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Read what people are saying
about Precision Garage Door in:

Gwinnett County, GA

Precision Garage Door of Atlanta
has received 1358 reviews, averaging 4.95 Stars:
Review:

Joshua, was terrific and very professional... Thank you
Mary Williams
Service Provided:
Garage Door Repair
Review:

Second time with Precision. Initial experience was good. Folks were honest and timely and completed good work
Cheryl Soderholm
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mike was super responsive, respectful and professional! I highly recommend Precision to all of my clients!
Teri Ehrlich
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Tyler did an outstanding installation. Great experience overall.
Roland Alverez
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was told that they was rated 5 stars and guarantee they work
Rosetta Walker
Service Provided:
Install Garage Doors
Product:
Springs
Review:

Fast and efficient. Service representative was knowledgeable.
Ray Morris
Service Provided:
Garage Door Repair
Product:
Cables
Review:

There service was great and price was great as well
Jerry Karsten
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

5
Louis Chery
Service Provided:
Garage Door Opener Repair
Review:

After having an inspection done (including roller replacement) and new openers installed 11 months ago at a cost of nearly $1200, the last thing I expected was to pay another $1000 for spring replacement. I was hoping that the loud noise the doors were making would be covered under the 1 year warranty. Having said that, the spring replacement work was done professionally.
Pat Wagner
A Response from: Tim

Thank you for the review - yes, we looked back at your previous appointment details and at that time the springs were not an issue and did not need replacement then. We do appreciate your continued business. Thanks again!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Quick service and Great service. Thank you
Kevin Walts
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Fantastic customer service! 90 days ago we had a new garage door replaced. Well a piece of the framing had loosened from expansion. I placed a call on Thursday & Friday it was all taken care of . If I could give 10 ???????????????????? ! I would
Brandon Wallace
Service Provided:
Garage Door Repair
Review:

I called to have a broken spring replaced but since the installation was 20 years old I decided to have both springs replaced and install a new opener. The installer suggested new cables and rollers which added only a small amount to the total cost. He was efficient and went above and beyond with the installation. I would highly recommend Precision to anyone!
David Reynolds
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

David was right on time, pleasant to talk with and did an excellent job. Thanks!!
Phyllis Johnson
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

It is no fun to find out you cannot get out of your garage in the morning. I called Precision on a Monday morning and they had an installer at my house an hour before the window. The installer called a half an hour before arrival. I was very impressed how kind and patient the installer was with my questions. Shawn explained everything and gave me a price before doing the work. I highly recommend Precision, and hope you get Shawn!
Joe King
A Response from: Tim

Thank you so much for sharing your "Precision" experience - we appreciate the review and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Absolutely great service ! I would highly recommend.
Ken Green
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Courteous, friendly and helpful customer service representative who scheduled the service call. Was able to get my garage door repaired the same day after discovering a roller was missing and the door would not close all the way. The service technician was extremely courteous, knowledgeable and helpful. After replacing ten rollers, he did a through check on the rest of the door and it's parts. I was pleased.
Janet Wright
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Fantastic service provided, very timely and efficient. My repairman - Dustin - was extremely knowledgeable and friendly. Highly recommended!
Blanka Dumont
A Response from: Tim

Thank you for the recommendation! We appreciate your business and the 5 Stars!

Service Provided:
Garage Door Repair
Product:
Opener
Review:

I was disappointed that i was charged for tightening the spring when we just replaced the whole thing and the lifter less than 6 month paying over $1200. I would have thought it would last at least 1 year and least gave us a warranty for 1 year. So i was very disappointed that i needed to pay to get it tightened when it was not even 6 months old.
Helen M
Service Provided:
Garage Door Repair
Review:

The service technician was very knowledgeable and professional. He explained the problem and the solution . I am very satisfied with the service.
Robert Jones
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

It sucks to need my garage door opener replaced, but the service I received was quick, friendly, and professional. The technician arrived on time, explained what needed explaining, and didn't try to upsell me on a "deluxe" model or anything. He was super friendly, did his job, and went on his way. Everything I want in a garage door opener servicing.
Robert Bevan
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I heard about Precision garage from the news reporter Dale that your company was trustworthy Dustin was very knowledge and sharing what would be best for the need of my garage star rating five
Rosetta Walker
A Response from: Tim

Thank you for the "5 Stars"!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

We had garage doors installed and had a great experience from the estimate with Jason Davis which was an absolute gentleman who explained everything in detail and answered all our questions and concerns. As well as took my crazy phone calls. Then when the day came for install Jeff came on his on and did a fabulous job!! Cleaned everything up, explained all the details of the opener as well as helping with setting everything up! We were treated with respect and dignity though out the whole process. I am in the service business and know how important it is to have good customer service and these guys are genuine. It’s very hard to find that out there in the service world! You guys were awesome!! Thank you!
Cyndi Crookshanks
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I had a problem with my door not closing so I called and they came out right away and found that one of the eyes was out of alinement and that solved my problem. This is the second door they have done for us and both jobs were excellent.
Mike Shaw
Service Provided:
Garage Door Repair
Review:

The service guy was prompt and knowledgeable which is why they got 3 stars. The door is working well after he got it balanced and tracks re-set right. I understand "flat rate pricing" however even with discounts applied (which are not visible on invoice) when the flat rates are stacked the time spent on site and adding 1/2hr of travel time the repairs works out to $252/hr (no parts were used). Wish I made that rate.
Steve O'neal
Service Provided:
Garage Door Repair
Review:

David was courteous and very knowledgeable. He made me feel confident in my decision making regarding my doors. It became apparent, given the age of our doors, that new doors were more economical than continually repairing our 30 year old ones. Normally, I am leery of people selling, but David won my trust and I couldn’t believe the great quote I received on new doors.
Laurie Bingham
A Response from: Tim

Thank you for choosing Precision and for the review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Great job by Ryan, had 2 previous garage door companies and couldn't get it right. Ryan's can do attitude and knowledge of the door system was impressive! #1 in my books.
Jerry Artis
A Response from: Tim

Yes, Ryan is very knowledgeable and does have a great attitude! Thanks for the 5 Stars!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The technician was excellent .He arrived on time and replaced the springs,drums,cables and middle rod. The garage door works great now. The problem is the service was done on Monday(3/18/19) and still no receipt that was promised with the warranty. I called on Tuesday and they said it would go to billing and would be send right out. Today is Thursday(3/21/19) and no emailed receipt or warranty. I'm disappointed to receive 2 star customer service.
James Mcneill
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Joshua Kesler did an awesome job. On point and his depth of knowledge on the mechanism and functioning of the Garage was astounding. He provided the optimal solution for the given issue. I highly recommend Precision Door Atlanta and they are real professionals.
Ravi Natarajan
A Response from: Tim

Thank you for your business, the review and your recommendation!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Garage door wouldn't close unless you held the hardwired button down until fully closed. I tried moving the sensors inline without success and a repairman was scheduled to come out. Before he arrived, I received a call from Joe and he politely told me what was wrong and I should be able to fix it myself by properly aiming the two sensors. I thanked him and told him I would try again. It did turn out to be a bad sensor but I really appreciated his honesty and guidance in trying to save me a service charge. You will always be the one I call for assistance in the future.
Terry Sullivan
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Joe was professional, and explained well the door noisy problem and repaired accordingly. Instruction given tome well. Thank you.
Young Jun
Service Provided:
Garage Door Repair
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