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Read what people are saying
about Precision Garage Door in:

Alpharetta, GA

Precision Garage Door of Atlanta
has received 690 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Great job. Called before they came, showed up on time, did evaluation of my door, walked me through my options and replaced parts needed. Finished quickly and with no issues. Would definitely call on Precision again!!

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A Response from: Tim

Thank you for the great review. Awesome customers like you make our jobs easy and we are so happy we could help with your door needs. We appreciate your business and please don't hesitate to call if we can help in the future.

Shaun Sewell - Senior Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Shaun Sewell - Senior Technician
Review:

Shaun was professional , knowledgeable and efficient! Great service and work! He arrived on time and even gave me a call before he arrived. Fixed all three garage doors and was patient with my two kiddos running around. Great company and great quality work. Can’t stress how professional he was. Thank you!

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A Response from: Tim

Thank you for taking the time to share this positive review! We will be sure to share this with Shaun and tell him to keep up the fantastic work. We look forward to working with you again and we appreciate your business!

Shaun Sewell - Senior Technician Service Provided:
Garage Door Repair

Service Technicians: Shaun Sewell - Senior Technician
Review:

Being an idiot, I damaged my garage door. It was pretty bad. Precision was the only one of the "24 hours companies" that answered the phone and were able to come out same day. Jojo came out and explained the damage and what he can repair. Within hours of breaking the door, JoJo had the door up and running like new. He serviced the entire system as well and opening and closing the door is much quieter than before. I would definitely come back to Precision (hopefully I get JoJo again) and will recommend them to all my neighbors.

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A Response from: Tim

Thank you for your business and the five star review. You are not an idiot, it happens all the time. We are so glad you called and that Joe was able to take care of your garage door in a timely manner. Please don't hesitate to call if we can help in the future, we look forward to working with you again.

Service Provided:
Garage Door Repair

Review:

These guys are the absolute best. Excellent service with quick turnaround. Very professional and personal techs. I highly recommend Precision to anyone who needs new installation or service. 5 stars all the way!

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A Response from: Tim

Awesome feedback, thank you for taking the time to share it with us! We are always here to help whenever you need us so please don't hesitate to call. We appreciate your business and the recommendation!

Shaun Sewell - Senior Technician Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technicians: Shaun Sewell - Senior Technician
Review:

Today we had maintenance done on our garage door and a new garage door opener installed. Sean called before arriving and asked if he could come earlier than the appointment time. That was great! He was very knowledgeable and provided excellent and professional customer service. He took the time to thoroughly inspect our garage door and afterwards gave us a detailed description of the maintenance options and costs before beginning to work on the door. He worked quickly and efficiently. After repairs and installation he went over all the repairs he made and demonstrated how to use our new garage door opener. His work looked very clean and neat. We especially appreciated that he used a mask and gloves and sprayed all the areas that he touched with a disinfectant. Overall it was a excellent experience.

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A Response from: Tim

Seeing that you had a 5-Star experience is the best thing we could hope for! Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. Shaun is a valued team member and we love how satisfied you are with the service he provided. We appreciate your business and are here to help whenever you need us.

Shaun Sewell - Senior Technician Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technicians: Shaun Sewell - Senior Technician
Review:

Great service. Replaced the broken spring in less than 30 minutes.

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A Response from: Tim

Thank you so much for your business and the 5-star review! We will share this with our team to let them know to keep up the amazing work. Please call if we can help in the future.

Shaun Sewell - Senior Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Shaun Sewell - Senior Technician
Review:

Dustin was competent and pleasant. I was very pleased with your responsiveness.

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A Response from: Tim

Thank you so much for your 5-star review! We will share this with Dustin and let him know to keep up the amazing work.

Employee Avatar Service Provided:
Garage Door Opener Install

Service Technicians: Dustin Ridge
Review:

They made the buying process very easy for me . They have been very responsive from the initial beginning throughout the installation Showed up on time and were very professional

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A Response from: Tim

Thank you so much for your business and this review. We really appreciate you being a customer and we’re here for you anytime, please don't hesitate to call. We hope you enjoy your new doors for many years!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

New tension springs installed. Dustin was very professional and knew what he was doing. Very satisfied

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A Response from: Tim

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with the service provided. We appreciate your business very much, please call if we can help in the future.

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Ridge
Review:

Great

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A Response from: Tim

We appreciate your business and the five star review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great Job by Fred who installed our doors yesterday!! Also, great sales experience with Orion!!

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A Response from: Tim

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and we hope you enjoy your new doors!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I chose Precision for my garage door needs because of all the excellent reviews that I read online. As it turns out, they were all true! Considerate, honest, friendly employees and reliable service.

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A Response from: Tim

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for trusting us with your business. We look forward to working with you for many years to come!

Shaun Sewell - Senior Technician Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technicians: Shaun Sewell - Senior Technician
Review:

Dustin did a fantastic job on installing my new garage opener unit, he was well mannered, knowledgeable and professional. I would recommend him to all my friends and clients, we’ll done sir.

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A Response from: Tim

Thank you for taking the time to share this positive rating! We will make sure to share this with Dustin and let him know to keep up the amazing work. We appreciate your business and look forward to working with you in the future if you need us.

Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technicians: Dustin Ridge
Review:

Great service. Determined the problem and replaced the part.

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A Response from: Tim

Thank you, we love hearing that you received great service. We appreciate your business and are here to help anytime you need us.

Jeremiah Hintz Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Installers: Jeremiah Hintz
Review:

Shaun was outstanding. He arrived on time. He knew what he was doing. He was friendly, explained all options for addressing my problem, and worked until everything was perfect. Shaun is an asset to your company!

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A Response from: Tim

Thank you for taking the time to share this positive rating! We will make sure to share this with Shaun and let him know to keep up the amazing work, he is a valued employee. We appreciate your business and look forward to working with you in the future if needed.

Shaun Sewell - Senior Technician Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technicians: Shaun Sewell - Senior Technician
Review:

Great honest people

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A Response from: Tim

Thank you so much for your business and the kind words. Please give us a call if we can help in the future.

Service Provided:
Garage Door Repair

Review:

So grateful for your quick response to an emergency with the malfunction of my garage door. Justin was excellent with his response. He explained in detail the repairs needed and options available. He completed the repairs in a timely manner ! He is an asset to your company! Very satisfied with Precision Door’s quality of service!!

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A Response from: Tim

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Dustin is a valued team member and we love seeing how satisfied you are with his work. We appreciate your business and if we can assist you in the future, please don't hesitate to call.

Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Ridge
Review:

This is the second time that I had to call them for service. Ended up replacing the motor and other parts. They gave me very reasonable price and they are very professional. I would recommend this company for any repairs.

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A Response from: Tim

Thank you so much for this great 5-star review. We really appreciate your repeat business and helping to share the word about our company. If we can assist you in the future, please don't hesitate to call.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

I would like to thank Precision Door and Joe Simon for a great job and financial consideration because of hard times that we are all in. Your company has a big heart. Thank you, Alan Arnold

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A Response from: Tim

Thank you so much, that means a lot. We try to be as competitive as possible with our pricing, especially with the current economic situation going on. We are so glad that Joe was able to work with you and provide you with five star service. We appreciate your business very much and if we can help in the future, please let us know.

Service Provided:
Garage Door Repair

Review:

Prompt and fair. Presented options for repair

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A Response from: Tim

Thank you for your business. We are so happy we could provide you with five star service. Please let us know if we can help in the future.

Service Provided:
Garage Door Repair

Review:

I had the technician service and replace parts of my garage door. Did a great job and very professional. Thanks for all your help

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A Response from: Tim

You're welcome, thank you for your business and the five star review. We are so glad Shaun could take care of your garage door needs!

Shaun Sewell - Senior Technician Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Shaun Sewell - Senior Technician
Review:

They were very prompt and professional. They corrected my problem in minutes. I would recommend them to anyone requiring a warranty repair, or installation of a new door(s).

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A Response from: Tim

Thank you so much for the five star review and recommendation. We are happy we could help take care of your door needs so quickly. We appreciate your business and are here if you need us in the future.

Shaun Sewell - Senior Technician Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technicians: Shaun Sewell - Senior Technician
Review:

Very very helpful!!

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A Response from: Tim

We are happy to help. Thank you for your business and the five star review!

Shaun Sewell - Senior Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Shaun Sewell - Senior Technician
Review:

Quick, friendly, and very reasonable price. Will definitely use again! Great customer service!

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A Response from: Tim

Great feedback, thank you for sharing. We look forward to working with you again in the future, if the need arises. We appreciate your business very much!

Brandon Seligman Service Provided:
Garage Door Repair

Service Technicians: Brandon Seligman
Review:

Prompt, knowledgeable and professional.

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A Response from: Tim

Thank you, we appreciate your business and the five star review!

Shaun Sewell - Senior Technician Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Technicians: Shaun Sewell - Senior Technician
Review:

Extremely bad sales tactics - just be open and recommend what is really required and a reasonable price than asking to negotiate! Also similar to car sales tactics, he wanted me to take decision immediately. I was quoted $1900 to do repairs and around $2600 to replace doors! When I mentioned that since the price was high for repairs, I would prefer to do some research and decide in couple of days tech person got angry and just took off. Hope this was just the specific person...

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A Response from: Tim

We are very sorry you had a bad experience with our technician. We appreciate you bringing his behavior to our attention. We have thoroughly discussed your experience with him and used it as a teaching tool to explain that not everyone makes a decision on the spot, or are impulsive dealing with investments, repairs, purchases, etc. You certainly have the right to think on it and do research, we apologize he made you feel like you couldn't and that he left the way he did. His behavior that day is not an example of our company standards and expectations, as customer satisfaction is our top goal, we apologize we fell short of this goal with you. We value our customers very much and we hope one day we are able to help with your garage door needs.

Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

Precision was the only company I called that would commit to coming out first thing the next morning to diagnose a problem with our garage door. The technician David Sweeney was friendly, knowledgeable and quick to diagnose and fix our problem. I took the other company’s sticker off our garage wall and put up precision’s sticker so I have their number right where I need it, enough said!

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A Response from: Tim

Thank you so much for calling, we are happy to help anytime you need us. David is a great employee and we love seeing that he was able to take care of your garage door needs. We appreciate your business very much!

David Sweeney Service Provided:
Garage Door Repair

Service Technicians: David Sweeney
Review:

Shaun was very professional and efficient.

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A Response from: Tim

Thank you, Shaun is a great employee and we are so happy he could help with your door needs. We appreciate your business and the five star review.

Shaun Sewell - Senior Technician Service Provided:
Garage Door Repair

Product:
Cables

Service Technicians: Shaun Sewell - Senior Technician
Review:

Very professional. Nice techs..

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A Response from: Tim

Thank you, we appreciate your business and the five star review!

David Sweeney Service Provided:
Garage Door Opener Repair

Service Technicians: David Sweeney
Review:

The service produced a positive outcome and the Tech was excellent

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A Response from: Tim

Thank you for your business and the review. Love hearing that Jeremiah was able to take care of your door!

Jeremiah Hintz Service Provided:
Broken Garage Door Spring Repair

Installers: Jeremiah Hintz
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Precision Garage Door Service
Office: (678) 813-3131
6550 McDonough Dr
Norcross, GA 30093
Precision Garage Door Service
Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10

Alpharetta, GA 30005
Precision Garage Door Service
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3

Marietta, GA 30062
Precision Garage Door Service
Office: (678) 607-8894
137 Bethea Road
Suite 701

Fayetteville, GA 30214
Precision Garage Door Service
Office: (678) 802-8110
5152 Belle Wood Ct
Suite E

Buford, GA 30518
Precision Garage Door Service
Office: (706) 509-2967
4390 Atlanta Hwy
Suite B

Bogart, GA 30622
Precision Garage Door Service
Office: (770) 246-2786
135 McDonough Pkwy
McDonough, GA 30253