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Read what people are saying
about Precision Garage Door in:

Loganville, GA

Precision Garage Door of Atlanta
has received 69 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Service was prompt and professional.The problems were adequately explained along with the various means of rectifying the problem.

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Juan Gordillo Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Juan Gordillo
Review:

I am thankful that Chris assisted me. He was courteous, professional and came with a wonderful attitude. He explained the issues and I would request him again, if needed.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Thanks Chris you really saved the day for me. Chris was very knowledgeable and he also made sure I saw exactly what was wrong with my garage. Chris also was very friendly and he did my door in a timely manner. Thanks Precision Garage for sending Chris to repair my garage.

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A Response from: Shirin Kanji

Thank you for the generous review! We are delighted to know that his service was appreciated by you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent customer service satisfaction. I always call Precision for all my garage door repairs and needs. #1 Best Garage Door Company

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A Response from: Shirin Kanji

Thank you for your continued business! We appreciate you! We're happy to be of service when you need us!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent work, thank you!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Your technician was on time and very knowledgeable. Fine young man he is a credit to your company. I do think you should give old military veterans a 10 percent discount like all the rest like Home Depot, lowes and some major restaurants. Thank you for your very professional service.

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Jeremy Bojkovsky Service Provided:
Garage Door Repair

Service Technicians: Jeremy Bojkovsky
Review:

This was a very professional, reasonable and easy to work with company. They outlined exactly what they were going to do in a precise timeline and did it! I would recommend them and use them again.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Our door is working and we will be using precision to install our new door very soon

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Service Provided:
Garage Door Repair

Review:

Have used Precision a couple of times for spring and door repair. This time was to repair my opener. Tech was amazing! Showed up early with permission and trouble shot the issue. Was done quickly and suggested several options for replacement in the future. Highly recommended!

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Service Provided:
Garage Door Opener Repair

Review:

The staff at Precision door was professional and deliver wow customer service.

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Service Provided:
Install Garage Doors

Review:

My garage door would not open. I went to my phone for repair company and chose Precision. The were out the next day and the door opener was inspected and fixed in about an hour. The best thing about Precision was the service they sent. He was beyond courteous and he knew his business. Ask for Ryan Hudson when you call.

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Ryan Hudson Service Provided:
Garage Door Repair

Service Technicians: Ryan Hudson
Review:

We have been using this company for years and today was another Great Job repairing my garage door!

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Juan Gordillo Service Provided:
Garage Door Opener Repair

Service Technicians: Juan Gordillo
Review:

Very professional, courteous and cost effective. I recommend Precision Garage Door service without any hesitation.

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Service Provided:
Garage Door Repair

Review:

Did a great job

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Bourchier
Review:

Dustin troubleshot or door issue and resolved the problem.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Robert was very professional and he was here on time and explained everything that was needed. He also recommended some things that we could do on top of what was needed that should prevent future problems. He was thorough and once we made a decision he got to work and completed the job in a timely manner.

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A Response from: Tim

Great feedback, thank you for sharing your experience with us. We are so happy to see that Robert provided you with five star service and that you were satisfied with his work. Thank you for your business and if we can help in the future, please let us know.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was leaving for work 8:30 am on 08.03.20, got in the car and the garage door would not open. Looked on the website saw precision door called the phone number. The person who answered was professional and told me she could have someone out today for a 59 fee that would be waived if I allowed the company to do the work. Dave showed up around 2:00 pm and told me was the issues were and what my options were. I picked the best option and at 3:40 pm my garage door is working. Dave was very professional and courteous. I will definitely use again.

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A Response from: Tim

We are so glad you called and that we were able to take care of your garage door problem. David is a great employee and we love seeing that he provided you with five star service. Thank you for your business and we look forward to working with you again if needed.

David Sweeney Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: David Sweeney
Review:

Great service. Called for weekend repair, technician was out in 45 min. Great job !

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A Response from: Tim

Awesome to hear, so glad we could help. We appreciate your business and the five star review!

Service Provided:
Garage Door Repair

Review:

I appreciate technicians who have patience with consumers. I had such a technician

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A Response from: Tim

Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We appreciate your business and we are pleased to see how satisfied you are with the service provided. Please don't hesitate to call if we can help in the future.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Mr Andres was very profesional and resourceful He made sure to keep social distance and wore his mask At all time. Very caring. Tk you

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A Response from: Tim

Thank you for your business, and the five star review. Andres is great and we will share your kind words with him. Stay safe and call anytime we can assist you!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The installer came out installed my garage door opener and put holes in my ceiling and then tried to patch it up it looks like crap it's not a good patch job at all I'm very disappointed in the patch he did.

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A Response from: Tim

We apologize that this happened during the install of your new motor. We appreciate you taking the time to speak with us today to discuss this matter. As discussed on the phone, we would certainly have sent out a professional to do the repair and we would have paid for it. Thank you for accepting the $100.00 refund as compensation for our error. We do appreciate your business and hope we can assist you in the future.

Service Provided:
Garage Door Opener Install

Review:

Professional, courteous, and skilled service from Dustin Bourchier. He even had a coupon that I was allowed to use that eliminated the sales tax. Thank you Precision Door for your timely and professional service!

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A Response from: Tim

You are very welcome, thank you so much for your business. We are pleased to see how satisfied you are with the service provided by Dustin. If we can help in the future, please don't hesitate to call.

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

We are extremely pleased with our overall experience, from the friendly phone call to same day service, no hidden fees to the great job Jeremy did installing new springs, cables & rollers. He did a great job assessing & fixing the problem quickly & thoroughly. We definitely would recommend.

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A Response from: Tim

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to working with you again, and thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

You were fast, affordable, and efficient

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A Response from: Tim

We are so glad we could help with your garage door needs. Thank you for your business and the five star review!

Service Provided:
Garage Door Repair

Review:

The service was above what was expected. The service tech. (He did give me his name but I forgot) was very professional. He explained everything that needed to be done. Worked very fast and was very knowledgeable. He was also genuinely a nice guy. Thank you and thanks to him.

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A Response from: Tim

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come!

Ryan Hudson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Ryan Hudson
Review:

I would like to begin by saying I contacted Precision Door in the middle of the night when the spring on my garage door snapped. I couldn’t believe how fast I was able to chat with someone. Before I knew it, I had an appointment for the next morning. Dustin Bourchier was the tech that came out. Dustin was extremely professional and explained everything that needed to be done. He did an awesome job. I would recommend both Precision Door and Dustin to anyone who needs work done. Thank you for your prompt and professional service especially in these trying times!!

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A Response from: Tim

We are so happy we could help take care of your garage door needs and that Dustin was able to provide you with five star service. We are here to help anytime you need us so please don't hesitate to call. We appreciate your business and the review very much!

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Dustin Bourchier
Review:

Dustin B did a great job we will continue to use Precision for our garage door needs

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A Response from: Tim

Thank you for taking the time to leave us a review. We are pleased that Dustin was able to take care of your garage door needs. We appreciate your business and look forward to working with you again in the future if needed.

Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technicians: Dustin Bourchier
Review:

Great, fast service!!

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A Response from: Tim

Fantastic to hear! Thank you for your business and the review.

Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technicians: Dustin Bourchier
Review:

Called your office yesterday concerning my garage. I needed to have a torsion spring replaced. The customer service rep gave me a price range between 90 and $190. When the tec showed up I asked him to give me a price for two springs to improve the operation and that price was $400. When I said that was outside my budget and that I would just go with the one spring, he quoted over $300. While he was there, he proceeded to suggest that many more parts needed to be replaced questioned the quality of the garage door opener system I had installed and tried to upsell me in a lot of areas.

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A Response from: Tim

We are sorry for your experience and that we were unable to help you with your garage door needs. After reviewing the technician's safety inspection, there were multiple items failed regarding the garage door opener and spring system that he needed to inform you of. We try our best to be as competitive as possible with pricing depending on what he needed or suggested. We are sorry we missed the mark on pricing with you. If we can help in the future, please let us know.

Service Provided:
Garage Door Repair

Review:

Excellent customer service!

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A Response from: Tim

Here at Precision we pride ourselves on customer service, thank you for the confirmation of just that! Our customers truly come FIRST!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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