Review:

WOW! I'm not really sure what else I can write. Just WOW! I just had probably the best service call I have ever had working with a service / repair company. Seriously! My garage door broke yesterday. Old door... Old spring... old all around. I called Precision this morning to see if we could have the door inspected and get a quote for repairs, if it was even repairable. The company offered a service time between 10a - 2p (standard 4 hour window, right? I was nervous... been down this road with AT&T). I received an email noting who my service technician would be, complete with photos of ALL available technicians so even if there was a last minute change, I would be able to make sure the person showing up at my house was who he/she was supposed to be. First impression - good service so far. Sean Scheiern called at 10am and let me know he would be at my house within 20 minutes. Another good mark on the first impression list. Then he actually showed up on time! (Ever work with AT&T? This doesn't happen much). Sean introduced himself. He was very polite, courteous and friendly. I began to apologize for the clutter and dirtiness of my garage (an embarrassment for my wife). He was fast to put this worry to rest, commenting that most of the garages he visits are much worse and I "should see his"... (though probably untrue, it definitely increased the comfort factor). He reviewed the door and door opener. He noted the problem immediately. He checked the opener to evaluate the health of the opener. Though the units were old, and the doors were old, he made it a point to simply address the problem, provide the cost to fix the problem and didn't ONCE try to sell me new products! The price was explained... X for the new door spring, Y for the piece on the door opener and Z for the total. I knew exactly what the cost was... exactly what he was going to fix and exactly how long it would take him to do the job. SOLD ON SITE! He did the work... was great to visit with and was out faster than expected. The invoice was simple to understand and process, and was sent to me via email to keep in my online files (along with the initial emails). I now have a file on Precision... and will turn to this file ANY AND EVERY TIME I have a garage door issue... or am ready to make a garage door improvement. THANK YOU PRECISION! This is how a company is supposed to run. You can give clinics on Customer Service. You now have a loyal customer. Not that garage doors will present repeat business worth writing home about... but i will be sure to tell EVERYONE I KNOW about this experience and encourage them to give you a call when they need door repairs or replacement.

Wow! First of all, thank you for choosing Precision and secondly, "thank you!" for taking time to write your review in detail and for the recommendation!

Review:

Shawn, Did an outstanding job, just as he has in the past for us.

Review:

Chose Precision because you had a company/representative in the Forsyth County area; you offered a Military/Senior Citizen Discount and you had a five star rating. You more than met our expectations: Arrived earlier than scheduled & once on location Sean was prepared to inspect & repair not only the broken chain on one of our garage doors, but also after asking if he would take a look/inspect our other four garage doors he was willing & had the necessary parts to repair (although not broken) but replace the chain on the remaining doors. What a guy, Mr. Sean! An asset to your company, pleasant, courteous, professional & promptly went to work to take care of our garage door needs. Hats off to whoever hired him...capable of making a command decision. Will will definitely refer Precision to anyone we know who might need garage door repairs. Thanks once again for your prompt service and please pass on to Mr. Sean Scheiem what a pleasure it was to work with him. So seldom in our busy world/lives do people take a moment to praise the ones that do a superb job and too many times all you receive are the negatives...let this time be different and pass on our praises!

THANK YOU! We definitely will pass your praises on to Sean. His professionalism and skills are certainly appreciated. We value your business and thank you for taking time to share your experience.

Review:

thank you Josh, for your service and checking out our noise on our garage opener plus doing a tune up too. Super job.

Thank you for calling Precision-we appreciate your business.

Review:

Could not have asked for better or quicker service. Shawn, the tech, was on time per his call. Took care of our needs and even programed the car opener so that we could use instead of a hand held remote. THANKS for the same day service!

Thank you for choosing Precision!

Review:

Josh, the young man Precision Door sent to give us an estimate was professional. He answered my questions and even sprayed a wasp nest for me!

Wasps are definitely one of the negatives our Technicians deal with during the summer months, so, Josh was prepared! Thank you for choosing Precision to provide you an estimate.

Review:

I’m very satisfied with the install of a garage opener it was done in the amount of time specified very professional and the installer very courteous would recommend precision door Atlanta giving it a 5 star rating

Thank you very much! We certainly appreciate your business and the 5 Star Rating!

Review:

Garage door busted on a Saturday and they were able to get someone out early evening. Ed did the work and he did an incredible job! Ed was very knowledgeable and took the time to fully educate me on the issue and my options. Once I made the decision he went to work with efficient energy even though it was Saturday evening. Ed had a fantastic attitude and broke the stereotype that most contractors have (and btw deserve). I would highly recommend Ed and Precision Door!

Thank you! We value Ed as an employee at Precision and we appreciate your business and recommendation!

Review:

World class service, it was a pleasure doing business with them. Same day service, replaced garage door opener damaged by electrical surge. Kevin was very knowledgeable and personable. I absolutely plan to use Precision for any future garage door needs.

Very good - thank you for choosing Precision. We appreciate your business!

Review:

Awesome job

Thank you for sharing!

Review:

The service tech showed up on time and was professional. He repaired our garage door, and explained the cost and how the repair would be done before he started.

Thank you for choosing Precision and for sharing your experience!

Review:

Fred Griffin installed my 1st garage door, and did an outstanding job. He was friendly and courteous – explained what he would be doing, and answered my questions. Fred worked competently and efficiently in dealing with a concrete foundation wall and metal support post in the garage. He was meticulous in making sure that the door operated well and that there was a good seal all around the edges of the door opening. He also explained some easy maintenance tips to make sure the door performs well over time. Some issues at my house made it necessary to install the two garage doors separately, and I appreciate Fred’s professional skill and care in the installation of this door.

Thank you for the review!

Review:

Outstanding work done by Sean, def be using precision/Sean again!

Thank you for sharing!

Review:

Outstanding Service, quality time, came early.

Thank you for sharing!

Review:

We are return customers. Extreme superior service. We met David this morning, so professional and considerate, polite and helpful. One thing in our lives we don't have to worry about anymore, the garage doors - because we use Precision. Wish all businesses were run like this one.

Thank you for trusting us with your Garage Door needs - we value you as a customer and appreciate you sharing your review!

Review:

Hi Tim - We cannot overstate our satisfaction this morning with Sean and John, their instruction, explanation and general pleasant demeanor. We needed all the works to support the mechanics of the garage door working properly. Our options were well described, installed and tidied up afterward. I am the president of our home owners association, took several business cards and will keep my ears open for residents needing garage door assistance. Precision will be my recommendation. Thank you - a beautiful job!! Lin Arterburn

Thank you, Lin! We are glad you are pleased with everything and appreciate your recommendations!

Review:

We recently upgraded our garage doors and motors and the look is fantastic! the doors are beautiful especially since we added windows and the motors are whisper quiet; a dramatic improvement over the old ones which used to make an awful noise. We are very pleased with the look and craftsmanship!

Thank you for sharing your review - we value your business very much!

Review:

Josh called ahead as I was notified he would and arrived on time. Diagnosed the problem as being a defective opener. Made suggestions on several options and showed he was very knowledgeable. Installed of new opener went without an issues and all back operating properly. Josh is very professional and efficient. Will ask for him should additional services be needed. I am expecting this not to be needed for quite awhile. Thanks.

Review:

Unfortunately our garage door stopped functioning due to multiple parts being damaged. Within 30 minutes of calling Precision, Michael Ottosen (Technician) had come to our house, assessed our garage door damage and created an estimate. After realizing that it would take several weeks for the parts to arrive, Michael took the time to repair the door to best of his ability and make sure that it safely closed. I highly recommend Precision if you seek timely, thoughtful, cost-effective and professional service.

Review:

The salesperson Kay was very nice and knowledgeable. She explained all the charges and options. The installer was very fast professional and clean. I have used them in the past and would definitely recommend and use again.

Thank you for taking time to post the review and thank you for choosing and recommending us!

Review:

The best experience - Friendly, timely and knowledgeable.

Wow-Thank you for choosing Precision to repair your garage door!

Review:

Our garage door stopped working and they came out same day and we now have new parts and a smoothly, quiet, working garage door. Mike Otteson was professional, explaining everything.

Thanks for choosing Precision! We value your business!

Review:

Excellent service I highly recommend this company very professional

Thank you! We appreciate your business and positive review!

Review:

Precision Door is wonderful. They came out right away and provided me an estimate to replace my garage door. Price was very reasonable. Called and scheduled installation in less than two weeks. George the installer was "Great" --did a beautiful job & took the time to explain everything to me. Very polite and friendly. Outstanding Customer Service!! I would definitely recommend this company!!

Thank you Karen! Your business and recommendation is certainly appreciated!

Review:

My technition Sean was great, quick, cracked good jokes and went on his way. 10/10

Lol - Thanks for taking time to post your review!

Review:

Curtis was very professional, called ahead, arrived on time and explained all issues in detail. He repaired door and cleaned up perfectly. A job well done. A great representative for your company.

Thank you for your positive review!

Review:

David showed up on time was very nice. Knowledgeable and explained all available options .once I have him the ok the work was done quickly and efficiently .

Glad to hear you were pleased with the technician and his service - Thank you!

Review:

This visit was to replace an opener, however we have used Precious for repair and new door. Each time the service has been fantastic. The techs are always courteous and knowledgeable. We most definitely would recommend

Great to hear - thank you for your continued business and recommendation.

Review:

They were on time and completed the repairs the same day. Very reasonable prices. Thank you Kevin!!

Review:

Great service... Great Technician... Great Job...!

Thank you, Roger! That's "Great" to hear! We value your business!