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Read what people are saying
about Precision Garage Door in:

Gwinnett County, GA

Precision Garage Door of Atlanta
has received 1413 reviews, averaging 4.95 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a garage door problem created by other companies. I got there number from channel 2 web. And I called them. Technicians was so good. He tried his very best to fix my door. I really appreciate them and also recommend to others who looking for good people and not getting repped off.
Anna Iqbal
A Response from: Tim

A pleasant service experience is what we strive for, and we are always here when you need us! Thank you for the 5 star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job performance !!! Fast, accurate, friendly service.
Richard Vanderhoof
A Response from: Tim

Thank you for the feedback, it is so exciting to hear from satisfied customers!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After reading reviews on your website, decided yours was not some fly by night operation like some I had previously searched.(i.e. professionally trained technicians and fully insured) Ryan and Joe arrived and went to work on the removal of my dinosaur door, then went to work on the new replacement door. You can tell when someone knows what they are doing. Answered all of my questions when asked, both were courteous and respectful of my property. I would rate them a 10 (5 each)
Larry Parlo
A Response from: Tim

Thank you for the 5 star review! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I googled emergency service and called a company who told me they didn’t offer weekend calls but referred me to Precision. I called and explained a spring broke and I couldn’t open garage door to get car out. The last was very polite and helpful and told me to expect a tech by 3 latest on Sunday (next day), this morning I received a call and was told tech would arrive by 120 if earlier was okay. He arrived, very professional, evaluated problem, provided quote and Completed the repair. I highly recommend them I!!
Roger Lynn
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Based on good performance from last job you guys did, we called you to repair garage door. Joe was finished the job quickly but was very eager to leave the site. The sales tax was charged incorrectly, invoice had 7% and 8 % was charged plus we are in Gwinnett county it should be only 6%. Will appreciate if credit ca be issued for the difference in sales tax amount.
Rashed Mahnood
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys are the absolute best. Fast appointment set and always friendly. Joe has done my entire set up and it is above my expectations. Would recommend to anyone for maintenance to full set up. Excellent
Roger Mast
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door springs decided they needed to be sprung and broke. I did what anybody would do and started searching Google for a good reputable company to replace them at a reasonable cost. I called Precision and they were very prompt at] getting a technician out to fix the problem because I could not open the garage door. The only thing thatl I wish I would have done was researched a little bit more on cost. It cost $407 to have the technician do 15 minutes worth of work and get me back in business with my garage door. After the fact I did the research again and found that there are several other reputable companies that could have done it for far less and even offered military discounts when Precision does not, even though it says so on their web page which is misleading. If you choose to go with Precision you will get a good product and prompt service but you will be light in the wallet. Do your research and get the same quality of work at a lesser cost from another company.
Joe Bultman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

best customer service in the Atlanta area!
Tom Tyler
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was too aggressive in trying to sell new garage doors. It was insulting that he would not take No for answer. I hope he isn’t pressuring naive others the way he did with me.
Scott Chambers
A Response from: Tim

Mr. Chambers, I am deeply saddened to hear about this unpleasant experience with the technician. I will have the service manager reach out to you today regarding this. We appreciate the feedback and want the opportunity to make it right.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank You so much Precision for the outstanding job your technician Mike did on changing my garage door motor. He performed a complete inspection and recommended affordable options for optimum service. The family loves the door operation now!!! Thanks Ron
Ronald Vaughn
A Response from: Tim

Thank you for the 5 star review! We appreciate the feedback!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was knowledgeable and gave recommendations as to what was best for my situation. Good employee, Good Worker !
John Mooney
A Response from: Tim

We appreciate the feedback, and thank you for the 5 star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician David is 5*. He is courteous, EXPLAINS everything well, and asked permission for everything. He did a fine job and Jim and I really like your door.
Jim Jenkins
A Response from: Tim

Thank you for the 5 star review! David is such an asset to Precision, we are thrilled that you were pleased with his work.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One of the garage door opener failed to work today. I contacted Precision Door Services. I want to thank Erin at the Call center who took her time in answering my questions, which let me choose this company to do the work. I want to give a big shout out to Mike E., (installer) who was very professional. He arrived on time. Any questions that I had asked, he took the time to answer the questions.
Eugene Warrick
A Response from: Tim

Mr. Warrick, thank you! We appreciate your business! Kudos to Mike and Erin, keep up the great work!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was a great salesperson, your prices competitive . Kyle who did the install was very nice.
Betty Rose
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called this morning because one of our garage doors broke this morning.. Actually the large metal pulls disc broke and came flying from the garage door to me standing by my back door. It flew so quick and hard that it made a huge ho,e in the Sheetrock inches from my face, the ricocheted to the other side of the garage. A few inches and I would have been killed. It was horrible. I called Precission and they had Dustin come out within an hour. The actual doors were fine but he ended up replacing both pulls systems with a much much safer designed one as well as pointing out and replacing 3 broken brackets. The quality of materials is incredible. We will feel so much safer now knowing that if the super thick cables they use, which I can imagine breaking, do break the spring system will just cause the door not to open but will not allow the parts to catapult through the air. Dustin was extremely professional and so nice. He explained each step before he did it and did not pressure me in any way to have the second door repaired to the upgraded standard that the broken was. It was a no brainer. Please give them a call if you ever need help in the future.
Kathy Kelley
A Response from: Tim

Kathy, thank you for the impeccable feedback. We appreciate you taking the time to share your experience with us and future customers! So glad that you weren't hurt during this malfunction and that you now feel safe in your garage. We look forward to working with you in the future should you need us.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have had a garage door and a garage door opener replaced by them and in both instances I went through the salesman Jason who gave me excellent quotes and has taken care of any questions I have had in a timely manner. I would recommend this company to anyone in need of there service.
Ronald Gibson
A Response from: Tim

We thank you for the opportunity to provide our service and appreciate your recommendation!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician was Dustin. He arrived early and greeted me upon arrival. Dustin listened to my problem and then did a test on the garage door. After the test was done, he explained what had to be done and how much it would cost. Dustin then completed the work in a professional and timely manner. He is also customer friendly with a great attitude. I am completely satisfied with work that he did. I would recommend Precision Overhead Garage Door Service to anyone.
Charles Mckeever
A Response from: Tim

Thank you for taking the time to share your experience with us and we agree, Dustin is truly an asset to our team! We are thrilled to have another satisfied customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kristopher Baxley was the tech that came out to complete the service and he did an outstanding job. I appreciate his knowledge, professionalism, and patience displayed during the service visit. Explained all the options and pros and cons for each so that I would make the best informed decision.
Quincy Hutchinson
A Response from: Tim

Thank you for the 5 star review! We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So pleased with my new door! All personnel have been very helpful and pleasant. Would happily recommend Precision.
Catherine Conliff
A Response from: Tim

Thank you for the 5 star review! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had an emergency of my door getting stuck and off the track. Called and was able to get a same day appt. Technician showed up early and did a thorough inspection and explained everything clearly. Dustin was able to complete all repairs in about an hour and everything is as good as new. Will definitely keep you guys on my phone for any future issues. If you are having trouble with your garage door, definitely give Precision Door Services a call.
Andy Johnson
A Response from: Tim

Thank you for the 5 star review! Glad we were able to turn things around so quickly for you!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was on schedule and resolved the issue in a few minutes. There was no charge as the adjustment was covered by warranty. I am very happy with the resolution.
Mike Leonard
A Response from: Tim

Thank you for the 5 star review! We value our customers and stand behind our products.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The response time was excellent. Diagnosing the problem and recommending a doable solution was provided quickly and work completed. All-in-All, this was a great experience which rectified problems my previous door installer created.
Conrad Burnside
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door was not able to be closed on a Saturday morning and it was easy to schedule an appointment with Precision. John Ferreira came slightly earlier than the appointment time which was great. He inspected the garage door, found the builder grade springs were broken and discussed the options with me. He was very thorough, professional and friendly and helped to replace the spring systems with a better warranty and adjusted the guide rails to make it operate smoothly. I've also asked him to replace a belt drive garage door opener with wi-fi access and it is operating quietly now. I would recommend John and Precision to anyone who needs the garage door services. Thank you John.
David H.
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Products! Great installation service! Fred was outstanding. Everything is perfect. Love that wall mounted, Wi-Fi enabled opener and the new metal, insulated doors.
Dennis Meek
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt, courteous, and competent; replaced broken springs and cables. Would recommend this company.
Frank - Grayson GA
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5
Diane Carter
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciate the excellent and timely service provided by Precision. My repair was completed by Jeremy who explained the problem and also explained the repairs it would take. He also found another problem with regard to the link to the motor and I purchased the equipment to ensure the alignment was corrected. I so appreciated Jeremy taking the time to explain how things worked in the garage door and the purpose/need for significant items. Same day repair is an excellent service provided by your company.
Mary Cagle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is great. I called them around lunch hours and they were able to send someone that afternoon! The technician, Justin, was awesome. He did a great job and did it in a timely matter. He was also very friendly. I would definitely use them again and refer them to all my friends and family.
Luciann Rosado
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service from quote to install. Excellent communication.
Steve
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used precision twice before and have always been satisfied with their work 5 stars
Neville Pratt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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