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about Precision Garage Door in:
Hampton, GA
Precision Garage Door of Atlantahas received 88 reviews, averaging 4.86 Stars:
Hampton, GA
Hampton, GA
Derrick was great! He was very professional and he answered all of our questions!! Thank you!!!!
- Natasha Phillips
Product:
Hampton, GA
The Tech, Shannon was totally ???? and professional. He explained to us what need to be done and gave us the best option. First experience was awesome. Job well done!!!
- Maclisa Hawk
Product:
Hampton, GA
On 12/17/2023 we requested an estimate for door replacement.Derek came by and gave us an estimate. He wanted a deposit, but I stated we would think on it.On 12/21/2023, after thinking about it and looking around at other doors, we decided on a black door with NO windows. So after a revision, a new estimate was provided and we paid in FULL Estimate 60961113 - just under 4K.On 12/31/2023 Derek texted us to request all of our information for their paperwork etc.On 01/09/2024 I called to speak to a manager at 350pmOn 01/10/2024 around 11am I was finally called back, and I voiced my concerns about not hearing from anyone about anything regarding our door. It apparently did no good.01/29/2024 I got a call stating our door was ready, and we setup a date and time for the installation. Robert arrived and installed our door, hardware etc. I like Robert. He did a good job. He is a credit to your company. I take serious issue with a few problems I have experienced with your company.I fail to understand how someone can drop a chunk of money and not hear from anyone in your company for an extended period of time. Had I not called on the 9th, I have no doubt no one else would have called us. Can you imagine how uneasy someone would feel if like us they dropped a considerable amount of money and had not heard from anyone for over a month? Our new garage door is nice... it is the exact color we wanted. What isn't so nice is the WINDOWS that we did NOT want and did not pay for. It gets worse than that. The door was installed on 2/01/2024. Today is 02/04/2024, and we still have YET to receive a phone call from anyone on this matter. Like I said, there is a serious communication issue with this company.And to add icing to this cake, the wrong garage door opener was sent. So for two days we had a different opener than what we paid for, but it was functional so at least we were not left without a garage door. Robert came over today (02/04/2024) and installed our correct opener. It speak volumes to his work ethic that he returned - on a Sunday no less - as promised to install the opener we had actually paid for. Robert has been the only bright spot in this ordeal. He is a credit to your company. I fail to see how we could continuously keep falling through the cracks. I do not understand how a company that claims "We earn our customers' trust in 3 important ways" can allow us to experience half of what we have. I have learned a valuable lesson here. I have learned I will need to go to the extreme end of due diligence to prevent this from ever happening to us again.I have also learned we will not be paying in FULL again.Thank you Precision Garage Door Service for teaching us lessons.
- Shawn And Susan in Hampton
Product:
Hampton, GA
From my initial consultation with Mr. Carlos Adorno to the installation with Mr. Robert Jordan, I was extremely satisfied with the professional service provided for my garage door installation need. I would strongly recommend Precision for your garage door services.
- Robert Reid
Product:
Hampton, GA
The technician was on time, very courteous and friendly, provide excellent service, I am very happy with his service and instructions.
- Gloria James
Thank you for taking a moment to share your experience! We’re thrilled that you were satisfied with our services! Your feedback is appreciated, and we're here to help whenever you need us!
Product:
Hampton, GA
Awesome!!!!! Prompt!!!!! Friendly!!!!! Took care of business and the price was great!!!!! Thank you!!!!
- Joyce Dyson
We strive to create great experiences for our customers, and your feedback makes it worth it!
Hampton, GA
Y’all did a great job on repairing my garage door. The representative that came out was very knowledgeable and friendly. I would recommend your company to my friends
- Gary Simpson
We’re glad to hear about your positive experience with us, and we’re delighted that you’ve recommended our services!
Product:
Hampton, GA
Ryan did a great job. Communicated timely before arrival and arrived on time. explained everything that he was looking at and what parts he advised to replace. Would highly recommend him and the company.
- James Andrews
Thank you for the generous review! We are delighted to know that his service was appreciated by you!
Product:
Hampton, GA
Yes, your service technician was impeccable. He solve the problem applying his expertise and great experience. Not only did he solve the problem that was driving me crazy with my garage door, not responding at all. He gave me an updated state of the art version of your product that I purchased a great satisfaction! Now I can sit back and relax for years to come. The service tech name is Shannon Webster give this man an A+.
- Ernest Daniels
Thank you for the generous review! We are delighted to know that his service was appreciated by you! We're happy to help and we're here when you need us!
Product:
Hampton, GA
Joe arrived early for the appointment, explained immediately what the problem was and what it would take to repair, fixed it in record time all while smiling and being extremely professional!
- Marcia Blane
Thank you! We appreciate you taking the time to let us know about your experience!
Product:
Hampton, GA
Shannan arrived early and completed a thorough inspection of my garage door. He quickly identified the issue, replaced 6 hinges (securing the rollers) and lubricated all door hinges.
- Larry Smith
Product:
Hampton, GA
Anthony was a pleasure!
- Erchell Hamilton
Product:
Hampton, GA
Shannon Webster was my Precision rep and he was very professional and knowledgeable about his work and I would highly recommend him to anyone that would need their garage door service.
- Trevon Daniels
Product:
Hampton, GA
Anthony Watts did an outstanding job on our aging garage door. He was always courteous and respectful and customer centric. Anthony is a true professional and an asset to your team.
- Dallas Hayes
Product:
Hampton, GA
Great service fixed my garage door without
- Asher Wilson
Product:
Hampton, GA
Shannon was my guy, he did an excellent job explaining to me everything i neede to have done. GREAT JOB SHANNON
- Charetta Robinson
Hampton, GA
My tech was great! I love precision door!
- Clarice Dailey
Hampton, GA
Good work
- Denis Smith
Product:
Hampton, GA
Professional and pleasant technician!!!
- Melissa James
Product:
Hampton, GA
Anthony provided EXCELLENT SERVICE.
- Tyrone Jackson
Hampton, GA
Wonderful job!
- Shawynne Simmons
Hampton, GA
Garage Door opener gave an error late on Friday. Called Precision and they were able to schedule appointment first thing on Monday morning. Technician (Anthony Watts) called about 8AM on Monday and said that he would arrive at 8:40. He arrived on time and was very timely on his diagnosis. Turned out to be more cost effective to replace motor than repair old unit. Anthony was very friendly and explained everything completely. He cleaned up, programmed remotes, programed link in car, helped re-setup MyQ app on phone. Overall, great experience and would recommend to anyone.
- Riley Holliday
Product:
Hampton, GA
Very Good Technician!
- Lavern Lundy
Hampton, GA
Anthony was awesome! He was very knowledgeable and patient because I had no idea of anything. He explained ever detail of what he was doing, went over the prices and my payment options and was just all around personable. I’m in a new subdivision and I will be highly recommending Precison for all their garage needs!
- Avis Tillman
Product:
Hampton, GA
I had a awesome experience today technician arrived on time for my appointment Ryan was awesome he explained to me and helped me decide the best option for my garage door needs-he did a professional and awesome job Ryan is definitely a people person because he involved and informed me of my garage door experience great job Ryan thanks again
- Andrea Render
Product:
Hampton, GA
Xavier was excellent at his job . The service was superb and very professional. He arrived on time and what I thought and feared was going to be an all night job he single handedly fixed the door in about an hour and a half. He really represented the company well. Thank you so much precision and Xavier . Five star service
- Sheila Taylor
Hampton, GA
Fantastic experience overall. Ed Davis was very knowledgeable, prompt, courteous, and professional. Hands down the best service call I’ve ever had as a homeowner. I highly recommend Precision to anyone requiring their services.
- Carlos Carpio
Product:
Hampton, GA
Very quick efficient service and extremely courteous
- Vickie Taylor
Product:
Hampton, GA
We had excellent service, we really appreciated ED, he was very knowledgeable and he has excellent customer service. Along with a friendly attitude ready to serve, not overly aggressive. We highly recommend PRECISION DOOR SERVICE
- Marlo/christine Gant
We greatly appreciate the kind words about Ed and the 5 star service you received from him. We will pass along your kind words to him, and let us know if there is anything we can help with in the future.
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Expectations were met and I am thankful. Problem was solved quickly again I am pleased. Shannon was very professional and courteous, and he was very helpful. I am totally floored by the quick response. Again thanks you guys so much.
- Melvin Fuller