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Read what people are saying
about Precision Garage Door in:

Douglasville, GA

Precision Garage Door of Atlanta
has received 83 reviews, averaging 4.94 Stars:
Free Service Call With Any Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was hesitating a little when it would go down. The service rep quickly figured out the reason and fixed it. This is the 2nd time I’ve used Precision. My rep Dustin was very knowledgeable, professional and friendly. I will continue to recommend Precision to neighbors, friends and family.
Ngiri Lawrence
A Response from: Tim

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a little costly, but the service was good. The tech Roy was very thurl in explaining the problem. He used every health precaution necessary during this time. I appreciate the timely manner the company responded and the professional way they adhered to the the time line set.
Debra Crump
A Response from: Tim

Thank you for sharing your experience. We are so happy Roy could take care of your garage door needs. We appreciate your business and are here anytime you need us.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech Brandon clearly explained my problem and the solution needed. I am glad I chose Precision Door to repair/replace my garage door.
F. Williamson
A Response from: Tim

Thank you for calling and trusting us with your business. We are happy that Brandon took care of your garage door needs. If we can help in the future, please don't hesitate to call.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The name fits the company. There work was done with procision and the repair person was very professional. My hat is off to procision.
Martin Jones
A Response from: Tim

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Today's visit was a follow up issue but he came out quickly, figured out the problem and fixed it without any issues. It was an issue we probably could've figured out ourselves but at no time did he make us feel stupid for not knowing. This is our 2nd time working with Precision and it's been 5 star each time. Thank you.
Ida Farris
A Response from: Tim

Thank you for continuing to trust us with your business and for taking the time to leave a review, we appreciate it. We are so happy we could take care of your door needs and are here to help anytime you need us.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good service, Roy was very professional he made sure that I understood everything that he was replacing and when the job was done he took the time to make sure I understood how everything works and I appreciate that thank you so very much
Shema Charles
A Response from: Tim

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with the professionalism, kindness and patience that my technician displayed. He worked with me to find the best solution based on our needs. He thoroughly explained and showed me what the issues were as well as the solution. On top of it all his repair work was done timely and he did not leave a mess. I will definitely use this company for any future garage needs!
Shaneice Johnson
A Response from: Tim

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for trusting us with your business. We look forward to serving you for many years to come!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service tech was Roy. He arrived on time and was a very down to earth kind of guy. He was very knowledgeable about my problems and gave me an honest answer. Unfortunately we cannot afford what he recommended.
Eugene Bullard
A Response from: Tim

We appreciate you calling us and that Roy made a good impression and was a good representative for the company. We are sorry what he quoted wasn't something you could do at this time but we do hope to work with you in the future. We will have someone from our door sales department reach back out to make sure you know all of your options. Please know that we are available anytime you need us.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was on time (early) he had cancellation. He was knowledgeable and gave me additional info regarding other repairs needed. Had on mask and we both practiced social distancing.
Laverne Baker
A Response from: Tim

Awesome to hear, thank you for sharing. We are so pleased that we could take care of your garage door needs. If we can help in the future, please don't hesitate to call. We appreciate your business and we hope you stay well!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and fast response. I was completely satisfied with the repair of my garage door.
Zack
A Response from: Tim

Such positive feedback, thank you for sharing. We are so happy to see you received five star service. Thank you for your business and please let us know if we can help in the future!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service Joe was very knowledgeable and did a great job thanks
Charles Mccravey
A Response from: Tim

You're welcome, thank you for the positive feedback and for your business, we appreciate it!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Roy is a pleasure to work with! He checked out my garage door, came in and gave me an estimate along with a thorough explanation of what needed to be done. He worked quickly to do the maintenance required. I would definitely recommend your company.
Evelyn Andritsch
A Response from: Tim

We are thrilled that Roy exceeded your expectations! He is truly an asset to our team!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had new doors put in 4mos ago my wife said it was to noisy so I called for you to look at it and your service man explained to her and made her understand the noises! Glad there’s nothing wrong thank you for my great doors!
Steven Hammond
A Response from: Tim

Continue to enjoy your new doors! We appreciate you and the feedback!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After contacting two companies, I became frustrated with their sales tactics. I decided to call Precision. The lady who scheduled a visit the next day was very kind. I was given a four hour window. The technician, Roy, called me to let me know he will be at my house shortly. Roy quickly diagnose the problem and I appreciate the fact he explain to me why I needed a new motor. His diagnostic skills were on the money. He explained three options to me. He treated me extremely fair and within 90 minutes, I had a complete installation working flawlessly. Needless to say, I was very happy I contacted Precision. I will be needing another door opener in the near future, and will certainly contact Precision. I have never dealt with this company before. I did not know anyone employed there before today. I am writing this review without the encouragement of anyone. I just think in this world, when you get professional service, a person should take the time to let management know they have a very skilled technician.
Bob Smalley
A Response from: Tim

We are incredibly grateful that you took the time out to complete this review! Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again! Thank you!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for an emergency for one of our clients. One of my technicians actually damaged a garage door on a job and I needed someone to respond quickly. Precision door was fast and efficient and helped my customer right away. They made it easy to call them next time if I have another issue come up. Thank you for the awesome service and I will be calling again when the need arises.
Bridgette Hatch
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I AM SO HAPPY...after going to a major home repair store..in which I was VERY Disappointed..I googled this company..NEXT DAY INSTALLATION!!!!....I waited 3 days for the other guys....LOL..HE CAME,LOOKED INSTALLED,TALKED....BEST EXPERIENCE WITH THIS COMPANY....
Gabrielle Manigault
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I selected your company because of the reviews online, made an appointment, and the day of the appointment I called and found out my appointment had been changed without telling me. So I did not reschedule because I took off for this appointment, I was going to use someone else, but the lady I spoke to on the phone obviously knew I was not pleased, Monday morning I got a call from Sean, and he really changed my opinion on this company and made me fill like I made the right decision to stay with Precision Door, so I only have positive feedback for them. The technician, Joshua, came out and was very professional. What I can see they are customer focused, Way to go! Use them you will not be sorry!
Reginald Blakney
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Googled it and you were 5 star company. Reviews were positive.
David Sisson
A Response from: Tim

Thank you for checking the reviews and for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very professional and friendly. He provided an analysis of the problem prior to performing the repairs. He cleaned up and left the area very neat. He explained the new system and he would return if we had any additional questions.
Donna Williams
A Response from: Tim

Thank you for choosing Precision and sharing your review!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeremiah, very professional and provided great service! Thank you!!
Donald Collins
A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician arrived well within time they indicated he'd arrive. Excellent customer service. Technician very knowledgeable. Very pleased with my repairs
Stephan Scott
A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chasen Pike was great to during the work I needed. He was through in explaining the issues and he identified them to me. He also educated me on garage doors and what the parts on them do that needed replacing. He also explained why the issue happened. Once I told him the age of the garage, he looked for other things and told me the lifespan of those parts. He gave me three options with estimate to choose from for the repair. I chose option 3 an he replaced the motor, rollers, cables and safety sensors. Two remote controls with batteries come with the plan. Once I decided he completed the work and demonstrated everything to me and allow me to test everything in real life situations. I am very satisfied with Chasen's kindness and professionalism. I will request Chasen as my technician if I need additional work on my garage. I give Chasen a 5. Phae Snow
Phae Snow
A Response from: Tim

Phae, Thank you for your review and for choosing Precision to service your garage door needs. We hope you don't need us again for quite some time, but if you do, we will be there for you. Again, "Thank you!"

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We received excellent service!! The technician was very knowledgeable and provided answers to all of our questions. We would definitely recommend Precision Doors to all of our family and friends.
Anthony and Alesha Hales
A Response from: Tim

Thank you! We appreciate your business and recommendation!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response to my needs. Very knowledgeable technician. Good friendly customer service.
Donnie Nunley
A Response from: Tim

Excellent - Thank you for your business and for posting your review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for programming our keypad and openers on our home we just purchased. You have just made our lives easier and eliminated one form of stress. Chasen was very nice, professional and extremely helpful. Precision Garage Door will be the only garage door company that we call for all future repairs. Thanks again!
Angela Cummings
A Response from: Tim

Thank you! We appreciate your business!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed the torsion spring replaced on our garage, and did some internet research and saw the Precision Garage website. I saw the acknowledgements, read the reviews, and gave a call. My appointment was the very next day, and the positive response from others is what I experienced. Jeremiah was the technician that made the repairs, no pressure sales or any gimmick for more money. I appreciate the exemplary service.
Gary Johnson
A Response from: Tim

Thank you - we appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed new springs for for our 25 yr old wooden garage doors. Technician was very efficient and called us to let us know he was on the way. Was equipped and stocked to handle converting system to torsion conversion system from old stretched out springs. Replaced all old rollers also. Doors are so quiet now and close and open perfectly. Good Job.
Jordan Setchen
A Response from: Tim

We hope you enjoy the new "quiet" door operation! Thank you for taking time to post your review and for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will start by saying the tech, Chasen was phenomenal! Very professional and walked me through the process of how the pricing worked. I specifically chose Precision because of the great scores online. My garage door came off the hinges and the railings were bent. Chasen was able to repair my door by adding two new springs and fixing the bent railings. He even gave my existing door a good lube down and tune up after completion. Overall, this was a great experience I will definitely choose to use Precision again. I just hope it is not in the near future! ????
Scott Mclean
A Response from: Tim

Thank you for the review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The website has great reviews and customers can contact the business 24 hours a day.
Donna Williams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technicians are qualified and know how to deal with customers.
Mary Hunter
Service Provided:
Garage Door Opener Repair
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