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Read what people are saying
about Precision Garage Door in:

Norcross, GA

Precision Garage Door of Atlanta
has received 103 reviews, averaging 4.98 Stars:
Review:

The Service Tech Adam King is really good. He explained every details about the garage door to me with a lot of patience even though my English is not very good. I really enjoyed his service. The last thing I have to say about his service is not excellent but is much better than EXCELLENT. Thank you Adam.
Tony Wong
A Response from: Tim

Thank you very much for sharing your review!

Service Provided:
Garage Door Repair
Review:

Courtesy service
Gisele Umutesi
A Response from: Tim

Thank you for the 5 Stars!

Service Provided:
Garage Door Repair
Review:

Joshua Kesler did an excellent job. He explained the problem and than fixed it. I was very happy with the service he rendered. He represented the company in a positive way. He met my expectations and the company is fortunate to have him as a technician. He represents the company with 5 stars.
Carletta Wallace
A Response from: Tim

Thank you for the great review of the service Joshua provided you. He is appreciated and works hard-the "5 Stars" are a great way to thank him. We thank you for choosing Precision.

Service Provided:
Garage Door Repair
Review:

I saw the great reviews of the company online and I decided to give them a try. They came the same day and it only took him 30 minutes to fix the issue.
Ike Chukwumerije
A Response from: Tim

Thank you for sharing your review!

Service Provided:
Garage Door Repair
Review:

Great job. They came, diagnosed and fixed. Recommended further services but was not pushy. Will call again.
Ben Rogers
A Response from: Tim

Thank you! Our technicians understand that it is our job to inform the consumer so they are equipped to make an educated purchasing decision, not to strong arm anyone into a purchase. We certainly appreciate you choosing Precision and want you to know we value your business.

Service Provided:
Garage Door Repair
Review:

5+ Stars - I wish I could give Ed 10+ stars - Ed is a great representative for your company. - Ed is very professional individual, and takes great pride in his work on the job. - Ed deserves a Bonus pay, and a promotion in your company. Great Great job Mr. Ed.
James w Williams
A Response from: Tim

WOW! Actually we hear this often regarding Ed! He is a great technician, and we appreciate him very much! Our entire team commit themselves to continual training and personal as well as professional improvement to be the most knowledgeable garage door technicians possible. We appreciate all of them. We also appreciate you and all of our customers. Thank you for your glowing review!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

This is our third time using Precision and we have been happy every time. They call ahead to let us know they are coming and they are always on time. We have had Sean each time and I really appreciate his time to make sure our vehicles are also connected properly and that each door is balanced and safe each time. Today we needed a new one and we have purchased one with the MyIQ. I move it already.
Denise Spenello
A Response from: Tim

Thank you so much for being a return customer to Precision. We value your business and appreciate the review!

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I teach a course for MBA students on how to run a service business. Excellent service quality is the key to success. Comparing Precision's service performance to all rating criteria, they are five star! From the sales professional who quoted the job to scheduler and the door installer, I always knew what to expect next and I was stunned by their professionalism and honesty. The two single doors were installed start to finish in only three hours including removal of the old door. Best of all we love the new doors both appearance and how they work. These were a great asset improvement to our property value!
Gary Gerhold
A Response from: Tim

Well, thank you very much for your review. We continuously strive to do the best we can for our customers and it is great to receive high marks from someone who teaches the very thing we do. Your business is greatly appreciated and we hope you enjoy your new garage doors for many years!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Finished job before estimated time frame.
Jonathan Chu
A Response from: Tim

Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Good, quick, knowledgeable service. Did not try to upsell me. Seemed like a straight-shooter
William Bruer
A Response from: Tim

Very good - thank you for sharing your "Precision" experience.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Great People and excellent work!
Steven Muise
A Response from: Tim

Thank you for sharing!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Joe, the technician, arrived promptly on time, was courteous and did the retensioning of the springs to my total satisfaction. Kudos!!
Klaus Floch
A Response from: Tim

Excellent! Thank you for sharing your experience!

Service Provided:
Garage Door Repair
Review:

Shun was very polite great personality 4 star
Calvin Smith
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I contacted Precision Door Co. after seeing an ad. I was very impressed by the professionalism of the service tech. He was willing to fix an old door opener but gave estimates for repairs and replacement. Wow, what a difference. We went with a new opener and so very pleased!
Candy Pratt
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Great service.
Louie Bernstein
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Fast, courteous service. The Service Technician, Shaun Sewell, explained the cost before beginning the repair. He was very professional and performed the repair in a safe and efficient manner. I would definitely recommend the services of Precision Door.
Dwaine Clarke
A Response from: Tim

Thank you so much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We returned from a few days out of town to find our garage door would not open. Unfortunately it was after hours and I had to leave to go out of town early the next morning. The call center made an appointment which was confirmed the next morning by the service professional. The problem was in the equipment. The service professional arrived on schedule, fixed the problem and reset the openers. He was courteous, knowledgeable, helpful and effective. My wife was extremely pleased with the service. I too am grateful to get five star service especially when I was out of town, bad weather was coming, and I was more than a bit panicked!
Keith Lawder
A Response from: Tim

Thank you for sharing this post - we appreciate that you chose Precision, and we value your business and trust.

Service Provided:
Garage Door Opener Repair
Review:

Shaun was on time and was very polite and professional. It took about 10-15 minutes to diagnosis the problem with the garage door and his assessment was very honest. We are pleased with the service provided.
David Gallimore
A Response from: Tim

David, Thank you for taking time to post your review! We are glad you are a pleased customer.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Excellent service! Fast, professional, and considerate!
David Young
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I am very pleased with the service I received on my garage door repair. The technician was on time, polite, and did a good job of explaining the problems to me. I did not feel pressured into having any extra work done, and I thought the price was reasonable. I will definitely call them again if I need another repair.
C L Denney
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Great and quick service.
Dewey Earnest
Service Provided:
Broken Garage Door Spring Repair
Review:

They showed up on time. Cleaned up work area. Their technician Glenn was very professional and knowledgeable
Lorna Stoecker
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Chase was very informative and worked quickly! I highly recommend Precision for any garage repairs needed.
Angela Dickerson
Service Provided:
Garage Door Repair
Review:

Very prompt professional. No issues at all. I would use you again in a heart beat. I am a property manager for 11 homes. When something breaks its very comforting to have a company like you to count on!!! Thanks again for coming out so quickly and getting our issues fixed.
Melissa Garrett
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Professional, concerned, fast and friendly.
Randy Simmons
Service Provided:
Garage Door Opener Repair
Review:

Sean was very professional , on time , fast and affordable.
Laurent Mcallister
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Shawn was prompt on arrival, quick to assess the garage door problem, and gave me the options and costs envolved for fixing the problem. He was knowledgeable and personable. Thanks Shawn! AlLan Naylor
Allan Naylor
Service Provided:
Garage Door Repair
Product:
Springs
Review:

After going to 4-5 places looking for a garage door, i found Precision and I wished I had come here first. The people at the office were polite and informed. That is only the beginning of my outstanding review. Kelly came to my home to take measurements, which she did and answered all my questions about the door. When she left I knew I had selected the right company. I wanted a forest green one so it had to be special ordered. It still came in very timely. The guy that came to install the door was prompt. He had to build the framing around the door(other places did not do this step) He worked non stop. he certainly knew what he was doing and did it well. When he finished he cleaned up the area and explained how my door worked. I hope management knows who they sent because I forgot to ask his name and I want him to get all the credit for a job well done. I would recommend this company any time.
Laurel Barrett
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

(4) Experienced technician was friendly, efficient and timely in removing and installing two new garage doors on my home in Peachtree Corners. Would give them a 5 once a part comes in and is installed. The doors are quiet and beautiful!
Anthony Otey
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Ronnie was a great technician. He was prompted, courteous, and respectful. I was not expecting to be hit with such a high cost to repair but the cost had nothing to do with Ronnie's work.
Cheryl Soderholm
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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