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about Precision Garage Door
Precision Garage Door of Atlantahas received 10278 reviews, averaging 4.93 Stars:
Cumming, GA
Jasper, GA
Definitely a unique experience. The Call center said the appointment was from 8-12 yet i get a text a few hours later saying that the appointment is from 8-10. I call at 10 am asking about it and get told "What we tell you on the phone is the rules" I asked about the text message that i received and the call center employee gave me the standard answer "I'm not sure what happened but it was wrong" Tech calls me a few minutes later and says he's enroute. When he arrives, he explains to me that in his job board our appointment was 10-2. There's definitely room for improvement on this. And the upsell tactic...The tech proceeded to tell me that the standard for each call is to charge at least $800. So upsell as much as possible. Waste of time in my opinion. Did the tech get the door working again...yes. And he stated the following "Well i's not really a commercial door guy, they should have sent someone else. Just don't open the door up past here and you won't have any issues. I'm not sure why that cable keeps coming loose"
- H&H Creations Tampa
Sandy Springs, GA
This review is for the Sales Process as I have not yet had the “service” part of relationship. I typically hate the sales part because folks can be pushy and/or deceptive. My sales rep was JackGarnham. He was a great representative of this company. From the moment he got out of his truck he was focused on the uniqueness of my driveway and Garage. He took the extra time to ensure that he fully understood all of the challenges associated with a successful project. He was curious, intelligent, and kind! It is my hope that the install part of the project will be just as satisfying…Jack set a very high bar!
- Cheryle Harrison
,
Precision Garage Door has provided great customer service to my family on several occasions (i.e., garage door opener and springs, replacement after lightning strike, now full garage door). Each time the staff from initial point of contact to service technicians were knowledgeable, timely and very focused on ensuring customer understanding and satisfaction. The garage is ordered and I am confident the install will go well.
- Linda Mitchell
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This is the second time we’ve used Precision and have been very pleased every time. Tech’s are very knowledgeable and professional. Booking is easy and we will use Precision again when the need arises. Thank you!
- Tyler Kiefaber
Dacula, GA
You guys did some work for my son-in-lawi in Snellville and I called him first. He gave me your info and I called you and within five minutes or so, your technician arrived. My technician, Aaron arrived in about five minutes or so and went to work right away. Aaron did a great job installing a new motor and all the fixings that goes with it and now my door is working great and a lot quieter than before. Thanks Precision and many thanks to Aaron, he did a great job!
- Ernest Lawrence
Product:
Service Technicians: Aaron Page
Atlanta, GA
I chose Precision Door Atlanta because of estimate I was given over the phone. I thoroughly described what was broken and was given an estimate that was a little lower than three other companies I called. When the technician arrived he told me the price was over 3x what I was quoted. By the time I got the actual price it was too late for me to get the problem fixed by another company that day.
- Anthony Kramer
Marietta, GA
Robert and his crew were very quick and very efficient. Very polite. They executed the job in a short period of time.
- Meade Duckworth
,
Always a great experience. Great service.
- Anne Walker
,
Great guy Fast courteous and efficient.
- Kevin Pressley
Williamson, GA
Ryan was unbelievable very professional explaining everything he was going to do and would answer any other questions that came up. We will be using you all for any other problems that we have with the garage doors.
- John Blacklidge
Kennesaw, GA
Convenient and available with no service fee.
- Dee Wooten
,
Precision Door of Atlanta is the only garage door specialist I will hire. They scheduled me for an accessory repair within an hour from the time I gave them a call. My door is working perfectly, and without hesitation I would highly recommend Precision for your garage door needs. C. Bailey
- Charles Bailey
Gainesville, GA
We have used them before and they are always prompt at scheduling and have professional technicians!
- Michael Briggs
Acworth, GA
Great Company! Came out, troubleshoot the problem! Gave me an excellent solution. Thank you!
- Kenneth Ferguson
Morrow, GA
Derek, came out today to access the situation with my garage door and gave his professional recommendation to move forward. I totally appreciate the transparency and honesty. I definitely will be using Precision service with Derek.
- Robert
,
What a delightful experience with this service call today. Its fixed! Great customer service as always. We have use this company for over 10+ years. No need to change this kind of service.
- Stephanie
Tyrone, GA
Quick response and Joe did an excellent job of replacing the broken springs on one our garage doors.
- Carl Jackson
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Service Technicians: Joseph Huggins
Marietta, GA
helpful and knowledgeable tech. though felt somewhat fleeced. it’s on me. i agreed to a price. work was done in like 30 mins. i thought it was a much much more involved repair. had i known it was that quick of a fix with very minimal part costs i would have most definitely got other quotes.
- Bobby Samsel
,
Dustin was terrific. Extremely knowledgeable.
- Bob A
Service Provided:
Product:
Service Technicians: Dustin Ridge
,
I chose Precision because they did a great job servicing our door last year. When it started acting up recently, I called and got an appt right away. It turned out to be a very minor "owner inflicted" problem and they didn't even charge me for the service call. The tech was very nice and professional. I would definitely use them again.
- Debbie Moore
Lawrenceville, GA
I went online to find an garage door opener installer, and Precision is the first one to come up, so I decided to call and get an estimate, the person was so nice and helpful, I decided go with them, 2 days later they came out to put the opener on, the guy was so nice and helpful, he fixed any problems we had, he had my opener put up in no time at all.
- Theresa Jones
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Service Technicians: Jack Mickelson
Canton, GA
Very pleased with Precision. They were quick to respond; the technician was knowledgeable and, despite the "upsell", we feel confident in the quality of the work. Not "fun" expenditure, but a worthwhile investment in home maintenance.
- Donald Hodson
Product:
Marietta, GA
Issues with your garage door? Look no farther than Precision Door to answer all your questions and fix your door with professional, courteous and quick service. Cory Vandezande was on time, quick to figure out the problem with the door and fixed it with precision and confidence. He explained the problem in a friendly manner and in no time the door was better than new. Cory is certainly a great asset to your business with his smile, confidence, loyalty to your company and the years he has worked for Precision. Rave reviews for Precision Door and for Cory. Five stars across the board. Keep Precision on your speed dial and pass it on to all your friends. They are the best...hands down!
- Nancy Peabody-Long
Snellville, GA
Great experience from start to finish; got a really fair price, and quick turnaround. The installer William was top notch and finished quickly and explained everything I needed to know. Thank you!
- Mike G.
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Good service. Polite and professional installer. Service performed to keep the operation smooth
- Jonathan Long
Lilburn, GA
Booking an appointment on line was very easy and the service technician, Jack, was on time and very polite. I've decided to replace the door instead of repair it and have purchased a door from Precision. Overall impressed so far and trust the installation will go smoothly.
- David Roark
Cumming, GA
Work was good .Repair of one bad sensor and routine maintenance was over $500 which seemed about $100 too high.
- William Nelms
Stockbridge, GA
Will is a true professional and service is top notch. He was a one man team and completed the job without any issues in a timely manner. I consider Will to be a master installer and I believe it is in the company's best interest to consider him so if not already. If I have any upgrades that I want, be sure to send Will back to complete them
- Ray Newton
Roswell, GA
Did a great job. For being a special order golf cart door, it came in a timely manner.
- Sean Prescott
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
We will forever use Precision Garage Door Service. Our garage door springs stopped working on a Sunday with the car inside and the door jammed shut. Wouldn’t open manually. I was frantic as we had family to pick up at 7 in the evening at the airport. Scotty, our technician, was knowledgeable and efficient. The truck was stocked with all the parts needed for the repair. No time wasted. Overall, the best experience I have ever had with a repair. Pleasant, easy to work with, knowledgeable, on time. Thank you Precision Garage Door Service and thank you Scotty.
- Trudy Dellipoala