Review:

My aunt used the service and was please with the service and price.

Thank you for taking the time to leave a review. We appreciate your business and we are so happy we were able to help your aunt with her door needs.

Review:

I have used Precision about 3 times, and each time I have been pleased. Twice I have had the pleasure of having Edward Davis service my doors. He is very knowledgeable, kind, and dependable. Thanks for always providing great service.

Thank you so much for your 5-star review! We will share this with Ed and let him know to keep up the amazing work. We appreciate your continued business and we look forward to working with you again, we are here anytime you need us.

Review:

Very customercentric. They checked on my service as soon as I confirmed I accept their service. The gentleman that installed the two doors was OUTSTANDING. He cleaned his area and double checked to ensure no trash was left on the floor.

Thank you so much for the kind words and taking the time to share your experience with us. We love seeing how happy you are with the service provided by Vince, he is a great employee! We hope you enjoy your new doors and please don't hesitate to call us if we can assist you in the future.

Review:

Excellent service!!! Garage door was fixed in 30 minutes.

Thank you, we are so happy we could help with your door needs! We appreciate your business and the five star review!

Review:

Once again a great experience. Superb customer service!

Awesome to hear, thank you for sharing. We appreciate you continuing to trust us with your business and we look forward to working with you for many years!

Review:

Job well done!!

Thank you for your business and the five star review!

Review:

I Had all 10 Rollers & 5 Hinges Replaced on my Garage Door & they were Replaced by Ed Davis who I think is the Most Professional & Knowledgeable Garage Door Technician I have ever used & Preciision is very fortunate to have Him on their staff! Sincerely ! Patrick M O”Malley Repeat Customer!????????

Awesome feedback, thank you for sharing! Ed is a valued member of our team and everyone loves him. We appreciate you being our customer and continuing to trust us with your business. Please let us know if we can help with anything in the future!

Review:

Fast, courteous and professional service. Contacted Precision after first company was a no-show. I should have called Precision first. Thank you.

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and we're happy we could help. Please let us know what we can do for you in the future.

Review:

The precision representative was very professional and knowledgeable. I am very thankful I connected with precision and will contact you guys for all my future garage door needs.

We are thankful that you called us too, we appreciate your business and the five star review!

Review:

Great service very professional.

Thank you for your business and the five star review!

Review:

From the time I called all the way the the installation I was treated with respect and could tell Ed was absolutely knowledgeable, professional and exceptional at his job. I wish we had more company’s and people as good as Ed and Precision. Thank you so much for the excellent customer service and installation that I experienced ! I would recommend Precision and eclectically Ed to the rest of American hands down.

Wow, such kind words, thank you so much! Ed is an important member of our team and customers love him. Our top goal is customer satisfaction and we are so pleased to see you received the five star service we strive for all of our customers to have. We appreciate your business and recommendation!

Review:

Excellent service and very efficient.

Thank you, glad we could help with your garage door needs. We appreciate your business!

Review:

Edward has always done a great job. He really cares about the customer. He looked at our situation and gave us our options. We took his advice as we always have. He and Carlos worked tirelessly to complete the job in the same day. My wife commented to our daughter, "I love our new openers. They are so quiet." Our daughter just had theirs replaced and she said they are this quiet. Thanks for the great work and the great price. Edward and Carlos are the best.

Thank you so much for the great feedback about your experience with our company and technicians. Ed and Carlos are both great employees and we love seeing that they provided you with such great service. We appreciate your business and look forward to working with you in the future if the need arises.

Review:

found in on the google search. Had a good experience. The guy could not come on Friday afternoon as the last job took way too long. He notified me so i called and got another appointment for Saturday. The guy called earlier in the morning saying he is coming but realized that he called by mistake. Called back and let me know the expected time of arrival. He did a good job. found the problems and fixed them in a courteous manner. Good service. ****1/2

We thank you for your patience due to the scheduling conflicts and appreciate you for allowing us to make good on our services.

Review:

5 star—Edward Davis is top notch. He did a great job installing the new garage door opener!!!!

Review:

Ed with Precision Overhead Garage came out to service the broken belt and other items on my garage door. Ed has the BEST customer service personality. He was nice was able to get me an even better estimate and he did so with a smile, something you don't always see these days. Also, because of his recommendations, I plan to have him come out to complete other services that need to be done in the future. I wasn't crazy about paying a service fee, but this company is worth it plus the service fee is applied to the work.

Review:

Great service will refer anyone in need

Review:

In a time when the chips are down, and you have to spend money you don't have. It's always a pleasure to be able to do business with a company, and most importantly a employee that is and was a fresh breath of air. Ed Davis was that person for me today.Thank You Ed for your smile, your conversation and your expertise. God Bless You

Review:

I contacted Precision via their chat service online and I spoke with Amy. She was knowledgeable and answered my questions. I able to get an appointment the very next day. Ed was the technician that came out, he was early, which I appreciated. Ed was very professional and courteous. He explained all of my options and then I decided to purchase a new opener. Within a couple of hours my opener was installed. At the end, I was even surprised with a military discount. Precision is top knotch and I will continue to use them in the future.

Review:

We had a garage door and garage door opener put in. The whole team, from getting an estimate to the install, was very professional and friendly. The door and opener was installed in 3 hours. I would recommend these guys every time.

Review:

Our technician what Ryan great guy does great work.Thanks Ryan

Review:

The communication is great when you are a new customer and making an order, they are prompt to make an appointment for new business. But it's been hard trying to get a follow-up appointment with this company. We paid $650 for repairs, the person that was out there said that the company will make a follow-up appointment very quickly and will have you taken care of. This was Friday, I still haven't received a phone call. Every time I call the business they say that there are no repairmen available. But they were readily available upon the initial call. My recommendations is to only pay for the same day repairs and if you have to have a follow-up appointment then pay half and then pay the remainder after the repairs are done.

Thank you for your review - whenever a customer is not able to give us a 5 star review, or are not completely happy with their experience we do look into the situation and the circumstances surrounding the issue. What we found is the service call and the order for the parts were all done on Friday, February 1st and on Monday the 4th the appointment for the actual repair was scheduled for Friday the 8th (we had to allow time to receive all the parts needed). We are not sure how the appointment for the 8th, was created in our system on the 4th, without your knowledge. It seems there must have been a miscommunication somewhere. We sincerely do not see how we could have possibly communicated any faster since our office is not open over the weekend.

Review:

My technician was Ed Davis he was very professional & very knowledgeable he was precise in his inspection & his repair.He is an asset to his company & was professional from start to finish. I will be recommending him & precision to everyone I know who needs garage door repair. Sincerely Patrick M O’Malley

Thank you Patrick! We appreciate your business and your "5 Star" review!

Review:

My door now works perfectly. Great job and I am completely satisfiedI give you FIVE stars.

Thank you very much for the "FIVE Stars"!

Review:

Ryan was my service tech. He called me twice to let me know his approximate time of arrival. Ryan was courteous, professional and knowledgeable about the products and warranties. Ryan performed a thorough inspection and gave me several options for the level of repairs. When I approved the repair statement he went right to work. He did a complete overhaul of my 15 year old door and replaced the opener in about 2 1/2 hours. So glad I found this company.

Thanks so much for posting your review and sharing your experience with Precision. We appreciate your business very much.

Review:

Ryan did a great job, explained every part of the job. I was very pleased with the operation of the opener.

Thank you for sharing!

Review:

I found Precision through TV ads and decided to give them a try. Very Easy to business with, scheduling and the Service Manager, RoyAmerine, performed our service above and beyond what was required. His customer service and knowledge of their products was excellent. We called for a simple service but needed much more and like the replacement of our motor and rebuild on one garage door - he serviced all three and found two was very dangerous and needed immediate attention - we went from loud, noisy garage doors to quiet and safe doors. we will enjoy the changes and have them on speed dial for future needs. My sister has already scheduled her service as well. Two new customers in McDonough area. Hope she gets Roy too!!!

That's great! Thank you for choosing Precision, we appreciate your business and the review!

Review:

I had issues with the garage door sometimes not opening all the way. Made an appointment for same day service, and they were here when promised. Roy, was my service tech who greeted me, at the door. I explained the problem, and he gave me options, and prices. I agreed to Roy's recommendations, and he commenced with the work in a timely, and efficient manner. That's again Roy, for job well done. My door works better now, then when it was new.

Thank you for choosing Precision!

Review:

excelent work from your salesperson (tina) she explained to us everything and help us very much answer the phone calls we had with questions also your tech persons that went to the house did a terrific work congratulations and hope you continue treating the people the same we were treated thank to all of you paul mcmanus

Thank you for sharing your review, Paul!

Review:

Tim was on time! Great 1st impression in todays world!! He was very knowledgeable about the process and explained what he was going to do in laymen terms. Handled the repairs in a timely manner. Would recommend Precision Garage again and while I hope I do not need them again, I will certainly use if needed. Service is the key and you exceeded my expectations here.

Great to hear your expectations were exceeded - thank you for choosing Precision!