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about Precision Garage Door in:
Douglasville Area, GA
Precision Garage Door of Atlantahas received 293 reviews, averaging 4.96 Stars:
Douglasville, GA
We are incredibly grateful that you took the time out to complete this review! Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again! Thank you!
Product:
Lithia Springs, GA
To see what your service look like
- Chinyere Nkwocha
Thank you for the 5 star review!
Product:
Lithia Springs, GA
Precision Garage save the day. My garage door opener stop after 15 yrs. Precision was able to come out the SAME DAY that I called and installed a new garage door opener in 1 hour. The technician was very professional and explained all the different types of openers and ask all my questions. He was awesome!
- Etta Guillory
Product:
Dallas, GA
I called and they came out the same day. I got a good estimate on two doors and two openers. I was told that it would take 7 to 10 days to get all the supplies delivered. I got a call two days later and they said that had all the parts in , a few.day later I had my door in. It took the guy 4 hours. I was impressed and glad I choose Percision. Great job.
- Mark Carter
Lithia Springs, GA
On time and very nice service tech
- Steven Thomas
Douglasville, GA
I called for an emergency for one of our clients. One of my technicians actually damaged a garage door on a job and I needed someone to respond quickly. Precision door was fast and efficient and helped my customer right away. They made it easy to call them next time if I have another issue come up. Thank you for the awesome service and I will be calling again when the need arises.
- Bridgette Hatch
Dallas, GA
Tommy was great.5 star employee
- Roger Gleadhill
Douglasville, GA
I AM SO HAPPY...after going to a major home repair store..in which I was VERY Disappointed..I googled this company..NEXT DAY INSTALLATION!!!!....I waited 3 days for the other guys....LOL..HE CAME,LOOKED INSTALLED,TALKED....BEST EXPERIENCE WITH THIS COMPANY....
- Gabrielle Manigault
Product:
Dallas, GA
Very good service. On time, efficent, friendly finish job in two hours.
- Torrell Randall
Douglasville, GA
I selected your company because of the reviews online, made an appointment, and the day of the appointment I called and found out my appointment had been changed without telling me. So I did not reschedule because I took off for this appointment, I was going to use someone else, but the lady I spoke to on the phone obviously knew I was not pleased, Monday morning I got a call from Sean, and he really changed my opinion on this company and made me fill like I made the right decision to stay with Precision Door, so I only have positive feedback for them. The technician, Joshua, came out and was very professional. What I can see they are customer focused, Way to go! Use them you will not be sorry!
- Reginald Blakney
Dallas, GA
Repairman called ahead and was earlier than he expected. Was thorough and did a good job, Would have given a 5 except that I had a $249 charge for a hung door, which I thought was a little high.
- George carmi Marsh
Product:
Dallas, GA
Dustin was great. We will continue to use Precision and recommend them to all of our friends and family.
- Kim Lang
Thank you!
Douglasville, GA
Googled it and you were 5 star company. Reviews were positive.
- David Sisson
Thank you for checking the reviews and for choosing Precision!
Product:
Dallas, GA
I used the chat now option to begin conversations. I was answered promptly and professionally. I was told the expectation and there were no surprises. Within a few hours a tech named Jeremy called to say he was on his way, Jeremy was very professional and was a pleasure to deal with. Good customer service oriented employees are hard to find. I added a keypad to my order and Jeremy did not have the part he said no worries let me make a phone call, within 15 minutes another employee arrived, introduced himself and delivered the part. This is above and beyond customer service as I added this on last minute to my service request. Great job.
- David Kinzer
Thank you for choosing Precision and for sharing your experience. We value your business.
Dallas, GA
Very professional. Once I scheduled the appointment I was notified with a text who my technician would be. I received an email the day before.. Very impressed with the service and the technician.
- Jeff Bourassa
We never tire of hearing from customers who appreciate the details mentioned in your review. Thank you for noting them and thank you for your business!
Dallas, GA
From the beginning I was very impressed with the process of your sales person. I live in an HOA and the sales person checked about the code had your engineer draw what it would look like so that we were on the mark from the beginning. Also knowing that it is made here in the Atlanta area made an even better choice. Knowing I have allergies to chemicals, they made a point to hold it a little longer in order to have the chemical gas off taken care of. Your installers were quick, cleaned up well after themselves and were professional. The door itself is wonderful. So,quiet,has just enough of the safety issues where it is not over brain makes. Sensor light over the motor. Temsensor, and the safety on the door gauge itself. I was very pleased
- Suzan Deal
Product:
Douglasville, GA
The technician was very professional and friendly. He provided an analysis of the problem prior to performing the repairs. He cleaned up and left the area very neat. He explained the new system and he would return if we had any additional questions.
- Donna Williams
Thank you for choosing Precision and sharing your review!
Product:
Villa Rica, GA
I was very pleased with the immediate response! Mike did a great job, was very friendly and fast. I will use them again if the garage doors need work.
- Herman Schloemer
Thank you for choosing Precision!
Product:
Douglasville, GA
Jeremiah, very professional and provided great service! Thank you!!
- Donald Collins
Thank you for choosing Precision!
Dallas, GA
Outstanding product and service. Justin was a very knowledgeable tech and I was surprised at how fast the new opener was installed. Love how smooth and quiet the Lift Master opener is!
- Ron Cook
Thank you! Enjoy the new "quiet".
Service Provided:
Product:
Service Technicians: Dustin Ridge
Dallas, GA
Nice guy very professional, prompt service.
- John Oneal
Thank you!
Dallas, GA
You cannot imagine how grateful I am that Michael could come out the same day we call. He was very professional, knowledgable and personable. I will definitely recommend this company on all of mu friends.
- Betty Butler
Thank you for choosing Precision and for sharing your experience. We appreciate your recommendation!
Villa Rica, GA
I called Saturday to inquire about a repair of a broken spring on my garage door. Sent a repair technician, Mike, on Sunday. He completed the job in a timely manner and did an inspection on my door to give me a heads up about future issues I may have. Price was on par with what I expected. Quick and reliable. No issues.
- Clint Carothers
We are glad we were able to take care of your garage door needs over the weekend. Thank you!
Product:
Douglasville, GA
Technician arrived well within time they indicated he'd arrive. Excellent customer service. Technician very knowledgeable. Very pleased with my repairs
- Stephan Scott
Thank you for choosing Precision!
Product:
Dallas, GA
I would like for you to give the man who installed my garage door a raise! He had a wonderful attitude and did not waste any time doing the install. I would happily recommend your company!!
- Nell Quinn
Thank you! Fred is a great employee and we appreciate his work and attitude!
Dallas, GA
Always great customer service!!
- Kimberly Mintz
Thank you! We strive for that and love to see it pays off!
Douglasville, GA
Chasen Pike was great to during the work I needed. He was through in explaining the issues and he identified them to me. He also educated me on garage doors and what the parts on them do that needed replacing. He also explained why the issue happened. Once I told him the age of the garage, he looked for other things and told me the lifespan of those parts. He gave me three options with estimate to choose from for the repair. I chose option 3 an he replaced the motor, rollers, cables and safety sensors. Two remote controls with batteries come with the plan. Once I decided he completed the work and demonstrated everything to me and allow me to test everything in real life situations. I am very satisfied with Chasen's kindness and professionalism. I will request Chasen as my technician if I need additional work on my garage. I give Chasen a 5. Phae Snow
- Phae Snow
Phae, Thank you for your review and for choosing Precision to service your garage door needs. We hope you don't need us again for quite some time, but if you do, we will be there for you. Again, "Thank you!"
Product:
Dallas, GA
I was out of town when my garage door quit working. My wife called to say the door wouldn't go up. When I got home, I found that the door was extremely heavy, indicating a broken spring. I knew I needed a professional so I looked up several garage door companies in the area. Precision's estimate was on par with the other companies, but I knew their name from their TV ads. My experience with Precision began with great customer service on the phone. The representative was polite and professional, listened to my needs and presented me with relative options. I was impressed that I was able to get on the schedule for the following day. I was told the name of the technician who would be coming to my home was Brandon and that I could look at his profile on their website. I read his reviews and was confident with who was coming to my house. Brandon called the morning of our appointment to let me know he was a little behind schedule, but was on his way. I believe he showed up only 15 minutes late. He was friendly and professional, and extremely knowledgeable. He confirmed immediately that the spring was broken and explained the system to me. Unfortunately, the door spring system the builder installed was builder-grade and sold as an economic package. I had been quoted a price over the phone to replace one or two springs. However, because of the system installed, I had to replace the entire system, not just the springs. The total replacement was much more expensive than simply replacing springs. Thanks to Brandon, however, I completely understood the necessity to do so. Brandon thoroughly detailed the options to me, made some suggestions and ultimately helped make my decision easy. My experience with Precision Overhead Garage Door Service was exceptional from beginning to end. I would highly recommend them to anyone who was in need of any service related to their garage door.
- Bob Arnold
We thank you for taking time to detail your "Precision" experience from start to finish and we also thank you for choosing Precision to address your garage door needs. Your recommendation to others is, of course, greatly appreciated. Enjoy the new system!
Product:
Service Technicians: Brandon Seligman
Dallas, GA
Dustin, my repairman, was prompt, courteous, cheerful, knowledgeable and helpful while replacing my broken garage door spring. I wish all repairmen were as professional as Dustin. Thank you Dustin, you deserve a raise and a promotion
- Mark Parker
Thank you for the review! It's always great to hear customers complimenting our technicians. They work hard and have spent a lot of time training and gaining industry knowledge and know-how. We certainly appreciate your business as well as the professionalism of our technicians, like Dustin.
Service Provided:
Product:
Service Technicians: Dustin Ridge
Dallas, GA
Had to get my garage repaired. I thought the price was a little high but I will have to say they were very professional, very nice and got the job done in little time. i will use them again and recommend to others.
- Peggy Bone
We invest time and energy to assist our technicians in becoming professionals in their field of work in order to provide our customers with great service. Thank you for choosing Precision!
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
After contacting two companies, I became frustrated with their sales tactics. I decided to call Precision. The lady who scheduled a visit the next day was very kind. I was given a four hour window. The technician, Roy, called me to let me know he will be at my house shortly. Roy quickly diagnose the problem and I appreciate the fact he explain to me why I needed a new motor. His diagnostic skills were on the money. He explained three options to me. He treated me extremely fair and within 90 minutes, I had a complete installation working flawlessly. Needless to say, I was very happy I contacted Precision. I will be needing another door opener in the near future, and will certainly contact Precision. I have never dealt with this company before. I did not know anyone employed there before today. I am writing this review without the encouragement of anyone. I just think in this world, when you get professional service, a person should take the time to let management know they have a very skilled technician.
- Bob Smalley