Review:

Really appreciated the prompt service to do maintenance on our door! Tom was very nice and informed us what needed to be done and in the future too! Will call on him again for sure!

Review:

The installer did a great job, quick and efficient. He also installed 12 new rollers at no charge. The garage door now operates the way it is supposed to and is very quiet. Precision did a great job. Thanks

Review:

Another outstanding experience. David was very professional and very personable.

Review:

Was very pleased with Precision Door Service. They were prompt and even called 45 minutes before arrival. David was extremely knowledgeable, professional, did a great job, and is a very nice young man. I wouldn't hesitate to recommend this company to anyone!

Review:

Kevin was very attentive and helpful with solutions. He spoke with Lift Master customer service to answer technical questions. His help resulted in coming to a successful resolution to a the problem at hand. Helpful problem solvers are what more companies need.

Thank you for the review and for choosing Precision to take care of your garage door service needs.

Review:

Thanks for a job well done.

Thank you for allowing us to be of service to you!

Review:

Don’t trust these guys!!! Called them out to do a tune up on my garage door opener for $89 that included new rollers. Upon “inspection” I basically needed a whole new door for over $1000. Claimed they couldn’t do the tune for $89 so they charged me $59 and did nothing. Save your money!! Don’t trust these people!!!

Review:

Very professional. Good work well done.

Review:

Choices were given, repairs done promptly and thoroughly. Friendly service. Thanks!

Thank you!

Review:

I read the reviews and was impressed and gave Precision a call. The young lady who answered my call was very friendly and polite, she was able to get me an appointment the day after my call. A young man named Shaun came over, listened to what I thought was not right in the sound of the door going up and down. Found out for the size door I had there should have been two springs instead of one. I had him put in a new motor, two new springs, wireless keypad, and all the extra that needed to be added. He explained everything he was doing and helped me to program the outside pad and the remote in my car. He was a very nice young man and I would very highly recommend Precision Door Service for anyone that is having a problem! He also explained what the cost would be so I could make my decision without any pressure to buy immediately. That was much appreciated!

Thank you for your review. We appreciate your business!

Review:

Responsive and professional. Arrived as scheduled. Thoroughly explained everything. Happy with the work done. The Tech , David, was professional and knew what he was doing. Didn't try to sell me anything more. Glad to recommend.

Thank you for sharing your review and for the recommendation!

Review:

I called Precision on the recommendation from a neighbor that was a satisfied customer. Plus the Trust Dale and online reviews. Mr. Sewell was great to work with.

Thank you for choosing Precision!

Review:

The repair man came quickly and did a fantastic job! I will certainly use them again. The price was reasonable and we are very satisfied.

Thank you!

Review:

Precision Door is amazing! We called to schedule an appointment and they had someone here within 24 hours of our call! The representative on the phone was so kind! Shaun, who came to service our door was fabulous! He was thorough, listened to our concerns, and explained everything! He took time and made sure we were pleased and did not have any questions! We will definitely use Precision again and refer them to others!

Thank you for choosing Precision - we appreciate your business and any referrals you extend!

Review:

Albert came this morning and repaired our garage door. He was so friendly and knew just what was wrong with the door! Great service!

Review:

Hand down best customer service in the industry. David was amazing.

Review:

Technician was very courteous and performed the work much quicker than I expected!

Awesome! We are please that we could help you out! Have a wonderful holiday season!

Review:

I purchased my garage doors 4 years ago and had problems with the trim they came out made the necessary repairs promptly and professionally. The quality of their product is only exceeded by the quality of their crew and staff.

Thank you so much Mr. Comis for such an awesome review. So happy we were able to take care of the issue at hand. Please have a safe and happy holiday season.

Review:

Your company is dishonest and rip people off. Especially the elderly. I was quoted over $900 to repair my garage door for things that I didn’t need. I decided get a second quote. The garage door was fixed and I paid only $89.00 with another honest company. I would not recommend Precision to any of my family and friends.

We're sorry you feel that you were misquoted. I went back over your estimate and for what the technician was going to do, we feel the price of the rebuild and motor is compatible with other companies such as ours. I hope we can earn your business in the near future. Have a wonderful, blessed day.

Review:

WOW! I'm not really sure what else I can write. Just WOW! I just had probably the best service call I have ever had working with a service / repair company. Seriously! My garage door broke yesterday. Old door... Old spring... old all around. I called Precision this morning to see if we could have the door inspected and get a quote for repairs, if it was even repairable. The company offered a service time between 10a - 2p (standard 4 hour window, right? I was nervous... been down this road with AT&T). I received an email noting who my service technician would be, complete with photos of ALL available technicians so even if there was a last minute change, I would be able to make sure the person showing up at my house was who he/she was supposed to be. First impression - good service so far. Sean Scheiern called at 10am and let me know he would be at my house within 20 minutes. Another good mark on the first impression list. Then he actually showed up on time! (Ever work with AT&T? This doesn't happen much). Sean introduced himself. He was very polite, courteous and friendly. I began to apologize for the clutter and dirtiness of my garage (an embarrassment for my wife). He was fast to put this worry to rest, commenting that most of the garages he visits are much worse and I "should see his"... (though probably untrue, it definitely increased the comfort factor). He reviewed the door and door opener. He noted the problem immediately. He checked the opener to evaluate the health of the opener. Though the units were old, and the doors were old, he made it a point to simply address the problem, provide the cost to fix the problem and didn't ONCE try to sell me new products! The price was explained... X for the new door spring, Y for the piece on the door opener and Z for the total. I knew exactly what the cost was... exactly what he was going to fix and exactly how long it would take him to do the job. SOLD ON SITE! He did the work... was great to visit with and was out faster than expected. The invoice was simple to understand and process, and was sent to me via email to keep in my online files (along with the initial emails). I now have a file on Precision... and will turn to this file ANY AND EVERY TIME I have a garage door issue... or am ready to make a garage door improvement. THANK YOU PRECISION! This is how a company is supposed to run. You can give clinics on Customer Service. You now have a loyal customer. Not that garage doors will present repeat business worth writing home about... but i will be sure to tell EVERYONE I KNOW about this experience and encourage them to give you a call when they need door repairs or replacement.

Wow! First of all, thank you for choosing Precision and secondly, "thank you!" for taking time to write your review in detail and for the recommendation!

Review:

Shawn, Did an outstanding job, just as he has in the past for us.

Review:

Chose Precision because you had a company/representative in the Forsyth County area; you offered a Military/Senior Citizen Discount and you had a five star rating. You more than met our expectations: Arrived earlier than scheduled & once on location Sean was prepared to inspect & repair not only the broken chain on one of our garage doors, but also after asking if he would take a look/inspect our other four garage doors he was willing & had the necessary parts to repair (although not broken) but replace the chain on the remaining doors. What a guy, Mr. Sean! An asset to your company, pleasant, courteous, professional & promptly went to work to take care of our garage door needs. Hats off to whoever hired him...capable of making a command decision. Will will definitely refer Precision to anyone we know who might need garage door repairs. Thanks once again for your prompt service and please pass on to Mr. Sean Scheiem what a pleasure it was to work with him. So seldom in our busy world/lives do people take a moment to praise the ones that do a superb job and too many times all you receive are the negatives...let this time be different and pass on our praises!

THANK YOU! We definitely will pass your praises on to Sean. His professionalism and skills are certainly appreciated. We value your business and thank you for taking time to share your experience.

Review:

thank you Josh, for your service and checking out our noise on our garage opener plus doing a tune up too. Super job.

Thank you for calling Precision-we appreciate your business.

Review:

Could not have asked for better or quicker service. Shawn, the tech, was on time per his call. Took care of our needs and even programed the car opener so that we could use instead of a hand held remote. THANKS for the same day service!

Thank you for choosing Precision!

Review:

Josh, the young man Precision Door sent to give us an estimate was professional. He answered my questions and even sprayed a wasp nest for me!

Wasps are definitely one of the negatives our Technicians deal with during the summer months, so, Josh was prepared! Thank you for choosing Precision to provide you an estimate.

Review:

I’m very satisfied with the install of a garage opener it was done in the amount of time specified very professional and the installer very courteous would recommend precision door Atlanta giving it a 5 star rating

Thank you very much! We certainly appreciate your business and the 5 Star Rating!

Review:

Garage door busted on a Saturday and they were able to get someone out early evening. Ed did the work and he did an incredible job! Ed was very knowledgeable and took the time to fully educate me on the issue and my options. Once I made the decision he went to work with efficient energy even though it was Saturday evening. Ed had a fantastic attitude and broke the stereotype that most contractors have (and btw deserve). I would highly recommend Ed and Precision Door!

Thank you! We value Ed as an employee at Precision and we appreciate your business and recommendation!

Review:

World class service, it was a pleasure doing business with them. Same day service, replaced garage door opener damaged by electrical surge. Kevin was very knowledgeable and personable. I absolutely plan to use Precision for any future garage door needs.

Very good - thank you for choosing Precision. We appreciate your business!

Review:

Awesome job

Thank you for sharing!

Review:

The service tech showed up on time and was professional. He repaired our garage door, and explained the cost and how the repair would be done before he started.

Thank you for choosing Precision and for sharing your experience!