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Read what people are saying
about Precision Garage Door in:

Atlanta, GA

Precision Garage Door of Atlanta
has received 795 reviews, averaging 4.96 Stars:
Review:

Technician arrived a couple hours after I called. He de-bugged my remote openers within 15 minutes. Courteous, prompt, knowledgeable, polite, and didn't waste anyone's time. This is why Precision is my garage door company.
David Wallace
A Response from: Tim

Excellent! Thank you for your business and for taking time to post review for others to read.

Kevin Shelton Service Provided:
Garage Door Opener Repair
Technicians:
Review:

My garage door has never been so quiet! Our technician, Roy was on time, professional, and knowledgeable. Very satisfied with our service and will call again with any garage door needs.
Marisa Feliciano
A Response from: Tim

Thank you for choosing Precision! Enjoy the quiet!

Roy Amerine Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technicians:
Review:

I've used Precision several times in the past for various garage door tune-ups and repair and was always pleased with their service, so I called them again when my garage ceiling drooped and stopped the garage door from opening. Since I couldn't get my car out of the garage, I was thrilled that Precision could work me into the schedule the same day! Al was terrific! He quickly figured out how to remove the problem section of the ceiling and checked that no other ceiling sections were a problem. He also made sure the garage door opener was tuned up and working smoothly. While he was there, I also purchased an additional garage door opener from Al. I've already set up for my handyman to correct the ceiling, but it was Al that saved the day!! Thanks, Al and Precision!
Peggy Rogers
A Response from: Tim

Thanks for choosing Precision again! We certainly appreciate your continued trust and business.

Albert Stallworth Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technicians:
Review:

The website convinced me to call (24/7 service and weekend appointments; truck's preparedness with necessary parts, etc.). My door broke late on a Friday night and I was able to get it repaired by noon the next day. What a relief! The technician worked with my schedule and was efficient and professional. Overall, I'm very satisfied with Precision's service. I would recommend Precision to anyone needing garage door service. Thank you!
Lynne M
A Response from: Tim

Thank you for sharing your experience with Precision! We appreciate your business and recommendation!

Brandon Seligman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Prompt excellent response and service
John Bruce
A Response from: Tim

Thank you!

Albert Stallworth Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Appreciated the same day service for our garage door repair. Replaced several parts and feel better with the 7 year warranty.
C Bohntinsky
A Response from: Tim

Very Good! Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Very prompt and professional service.
Michael Lawrenz
Roy Amerine Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Overall very satisfied with their service as today was our second major project done on our garage doors. Chase and Josh are top notch technicians and are just right at interacting with us. Have used numerous other services before landing on Precision for good!
Garland Simon
A Response from: Tim

That's great to hear! We value your business and want to thank you for posting your review!

Joshua Blankenship Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I had a guy name Ryan come out and repair my door. He was good. He repaired the broken coil, didn't like the result, and put in another coil that did a better job. I'd recommend him. Honest. The sales agent, however, gave me a price of $88 - $180 per coil, he should have been more forthcoming and said that $180 is actually the minimum, b/c the others didn't work for my garage. Details. But overall, pretty happy. Good job.
Martin Marek
A Response from: Tim

Thank you for the review! Yes, our call center provides a range of costs based on the many different scenarios that we service for customers. We are glad we were able to take care of your needs and we certainly appreciate your business!

Ryan Hudson Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Awesome service with a very quick reply for same day service. Chasen was the absolute best! Thank you for sending such a qualified serviceman to fix our garage door problem.
Myron & patty Golub
A Response from: Tim

Thank you for calling and choosing Precision - we appreciate your business!

Chasen Pike Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technicians:
Review:

Albert came to our home today. He was very professional and friendly. I will always use your company and always want Allbert to do the work. I will be happy to recommend your company to anyone who needs it If 5 stars is the best then 5 stars is how I rat my experience today. He made sure everything worked properly before he left. Good guy!
A Response from: Tim

Thank you - we are proud of Roy and all of our techs at Precision. They are trained at what they do and they are good with customers. We appreciate your business and your recommendation!

Albert Stallworth Service Provided:
Garage Door Opener Repair
Technicians:
Review:

I called and they came within hours Did a quality repair at a fair price fast They did a great job and I would use them again
William Griffin
A Response from: Tim

Thank you - we appreciate your business!

Michael Powell Service Provided:
Garage Door Repair
Technicians:
Review:

I am so impressed with the Customer Service I received this morning. Fortunately, my garage door opened this morning allowing me to back out onto the driveway as I prepared to go to work Upon hitting the car remote to close the garage door, I hear a bang and nothing moved the door. I called my former garage door company and they couldn't see me until later in the week. I had to get to work. I remembered seeing your heartfelt TV commercials and called. The receptionist was so pleasant and caring saying she thought she could have technician Roy Amerine at my home between 10-12. Eureka! Roy Amerine called me at 11 saying he was on his way. Roy was a delight to meet and understood immediately what needed to be done. My motor had died. He had one on the truck and proceeded to make all things right. You now have a loyal customer and I have been telling all my co-workers about what good service I received. Thanks you, thank you, thank you.
Leslie Breland
A Response from: Tim

We are glad we could be there quickly and get you back to work. Thank you for choosing Precision, for your review and for sharing your experience with your coworkers.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Roy was very thorough and amazing! Great work!!
Lauren Spurlock
Service Provided:
Garage Door Opener Repair
Review:

The customer service provided by Chasen was amazing! He walked me through everything he was going to do and the options I had to fix any issue with my garage doors. He was very professional and efficient!
Arissa Camp-glover
A Response from: Tim

Great! Thank you for taking time to post your review-we appreciate your business.

Chasen Pike Service Provided:
Garage Door Repair
Technicians:
Review:

Awesome, awesome, AWESOME! Super fast turnaround to schedule appointments. Ryan was very knowledgeable and helpful in explaining the issue with my garage door as well as in recommending best option to proceed. I couldn't be happier with the end result. Well done!
Howard Smith
A Response from: Tim

That's great! Thank you for sharing!

Ryan Hudson Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Great job Service man did a great job. New quickly how to fix door.
Joel Nerenbaum
A Response from: Tim

Thank you for sharing your experience with Precision.

Jeremiah Hintz Service Provided:
Garage Door Repair
Technicians:
Review:

I'm totally satisfied with the installation of a new garage door opener by Precision. The installer did a thorough job and was professional and courteous. The company exceeded my expectations. The cost was reasonable.
Joel Gottlieb
Chasen Pike Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

Definitely another 5-star rating for this company! Today was the second time during our ownership of this home that we turned to Precision Door Service. Because of the excellent repairs, thoroughness, communication skills and friendliness of the technician at our earlier visit, we again turned to them this week when what turned out to be a minor issue (but a major headache just a few days from closing on selling our house!) needed to be resolved. Today, Joe M. was our technician and the experience was again exceptional. One more thing off of the burgeoning moving check list with timely, friendly service. I believe in being as quick to praise as to criticize, and am most happy to recommend this company and the team members I've dealt with.
Mac McKinsey
A Response from: Tim

Thank you Mac for taking time, out of what has to be one of your most hectic weeks, to post a great review for Precision. Your business and words of recommendation are greatly appreciated! We wish you well in your new home!

Service Provided:
Garage Door Opener Repair
Review:

5 star rating. I can’t begin to say how pleased I am with the level of service I received from Precision Garage Doors. They definitely exceeded my expectations. I would highly recommend them for any type of garage installation or repair. They are honest and will do everything to make it right. Customer satisfaction at its best.
Todd Wilcher
A Response from: Tim

Thank you for sharing your experience - we appreciate your business and your recommendation!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I got a email from Tim the owner to let him know if I was not satisfied. I had questions and I emailed him back but that account is set up for no-reply. The email bounced. So I had no way to contact. I tried to contact him before I wrote this. Got 2 springs replaced and on each door. The springs installed are different sizes/specs on the same door. My research indicates that the springs should be the same size and specifications for longevity on the same door (my original springs were same size and specs). This makes sense. Other garage door companies informed me so also. I paid a lot of money for upgraded springs (salesman advice) and even though they may last out the warranty period they may break before the 12 year mark my last springs worked. The technician was polite but was a sales man never the less. He quoted me a 30$ price on a washer that is Free when you buy springs on the internet or from other companies or 3$ MAX. Since I paid for labour. The parts shouldn't have been overpriced. Thats double dipping to me. Because I got my other doors functioning door springs replaced the 2 washers were not charged for but I was made to feel that they're giving away some thing of great value when in REALITY it had little or NO value. I did not appreciate that at all. I only got this company in an emergency because a friend recommended it. I do feel that garage door companies charge a lot for service. I recommend that customers call around and price the parts and labor. Replacing springs should not be that expensive. The salesman should not try to sell you the most expensive item. Customers are usually trusting the professionals and the professionls have a responsibility to be honest and save customers money. The doors are working fine but the unmatched springs on each door according to other garage door companies will potentially be problem in the future. This bother me a lot. After the work was done I investigated this matter. I felt some thing was wrong. My original springs were the same size and specs for a reason. Everyone was polite who I talked to and came on time. I can give a 5 for that. Cost 1 (honestly). The work took about 60 minutes.
FH
Jeremiah Hintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Joe was very well informed on the services you offer. He quickly evaluated my problem and recommended that we get a complete new door instead of just the springs and cord I was requesting. He was friendly, courteous, professional, competent, trustworthy and efficient - he got my old garage door working very quickly. Joe is certainly a valued assed to Precision Overhead Garage Door service. I am very happy that he was my service advisor.
Cornelious Williams
A Response from: Tim

Very good - "Thank you" for sharing your experience! We sincerely value your business.

George Plemmons Service Provided:
Garage Door Repair
Product:
Garage Doors
Installers:
Review:

Having to have your garage door repaired is never an fun experience. However, Precious Garage Door always makes the most unfortunate situation bearable. They are professional, helpful and always provide amazing service. I would not trust my house to anyone else.
Jennifer Warner
A Response from: Tim

Thank you!

Michael Otteson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Excellent service and Joe was a professional employee!
Victoria Christian
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Review:

I was very satisfied with the technician services. He was very professional and knew his product. I was very much surprised and unhappy when I was informed that I had to pay an activation fee for the remotes. This was not explained to me when I made the appointment
Clyde Bolds
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Not only were they very punctual, but the serviceman found a problem I didn't know I had. Now my door lowers much more quietly!
Tracie Warren
A Response from: Tim

Thank you!

Chasen Pike Service Provided:
Garage Door Repair
Technicians:
Review:

Office was able to schedule visit next day. Chase called 25 mins before arriving within the promised time window. Repair options were discussed and work performed quickly once we had an action plan. Door is good as new:)
Suzanne Gaensbauer
A Response from: Tim

That's great - thank you for taking time to share your experience.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 stars
Kay Gilmore
A Response from: Tim

Perfect! Thank you!

Chasen Pike Service Provided:
Garage Door Repair
Technicians:
Review:

Repairman was on time & very friendly. He was professional & repaired the door quickly. I will recommend your company based on the work I had done today. Excellent.
Rob Gilmer
A Response from: Tim

Thank you for your business and for the recommendation!

Brandon Seligman Service Provided:
Garage Door Repair
Technicians:
Review:

Service was performed on time and as promised. Technician was courteous, knowledgable and pleasant.
Heinrich Hau
A Response from: Tim

Thank you for choosing Precsion!

Joshua Blankenship Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technicians:
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