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Read what people are saying
about Precision Garage Door in:

Gwinnett County, GA

Precision Garage Door of Atlanta
has received 1370 reviews, averaging 4.95 Stars:
Review:

The service technician was very knowledgeable and professional. He explained the problem and the solution . I am very satisfied with the service.
Robert Jones
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

It sucks to need my garage door opener replaced, but the service I received was quick, friendly, and professional. The technician arrived on time, explained what needed explaining, and didn't try to upsell me on a "deluxe" model or anything. He was super friendly, did his job, and went on his way. Everything I want in a garage door opener servicing.
Robert Bevan
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I heard about Precision garage from the news reporter Dale that your company was trustworthy Dustin was very knowledge and sharing what would be best for the need of my garage star rating five
Rosetta Walker
A Response from: Tim

Thank you for the "5 Stars"!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

We had garage doors installed and had a great experience from the estimate with Jason Davis which was an absolute gentleman who explained everything in detail and answered all our questions and concerns. As well as took my crazy phone calls. Then when the day came for install Jeff came on his on and did a fabulous job!! Cleaned everything up, explained all the details of the opener as well as helping with setting everything up! We were treated with respect and dignity though out the whole process. I am in the service business and know how important it is to have good customer service and these guys are genuine. It’s very hard to find that out there in the service world! You guys were awesome!! Thank you!
Cyndi Crookshanks
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I had a problem with my door not closing so I called and they came out right away and found that one of the eyes was out of alinement and that solved my problem. This is the second door they have done for us and both jobs were excellent.
Mike Shaw
Service Provided:
Garage Door Repair
Review:

The service guy was prompt and knowledgeable which is why they got 3 stars. The door is working well after he got it balanced and tracks re-set right. I understand "flat rate pricing" however even with discounts applied (which are not visible on invoice) when the flat rates are stacked the time spent on site and adding 1/2hr of travel time the repairs works out to $252/hr (no parts were used). Wish I made that rate.
Steve O'neal
Service Provided:
Garage Door Repair
Review:

David was courteous and very knowledgeable. He made me feel confident in my decision making regarding my doors. It became apparent, given the age of our doors, that new doors were more economical than continually repairing our 30 year old ones. Normally, I am leery of people selling, but David won my trust and I couldn’t believe the great quote I received on new doors.
Laurie Bingham
A Response from: Tim

Thank you for choosing Precision and for the review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Great job by Ryan, had 2 previous garage door companies and couldn't get it right. Ryan's can do attitude and knowledge of the door system was impressive! #1 in my books.
Jerry Artis
A Response from: Tim

Yes, Ryan is very knowledgeable and does have a great attitude! Thanks for the 5 Stars!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The technician was excellent .He arrived on time and replaced the springs,drums,cables and middle rod. The garage door works great now. The problem is the service was done on Monday(3/18/19) and still no receipt that was promised with the warranty. I called on Tuesday and they said it would go to billing and would be send right out. Today is Thursday(3/21/19) and no emailed receipt or warranty. I'm disappointed to receive 2 star customer service.
James Mcneill
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Joshua Kesler did an awesome job. On point and his depth of knowledge on the mechanism and functioning of the Garage was astounding. He provided the optimal solution for the given issue. I highly recommend Precision Door Atlanta and they are real professionals.
Ravi Natarajan
A Response from: Tim

Thank you for your business, the review and your recommendation!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Garage door wouldn't close unless you held the hardwired button down until fully closed. I tried moving the sensors inline without success and a repairman was scheduled to come out. Before he arrived, I received a call from Joe and he politely told me what was wrong and I should be able to fix it myself by properly aiming the two sensors. I thanked him and told him I would try again. It did turn out to be a bad sensor but I really appreciated his honesty and guidance in trying to save me a service charge. You will always be the one I call for assistance in the future.
Terry Sullivan
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Joe was professional, and explained well the door noisy problem and repaired accordingly. Instruction given tome well. Thank you.
Young Jun
Service Provided:
Garage Door Repair
Review:

Very fast and trouble free service. Nice work
Sam Patel
Service Provided:
Garage Door Opener Repair
Review:

Justin did an excellent job. He was efficient and friendly.
Michael Evans
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Two years ago I purchased a new garage door and opener. We recently purchased another home and the garage door broke. I immediately called Precision and not only did they meet my expectations but exceeded them!
Gail Laney
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Excellent service
Navin Patel
Service Provided:
Garage Door Repair
Review:

Actually heard about Precision on the radio and when my old garage door starting acting sketchy, decided to make the call. Called on a Wednesday and the service representative, Sean, was there on Thursday. Replaced one garage door opener on our two car parking space and installed a new one on our single parking space. Also tightened the springs and replaced the door rollers. The whole job took about 90 minutes according to my wife. Sean called me at work and explained the options. All and all a quality job. Just waiting for the invoice to be emailed or mailed to me.
James Coyle
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Did not get a written itemized estimate on what was being done. As of the writing of these comments I have not received a written or email receipt for paying $200.00 for door service.
Renardo Gadie
Service Provided:
Garage Door Repair
Review:

Great so far, door to be installed tomorrow. Price was fair based on my research, warranty was great based on the amount of time that I plan to stay in my home. Tech was knowledgeable and very personable.
Ronald Claxton
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Fast friendly and professional
John Vaughn
A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

The Service Tech Adam King is really good. He explained every details about the garage door to me with a lot of patience even though my English is not very good. I really enjoyed his service. The last thing I have to say about his service is not excellent but is much better than EXCELLENT. Thank you Adam.
Tony Wong
A Response from: Tim

Thank you very much for sharing your review!

Service Provided:
Garage Door Repair
Review:

Precision was recommended by my neighbor- I called this morning when my garage door would not open. David was at my house within in the hour. He gave me different options. He had everything fixed and working MUCH better in about an hour. I couldn't be more pleased. Thank you!
Wendy Nolan
A Response from: Tim

Thank you and thank your neighbor for us - we appreciate their recommending us to you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent timing to begin job. Excellent service. Technician noticed a dent in the new door being installed and went to warehouse to replace it. Would definitely use Precision in the future.
Tracy Snow
A Response from: Tim

Thank you! We appreciated your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Joshua, the tech was professional and got the job done in a timely manner. I so appreciated him calling to let me know he would be running late b/c of a big job. He got to my house at 2 pm sharp. Very satisfied customer! 5 stars
Mary Cagle
A Response from: Tim

Thank you for the 5 Stars!

Service Provided:
Garage Door Opener Repair
Review:

Would not use again. Felt they would take advantage of you if you would let them. Thought Overhead Door did as good a job for less money.
Gary Benton
A Response from: Tim

We are usually told we are competitive in our pricing and strive to go above and beyond for each customer.

Service Provided:
Garage Door Repair
Review:

Had to have second warranty adjustment on my new garage door that Precision installed last summer. Your prompt response is appreciated and your Technician was very knowledgeable on repairing and correcting my door problem.
Richard Kucharzyk
A Response from: Tim

Thank you- we appreciate your business!

Service Provided:
Garage Door Repair
Review:

Courtesy service
Gisele Umutesi
A Response from: Tim

Thank you for the 5 Stars!

Service Provided:
Garage Door Repair
Review:

Joshua Kesler did an excellent job. He explained the problem and than fixed it. I was very happy with the service he rendered. He represented the company in a positive way. He met my expectations and the company is fortunate to have him as a technician. He represents the company with 5 stars.
Carletta Wallace
A Response from: Tim

Thank you for the great review of the service Joshua provided you. He is appreciated and works hard-the "5 Stars" are a great way to thank him. We thank you for choosing Precision.

Service Provided:
Garage Door Repair
Review:

Have only good things to say about our experience with you! Jason was professional, prompt and above all, friendly. He made us feel that he cared about our needs and business and not just a sale. And Albert, our installer was equally friendly and good. Would recommend and definitely use Precision again.
Dennis Kronenfeld
A Response from: Tim

Thank you for choosing Precision and for the recommendation!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I saw the great reviews of the company online and I decided to give them a try. They came the same day and it only took him 30 minutes to fix the issue.
Ike Chukwumerije
A Response from: Tim

Thank you for sharing your review!

Service Provided:
Garage Door Repair
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