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Read what people are saying
about Precision Garage Door in:

Jonesboro, GA

Precision Garage Door of Atlanta
has received 142 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

It had been 1month and still no garage door. 1week after I paid deposit got update door was ordered. The person who came out said should take 3 weeks

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A Response from: Shirin Kanji

We are very sorry to hear this. Although, we see that you had your door install yesterday and wanted to follow up on this to make sure you are satisfied with your install. Unfortunately, sometimes lead times are not a true reflection of an ETA and we are at the mercy of the vendors/manufacturers we do try everything in our power to get the doors in and scheduled in a timely manner. We apologize for missing the mark with your door order. Please give us a call if you would like to discuss, we are always open to listening to our customers and learning and growing from constructive criticism. We value and appreciate you Jim, and thank you for giving us a chance to make this right for you. Thank you!

Employee Avatar Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Technicians: Shannon Webster
Review:

Our installer, Robert Jordan, was absolutely wonderful! Very kind and professional. He completed the install with impeccable attention to detail. We couldn't be happier! We are so proud of our beautiful and functional new garage door! Much appreciated, The Lesters.

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Robert Jordan Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Robert Jordan
Review:

Technician was Awesome, Professional, Courteous, and Respectful of Property.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Your Technient was very respectful and professional. He is very knowledgeable and a Top Rate employee. Awesome job and appreciated. Darry C. Williams

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Service Provided:
Garage Door Repair

Review:

Great job Joe Huggins. Very knowledgeable and quick on the repaired work. The call ahead was very rewarding. Thanks for all you do!

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A Response from: Shirin Kanji

We’re glad to hear about your positive experience with us. Thank you for choosing us!

Service Provided:
Garage Door Repair

Review:

I called this morning because I couldn’t get out my garage. They took appointment for today and was out within the hour. Derek Skaggs assessed the situation gave me a quote and quickly got started. He was great at explaining what was going on, walked me through everything he was doing. Great work, he was fast and efficient. All work done less than 3 hours from the phone call . The amount charge was very reasonable and I am very satisfied. I do highly recommend this company and Derek Skaggs.

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A Response from: Shirin Kanji

We’re happy to hear that we fulfilled your expectations! Thank you for sharing your experience with us and for your kind words of appreciation for our hard-working technicians.

Derek Skaggs Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Derek Skaggs
Review:

Technician Derek was professional & know what he was doing will call precision again if I need to, strongly recommend

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A Response from: Shirin Kanji

Thank you for the generous review! We are delighted to know that his service was appreciated by you!

Derek Skaggs Service Provided:
Garage Door Opener Repair

Service Technicians: Derek Skaggs
Review:

Carlos, Was great he explained everything to me very clearly. Such great service I especially liked that I knew who was showing up at my house. That was the best part. Not too many companies do that. I will refer you guys to all my family and friends in need of your services. Thanks so much.

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A Response from: Shirin Kanji

We’re glad to hear about your positive experience with us, and we’re delighted that you’ve recommended our services!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I had the most wonderful experience doing an upset in my day. I call they came. what sing to be all trouble for my day. I called they came what seems to be an unmanageable situation. It was solved, the technician was so kind and understanding with his experience and comfort. He put me through a rough patch guaranteeing Everything will be well the best he could get it and it was way over and beyond my expectations. The customer service young man was awesome. I feel he is a great attribute to this company. Plus he was so knowledgeable of everything. I’ll give it five stars and thumbs up !!!

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A Response from: Shirin Kanji

We strive to create great experiences for our customers, and your feedback makes it worth it! We’re delighted to hear that we fulfilled your expectations!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Great service by Gary. Thanks so much

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A Response from: Shirin Kanji

Thank you for the 5 star review! We appreciate you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Shannon Webster Did a Marvelous Job, and I really appreciate how courteous and respectful he was, I am very satisfied!!

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A Response from: Shirin Kanji

Thank you for the 5 star review and for sharing your feedback with us! We pride ourselves on communication and professionalism.

Service Provided:
Garage Door Repair

Product:
Opener

Review:

They did awesome job installing my new garage doors love it. Technician did absolutely job installing garage doors.

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A Response from: Shirin Kanji

Thank you for the amazing review! We do our best to keep you and all of our customers happy! Enjoy your new door!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Gary Brannen is an outstanding technician for your company! I wish I could give him even more stars. He serviced my garage doors quickly, efficiently, and completely. He identified the problem right away and fixed it. His personality was very pleasant and his work ethic and knowledge was impressive. I’ll definitely recommend your company, especially Gary Brannen, to all my friends and neighbors. Very quick response to my call for help. I am most impressed by your company.

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A Response from: Shirin Kanji

We’re glad to hear about your good experience with us, and we’re delighted that you’ve recommended our services! We strive to create great experiences for our customers, and your feedback makes it worth it.

Service Provided:
Garage Door Opener Repair

Review:

Great service and very professional. Gary was a great technician fast and prompt. He was early to my appointment and if I had questions he was sure to answer them.

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A Response from: Shirin Kanji

Wonderful! Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Precision technician Derek Skaggs was very nice and professional ????, great service.

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A Response from: Shirin Kanji

Thank you!

Service Provided:
Garage Door Repair

Review:

The tech was quick to do a tune up for the parts on my garage door. Very courteous and professional.

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Service Provided:
Garage Door Repair

Review:

Everything that Shannon Webster did was very professional !, but the door that was done in 2019 and had to be redone, should have still been under warranty!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent service. Very kind professional and patient. Thank you

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

The workmanship and quality of their products and services thank you Shannon Webster for your Service and quick response

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Service Provided:
Garage Door Opener Repair

Review:

Tommy, inspite of his mishap, he called to let me know what was going on. When he arrived at my home he was very informative about what he was about to do. I will definitely refer him.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Gary was friendly, fast knowledgeable and professional! Thx

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Service Provided:
Garage Door Repair

Review:

The tech solved our problems. I called and they came out the same day and repaired the springs rollers etc. I liked the turn around for getting the job done. Thanks

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Mr Watts was a very professional and knowledgeable person a real pleasure to work with he was very informative and explained very step of the process. I will most definitely be recommended him to anyone that needs their garage repairs. Mr Watts is definitely a plus for Precision Door a real keeper. Thanks Mr Watts for your awesome service ????????

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Rollers

Service Technicians: Anthony Watts
Review:

Great response time, and Professional service done quickly, no issues. I would use them again, and recommend them as well.

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technicians: Anthony Watts
Review:

Mr. Anthony Watts was the service technician, that repaired my garage door today. Mr. Watts provided excellent customer service, and explained thoroughly what he was doing and why. I highly recommend and appreciate the work that Mr. Watts performed.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Anthony Watts
Review:

The technician, Anthony, was not only friendly, efficient, neat & cleaned up any debris & old door opener pieces, he clearly explained things to me as to what I needed & what he was doing. He shared the options & then gave his recommendation. Plus, the cost was $6 more for a complete new door opener than what another company charged just for the motor! Precision was recommended to me by a friend. I highly recommend them to you.

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technicians: Anthony Watts
Review:

I needed emergency spring replacement and called several companies, precision was the only company that could come as early as I needed. The technician Carlos called ahead to inform me of estimated time of arrival and was there when he said he would. I am a by the book Marine and hate to have my time wasted, the work was completed in a timely manner for what I believe was a fair price. They did extend a Military discount although I didn't ask. I would recommend them.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I highly recommend Precision. The technicians were outstanding. Brandon the installer was kind enough to call me earlier than my scheduled appointment(which was great for me). Jeremiah the repair tech was awesome!!! He came in, listened to my concerns and solved the problem in no time. I will most definitely recommend Precision to my family and friends. I was not able to select more than one option but I had a new door and opener installed. I love the MyQ.

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Jeremiah Hintz Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Jeremiah Hintz
Review:

Exceptional service the installer called ahead and provided quick service even cleaned up some loose wires from a prior install. Would suggest for anyone that needs a new door

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Ryan Adams Service Provided:
Install Garage Doors

Installers: Ryan Adams
Review:

I woke up to a garage door that did not open Saturday morning and my car was stuck inside. I had no one to help me so I went to Trust Dale and was recommended to Precision. I have seen their commercial however I wasn’t sure. I called and was told the next day someone would come. Joseph Huggins called me and came within 25 minutes. He was prompt and professional. He explained how the garage door worked and how he could help. He also told me he could fix the two problems, one hour each. He kept his word and when he was done I felt like crying because I have had the noisy garage for ages. It was like I got a new door. There was no noise; just smooth and easy. Joe was able to fix the spring and put a new door opener( it was badly needed). He patiently walked me through step by step to install the app on my phone and explained how the new system worked. I felt so at ease and reassured. The next day at school I told a coworker about precision because he is having issues with his garage door. I told him Joe explained the pricing and made it simple for me to understand. Thank you Joe and thank you Precision for having valuable, caring and professional people on your staff like Joe. He is the best.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

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