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Read what people are saying
about Precision Garage Door in:

Atlanta, GA

Precision Garage Door of Atlanta
has received 809 reviews, averaging 4.95 Stars:
Review:

My wife called Precision on yesterday to make an appointment for garage door repairs. Mr. Chasen Pike came today and did an outstanding job on replacing a new motor, remote wall button, etc. He found things that we were not aware of that needed replacing. He was very knowledgeable in explaining everything we needed to know. We rate him 5 stars in meeting our expectations. We have used Precision in the past and will continue to use your company in the future.
Luke Johnson
A Response from: Tim

Thank you for continuing to entrust your garage door needs to Precision. We greatly appreciate your business and thank you for taking time to post a "5 Star" review.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

I've used other local garage repair firms and will no longer move around; I will stay with Precision! Ryan, my technician arrived on time giving me a 30 minute "warning" for his arrival. My garage door opener stopped working and I had a feeling that I would need a new opener due to the age of the old one as well speculating the "mother board" burnt out. Unfortunately I was correct and Ryan discussed all the options with no sales pitch or pressure. He showed me step by step the process with clear explanations. I've now had this new opener for 2 weeks and very happy with it. Thanks again Ryan for a great job.
Art Krasilovsky
A Response from: Tim

Thank you! We sincerely appreciate your business and your review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very pleasant and knowledgeable to the problem. Corrected the problem in a timely manner.
Brenda Deck
A Response from: Tim

Thank you for sharing!

Service Provided:
Garage Door Opener Repair
Review:

Excellent from start to finish. The technician was on time and ready to work. He was courteous, efficient and knowledgeable. He installed a superior product and delivered exceptional service. This is how you make lifelong customers...I highly recommend.
Alexander Johnson
A Response from: Tim

Thank you!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Our tech was very professional, gave us 3 options of repair, in writing, then did the repair quickly and efficiently. Very pleased! 5 stars.
Bonnie Latham
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Review:

These guys were great. They came right out, figured out exactly what the problem was, and charged us less than we expected. I've used some other garage door companies before, but never had an experience as good as this.
Brad Carter
A Response from: Tim

Thank you - we certainly appreciate hearing this as we do try very hard to be the best at what we do and provide each customer with a positive experience.

Service Provided:
Garage Door Repair
Review:

great service for a very minor problem on a door installed a year ago. Complex door installation but the outcome is terrific. Very pleased with quality and promptness of service!
Eric Ottesen
A Response from: Tim

Thank you for sharing!

Service Provided:
Garage Door Repair
Review:

I could not be more pleased. Pleasant, efficient, knowledgeable, neat, on time helpful and fair priced. What more could a customer want? Your representatives, Sean, George and Page (with all of whom I dealt) were the best. Thank you.
Elliott Cohen
A Response from: Tim

Thank you!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Without hesitation, Shaun was professional, knowledgeable and courteous in handling our various garage door and opener issues. He was prompt (actually calling ahead letting me know he could meet earlier), quickly diagnosed the problem and walked me through all the relevant options to repair/buy before purchase - Needed springs, opener, keypad. I would highly recommend.
Murray Goldstein
A Response from: Tim

Thank you for choosing Precision and for the recommendation!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I spent $2100 with your company two days ago. More specifically, I spent $1200 on two Liftmaster 8550s with installation in my garage ($600 each). I also spent an additional $900 on various fixes that I was told that I needed in my garage. I found the exact same Liftmaster 8550 service with installation for $384 each. I was told that your price was the best around town. I am requesting your price match guarantee as you have advertised on your website. I feel like I have been completely taken advantage of because I was overcharged $416 between the two garage door openers. Now, that I found that huge price discrepancy, I’m also wondering if I actually needed those additional $900 in fixes or if I was taken advantage of in that regard also. I am so upset about this situation. Please contact me as soon as possible.
Santosh Gauthaman
A Response from: Tim Yeager

I am sorry for the delay in responding to you. Please accept my apologizes. Your invoice clearly states that you were charged $550 per operator, not $600. We emailed you a copy of the invoice. Our price match we offer on the website is for a written quotation from a competitor for like product, and presented at time of service. What you provided after the work was completed was first an Amazon coupon for only part of the opener in question. (it did not include a rail or a battery), and then a coupon for a discount off of a price. When we called the company on the coupon, we were told the best price they offered for this product with the coupon is $525. After pushing them, we did get them down to $500 each. Again, this is for a promotion they are currently running. As a measure of good faith, we have refunded your card today and matched the $500 price AFTER THE FACT. We strive to give total customer satisfaction when possible, based on fairness and equity, which we believe is demonstrated by over 5000 reviews across many different review platforms.with a 4.8 star average It is my opinion we do deserve a one star review for not getting back to you in a timely fashion which I assure you has been dealt with internally, but certainly not for our pricing or the technicians service.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I purchased two new garage doors an two new openers. I have been impressed with the caliber of personnel that I have spoken with through the entire process. My initial contract was easy with no games of back and forth. The office personnel kept me informed of changes in schedule. My installer, Marcus, was courteous, professional and was obviously prepared to perform his job with "precision". He left my premises completely clean and neat and explained the operation of my new system. I am truly pleased and satisfied that I chose your company and you should be proud of the professional and friendly people that I encountered. I would chose you again! You are a 5! Thank you.
Marquita Smith
A Response from: Tim

Thank you for the "5"! We certainly appreciate your business and your review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Outstanding service! My tech showed up on time, was very knowledgeable, and went over everything with me regarding my new door opener installation and spring and roller repairs. Left a clean work area and did NOT pressure me for unwanted products or services. I will absolutely be using Precision for future door needs...
Matt Sitter
A Response from: Tim

Thank you for choosing Precision and for sharing your experience.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I contacted Precision on a Saturday morning and they were able to quickly schedule me for service the following day. The gentleman who serviced my garage door arrived exactly when he estimated and completed the replacement of my garage door motor in approximately an hour. The level of professionalism displayed exceeded my expectations. I would highly recommend them to anyone else.
S. Clark
A Response from: Tim

Thank you very much for choosing Precision and for the recommendation!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I was very satisfied with the technicians work and they were professional great job.
Dorothy Albritton
A Response from: Tim

Thank you for choosing Precision - we appreciate your business very much!

Service Provided:
Install Garage Doors
Review:

Technician arrived a couple hours after I called. He de-bugged my remote openers within 15 minutes. Courteous, prompt, knowledgeable, polite, and didn't waste anyone's time. This is why Precision is my garage door company.
David Wallace
A Response from: Tim

Excellent! Thank you for your business and for taking time to post review for others to read.

Service Provided:
Garage Door Opener Repair
Review:

My garage door has never been so quiet! Our technician, Roy was on time, professional, and knowledgeable. Very satisfied with our service and will call again with any garage door needs.
Marisa Feliciano
A Response from: Tim

Thank you for choosing Precision! Enjoy the quiet!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

I've used Precision several times in the past for various garage door tune-ups and repair and was always pleased with their service, so I called them again when my garage ceiling drooped and stopped the garage door from opening. Since I couldn't get my car out of the garage, I was thrilled that Precision could work me into the schedule the same day! Al was terrific! He quickly figured out how to remove the problem section of the ceiling and checked that no other ceiling sections were a problem. He also made sure the garage door opener was tuned up and working smoothly. While he was there, I also purchased an additional garage door opener from Al. I've already set up for my handyman to correct the ceiling, but it was Al that saved the day!! Thanks, Al and Precision!
Peggy Rogers
A Response from: Tim

Thanks for choosing Precision again! We certainly appreciate your continued trust and business.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

The website convinced me to call (24/7 service and weekend appointments; truck's preparedness with necessary parts, etc.). My door broke late on a Friday night and I was able to get it repaired by noon the next day. What a relief! The technician worked with my schedule and was efficient and professional. Overall, I'm very satisfied with Precision's service. I would recommend Precision to anyone needing garage door service. Thank you!
Lynne M
A Response from: Tim

Thank you for sharing your experience with Precision! We appreciate your business and recommendation!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt excellent response and service
John Bruce
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Repair
Review:

Appreciated the same day service for our garage door repair. Replaced several parts and feel better with the 7 year warranty.
C Bohntinsky
A Response from: Tim

Very Good! Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Very prompt and professional service.
Michael Lawrenz
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Overall very satisfied with their service as today was our second major project done on our garage doors. Chase and Josh are top notch technicians and are just right at interacting with us. Have used numerous other services before landing on Precision for good!
Garland Simon
A Response from: Tim

That's great to hear! We value your business and want to thank you for posting your review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had a guy name Ryan come out and repair my door. He was good. He repaired the broken coil, didn't like the result, and put in another coil that did a better job. I'd recommend him. Honest. The sales agent, however, gave me a price of $88 - $180 per coil, he should have been more forthcoming and said that $180 is actually the minimum, b/c the others didn't work for my garage. Details. But overall, pretty happy. Good job.
Martin Marek
A Response from: Tim

Thank you for the review! Yes, our call center provides a range of costs based on the many different scenarios that we service for customers. We are glad we were able to take care of your needs and we certainly appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Awesome service with a very quick reply for same day service. Chasen was the absolute best! Thank you for sending such a qualified serviceman to fix our garage door problem.
Myron & patty Golub
A Response from: Tim

Thank you for calling and choosing Precision - we appreciate your business!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Albert came to our home today. He was very professional and friendly. I will always use your company and always want Allbert to do the work. I will be happy to recommend your company to anyone who needs it If 5 stars is the best then 5 stars is how I rat my experience today. He made sure everything worked properly before he left. Good guy!
A Response from: Tim

Thank you - we are proud of Roy and all of our techs at Precision. They are trained at what they do and they are good with customers. We appreciate your business and your recommendation!

Service Provided:
Garage Door Opener Repair
Review:

I called and they came within hours Did a quality repair at a fair price fast They did a great job and I would use them again
William Griffin
A Response from: Tim

Thank you - we appreciate your business!

Service Provided:
Garage Door Repair
Review:

I am so impressed with the Customer Service I received this morning. Fortunately, my garage door opened this morning allowing me to back out onto the driveway as I prepared to go to work Upon hitting the car remote to close the garage door, I hear a bang and nothing moved the door. I called my former garage door company and they couldn't see me until later in the week. I had to get to work. I remembered seeing your heartfelt TV commercials and called. The receptionist was so pleasant and caring saying she thought she could have technician Roy Amerine at my home between 10-12. Eureka! Roy Amerine called me at 11 saying he was on his way. Roy was a delight to meet and understood immediately what needed to be done. My motor had died. He had one on the truck and proceeded to make all things right. You now have a loyal customer and I have been telling all my co-workers about what good service I received. Thanks you, thank you, thank you.
Leslie Breland
A Response from: Tim

We are glad we could be there quickly and get you back to work. Thank you for choosing Precision, for your review and for sharing your experience with your coworkers.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Roy was very thorough and amazing! Great work!!
Lauren Spurlock
Service Provided:
Garage Door Opener Repair
Review:

The customer service provided by Chasen was amazing! He walked me through everything he was going to do and the options I had to fix any issue with my garage doors. He was very professional and efficient!
Arissa Camp-glover
A Response from: Tim

Great! Thank you for taking time to post your review-we appreciate your business.

Service Provided:
Garage Door Repair
Review:

Awesome, awesome, AWESOME! Super fast turnaround to schedule appointments. Ryan was very knowledgeable and helpful in explaining the issue with my garage door as well as in recommending best option to proceed. I couldn't be happier with the end result. Well done!
Howard Smith
A Response from: Tim

That's great! Thank you for sharing!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
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