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Read what people are saying
about Precision Garage Door in:

Alpharetta Area, GA

Precision Garage Door of Atlanta
has received 768 reviews, averaging 4.95 Stars:
Review:

It was an absolute pleasure doing business with Precision Garage Door! Professional and courteous from start to finish.
Thomas Seitz
A Response from: Tim

Thank you for your business and for posting your review!

Scott Shaw Service Provided:
Install Garage Doors
Product:
Garage Doors
Installers:
Review:

Great company! Always on time and a fair price. Thanks for fixing my door!
Mike Auger
A Response from: Tim

Thank you for choosing Precision!

Sean Scheiern Service Provided:
Garage Door Repair
Master Technician and Manager:
Review:

To: Tim, Owner of Precision Garage Door of Atlanta From: Jennifer Lee (Work order#4157903 Invoice O2838413 5/17/2018) Hi Tim, As invited to write a comment per your email, I would like to give Precision Door a chance to correct the pricing mistake on my invoice before I appeal to the credit card company. I called Precision Door to get an estimate for a garage door spring replacement for one of my rental properties in Alpharetta. I received a quote between $70 and $180 (material and labor) before placing the work order. When the technician got there, he said that spring is of a different system that will take longer time to replace, so he will charge us $650 which is almost $500 more than the quote. I refused the work, and immediately he said he can call his manager to reduce the price. Eventually I was charged $300 plus tax for the spring which only took him less than an hour to replace. After he left, my tenant called and said the garage door remote control doesn't work. I had to call Precision Door and asked Sean the manager to call back to re-program it to complete the work. I am writing to request a refund of $120 ($300 minus the maximum of the original quote $180). I felt it was a rip-off. Do you think I will trust your technician to work on my other rental properties again? No unless you adjust the fee and make this business transaction right! Sincerely,
Jennifer Lee
A Response from: Tim

Since the review was written we have responded to the issues brought forth regarding the pricing,etc. and communicated with the customer. It is our understanding that the customer now realizes what the situation was and are pleased with the outcome. For clarification; the original quote was given based on the assumption that it was simply a broken spring only, however when the technician arrived and was able to see the situation in person, it was discovered that it was the entire "spring system", not just an individual spring. We did provide a discount on the parts provided, and the remote control issue was remedied as well. We appreciate your business and value each customer. Thank you for choosing Precision!

Kevin Shelton Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I am delighted to rate Sean and his assistant an Excellent rating! They arrived on time and proceeded to repair my very loud and noisy garage door. Now I can hardly hear it ! They also returned the next day at my request to program the remote which I really appreciated. They left everything neat and tidy and in working order. I would highly recommend them and do in fact plan to have them back to work on my other garage doors! Thank you for a job well done.
Joyce
Sean Scheiern Service Provided:
Garage Door Repair
Product:
Rollers
Master Technician and Manager:
Review:

Kevin replaced a spring on one of our doors, but also checked and repaired the other one as well. Excellent, courteous and quick service from the scheduler to the repair professional.
Max Skidmore
A Response from: Tim

Great to hear Kevin took good care of you. Thank you for choosing Precision!

Kevin Shelton Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

The technician was excellent. He explained well what the problem was, what the options were, installed the new equipment, and gave us maintenance tips. Very nice guy.
Yana Kastosova
A Response from: Tim

Thank you!

Joshua Blankenship Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Great technician and very good customer service representatives on the phone
Rose Miller
A Response from: Tim

Thank you!

Kevin Shelton Service Provided:
Garage Door Opener Repair
Technicians:
Review:

I want to thank you for being so flexible and having someone out to replace my door on Saturday. I made the desperate call on Friday and without hesitation you made sure that someone would be there on Saturday to take care of the situation. I know that Saturdays are difficult appointments to get, but you made it happen and I’m so grateful for your flexibility. I also want to give a HUGE thank you to Kyle (technician). He had such a friendly attitude and caring personality. I was surprised to see that he came alone to do this job, that I would’ve thought was a job for 2 technicians. I was concerned about my cars; however he took the door down with ease and no cars were harmed in the process. He was very clean and made sure that he picked up every single remnant from the job. I actually think that my garage was cleaner after he finished than when he started. I’m sure that I will not have to purchase another door as long as I live in the house; however I will definitely recommend Precision Garage Doors to my friends. Thanks for an amazing experience!
Ann Shipmon
A Response from: Tim

Thank you so much for taking time to post the review and sharing your experience for others to read. We appreciate your business!

Timmy Yeager Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Estimator:
Review:

I'm 100% satisfied with this company. The have come to my home twice and I would recommend them to anyone in need of garage door repairs.
Bob Strader
A Response from: Tim

Thank you so much for choosing Precision and for the recommendation!

Kevin Shelton Service Provided:
Garage Door Repair
Technicians:
Review:

Kevin came by, today, to investigate why our old (>20 years) garage door opener was no longer able to pull our door up. As it turns out, there was a part that was stripped that needed to be replaced. Rather than taking advantage and merely suggesting that we replace the entire garage door opener, he quoted us a price for replacing the defective part. I had suspected that the part was stripped before calling Precision, but had already decided that replacing our very old opener was the best course of action. So, I was impressed with Kevin's honesty and the fact that he didn't immediately try to up-sell us on something that we didn't actually need, even though no one would've argued with him that the opener probably needed to be replaced, soon. Kevin replaced the entire opener in a very timely manner (less than 1.5 hours) and took time to explain the safety features and operation of the opener. It was very reasonably priced, and I can't believe how much quieter our garage door opens, now. I highly recommend Tim's team at Precision!
Jeremy Choate
A Response from: Tim

Thank you for choosing Precision and for taking time to share your experience and recommend us to others. We truly appreciate it!

Kevin Shelton Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

Same day service from call. Excellent service from Josh!
Carrie D
A Response from: Tim

Thank you!

Joshua Blankenship Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Josh came out same afternoon and fixed my garage door within an hour and a half. Very knowledgable and nice:)
Lynn Allard
A Response from: Tim

Thank you for choosing Precision-we appreciate your business!

Joshua Blankenship Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

We are very happy with all aspects of the service Precision provided in replacing our garage door and opener.
Maureen Skidmore
A Response from: Tim

Thank you!

John Moore Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Installers:
Review:

Very professional and courteous phone service. Appointment was scheduled for the next day. Happy with repair work.
Sue Buckley
A Response from: Tim

Thank you for choosing Precision!

Kevin Shelton Service Provided:
Garage Door Repair
Technicians:
Review:

Amazing service! I shopped around when we purchased garage doors a few years ago and Precision charged us half for the same exact garage doors that Overhead was charging. So, today, they came back to install a new keypad and to get a new remote. Sean was AWESOME! Hands down would never use another garage door company!
Mary Eva Tredway
Sean Scheiern Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Master Technician and Manager:
Review:

Josh came out and did a quick quality service. He was very prompt in his arrival and represented the precision garage door of atlanta company very well. We will definetly be using precision garage foreve!!
Pamela Spence
Joshua Blankenship Service Provided:
Garage Door Repair
Technicians:
Review:

Shaun did a great job for us. He was very thorough and knowledgeable. I was not at home initially but before I got home he explained everything to my wife and made her very comfortable with the decisions that had to be made.
Phil Houston
Shaun Sewell Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Senior Technicians:
Review:

Schon was more than excellent, explained everything in detail, extremely courteous and professional. A+ service!
Arbeb Ali
A Response from: Tim

That's great! Thank you for choosing Precision and for sharing your review!

Shaun Sewell Service Provided:
Install Garage Doors
Product:
Garage Doors
Senior Technicians:
Review:

Very professional, great job, highly recommend this company
Mamadou Diallo
A Response from: Tim

Thank you! We appreciate the recommendation and we value you as a customer.

Sean Scheiern Service Provided:
Broken Garage Door Spring Repair
Master Technician and Manager:
Review:

The people at Precision Overhead Garage Doors were professional and courteous. I called on a Monday to have someone look at our garage doors that weren’t opening and they had technicians out the next day. The techs (Sean and Steve) were on time and knowledgeable. They assessed our issues and gave us an estimate with two different options. They completed the work quickly and cleaned up after. Our garage doors finally work again and I can’t remember them being so quiet. I would definitely recommend this company!
Joanne S.
A Response from: Tim

Thank you Joanne! We most certainly appreciate your business and the fact that you would recommend Precision to others!

Sean Scheiern Service Provided:
Garage Door Repair
Product:
Springs
Master Technician and Manager:
Review:

My technician Mike was on time and very professional I was very pleased with his work.
Charles McGuire
A Response from: Tim

Thank you for choosing Precision and for taking time to post a review - we appreciate your business!

Michael Otteson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Efficient, professional and knowledgeable company and service reps. They fixed my door quickly, explainsd the process and handled every detail like pros.
Charlene Kalka
A Response from: Tim

Thank you for sharing your "Precision" experience! We value your business very much.

Brandon Seligman Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Timely, thorough, excellent service, & reasonable pricing. One of the torsion springs failed & we were couldn't get our cars out of the garage. Precision dispatched a technician within 2hrs of our call. Josh showed up, replaced the failed torsion springs, rollers & bearings. While finishing up we discovered the opener unit gearing was very near failure. He had everything he needed on board & had us back in business in short order. Couldn't ask for more!! Highly recommended!
Jeff Betsch
A Response from: Tim

Thank you for sharing your review, and thank you for your business!

Joshua Blankenship Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technicians:
Review:

Was able to get here quickly after we called about a broken garage door spring. David explained what work needed to be done and the replacement was done quickly. Thanks!
C. Dedrick
David Sweeney Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I used Precision for the first time and was very pleased. The gentleman that came out was very pleasant and I felt very comfortable with his recommendations and service and will definitely use them from now on
Angela S.
A Response from: Tim

Thank you Tim for sharing your review - we appreciate your business!

Kevin Shelton Service Provided:
Garage Door Repair
Technicians:
Review:

The technician was professional and helpful explaining the problem and correcting the items.
Cornelle Atkins
A Response from: Tim

Thank you!

Kevin Shelton Service Provided:
Garage Door Repair
Technicians:
Review:

Mike was very helpful and great to work with. I'll be recommending Precision to all my friends. And the service was fast and reasonably priced.
John Bishop
A Response from: Tim

We appreciate your business and we certainly appreciate you recommending us to friends!

Michael Otteson Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

Our Main garage door spring broke. The former repair company I had used was out of business, so I called a friend who gave me a strong referral to Precision. I called on Tuesday AM and they were sending Brandon out by end of day. Brandon called me late in the day to let me know he had a job in Griffin that was running late and would be there no matter what which would be more like 9pm. I told him to finish what he is doing and go home and see his wife. Brandon was awesome, and we rescheduled for today. He was willing to drive all the way to N. Alpharetta no matter what the time to help us out. You just don't see that commitment these days! Brandon showed up early today, he reviewed the problem, gave me options and had it repaired quickly for a fair price. Their sticker is now on my wall under the openers so we know who to call next time! Thanks Brandon & Precision for your awesome service!
Tom Valentine
Brandon Seligman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Kevin was awesome! Prompt, professional, and personable and did a great job installing our new (very quiet!) garage door opener. He recommended what we needed- nothing more- and I would definitely recommend him and Precision to others. Scheduling was easy, too.
Claire Christerson
A Response from: Tim

Enjoy the new opener! Thank you for the recommendation-we appreciate it!

Kevin Shelton Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Great service by Kevin!
Kathy Davenporte
A Response from: Tim

Thank you!

Kevin Shelton Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
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