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Read what people are saying
about Precision Garage Door in:

Cumming, GA

Precision Garage Door of Atlanta
has received 336 reviews, averaging 4.93 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The response time, reliability of the technicians and quality of the work was exceptional. Everything was thoroughly explained and expertly done.
Chip Thurston
A Response from: Tim

We pride ourselves on customer service and are thrilled that you are pleased with our services! Thank you for the 5 star review!

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Totally pleased with the repair and parts replacement that was done to my garage door opener. It is now working like new. Dustin did a great job.
Diane M
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was very professional and pleasant while performing his work servicing our doors and replacing one opener.
Terrry Martin
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great service and very competitive price.
Shawky Zhran
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, explained everything to us. Replaced door opener. Very professional. Recommend Precision very highly.
Jerry Bryant
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision before and they are best of the best. David was professional, knowledgeable and gave us the service that we expect from Precision. We highly recommend Precision for garage door services! Thank you!
Tracey Fong
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and got the job done with no issues!
Charles Track
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sean, the man who repaired my garage door was awesome. He was thorough, honest and did a great job! Very impressed with your customer service and your employee Sean. I will definitely recommend you guys to anyone who needs garage door repairs. Thank you!
Tony Cianciola
A Response from: Tim

Thank you for the 5 star review! We appreciate your business and thankful you are pleased with the services!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the first online contact to the end of the servicr, we had a great experience with Precision Door. Mike our technician was so helpful, courteous and professional. We will highly recommend Precision Door.
Karen Smith
A Response from: Tim

Thank you for the 5 star review! We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On a holiday weekend, I called the company that installed my garage door opener to repair it....after having it for 11 months. They came and charged me an "emergency" fee, and worked on it for 15 minutes. It worked for one day....when I called again, they said they could not come back for four days. I called Precision and they arrived two hours earlier than estimated. Shaun checked the entire door, found the problem and fixed it. I was very impressed with the professional attitude of each person I dealt with, and their courtesy and concern was very much appreciated. They have my heartfelt FIVE star rating !
Kathryn Mcdonald
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Really appreciated the prompt service to do maintenance on our door! Tom was very nice and informed us what needed to be done and in the future too! Will call on him again for sure!
Christine Borsum
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installer did a great job, quick and efficient. He also installed 12 new rollers at no charge. The garage door now operates the way it is supposed to and is very quiet. Precision did a great job. Thanks
Steven Busam
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Another outstanding experience. David was very professional and very personable.
Evan Fournaris
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was very pleased with Precision Door Service. They were prompt and even called 45 minutes before arrival. David was extremely knowledgeable, professional, did a great job, and is a very nice young man. I wouldn't hesitate to recommend this company to anyone!
James Smith
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was very attentive and helpful with solutions. He spoke with Lift Master customer service to answer technical questions. His help resulted in coming to a successful resolution to a the problem at hand. Helpful problem solvers are what more companies need.
Shelly Smith
A Response from: Tim

Thank you for the review and for choosing Precision to take care of your garage door service needs.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks for a job well done.
John Marsh
A Response from: Tim

Thank you for allowing us to be of service to you!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Don’t trust these guys!!! Called them out to do a tune up on my garage door opener for $89 that included new rollers. Upon “inspection” I basically needed a whole new door for over $1000. Claimed they couldn’t do the tune for $89 so they charged me $59 and did nothing. Save your money!! Don’t trust these people!!!
David Kellam
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Good work well done.
Marvin Galliher
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Choices were given, repairs done promptly and thoroughly. Friendly service. Thanks!
Pat Mcnamara
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I read the reviews and was impressed and gave Precision a call. The young lady who answered my call was very friendly and polite, she was able to get me an appointment the day after my call. A young man named Shaun came over, listened to what I thought was not right in the sound of the door going up and down. Found out for the size door I had there should have been two springs instead of one. I had him put in a new motor, two new springs, wireless keypad, and all the extra that needed to be added. He explained everything he was doing and helped me to program the outside pad and the remote in my car. He was a very nice young man and I would very highly recommend Precision Door Service for anyone that is having a problem! He also explained what the cost would be so I could make my decision without any pressure to buy immediately. That was much appreciated!
Valarie Bratton
A Response from: Tim

Thank you for your review. We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Responsive and professional. Arrived as scheduled. Thoroughly explained everything. Happy with the work done. The Tech , David, was professional and knew what he was doing. Didn't try to sell me anything more. Glad to recommend.
Dudley Johnson
A Response from: Tim

Thank you for sharing your review and for the recommendation!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision on the recommendation from a neighbor that was a satisfied customer. Plus the Trust Dale and online reviews. Mr. Sewell was great to work with.
Jimmy Phillips
A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair man came quickly and did a fantastic job! I will certainly use them again. The price was reasonable and we are very satisfied.
Larry Mayo
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door is amazing! We called to schedule an appointment and they had someone here within 24 hours of our call! The representative on the phone was so kind! Shaun, who came to service our door was fabulous! He was thorough, listened to our concerns, and explained everything! He took time and made sure we were pleased and did not have any questions! We will definitely use Precision again and refer them to others!
Todd Crowder
A Response from: Tim

Thank you for choosing Precision - we appreciate your business and any referrals you extend!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Albert came this morning and repaired our garage door. He was so friendly and knew just what was wrong with the door! Great service!
Robert & lynn Dollar
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hand down best customer service in the industry. David was amazing.
Kirk Hornbaker
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very courteous and performed the work much quicker than I expected!
Jill Easton
A Response from: Tim

Awesome! We are please that we could help you out! Have a wonderful holiday season!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I purchased my garage doors 4 years ago and had problems with the trim they came out made the necessary repairs promptly and professionally. The quality of their product is only exceeded by the quality of their crew and staff.
Joseph Comis
A Response from: Tim

Thank you so much Mr. Comis for such an awesome review. So happy we were able to take care of the issue at hand. Please have a safe and happy holiday season.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company is dishonest and rip people off. Especially the elderly. I was quoted over $900 to repair my garage door for things that I didn’t need. I decided get a second quote. The garage door was fixed and I paid only $89.00 with another honest company. I would not recommend Precision to any of my family and friends.
Maribel Martinez
A Response from: Tim

We're sorry you feel that you were misquoted. I went back over your estimate and for what the technician was going to do, we feel the price of the rebuild and motor is compatible with other companies such as ours. I hope we can earn your business in the near future. Have a wonderful, blessed day.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

WOW! I'm not really sure what else I can write. Just WOW! I just had probably the best service call I have ever had working with a service / repair company. Seriously! My garage door broke yesterday. Old door... Old spring... old all around. I called Precision this morning to see if we could have the door inspected and get a quote for repairs, if it was even repairable. The company offered a service time between 10a - 2p (standard 4 hour window, right? I was nervous... been down this road with AT&T). I received an email noting who my service technician would be, complete with photos of ALL available technicians so even if there was a last minute change, I would be able to make sure the person showing up at my house was who he/she was supposed to be. First impression - good service so far. Sean Scheiern called at 10am and let me know he would be at my house within 20 minutes. Another good mark on the first impression list. Then he actually showed up on time! (Ever work with AT&T? This doesn't happen much). Sean introduced himself. He was very polite, courteous and friendly. I began to apologize for the clutter and dirtiness of my garage (an embarrassment for my wife). He was fast to put this worry to rest, commenting that most of the garages he visits are much worse and I "should see his"... (though probably untrue, it definitely increased the comfort factor). He reviewed the door and door opener. He noted the problem immediately. He checked the opener to evaluate the health of the opener. Though the units were old, and the doors were old, he made it a point to simply address the problem, provide the cost to fix the problem and didn't ONCE try to sell me new products! The price was explained... X for the new door spring, Y for the piece on the door opener and Z for the total. I knew exactly what the cost was... exactly what he was going to fix and exactly how long it would take him to do the job. SOLD ON SITE! He did the work... was great to visit with and was out faster than expected. The invoice was simple to understand and process, and was sent to me via email to keep in my online files (along with the initial emails). I now have a file on Precision... and will turn to this file ANY AND EVERY TIME I have a garage door issue... or am ready to make a garage door improvement. THANK YOU PRECISION! This is how a company is supposed to run. You can give clinics on Customer Service. You now have a loyal customer. Not that garage doors will present repeat business worth writing home about... but i will be sure to tell EVERYONE I KNOW about this experience and encourage them to give you a call when they need door repairs or replacement.
Jimmy Mouton
A Response from: Tim

Wow! First of all, thank you for choosing Precision and secondly, "thank you!" for taking time to write your review in detail and for the recommendation!

Service Provided:
Garage Door Repair
Product:
Springs
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