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Read what people are saying
about Precision Garage Door in:

Loganville, GA

Precision Garage Door of Atlanta
has received 53 reviews, averaging 4.89 Stars:
Free Service Call With Any Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Robert was very professional and he was here on time and explained everything that was needed. He also recommended some things that we could do on top of what was needed that should prevent future problems. He was thorough and once we made a decision he got to work and completed the job in a timely manner.
Chris Carter
A Response from: Tim

Great feedback, thank you for sharing your experience with us. We are so happy to see that Robert provided you with five star service and that you were satisfied with his work. Thank you for your business and if we can help in the future, please let us know.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was leaving for work 8:30 am on 08.03.20, got in the car and the garage door would not open. Looked on the website saw precision door called the phone number. The person who answered was professional and told me she could have someone out today for a 59 fee that would be waived if I allowed the company to do the work. Dave showed up around 2:00 pm and told me was the issues were and what my options were. I picked the best option and at 3:40 pm my garage door is working. Dave was very professional and courteous. I will definitely use again.
Kathy Glynn
A Response from: Tim

We are so glad you called and that we were able to take care of your garage door problem. David is a great employee and we love seeing that he provided you with five star service. Thank you for your business and we look forward to working with you again if needed.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Called for weekend repair, technician was out in 45 min. Great job !
Terry Curney
A Response from: Tim

Awesome to hear, so glad we could help. We appreciate your business and the five star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciate technicians who have patience with consumers. I had such a technician
Barbara Leslie
A Response from: Tim

Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We appreciate your business and we are pleased to see how satisfied you are with the service provided. Please don't hesitate to call if we can help in the future.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr Andres was very profesional and resourceful He made sure to keep social distance and wore his mask At all time. Very caring. Tk you
Milly Plaza
A Response from: Tim

Thank you for your business, and the five star review. Andres is great and we will share your kind words with him. Stay safe and call anytime we can assist you!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installer came out installed my garage door opener and put holes in my ceiling and then tried to patch it up it looks like crap it's not a good patch job at all I'm very disappointed in the patch he did.
Robert Polk
A Response from: Tim

We apologize that this happened during the install of your new motor. We appreciate you taking the time to speak with us today to discuss this matter. As discussed on the phone, we would certainly have sent out a professional to do the repair and we would have paid for it. Thank you for accepting the $100.00 refund as compensation for our error. We do appreciate your business and hope we can assist you in the future.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, courteous, and skilled service from Dustin Bourchier. He even had a coupon that I was allowed to use that eliminated the sales tax. Thank you Precision Door for your timely and professional service!
Ann Gulledge
A Response from: Tim

You are very welcome, thank you so much for your business. We are pleased to see how satisfied you are with the service provided by Dustin. If we can help in the future, please don't hesitate to call.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are extremely pleased with our overall experience, from the friendly phone call to same day service, no hidden fees to the great job Jeremy did installing new springs, cables & rollers. He did a great job assessing & fixing the problem quickly & thoroughly. We definitely would recommend.
Jeff & Celia Stebell
A Response from: Tim

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to working with you again, and thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You were fast, affordable, and efficient
Eddie Taylor
A Response from: Tim

We are so glad we could help with your garage door needs. Thank you for your business and the five star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was above what was expected. The service tech. (He did give me his name but I forgot) was very professional. He explained everything that needed to be done. Worked very fast and was very knowledgeable. He was also genuinely a nice guy. Thank you and thanks to him.
Brandon Hollingsworth
A Response from: Tim

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to begin by saying I contacted Precision Door in the middle of the night when the spring on my garage door snapped. I couldn’t believe how fast I was able to chat with someone. Before I knew it, I had an appointment for the next morning. Dustin Bourchier was the tech that came out. Dustin was extremely professional and explained everything that needed to be done. He did an awesome job. I would recommend both Precision Door and Dustin to anyone who needs work done. Thank you for your prompt and professional service especially in these trying times!!
Jeremy John
A Response from: Tim

We are so happy we could help take care of your garage door needs and that Dustin was able to provide you with five star service. We are here to help anytime you need us so please don't hesitate to call. We appreciate your business and the review very much!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin B did a great job we will continue to use Precision for our garage door needs
Dwayne Cammorto
A Response from: Tim

Thank you for taking the time to leave us a review. We are pleased that Dustin was able to take care of your garage door needs. We appreciate your business and look forward to working with you again in the future if needed.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great, fast service!!
John Ward
A Response from: Tim

Fantastic to hear! Thank you for your business and the review.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called your office yesterday concerning my garage. I needed to have a torsion spring replaced. The customer service rep gave me a price range between 90 and $190. When the tec showed up I asked him to give me a price for two springs to improve the operation and that price was $400. When I said that was outside my budget and that I would just go with the one spring, he quoted over $300. While he was there, he proceeded to suggest that many more parts needed to be replaced questioned the quality of the garage door opener system I had installed and tried to upsell me in a lot of areas.
David Canup
A Response from: Tim

We are sorry for your experience and that we were unable to help you with your garage door needs. After reviewing the technician's safety inspection, there were multiple items failed regarding the garage door opener and spring system that he needed to inform you of. We try our best to be as competitive as possible with pricing depending on what he needed or suggested. We are sorry we missed the mark on pricing with you. If we can help in the future, please let us know.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service!
Jacqueline Casique
A Response from: Tim

Here at Precision we pride ourselves on customer service, thank you for the confirmation of just that! Our customers truly come FIRST!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was very prompt, courteous and professional.. He did an outstanding job.
Greg Langford
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service
Marci Adams
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is great. I called them around lunch hours and they were able to send someone that afternoon! The technician, Justin, was awesome. He did a great job and did it in a timely matter. He was also very friendly. I would definitely use them again and refer them to all my friends and family.
Luciann Rosado
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star rating! After shopping at the big box hardware stores I chose Precision Garage Door Company for a complete door and opener system. They have the best website and knowledgeable employees around. Inside sales rep Tina provided a prompt quote and info. Jason the field specialists visited our house and performed a site inspection. Lastly our installer Andrew, probably the most important member of the team did a wonderful job with the installation. Thank you for such a experience on this replacement.
Kenneth West
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called to have a broken spring replaced but since the installation was 20 years old I decided to have both springs replaced and install a new opener. The installer suggested new cables and rollers which added only a small amount to the total cost. He was efficient and went above and beyond with the installation. I would highly recommend Precision to anyone!
David Reynolds
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was looking for a good price and someone that could help me out in a timely matter. I made one call and that’s all I needed. He came the next afternoon at the time they said he would be there. I will call them again if I have anymore problems. Thanks, your tech was the best.
Keith Mckinney
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I now have a garage door company that I'm highly satisfied with and trust! I had the bottom seal replaced on my garage door and a tune up. The service I received from Ryan was professional and educational. He thoroughly explained every step of the repair and I will definitely use Precision Door for all of my garage door needs!
Pam Stephens
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After reading the reviews and selecting to use Precision Doors I initially thought my review would not be a 5-star review. However although my tech was late due to an unavoidable situation once he arrived I found myself pleasantly surprised with the professionalism and the can do attitude of the technician Michael. Michael provided professional , knowledgeable and courteous service. Although the job went late into the night he stayed until the job was complete I would highly recommend Precision Door for anyone finding themselves in need of the service
Lisa Fairley
A Response from: Tim

Thank you for choosing us and sharing your experience. Michael is a professional and we are happy you were pleased with his service and expertise.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had called Chamberlain to find out if there was someone who could service my opener and they gave me the number to you guys. Wonderful service. Very pleased with my new Liftmaster. My old system had become very finicky. Greatful to have a reliable new system. Big headache lifted. Thank you.
Phil Seiders
A Response from: Tim

Glad to hear you are pleased with the new opener! Thanks for choosing Precision!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've used these guys twice - once for a couple of springs and recently for a new opener. Everyone at the company is polite and easy to work with - they offer very timely service - they can be quite flexible if needed - they are honest and straight-up with you - offering options and explaining each very well. I highly recommend them !
Steve Jones
A Response from: Tim

Thank you for your return business and for the recommendation!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave was super! Polite, knowledgeable, and explained everything about the repairs he had to make.
Michael Gipp
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great fast service! I called this morning and the job was completed by 1pm. Josh the service technician was on time and professional. The price was fare and he explained all of the options available. He also serviced the existing opener and tract. We are definitely pleased with the work.
Joseph Tamasi
A Response from: Tim

Very good! Thank you for choosing Precision and for taking time to post your review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision did an amazing job for me. Ryan came out and looked at an old garage door opener with no controls and a weak, wobbly drywall mounting. He quoted me the price for installing controls and remounting to studs, as well as the price for a new garage door opener. The new opener wasn't a lot more than the controls and remounting the old opener, and since the existing opener was 17 years old, I decide to replace it. Ryan carefully answered all of my questions and explained everything I needed to know. I chose a new GDO model, and Ryan took down the old opener, installed and tested the new one, and installed all controls, including running wires for the wall control. Ryan took the time to show me how to program the controls, how the emergency safety features work, and how to disconnect the garage door and operate it manually (in the event of a failure of either the opener or the lifting springs). I am very pleased with the results and plan to hire Precision again when it's time to replace the lifting springs (which, hopefully, won't be too soon).
Sean H.
A Response from: Tim

Thank you, Sean, for taking time to post this detailed review! We hope you don't need the lifting springs for a while as well. Enjoy the new opener!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service both on the repair and before on the installation! Highly recommend this company.
Lee Whitesides
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job ... great price ... pleasant technician !
Steve Jones
Service Provided:
Broken Garage Door Spring Repair
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