and your recommendation.

Service Provided:
Garage Door Repair
Review:

Great company with amazing customer service. My garage door broke last night, called Precision and had an appointment for this morning. Brandon had the door up and running very quickly!
Carrie Jenkins
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I called at 2pm after my garage door malfunctioned. They were able to send a tech out the same afternoon. He quickly diagnosed the problem on my 12 year old opener, at which point I opted to replace it. An hour and a half later it was all finished. Because I used Precision a few years ago for new garage doors (pleased with that also), they upgraded my opener at no charge. I highly recommend this company.
AB
A Response from: Tim

Thank you for continuing to choose Precision and for the recommendation! We appreciate both!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great service. All questions answered. Will definitely use again and recommend to others.
Eugenia Mozley
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Review:

My experience with Precision Door was wonderful. They were on time for the free estimate and the installation of my new garage door. My installer Fred was wonderful and very courteous. Cleaned up after install. I was very pleased. Would use them again.
Monica Brock
A Response from: Tim

Thank you for sharing your "Precision" experience-we appreciate your business and the fact that you would use us again! Enjoy your new garage door!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The serviceman did a great job under cold conditions. Everything was cleaned up well. He didn't try to enforce high dollar items, just what we needed. Operation is very quiet and smooth. (much better than before) Joshua Kesler was the service man
John Wackerman
A Response from: Tim

Thank you for the 5 Stars! Enjoy the new "quiet"!

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Did good job. Showed up on time.
Joann Bigelow
A Response from: Tim

Thank you for the 5 Stars!

Service Provided:
Garage Door Opener Install
Review:

Recently replaced both garage doors. Precision did a great job. Excellent quality and professional installation. I highly recommend this company.
Joe Bryan
A Response from: Tim

Thank you! We appreciate your business and recommendation!

Service Provided:
Install Garage Doors
Product:
Garage Doors
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