(888) 708-5665

Read what people are saying
about Precision Garage Door in:

Lilburn, GA

Precision Garage Door of Atlanta
has received 143 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

The repair of my garage was good. However the customer service and respect for my home was totally offline. The serviceman Damien, had bad guts and decided to disrespect my bathroom!! I don't care how bad he needed to go, he should have dismissed himself and went to the nearby gas station. On top of that he left it like a port a potty, stinky, and remains in the toilet. I am beyond pissed at this level of disrespect.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great job. Great service! Thank You!

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Service Provided:
Garage Door Repair

Review:

Jeremy was very attentive and got the job done with quality quick service!

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Jeremy Bojkovsky Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Jeremy Bojkovsky
Review:

Gary Brannen exceeded my expectations in every way. He was able to come out very quickly to assess the issue, provided me a detail explanation of the problem and different cost options for repair, fixed the issue in a timely and effective manner, and did it all with tremendous professionalism and a friendly, kind attitude. Gary and Precision Doors are the real deal. Definitely recommend!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service, will refer to any friends and family looking for Garage services

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Jeremy Bojkovsky Service Provided:
Broken Garage Door Spring Repair

Technicians: Jeremy Bojkovsky
Review:

Andrew( Andreas) was very professional and cordial

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Karen Frisky was on time, honest, professional and provided an excellent service. Thank you Karen for your service to the country. Precision staff is always very nice, professional, and customer oriented. Every time I used Precision I felt satisfied as they took care of the GD job very well.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Excellent Service. My sister recommended because they had worked on her garage doors. Ryan was punctual, knowledgeable and very helpful. Thank you for a job well done.

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Ryan Hudson Service Provided:
Garage Door Repair

Technicians: Ryan Hudson
Review:

Andre did an Awesome job!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

So pleased and giddy that my car is free again! A spring broke on the garage door around 5:00pm yesterday and the spring has been replaced and I’m back in business. Calling for service was super easy even after 5pm. Around 9pm I noticed an email confirmation had come that I failed to see earlier and it had the wrong appt time. To my surprise, it said they will answer the phone 24/7 so I called. The original rep noticed she hit the wrong time too and had already fixed it, but I was so glad someone answered the phone so I wouldn’t wonder about the actual time of the appt. Jeremy showed up during the appt window and was super friendly and fast! Perfect experience. And to boot, springs were still under warranty (they were 5.5 years old) which was a pleasant surprise.

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Jeremy Bojkovsky Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jeremy Bojkovsky
Review:

Xavier was awesome. He did a terrific job. The spring on my garage door failed and the door would no longer open on its own using the remote. The spring needed to be replaced and I also had two panels (damaged a few years back) that needed replacing. Xavier said he would be able to repair both panels versus having to replace. He worked diligently to get the job done on a very rainy day. He then took the time afterwards to explain the work completed and how to keep up the maintenance of the garage door by spot checking occasionally to ensure the door is balanced. He explained what the warranty included, as well, on the repair. Excellent customer service with a smile on a very wet and dreary day! Thanks Xavier!

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Service Provided:
Garage Door Repair

Review:

Used you before in 2018 for a total rebuild. This time after a power surge he noticed extra work that was very important and saved us from future damage! Our motor that was only 3 years old had to be replaced because of the surge and we get to use insurance! Thank you. Will call yet again when necessary and would refer friends and neighbors!

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Jeremy Bojkovsky Service Provided:
Garage Door Repair

Technicians: Jeremy Bojkovsky
Review:

Great Service.. Very informed Tech

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Juan Gordillo Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technicians: Juan Gordillo
Review:

Everyone was great! I'm proud of my new garage doors.

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George Plemmons Service Provided:
Install Garage Doors

Product:
Opener

Installers: George Plemmons
Review:

Thomas Botts, our tech, was great. Did exactly what he said he would do at the agreed upon price. Will call again if needed.

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A Response from: Tim Yeager

Thank you for the kind words and 5 star review. We will pass them on to Thomas, and please reach out should you need anything in the future.

Thomas Botts Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Thomas Botts
Review:

Very impressed with the estimator and the installers overall performance and installation. Job well done.

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George Plemmons Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: George Plemmons
Review:

They were able to provide the service I needed, and they kept there word about what they were going to do. On time, very professional. I would recommend them

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Jeremiah Hintz Service Provided:
Install Garage Doors

Product:
Springs

Technicians: Jeremiah Hintz
Review:

Timely service. Friendly staff, competitive prices.

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Clayton Cronic Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Clayton Cronic
Review:

I was very pleased with the tech’s expertise. After weighing my very heavy wooden door he replaced my broken 28 inch torsion springs with a much strongEr pair of 39 inch coated. He replaced both sets of cables since one side was visibly frayed. He straightened out my slightly bent tracks and also reset my external keypad....I had owned the house for three years and had never been able to figure out how to do it. I was pleased that the truck was stocked with all the needed springs, cables, etc and was able to diagnose and complete the job in the same visit. I would highly recommend this company!

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A Response from: Tim

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We try to make our customer's experience as smooth and painless as possible and we are pleased to see how satisfied you are with the service provided. Thank you for your business and we look forward to working with you again if needed.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Everyone involved from beginning to finish did a great job. From the first initial telephone call to the last call I received great customer service! All the employees I dealt with showed respect to me and my time. Thank you for all that you guys do!

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A Response from: Tim

You are very welcome, it was our pleasure to help. Thank you for the kind review, customer satisfaction is our top goal and we love seeing that you received five star service from beginning to end. We appreciate your business and if we can help in the future, please let us know.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Jeremy was extremely professional, effecient and did high quality work. I was very pleased with the price and his knowledge as I had several questions. I will definitely be sticking with you all for all of my garage door needs.

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A Response from: Tim

Thank you so much for your 5-star review! We will share this with Jeremy and let him know to keep up the amazing work. We appreciate your business and look forward to working with you in the future.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The Precision representative was knowledgeable and provided me with great options.

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A Response from: Tim

We really appreciate you taking the time to share your experience with us. Thank you for your business and the five star review!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

I choose Precision from Angie’s List. Eduardo Fabio was superb. He was prompt, courteous, professional and knowledgeable.

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A Response from: Tim

Thank you so much for your 5-star review! We will share this with Favio and let him know to keep up the amazing work. Please call us if we can help in the future, thank you for your business!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

My technician Fabio did an outstanding job. The communication before he got here was awesome. And once he got here he explained everything to me. And he did an incredible job. He was very nice very polite and really educated me about my door. I know more about a garage door now than I did before he came. I just wish I had five Precision doors five years ago to buy my doors and install them instead of going through Lowe’s. Thank you again for your fantastic technician Fabio

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A Response from: Tim

Thank you, Favio is great and we are so pleased he could help with your garage door needs. We appreciate your business and if you need us in the future, please don't hesitate to call.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

My service was great. Just the BEST SERVICE TECH. Really took his time. Thanks for Great workmanship

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A Response from: Tim

Thank you! Ryan is a great employee and we love hearing that he provided you with such great service. We appreciate your business and the five star review!

Ryan Hudson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ryan Hudson
Review:

Ed was ny service tech. He was AMAZINGLY professional, respectful, knowledgeable and friendly. I called the company on Saturday and they came the same day. I was very satisfied with the work.

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A Response from: Tim

Jeremiah, we love hearing how satisfied you are with the work and that Ed took care of you. Ed is an awesome employee! We appreciate your business and the five star review.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Ryan was great, and had an innovative solution to my unique door situation that does the job perfectly, and saved me a bunch of time and money. I couldn't be happier!

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A Response from: Tim

Thank you for the 5 star review! We appreciate you taking the time to share your experience!

Ryan Hudson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Ryan Hudson
Review:

Ryn who was my repair technician did a excellent job. The service was great and he was very friendly and explained everything clearly. He was quick and efficient and I am glad I chose Precision! He replaced my drums, cables and springs. As we as fixed the gap at the top of my door and replaced the weather strip. I am completely satisfied with the work and thanks for the wonderful service. You will be my go to company whenever I don't feel like doing g the work.

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A Response from: Tim

Thank you for sharing your feedback, we love reading about your experience. Ryan is a great employee and we are so pleased to see that he provided you with five star service. We appreciate your business and look forward to working with you in the future if the need arises.

Ryan Hudson Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Ryan Hudson
Review:

Called to have our garage door looked at as it was making noise when closing and the chain was loose. What we got was a tech trained to be a salesman who quoted us either $300+ or $600+ to fix things we weren't sure were wrong. Bad-mouthed the competition endlessly and in the end, we just had him adjust the chain for $95.00. I've been in sales all my life and never say negative things about my competition because it makes me look unprofessional. Appreciate their help in adjusting the chain, but will never use this company again.

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Dustin Bourchier Service Provided:
Garage Door Repair

Technicians: Dustin Bourchier
Review:

Precision was extremely helpful this morning when a tenant in my home was stuck in the garage and unable to drive to work on time. They were able to get to the house quickly this morning to assist with getting her vehicle out of the garage and repairing the garage door in a timely manner. Jeremy, the technician involved with the repair, was very nice and explained all of the repairs and cost in detail. I am thankful Precision was available as quickly as they were this morning to make the garage door repair. I will definitely recommend their services to my friends and family!

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A Response from: Tim

Thank you very much for such a great review! Here at Precision we pride ourselves on customer service and I am so happy to see that reflected in your visit!

Service Provided:
Garage Door Repair

Product:
Springs

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