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Read what people are saying
about Precision Garage Door in:
Cumming, GA
Precision Garage Door of Atlantahas received 383 reviews, averaging 4.92 Stars:
Cumming, GA
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians: Juan Gordillo
Cumming, GA
Good service call, but few things you need to pay attemtion to, technician did not ask me how the position of the openers on my wall , i want them in what order? He chose it without asking me, and the second opener, glass shows some dirt inside of it , or some dots that i cannot remove. Thanks
- George Abdo
Cumming, GA
The team was top shelf. Great help selecting the best alternative for us. Provided the documentation we needed for HOA approval. The installer was great and did excellent work. We couldn't be more pleased.
- John Terpin
Cumming, GA
We chose Precision Garage Doors based on their excellent reputation and great reviews. Their customer service by phone and text and the installation were wonderful. We certainly would use them again.
- David Settle
Cumming, GA
Michael Ottosen is absolutely awesome!
- James Massengale
Cumming, GA
20+ year old garage door broke and wouldn’t open on a Saturday afternoon (car inside). Found Precision online and scheduled an appointment for Sunday by online chat-super easy. Sunday, Victor called and asked if he could come early because he was ahead of schedule. He was super nice and knowledgeable. (Even the dogs liked him!) We figured it was time to buy a new door. He answered all our questions and made the process again, super easy. Because we bought the new door, the repair was free to get us through until the new install. Very impressed with the whole process! Thanks Victor!
- Ellen Tshudy
Cumming, GA
Michael was on time and professional. The was not as familiar with my Overhead Door unit as the brand Precision sells but he called a friend who was. Unfortunately the friend was unavailable so we didn’t get my wife’s phone connected but he did connect my Homelink in my car and the annual maintenance was done quickly. He also had the brochures I had requested on new doors. I am satisfied with my new garage door company (so long Overhead Door) and look forward to our new relationship for years to come.
- Pete Smith
Cumming, GA
My garage door repair needs did not align well with scheduling but Michael could not have been more accommodating. Things were fixed today and I am certain the job was done well for a fair price. Michael was honest, amiable and competent about every part of the job...from diagnosis through repair.
- Laurie O'connor
Cumming, GA
Sean was great. Offered up different solutions and do not push for things I didn’t need. Pleased so far.
- Tim Richmond
Thank you for the kind words and 5 star review Mr. Richmond. We are delighted to hear Shaun met your expectations and should you need anything in the future we hope you choose Precision Garage Door again!
Cumming, GA
I rarely write reviews. if ever. But now is the time. We recently had our entire garage door repaired/rebuilt with all new components. From the time I called customer service for an exploratory appointment to having a superstar in Michael handle the rebuild, I we received outstanding and polite customer service explaining everything as the process progressed. There is no need to shop around, this is the best company to do business...and the pricing is more than reasonable. BRAVO!
- Jerry
We love that Michael and the rest of the Precision team did a 5 star quality job. We strive to give customers a great experience like the one you had. Please do not hesitate to reach out should you need anything in the future and thanks again!
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians: Michael Otteson
Cumming, GA
Tech was good, on time, knowledgeable, and went straight to work. As explained to me on the phone, there is a service call fee waived if work is completed. The only reason I approved the work is because if this fee. We will NEVER (EVER) use your service again. We’re very disappointed with the cost given the very small amount of material/parts replaced and the very little amount of labor that was required. You could have charged half of what we paid and still been very profitable. You will never hear from us again and we will never recommend your service to anyone
- Brooks Lamm
Thank you for sharing your experience with us and we want you to feel comfortable sharing good or bad news. We are sorry that your experience with us fell short of expectations and that you are not happy about the price that was quoted and agreed upon. Our technicians perform a 25 point inspection and present their findings to the homeowner with the recommendations and quote to repair the door. We try to give the homeowner ample time to review the inspection and ask questions about the quote. Jeremy is an experienced technician that has been working on garage doors for several years so he is able to perform the work that you needed at a faster pace than someone new to the industry. We reviewed the call with him to verify what exactly was repaired/replaced on your door and it included tracks, a jam bracket and a tune up. Customer satisfaction is our main goal and we strive for all of our customers to receive five star service from our company. If we can assist you with further questions about your experience, please call and ask to speak with the service manager.
Cumming, GA
Prompt & courteous. Always great service from Precision.
- Tacy Pecora
Thank you so much for the kind words. We appreciate your continued support and we look forward to working with you again!
Cumming, GA
Great service, on time, the installer made several recommendations like changing out the spring, replace steel rollers with nylon rollers, the garage doors are quiet as a mouse now! We haf two new belt drive openers installed. Very pleased 1
- Tim Hayes
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians: Michael Otteson
Cumming, GA
Precision replaced my motor about 2 years ago. The spring broke this morning and they were able to come out within 2 hours. The tech/repair person, Chris, was great. Super nice and did great work. It wasn’t cool being surprised with an almost $600 repair on a Tuesday morning but I was very pleased with the service and work that Chris provided.
- Christopher Mcdaniel
Cumming, GA
Kris Baxter very professional and explained everything. Prompt service
- Janice Kwolek
Garage Door Repair
Cumming, GA
Very happy with service. Explained problem to me and gave me various options to choose from instead of pushing most expensive.
- Brenda Roberts
Cumming, GA
Was so thankful to get door fixed. Andres Garcia was so pleasant to talk to & was very professional. I asked for his card so I can use him again.
- Nan White
Thank you for the kind review. Andres is great and we love seeing how happy you are with his work. We appreciate your business and we look forward to working with you again.
Garage Door Repair
Cumming, GA
Pleasant, professional, capable.
- Edna Reed
Cumming, GA
Joe always does a great job fixing my garage door. I appreciate Joe and Precision door Atlanta.
- Sandra Mcmillan
Thank you so much, we appreciate you continuing to trust us with your business. We look forward to working with you again!
Garage Door Opener Install
Product:
Garage Door Opener
Cumming, GA
We are extremely happy with the prompt service we received. David came when he said he would & was very professional. He completed the job & explained everything to our satisfaction. We would recommend your company to family & friends. Thank you .
- William & Susan Bullock
Cumming, GA
Extremely pleased with sales group, support staff and installation team! Love our new door - looks fabulous!!
- Chip Dunn
Cumming, GA
Shaun, the technician, arrived on time and was very engaging. I explained the issue I was having, and he completed a thorough check of everything. He provided several options for me to choose from and explained each option thoroughly. In less than two hours, I had a new opener, springs, bearings, bearing plates, cables and cable drums, rollers, and surge protector. He even walked me through using the app to operate the door. I am very pleased with the outcome and highly recommend Precision Door Atlanta. Special shout out to Shaun!
- Catherine P.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Senior Technicians: Shaun Sewell
Cumming, GA
A job well done by Dustin. Called them 10 AM on a Sunday and job was done by 2PM.
- Mark Dees
Thank you for taking the time to share this positive rating! We will make sure to share this with Dustin and let him know to keep up the amazing work. We're here for you anytime so please don't hesitate to call if you need us.
Cumming, GA
They did a great job. We have used them before. They are reliable, dependable, and they do great work.
- Doug & kitty Keith
Awesome to hear, thank you for sharing. We appreciate your continued trust in our company and we look forward to working with you for many years.
Install Garage Doors
Product:
Garage Doors
Cumming, GA
I had no idea that I would have a new garage door opener system the same day I called. Joe Simon was a great technician. He gave me different options and explained everything thoroughly. Very friendly and professional.
- Carol Terry
Thank you for your business and for taking the time to share this positive rating! We will make sure to share this with Joe and let him know to keep up the amazing work. We look forward to working with you for many years to come.
Garage Door Opener Install
Product:
Garage Door Opener
Cumming, GA
Responsive and dependable. Shaun showed up on time and was very professional. No pressure on the sale after performing some maintenance on our door. We did decide to replace the old opener to ensure we did not have an issue down the road. Cost was a couple hundred higher than what you might get with others, but appreciate the professional install.
- Michael Frazee
Thanks for leaving a review, we are glad that you enjoyed your experience with us. Shaun will be excited to know how satisfied you are with his work. We appreciate your business and we are here to help anytime you need us.
Cumming, GA
David was fantastic! He was courteous, efficient and able to take care of our repair on the spot and was done in 2 hours. I highly recommend Precision and David. Thank you for getting us fixed up on the same day.
- Marie G
Thank you for the five star review, we love getting customer feedback. David is great and we are happy he was able to help take care of your door so quickly. We appreciate your business and the recommendation and we look forward to working with you again.
Cumming, GA
Did a great job! Doors look great and the technician left the job site very clean when he was done.
- John Carter
Thank you so much, we love how satisfied you are with the service you received. We hope you enjoy your new doors for many years. Please let us know if we can assist you in the future.
Cumming, GA
I had the springs replaced on our garage door. The service was really fast! No hassle! Very professional. I would recommend this company to anyone.
- Cory Edwards
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us. Please let us know if we can help in the future.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Senior Technicians: Shaun Sewell
Cumming, GA
6 stars. michael was outstanding considerate, explained options, and tips to keep working longer... Springs and rollers and remote...
- Reggie Zears
Thank you so much for your 5-star review! We will share this with Michael and let him know to keep up the amazing work. We appreciate your business and look forward to working with you again when needed.
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (770) 460-5111
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Very competent service but a tad expensive.
- David Engstrand