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Mark Mosely

Mark Mosely
Senior Technicians
Reviews: 226
Average: 4.89 stars
Drug Test: 3/17/2015
Mark Mosely has received 226 reviews, averaging 4.89 Stars:
1 2 3 4 5

Mark Mosely's Bio:

Mark is a father of two who loves spending time outdoors with his children. He has been in the residential and commercial door business for over 16 years, and enjoys fixing customers problems. His daily goal is to make every customer 100% satisfied before he leaves their home!

Review:

Used your company based on a great experience in Charleston, SC.

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A Response from: Shirin Kanji

I hope we continued your experience with Precision Door. Hopefully the 5 star review is an indication you were treated well Thank You for letting us serve you

Service Provided:
Broken Garage Door Spring Repair

Review:

5 star review.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Mark was wonderful-could not have done a better job! We are very pleased!!!! Thanks to Mark

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Garage door repair

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Garage opener install

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Garage door repair

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Garage door opener install

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Fast work and good job

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technician was very professional and knowledgeable. I am confident that if there was ever a problem with my new install I can trust the company to fix it no problem. The new opener is so quiet and runs great. Excellent experience all around!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Mark installed a new replacemnet panel in our new door and was great! Very quick and very nice and helpful.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Good work, and the best part is Tim(the owner) is good in follow ups and really made every effort to address my issues, overall I am happy with pricing and service, i would recommend them to friends.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

These guys were great to work with! They gave me two options for repairing my garage door and were prompt in scheduling and repairing my garage door. I would highly recommend them again for anyone who has garage door assistance.

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Service Provided:
Install Garage Doors

Review:

I am so impressed and pleased with the service I just received by Mark and Precision. My torsion springs broke last night and I thought God is this another pop quiz? I did my best not to worry and get upset, so I prayed about it and left it in God's hands. When I woke up this morning I didn't know who or where to start, but after a few calls I spoke with Megan and had such a comfort come over me, I knew this was the right place. Mark hit the nail on the head with his professionalism, service and kindness. There is nothing I would suggest to improve your company! A first class operation that I will call for all my repairs and when I am ready to replace my garage door, they are the only one I will call. Thanks for the great service! 5 Stars!!!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Garage door repair

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Mark was friendly, professional, and extremely knowledgeable. Had us up and running in about 20 minutes. Wonderful to experience such courteous service. Thank you!

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Service Provided:
Garage Door Repair

Review:

Garage door opener install

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I would never use any company BUT Precision Door. Mark is a great tech - he has always been honest and fair with me regarding pricing. He is also fast and extremely efficient and cleans up after himself. There is no question that he's a great asset to the company!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Mark did a great job replacing the set of springs. He also replaced the rod bearing plates and corrected their installation to the wall. He was very quick and worked efficiently. This was for my rental property and if I run into any other issues or find someone else who needs an expert we will point them your way.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I saw your article in your business resource magazine. Your add was done very well and gave a lot if info. Mark did a great job adjusting the doors. Cheryl Cooper Abbott

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Service Provided:
Broken Garage Door Spring Repair

Review:

Garage door install

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Angie's List Big Deal

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I have used Precision a couple of times, and each time they have given prompt and effective service. Mark is a great tech, and he explains the service fully. He did not try to up-sell me nor inflate the price of the service. I feel that I was treated very fairly and will certainly use Precision again if necessary.

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A Response from: Shirin Kanji

Thank you for the endorsement. Mark is my general manager and is completely focused on customer service and fairness. Tim Yeager

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We recently had a new door installed. We soon began to have trouble closing the door. When I called for maintenance, it took several days, and the repairman didn't get here until approximately 1:30, well outside the 10-Noon window we had been told, without any notice of the delay. My wife, who was home, had a doctor's appointment and was in the shower when the repairman arrived. We never did find out what the problem was, he simply told her he would fix it, and he did. Every one was pleasant.

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A Response from: Shirin Kanji

Dear Mr. Blackburn: I am sorry that our tech was late for his appointment. He certainly should have called to advise you that he was running behind. We teach/instruct our technicians never to leave ANY job until it is complete to the highest standards. That was the reason for the tech running behind on his window with you. We want them to be very picky about their work. Having said that, we also teach/instruct our technicians that they must communicate with their customers during the course of the day should they be running behind. We obviously did not do this. I will use your work order and 3 star review as a teaching tool in our next training session to emphasize no matter how quality the work, communication is just as important to be respectful of a customers time waiting on our arrival. Thank you for sharing this feedback with us, and thank you for your business! Tim and Lynn Yeager Owners

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Garage door repair

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Awesome!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Rebuild

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Springs

-

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The guys were courtious, same day service, and had all the parts to make the repair that day.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Torsion conversion

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent work, prompt.

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Service Provided:
Garage Door Repair

Product:
Springs

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