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Read what people are saying
about Precision Garage Door

Precision Garage Door of Atlanta
has received 97 reviews, averaging 4.10 Stars:
Review:

Tech was polite and very respectful. We needed new springs and center bearing. Cost felt really high but I don't know anything about garage doors or how much it should cost to fix the issue I was having. As long as it doesn't break again I'm happy.
Windle Lands
David Sweeney Service Provided:
Garage Door Repair
Technicians:
Review:

Service representative was polite, efficient, and knowledgeable. He repaired my door by replacing parts that had prevented my garage door from opening. Representative gave a full explanation of new parts 1/2 HP MOTOR, 1 light, 2 remotes, wall button,7 ft. chain rail, and safety sensors. I was given explanation of why the need for replacement, and details for operating the door and remotes. It should be noted that I DID NOT receive a second light bulb although description of equipment provided indicated TWO lights. Representative advised that IF I had a light bulb he would install it in the overhead mechanism. Service was good, but it should be noted that a consumer should ALWAYS receive what they are entitled to during a service call. ONE LIGHT BULB MISSING!! It was not until I received my email receipt (after the representative left) that I realized I had an entitlement to the second light bulb at the time of installation as it was indicated on the receipt. Just calling attention to a consumer issue. It should be noted that I would recommend this company.
Marlene Mcbride
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Brandon was great. Came on time. Immediately installed a new opener and spring system. Was friendly and helpful. However, I think Precision's pricing could be more competitive - so minus 1 star for not having the best pricing.
Tinu Ngo
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Very prompt, same-day service; Technician James was very courteous and got the job done in good time; was not overjoyed at the final price, but just glad to get the job done. Thanks, Precision
Linda Urheim
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was able to get a next day appointment. The rep came within the window and installed the new opener within an hour.
Melanie Smith
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Service was amazing! The garage door tech was super nice and professional. We are extremely satisfied with our choice of choosing Precision Garage Doors. Thank you for excellent service!
Kim Hahn
David Sweeney Service Provided:
Garage Door Repair
Product:
Opener
Technicians:
Review:

James did a terrific job in handling and fixing our garage door after the first technician didn't do the job correctly and we had to call in a second time.
Harshna Kanaye
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Prompt Competent
Vijay Lakkappa
Service Provided:
Garage Door Repair
Review:

I did a search on garage door companies and round Precision Door Service. I checked out the company on Angie's list and their reviews were excellent. I called and made an appointment and the technicians showed up when promised and completed the door installation in the appropriate amount of time. The one reason I did not give a four star rating is that one of the door openers I purchased does not work. I have received several calls that this minor issue would be resolved, but so far, I still have a nonfunctional garage door opener
Phil Davidson
A Response from: Tim

We are so sorry for the opener issues. I understand it has been taken care of. If you have any other issues, please feel free to call! Thank you again for your business.

Orion Smith Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Door Estimator:
Review:

Ed did an outstanding job fixing my garage door.
Rufus C.
Service Provided:
Garage Door Repair
Review:

Garage door refused to go up. Had one car trapped in garage. Called Precision Door. Kevin came first thing Thursday morning. Gave us a written estimate with 3 options to fix door. Completed work very quickly. Was professional, knowledgeable, and very nice. Would call them again for sure.
Doyle King
Kevin Shelton Service Provided:
Garage Door Repair
Technicians:
Review:

We had a rocky start getting our doors ordered and delivered, but our service technician Travis was a consummate professional. He was very efficient, courteous and a pleasure to work with!
Curt Mangold
Travis Plemmons Service Provided:
Install Garage Doors
Product:
Garage Doors
Senior Technicians:
Review:

I reviewed several garage openers online and decided to use Precision Doors. Let me start by saying, my overall feedback is positive, but I always try to give balance feedback. So, the technician arrived within the time frame provided. My issue was a beeping noise coming from the opener, (it needed a replacement battery). He was able to quickly do that, but I was astonished by the cost of the battery (170.00). While there, he recommended servicing of both garage doors, another 129.00 each. I decided to do the service since he recommended that it should be done every 3 years, or so. I was pleased with the work, but a beeping noise ended up being almost 550.00 total with everything that was done. All of that said, I would definitely use and recommend Precision Doors again; however, I just don't like when one thing is wrong, and once at your home, other more expensive services are recommended.
Wright
Sean Scheiern Service Provided:
Garage Door Repair
Product:
Garage Doors
Master Technician and Manager:
Review:

Kevin was very professional and courteous while on the job site.
Michelle Raymond
Kevin Shelton Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Gold Series Springs x 2 Bearing Plates, Nylon Roller. My Door was non-functional. To be honest I only called these buys b/c they said they would come out on a Sunday. I did not get 3 price quotes so maybe I paid more than I should have. What sold me was the service. I called them after seeing them in Google, and they scheduled me right away. I overslept on Sunday and called the person who had emailed me my appointment confirmation and to my surprise I actually spoke to the person who emailed me (Tim). My Tech came and explained everything to me and he did a good job. Door is running quiet. I wish I had remembered to get my other remote battery changed. My door now functions better than when I bought the house.
Allister Blanco
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician was very polite and very knowledgeable about the mechanics of the door springs. He checked everything and gave three different quotes. I got the cheapest one which gave me 1 year warranty. He made the job very quickly and so far the garage door is working very well.
Fernando Iupi
Kevin Shelton Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The guy did a good job, so happy. Great job!
Jose Izaguirre
Guido Valerio Service Provided:
Garage Door Repair
Master Technician and Manager:
Review:

The only reason for given a four on the overall experience is due to having to reschedule 3 times to get the requested technician. Otherwise everything else was good.
Daryn Golder
Service Provided:
Garage Door Repair
Review:

I had a great service tech. The job was taken care of in less than one hour. . If price is not an issue, I recommend this company. The customer service is great. I feel that the price was very high for the job. I had two springs changed. The bill was over $350. I am not sure if this is normal. If it is then you will love the prompt service, scheduling and outcome of the service visit.
Stacy Abston
A Response from: Tim

We have done a lot of research and have found that our pricing is very competitive. With that being said, we also use upgraded parts that are far superior to many of the parts that are available on the market. You will find that our springs have a longer life expectancy than those less expensive versions, being far less expensive in the end.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

very polite and friendly. Timely service. Price was surprising high, but overall experience good
David Cole
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Professional, courteous, on time to install but 2 hours late for estimate (he got the addresses mixed up and went to another before me) and gave a solid competitive price. Made replacing my garage door easy and much less expensive than I thought it would be. They did not bring photos or pictures of garage doors to choose from which I would have thought would be key in making a decision, but I was able to get online via my ipad and the sales man directed me to a site to view the choices. I had called and spoken to 2 other companies and Precision by far even with the 2 small issues were much more together and professional than the other 2. I felt comfortable dealing with them.
Lynda Price
Scott Shaw Service Provided:
Install Garage Doors
Product:
Garage Doors
Installers:
Review:

On time, relatively kind, but labor prices were extremely high. I called and spoke with the president of the company and he took $100 off labor price. Good service, but pricing was higher than other companies. For a project that took less than an hour, I was quoted a labor price of $179 - a little bit ridiculous. Also there is a random tax thrown onto your bill at the end which you don't see until the emailed receipt - frustrating.
Erica Strub
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My two-year-old door was very noisy when opening/closing. Sean did a very good job in lubricating the hinges, etc. so that the door is much quieter operating now. I would have given a 5 star rating except for the fact that I had to spend about 10 minutes to wipe down the doors, inside and outside, to remove all the extra lubricant that was applied.
Russ Desmelik
Sean Scheiern Service Provided:
Broken Garage Door Spring Repair
Master Technician and Manager:
Review:

Great work.
John Assad
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Garage door opener install
F. Wood
Shaun Sewell Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Senior Technicians:
Review:

found on web.
John McCoy
Eric Dunphy Service Provided:
Install Garage Doors
Product:
Garage Doors
Installers:
Review:

I previously gave Precision 5 stars after Sean came out and gave me an estimate. I have reduced to 4 for a few reasons. Twice I received a call to schedule the instillation and scheduled for a Friday, but was called back to say the door would not be available until Saturday. On Saturday Duane came out to install the panal, but was not aware of the other work that needed to be done. I believe he completed all the work and the door works great. One other issue was when I ordered the glass panal it should have come with grids. However it did not and the old grids did not fit the new window. Monday Ryan came out and installed the grids. Again, I want to say that the quanlity of work was excellant, however communication between workers did not seem sufficient.
Pamela Jones
A Response from: Tim

Thank you for pointing out a communication issue within our organization. We had recently shifted some responsibilities between office staff and scheduling and failed to clearly define some roles I am glad that the work was performed to your satisfaction. My personal apologizes for the issues, and your review will make us a better company from discovering internal issues Tim Yeager Owner

Tim Yeager Service Provided:
Garage Door Repair
Owner:
Review:

Technician was AWESOME! Really nice and efficient. I thought the price of $306. to replace 2 spring sets was high. However, selling my house and time restraints didn't allow for another company to come out.
Derek Boyd
A Response from: Tim

Thank you for the kind words about our technician. Although I am not aware of the specific springs installed on your door, I believe the price is very competitive given the fact we use ONLY high cycle springs that give 3-4 times the life of springs installed by other garage door companies. Good luck on your move and thank you for choosing Precision Door

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Duane was professional and courteous. He answered my questions and clearly explained the repair that was needed (broken spring.
GEORGIA WILSON
Service Provided:
Broken Garage Door Spring Repair
Review:

I was able to get an appointment very quickly and at a time convenient for me. When I unexpectedly had to reschedule, the representative was very nice and changed to a new time of my choice with no hassle. The technicians came within my service window, called on the way to my house, were friendly, professional, and had our new extremely quiet opener installed quickly and efficiently.
Lindsay Breedlove
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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