Review:

I went to your website and watched all the videos. They were well done and helped a lot when Shaun explained to me what was wrong with the door. Also, walked over and looked at the truck which was fully stocked, clean and organized. The outside of the truck had names of the establishments that rated the company with 5 stars and BBB emblem. Shaun a Master Technician was the main reason I had the work done on the spot instead of getting quotes elsewhere. He clearly explained what was wrong. He gave me 3 price options to choose from based on what I wanted and felt I needed. I chose to have a new spring system installed. He asked me the right questions to pick the option I did. He was very professional and presented himself as highly trained and knowledgeable. Don’t get spooked by the $59 service call charge. It’s waived if you use them and you will! Warranties were very good for each option. Very professionally done.

Thank you so much for taking the time to provide such great feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We take pride in knowing our customers are happy with their experience and our technicians. Shaun is a valued team member and customers love him! We appreciate your business and we look forward to working with you again in the future if needed.

Review:

Andres did an amazing job! Extremely courteous and handled a very challenging issue with the garage door! Incredible!

Thank you for taking the time to share this positive rating! We will make sure to share this with Andres and let him know to keep up the amazing work. Please call if we can assist you in the future and thank you for your business.

Review:

George did a fantastic job nd was great to work with!

Thank you so much for your 5-star review! We will share this with George and let him know to keep up the amazing work. We appreciate your business and look forward to working with you again if needed.

Review:

A good friend suggested Precision when my garage door finally bit the dust. I made an appointment online VERY easily and they were able to come out within 3 days! Shawn Sewell was the technician and it was obvious right away that he's a genuinely kind man. He got to work, gave me a fair quote and replaced the parts in record time. He was a pleasure to work with and I'd highly recommend him and your company to anyone! Thank you!

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and thank you for your business. Shaun is a valued employee and we love seeing how happy you are with the service he provided. We look forward to working with you for many years.

Review:

Great service... great products...thank you.

Thank you for your business, so glad we could help with your door needs. We are incredibly grateful that you took the time out to leave us a 5-Star review. Please call if we can assist you in the future.

Review:

Not happy with cost for this.... guy was here for short time to put cheap plastic part in and cost $189 ??

Thank you for your business and taking the time to share your experience with us. We are sorry you feel the price you were quoted was too high. We certainly try to be competitive with our pricing and we do review pricing with customers before any work is done so any questions the customer has, can be answered first. The pricing for your job was not just for parts but also things like the technician's time, insurance, gas and maintenance on our vehicles, etc. If you have further questions, please feel free to call the office. We are happy to help in the future if needed, take care and stay healthy.

Review:

Great service...fast and done right! Garage door is no longer a worry

It was our pleasure, so glad we could help and there is one less thing on your plate to worry about. We appreciate your business and the five star review. If we can assist in the future, please let us know.

Review:

After all the repair work and servicing, both my garage doors are working better than they worked as new. Very quiet and smooth. I was very happy with the quality of the work and professionalism of the technician.

This is great feedback, thanks for sharing. David is a great employee and we are so happy he was able to get your doors working better than before! We appreciate your business and look forward to working with you in the future if needed.

Review:

Quick Knowledgeable efficient and pleasant

Thank you so much, we appreciate your business and the five star review!

Review:

Great customer service, answer phone at first ring and cane same day and job done in 30 minutes, pricy but worth it

Thank you for calling, we are so happy Joe was able to take care of your door needs. We appreciate your business and the five star review!

Review:

Great job! I would definitely recommend!

Thank you, we appreciate your business and the recommendation very much!

Review:

Great job, prompt and courteous!

Review:

The service done in our garage door by your service man,was excellent and fast, thank you

Thank you for the 5 star review! We are thrilled that you were pleased with the services!

Review:

I googled emergency service and called a company who told me they didn’t offer weekend calls but referred me to Precision. I called and explained a spring broke and I couldn’t open garage door to get car out. The last was very polite and helpful and told me to expect a tech by 3 latest on Sunday (next day), this morning I received a call and was told tech would arrive by 120 if earlier was okay. He arrived, very professional, evaluated problem, provided quote and Completed the repair. I highly recommend them I!!

Review:

Based on good performance from last job you guys did, we called you to repair garage door. Joe was finished the job quickly but was very eager to leave the site. The sales tax was charged incorrectly, invoice had 7% and 8 % was charged plus we are in Gwinnett county it should be only 6%. Will appreciate if credit ca be issued for the difference in sales tax amount.

Review:

The response time was excellent. Diagnosing the problem and recommending a doable solution was provided quickly and work completed. All-in-All, this was a great experience which rectified problems my previous door installer created.

Review:

Joe came, but has to return with parts to repair weather strips in two doors. Will be glad to review once repairs are done next week.

Review:

Technician: Joe 3 Simon Work Order#: 4748202 Invoice # O3282220 We just had a visit from a Precision Door technician to give us an estimate for the repair of our 2-car garage door. The price of $2,000.00 seemed unreasonable to us, so we told him that we needed to keep shopping for a better price. The technician had an attitude and charged us $59.00 for the road trip. We gave him a check. After researching other 5-star rated companies, we found that none of them would charge us for the road trip, or the estimate. We would rather do business with any of those reputable companies. Our check should be returned to us and no charges for the road trip should apply. Thanks!

Review:

5 stars Shaun was very professional and his service was immaculate

Review:

Tyler did an outstanding installation. Great experience overall.

Review:

It sucks to need my garage door opener replaced, but the service I received was quick, friendly, and professional. The technician arrived on time, explained what needed explaining, and didn't try to upsell me on a "deluxe" model or anything. He was super friendly, did his job, and went on his way. Everything I want in a garage door opener servicing.

Review:

Garage door wouldn't close unless you held the hardwired button down until fully closed. I tried moving the sensors inline without success and a repairman was scheduled to come out. Before he arrived, I received a call from Joe and he politely told me what was wrong and I should be able to fix it myself by properly aiming the two sensors. I thanked him and told him I would try again. It did turn out to be a bad sensor but I really appreciated his honesty and guidance in trying to save me a service charge. You will always be the one I call for assistance in the future.

Review:

Joe was professional, and explained well the door noisy problem and repaired accordingly. Instruction given tome well. Thank you.

Review:

Actually heard about Precision on the radio and when my old garage door starting acting sketchy, decided to make the call. Called on a Wednesday and the service representative, Sean, was there on Thursday. Replaced one garage door opener on our two car parking space and installed a new one on our single parking space. Also tightened the springs and replaced the door rollers. The whole job took about 90 minutes according to my wife. Sean called me at work and explained the options. All and all a quality job. Just waiting for the invoice to be emailed or mailed to me.

Review:

Precision was recommended by my neighbor- I called this morning when my garage door would not open. David was at my house within in the hour. He gave me different options. He had everything fixed and working MUCH better in about an hour. I couldn't be more pleased. Thank you!

Thank you and thank your neighbor for us - we appreciate their recommending us to you.

Review:

ok, u ready for this??!!!! O U T S T A N D I N G job!!!!!!!!!! everything was EXACTLY as stated,,,,,couldn't have asked for better service all the way through,,,,we had four garage door companies come by and provide quotes. one of the companies, Nabors Garage Doors, was actually pathetic. they literally wanted 20 dollars for a "service call" after i told them we were considering other companies! sad. in the long run it came down to you guys and Atl Overhead,,,,,deal breaker was, quality and price of the door (we got the double) the garage door opener, we got the 3/4 hp for the price of the 1/2, and the veterans discount,,,,,Jason, sales rep., friendly, knowledgeable and laughed at my jokes,,,,,George, the installer, was fantastic!!!,, explained EVERYTHING about "how it all works",,,,we had a small issue that he immediately fixed about one of the panels.....monday your receptionist (can't remember her name, sorry, sweet lady, laughed at my jokes!) called and remedied the problem!!!!! the worlds a better place to live thanks to u folks.......MERRY CHRISTMAS AND HAPPY NEW YEAR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Fred and Emalie-----(knock knock...whose there, SPELL, spell who, W-H-O!!!!! gotcha!!!!!!! have a great week.......

FABULOUS REVIEW!!!!! We value an educated consumer-and who cannot use a little more humor in their days, right?!? Thank you for choosing Precision and for taking the time to share your experience. We sincerely appreciate your business. Merry Christmas and Happy New Year to you too!

Review:

We are beyond pleased with the services of Precision Door. Jason Davis, who provided the estimate was very professional and helpful. When Tyler arrived to install garage doors, he was very pleasant and worked diligently. We were so impressed with his knowledge and how detailed he was with the installation. He politely answered all our concerns and questions. You can tell he enjoys what he does. He is a very hard worker too! He cleaned up his area as he worked and really knew his craft!5 Stars to Tyler!! Exceptional!

Very good! Thank you for sharing your experience with two members of the talented team we have at Precision. We certainly appreciate your business and the "5 Stars"!

Review:

Sean was my techician who came to my home to install two new LiftMaster garage door openers on September 12, 2018. He not only did this installation swiftly and without issues, he added plastic rollers, lubricated the system and told me everything he did. I really appreciated that. I would give this company and Sean a 5 star rating. Tom Brown

Tom, Thank you for choosing Precision and for sharing your review. We appreciate your business.

Review:

These are great people... great service... My keypad stopped working and they came and changed it free by next day...

We appreciate your business! Thank you.

Review:

Excellent service. The technicians did their work in a professional manner. They were asked to replace 2 broken springs of the garage door, they spent more time to balance the door until it's perfect. I am absolutely satisfied and would recommend to my friends.

That's great! We are glad you are pleased and would recommend us to your friends! Thank you for choosing Precision!