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Read what people are saying
about Precision Garage Door

Precision Garage Door of Atlanta
has received 192 reviews, averaging 4.05 Stars:
1 2 3 4 5
Review:

The gentleman that came out to look at my garage was (I thought)very knowledgeable and explained all things in detail. I pointed out to him what concerns I had and he in return explained all the different options. I was sent a quote and my family and I are looking into it. Thanks for coming out to our home.

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Juan Gordillo Service Provided:
Garage Door Repair

Service Technicians: Juan Gordillo
Review:

Had a great experience with Alex Cohn! Very knowledgeable and great attitude.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Ryan was great and very professional. I appreciate the quick turnaround. Yvonne

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Ryan Hudson Service Provided:
Garage Door Repair

Service Technicians: Ryan Hudson
Review:

I were referred to you all from friend of mind Terry Barron

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

1 2 3 4 5
Date: 11/13/2023
Garage Door Repair
,
Review:

Initial installation earned only 3 stars. Your maintenance visit was 5 stars, so the average is now 4 stars. Tech for maintenance (Chris) was incredibly efficient, polite and knowledgeable, far better than installation tech. Keep it up!

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A Response from: Shirin Kanji

Thank you Gregory, for the feedback. We are interested in hearing more about your initial install of parts and how we can improve in that aspect. We value your input and your experience is important to us!

Chris Karnacewiecz Service Provided:
Garage Door Repair

Service Technicians: Chris Karnacewiecz
1 2 3 4 5
Date: 10/21/2023
Garage Door Repair
,
Review:

Fast service - completely satisfied

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Ryan Hudson Service Provided:
Garage Door Repair

Service Technicians: Ryan Hudson
Review:

I am pleased that my garage door has been properly fixed and is now functional again. I didn't like the inconsistency in the cost given to me by phone by the customer service representative versus the actual cost once the technician arrived. But overall, it was good, quick, quality service. The technician was very professional and knowledgeable. I would recommend them to others.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

N/a

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A Response from: Shirin Kanji

Thank you for the 5 star review and for sharing your feedback with us!

Aaron Page Service Provided:
Garage Door Repair

Service Technicians: Aaron Page
Review:

Horace was very professional and knowledgeable. I appreciated his expertise. Very customer-centric.

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A Response from: Shirin Kanji

We strive to provide superior customer service. We are delighted to know that his service was appreciated by you!

Employee Avatar Service Provided:
Garage Door Opener Repair

Installers: Horace Bedward
1 2 3 4 5
Date: 07/10/2023
Garage Door Repair
,
Review:

Fast, personable, honest, respectful. Quoted a price and didnt pad the numbers (i checked). Had springs, rollers, and cables replaced. Repaired my door and had it fuctionimg well in a flash. What more could i ask for?

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A Response from: Shirin Kanji

We strive to provide superior customer service; your complete satisfaction is always the goal! Thank you for sharing your experience!

Juan Gordillo Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Juan Gordillo
Review:

The spring on our garage door broke due to age leaving my vehicle stuck inside the garage. I called Precision and they had a Tech out to our home within 2hrs. The tech was very thorough in explaining the repairs needed and completed the work in a very timely manner. We appreciate the courteous and professional service that was provided!!’

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A Response from: Shirin Kanji

Our customers come first, your complete satisfaction is always the goal! Thank you for sharing your experience!

Allen Morgan Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Allen Morgan
Review:

Victor was extremely nice, professional, and prompt! He was helpful in his explanation about the mechanics of my garage door which I extremely appreciated! You have in Victor an exceptional employee!!! However, I did feel the price was high. Victor deserves 5 Stars.

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A Response from: Shirin Kanji

We’re extremely grateful and appreciate you taking the time to share your experience with us! We strive to create great experiences for our customers! And our pricing reflects on our experience and with our warranties!

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Arrived on time. Good communication with me. Efficient worker.

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Jeremy Bojkovsky Service Provided:
Garage Door Repair

Service Technicians: Jeremy Bojkovsky
Review:

Great work

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A Response from: Shirin Kanji

Thank you for sharing your feedback with us! We appreciate you!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Had to replace my old dangerous springie thing but happy that I did????they came on time n I was able to make my dr appt.

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A Response from: Shirin Kanji

Thank you for your feedback and we're delighted that we were able to help you in a timely manner!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Good service. Just a little costly!

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A Response from: Shirin Kanji

We appreciate your feedback!

Service Provided:
Garage Door Repair

Review:

Good

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A Response from: Shirin Kanji

Thank you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Searched the web for a company near me after being dissatisfied with the our old company. My wife called for our first service and Jeremy came by 2 hours later. He was professional and courteous and got my old door working wonderfully. Needed new sensors.

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A Response from: Shirin Kanji

Awesome! Thank you for allowing us to be of service! We appreciate your business!

Jeremy Bojkovsky Service Provided:
Garage Door Repair

Service Technicians: Jeremy Bojkovsky
Review:

My technician was awesome… Kind, patient, good communicator. He gave us great service. I cannot say that management Is good at communicating. Over 10 days ago I placed our order To have the new openers installed After vacation. This morning when the technician called he said They were no openers in stock That we ordered…that was according to his manager. I refused to “settle” for a product I did not want. Then low and behold Management tells the technician A pallet is suddenly in the Warehouse. The technician Got us the openers at last And completed the install. Again Xavier is awesome. I can’t say the Management team is on top Of their game or they would be Communicating with their Technicians . Long and short Is Technicians outshine The management and need To work on communicating So everyone is on the same page!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

1 2 3 4 5
Date: 10/13/2022
Garage Door Repair
,
Review:

Very expensive.

-

Service Provided:
Garage Door Repair

Review:

Xavier was your service tech. Very friendly guy. Explain everything well. He is an asset to your company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technician met all expectations. He was prompt, professional, and answered all questions. Upon completion, he went over all features and devices to ensure our comfort. He was quite thorough.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Technician was on time, friendly and neat. Doors look great. However, one isn’t working and I have to wait until Thursday for the trouble shooter.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Courteous will spoken, and knows the job.

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Shannon was my guy, he did an excellent job explaining to me everything i neede to have done. GREAT JOB SHANNON

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Service Provided:
Garage Door Repair

Review:

Your employees were very courteous and customer centric, which stood out during my interactions with both Juan (the initial technician) and Victor who came back to fix my issue a day later. Both Juan and Victor were very personable and professional gentlemen. After Juan visited to resolve my garage door issue yesterday, there was a lot of vibration coming from the motor after he left so I contacted him the following day to come back and take a second look at it. His response was great and another tech (Victor) who was in the area came back just a few hours later. Victor was equally great. However, what really stood out during both interactions is how hungry both techs were to try to get the upsell. While your company may think that’s great to hear, it could be a turn off to customers. I understand that there is value to an upsell, but it seems that your techs in this instance were programmed to push for the purchase of a new motor - even though my current motor was functioning just fine prior to my service call. As it turned out, a piece of rubber had gotten stuck in the gears of the motor during installation of the new belt that I had just paid for. Look, I’m okay with an upsell, but if I did not push back a bit, I could have easily been on the hook. Thanks for listening!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Job well done

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Ridge
Review:

Brandon was extremely professional and knowledgeable. I would definitely use Precision Gararge again.

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Service Provided:
Garage Door Repair

Review:

Tech (Juan) did a good job. Very pleasant & professional. Only reason I didn’t give five stars is price of job seemed too high.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Very professional and courteous service. The only reason I did not give 5 stars was due to the long wait for installation. It was explained due to the pandemic there would be a delay. I wasn’t expecting a 2 month delay. Other that the delay I was completely satisfied. Thank you

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Jeremiah Hintz Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Jeremiah Hintz
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Precision Garage Door Service
Office: (678) 813-3131
6550 McDonough Dr
Norcross, GA 30093
Precision Garage Door Service
Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10

Alpharetta, GA 30005
Precision Garage Door Service
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3

Marietta, GA 30062
Precision Garage Door Service
Office: (678) 607-8894
137 Bethea Road
Suite 701

Fayetteville, GA 30214
Precision Garage Door Service
Office: (678) 802-8110
5152 Belle Wood Ct
Suite E

Buford, GA 30518
Precision Garage Door Service
Office: (706) 509-2967
4390 Atlanta Hwy
Suite B

Bogart, GA 30622
Precision Garage Door Service
Office: (770) 246-2786
135 McDonough Pkwy
McDonough, GA 30253