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Read what people are saying
about Precision Garage Door in:

Dallas, GA

Precision Garage Door of Atlanta
has received 57 reviews, averaging 4.98 Stars:
Review:

Tim, Our 17 year old garage door broke on a Friday afternoon. The problem was obvious, one of the torsion springs was broken. Unfortunately the door was stuck, down, fully closed, and could not be opened manually. We found you with good reviews on Angie's List. When I called I fully expected to be scheduled for some time the following week. A very pleasant lady answered my call. After exchanging a few pleasantries about how each of our day's were going she surprising scheduled my repair for the following day, a Saturday morning. She advised me that your technician would call me about a half an hour before his arrival. About 8:10AM Saturday morning your technician, Chason, called to say he was on his way. When he arrived he greeted us cheerfully with a smile and a handshake. I asked him specifically, "are you in a good mood?" to which he responded immediately, "Yes, I am!" You see, it was raining, the garage door was stuck down, and our garage was a cluttered mess. Because of that we were unable to clear any space, in advance, for him to do his work. He got the door up, assisted me in clearing minimal work space, and got the door up. He advised me that he was going to do an inspection and write up a proposal. He showed us the worn parts to our garage door, less the broken spring, and explained why he thought the spring had broken and which parts he recommended should be replaced. Everything he told me make logical sense to me. Chason presented us with three or four repair option packages. We chose a repair option the replaced all the worn parts that he had identified and nothing more. He immediately went to work making the repairs and then showed us how to annually lubricate the new parts requiring lubrication. Anyway, I could go on and on, but I won't. To sum it up, from the time I called, until Chason left, it was a very pleasant professional experience. I hope that all of your employees are like the lady I spoke with and Chason, because we WILL RECOMMEND Precision Door Service to friends in need! Thank you!
Wayne Jones
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

James did an excellent job installing my new Liftmaster motor and explaining all of the features. He went above and beyond the typical install by going the extra mile to ensure the unit was properly secure to reduce vibration and hid all the wires that were exposed on the current unit. He was very professional and polite! I will definitely be recommending James to come back out when my other door needs replacing! Thank you for the quick and great service! Give this man a bonus!
Eric Bishop
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great Work, on time. Technician very friendly and knowledgeable.
Pete Kracala
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The gentleman that came out was very professional. He couldn't repair our door because it needed to be replaced. He explained to us why he couldn't. We were going to have him order a new door for us and have it installed. Shortly after he left, I had a family emergency in California. My brother was losing his fight with cancer. Sadly he passed this September. I am back home now and would like him to put that order. I in for us. I see I have to select a service performed. So I will select something so I can send this review....please read the statement above. Thank you
Suvella Bunch
Service Provided:
Garage Door Repair
Review:

I have always been happy with the service I received. The technician was very professional and gave good advice .
Teresa Dempsey
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The tech guy (James Meador) got here was relaxed and asked what the problem was. I showed him and he said not a big deal, nothing broken or needed replacement just needed cables put back on and spring adjusted. I agreed to work and he got to work. He put it in overdrive and got it done very quickly. He worked very fast and efficiently. Tested the garage door a few times and wad done. I'm very pleased with the work and would recommend him and Precision
Jaime Lozano
Service Provided:
Garage Door Repair
Review:

Tech was on time and explained what his recommendations were! Great service and he went above and beyond to make sure I was satisfied.
Tom Lyon
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Garage door repairs
Herman Whitehead
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Thorough from start to finish, effective communication, went above and beyond! Plus friendly, kind from reception to technician- Will highly recommend!
Shea Roberts
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Ryan was a pleasure to work with. He walked me through all the options I had and did a great job of installing my selection.
Maureen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Ryan came in accessed the situation and not only repaired the problem I called for but made improvements that made my entire frame work stronger.. EXCELLENT job & because of him your company will be my garage door company from now on... Thanks Ryan...
Harold Harris
Service Provided:
Garage Door Repair
Review:

Dustin was our technician. He did a fabulous job! He explained everything that we needed to fix our garage door. The spring had broken. He gave an estimate to fix the garage door. Then I asked about putting in a garage door opener as well and explained I didn't have much wiggle room in the budget. Dustin was completely honest and upfront about which one to use and how much it would cost. He also told me about a credit card we could use from Precision if we needed to. Dustin took his time and made sure everything worked correctly. He spent time making sure I understood how to use the app on the phone to close the garage door. When the other garage door spring breaks, we know exactly who we are going to call and we will ask to install another garage door opener. My husband and I are thrilled with Dustin's work and service. Thanks so much!
Karen Phillips
Service Provided:
Install Garage Doors
Review:

I have already been complimented on the work done! Orion was a great sales person (no pressure) and Rick was an EXCELLENT installer. I couldn't be happier with how I was treated and the work done. To say above and beyond is an understatement. My neighbor is already wanting to have his doors done as well. I told him I would certainly recommend you guys and was ready to start handing out cards. Thank you again for the Excellent Service and Product.
Casey Lanham
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent service from an excellent employee
Frances Clark
Service Provided:
Garage Door Repair
Review:

Professional knowledgeable tech helped me to decide to upgrade my broken SPRING system to a better MORE reliable torsion spring..Quick and clean installation.Very satisfied.
Walter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We were totally impressed with your prompt, thorough and polite service today. We just moved to Georgia and your professional attitude and expertise allows us complete security. Sincerely Ted MacKenzie
Ted Mackenzie
Service Provided:
Garage Door Opener Install
Review:

James did an excellent job, explains my options and the costs. He also does excellent work. I am so pleased with the results!! Thank You!!
Danielle Rose
James Meador Service Provided:
Garage Door Repair
Technicians:
Review:

I was very pleased with the young technician that came out to fix my remote. He explained everything and very knowledgeable and will give a five-star rating.
Martha Margolin
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

You should be proud of Ryan. He is one of the reasons I called Precision AGAIN. He worked with my Mom and myself when I had to have her door replaced. He is very understanding and very considerate as well as professional. He is a definite asset to Precision.
Sandra Bridgers
Ryan Hudson Service Provided:
Install Garage Doors
Technicians:
Review:

Torsion Spring exploded. I scheduled an appointment online at 10:47pm. Alan calls the next morning at 7:22 saying he will be at my house in hour and 30 minutes depending on traffic. He arrived around 9:25am due to traveling from McDonough to Dallas. Inspected all components and made recommendations of needed services. Replaced the spring and was gone by 9:50am with another satisfied customer. I will be using Pecision again!
Andrew
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Awesome! Same day service and the tech was superb! We thank you for awesome service.
Michael Harris
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Great Service. Highly recommend!
Tiffany C
Service Provided:
Garage Door Repair
Review:

I did a search on garage door companies and round Precision Door Service. I checked out the company on Angie's list and their reviews were excellent. I called and made an appointment and the technicians showed up when promised and completed the door installation in the appropriate amount of time. The one reason I did not give a four star rating is that one of the door openers I purchased does not work. I have received several calls that this minor issue would be resolved, but so far, I still have a nonfunctional garage door opener
Phil Davidson
A Response from: Tim

We are so sorry for the opener issues. I understand it has been taken care of. If you have any other issues, please feel free to call! Thank you again for your business.

Orion Smith Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Door Estimator:
Review:

Very pleased with the service I received from Dustin. He solved my problem efficiently and professionally. He even went the extra mile to show me how to operate my wireless keypad. I would definitely recommend!
Rick Roberts
Service Provided:
Garage Door Opener Repair
Review:

Kevin was prompt, knowledgeable and efficient. The door is working to standard and much quieter than before! Thank you!
C Shouse
Kevin Shelton Service Provided:
Garage Door Repair
Technicians:
Review:

Excellent customer service. Educated on features that I was t aware of. Highly recommend!!
Miachael Andersen
Service Provided:
Garage Door Opener Repair
Review:

Great service, no surprises, professional installation at the stated price, no surprises. Refreshing after my recent experience with another contractor.
Brad
A Response from: Tim

We're so happy you had a great experience. We strive to make every experience a great one!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great job!
S. Loiselle
Ryan Hudson Service Provided:
Garage Door Repair
Technicians:
Review:

Very satisfied with the service I received. The technician was on time, courteous and was very professional in installing my new garage door opener. Will definitely use Precision Door in the future.
M. Cormier
Ryan Hudson Service Provided:
Garage Door Opener Install
Technicians:
Review:

He was wonderful. Thank You!
W. Lindsay
Service Provided:
Garage Door Repair
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