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Read what people are saying
about Precision Garage Door in:

Fayette County, GA

Precision Garage Door of Atlanta
has received 311 reviews, averaging 4.96 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything about my experience with your company was professionally handled, from my initial phone call inquiry to the technician who came and did the actual repair. And may I add that Ed Davis, the tech who did the repairs was very knowledgeable and informative as well as very capable.
Tony Mirabella
A Response from: Tim

Thank you for taking the time to let us know about your experience. We appreciate the 5 star review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saturday morning a spring broke on a double door of our garage with vehicles inside. Unable to lift the double door with vehicles inside. Uh OH! Contacted Precision and was advised that a technician could be here late afternoon. Technician Ken arrived, diagnosed our problem, checked out other issues not noticed by us on both doors, one double and one single. Needed repairs completed Saturday evening as "we were in trouble mode". Ken was very competent, communicated extremely well and presented several options for us to consider. We were very relieved that our issues could be resolved (Saturday service) and are extremely happy with the quality of work at what we considered a fair price. Ken programmed our vehicles and the outside unit which we considered a bonus. Everything works like it was supposed to!!! A pleasant surprise today.
George Axford
A Response from: Tim

Thank you for the 5 star review! So glad we were able to turn your "trouble mode" to a great experience! We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service tech was very courteous & professional.
Wilfred Moody
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chasen was on time, knowledgeable and efficient...a true professional!
Curtis Carson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I watch WSBTV, and you are advertised a lot. Plus, you are a "Trust Dale" business, and you are a BBB business. I felt your company was one I could trust as well as professional. Chasen, my technician, was so wonderful! He was professional, respectful, knowledgeable, and such a delightful young man. I felt confident with his work. You have a wonderful employee in Chasen!
Cheryl Moody
A Response from: Tim

Thank you and we couldn't agree more about Chasen! All of our technicians are true professionals - they continually work on their skills and appreciate it when our customers take time to commend them.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr Pike the technician was very professional and also very considerate. He was also very complete in his explanations. Thank you for allowing him to solve my garage door problem.
Billy Brooks
A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased to have your service tech.Chasen Pike sell and install a new garage door opener. Mr. Pike came with a professional attitude and his work ethic was amazing. I would not hesitate to use Precision for any future needs.
Fred Kaufman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Roy was awesome. Made sure everything was checked out before recommending a garage door opener and worked quickly and safely to make sure the work was done to my satisfaction
Christopher Hanna
A Response from: Tim

Thank you! We appreciate your business and "5 Star" review!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely, efficient, and excellent service. Can’t ask for more. Extremely satisfied with the technician. Recommends.
Julius K
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan did a great job. I will recommend your service to anyone that needs it.
Mike Kitchen
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door quit working and when I called Precision they had a technician out that very afternoon. Chasen arrived and gave me all my options. He was very knowledgeable and friendly. He needed to install a new lift master motor and then thoroughly explained how the new remotes would work. I didn't feel rushed at all. He was such a nice man and so professional. I have used Precision before for our other door and when I needed them again, I simply looked at the sticker on our door for their phone number. I knew I had a good experience in the past and again they didn't disappoint! Great company!
Mary Pietrzak
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was on time ,very courteous and focused on his work. Very happy with the overall experience.
Veronica Tucker
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work by the technician that came to put in my door. First class all the way!
Garrett Crockwell
A Response from: Tim

Thank you!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First, thank you for the prompt same day service. Secondly, I am, indeed. appreciative of the knowledge and professionalism displayed by your supervisory technician, Ryan. He replaced the broken overhead torsion springs and while performing an inspection of the entire assembly, he discovered the bearings were worn and needed replacing. All phases of the job were expertly completed. I am extremely pleased because service in this day and time has 'gone by the wayside'. I can, with enthusiasm, recommend your company to others.
Lewis Butler
A Response from: Tim

Thank you very much for your business, your review and your recommendation!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose Precision to replace two older LiftMaster openers with new Liftmaster 8550w openers based on a recommendation from friends. We could not be happier with the units, but more importantly, the quality of work, attention to detail and care shown by our technician Ed. The installation was meticulous; he updated our vehicles access, helped set-up the MyQ application, and clearly reviewed the work he had done, and how to maintain our system. Very professional.
Skip Barnette
A Response from: Tim

Thank you! We certainly appreciate your friends recommending Precision to you. We also appreciate your business and want to thank you for sharing your review! Enjoy the new openers!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called this company because of the great reviews. When I called to make an appt for someone to come out to look at my garage door opener, I expected to get an appt in a week or so. I was SO PLEASED that not only did I get a fast appt, it was within an HOUR of my call! Technician Joshua was very nice, professional, and did a great job! Will refer this company to all my friends!!!!
Debbie Hogan
A Response from: Tim

Thank you for sharing your "Precision" experience!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Chasen Pike was extremely professional and courteous. Would highly recommend your service to everyone.
Terry Coker
A Response from: Tim

Thank you for sharing your review! Your recommendation is appreciated!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I always choose Precision. They are everywhere and I usually get an appointment for the next day at a time that's convenient for me.
Ed Ford
A Response from: Tim

Thank you! We certainly appreciate your business!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very thorough, discovering several additional issues that could be high risk for future failure.
Michael & anne Quiello
A Response from: Tim

Thank you for choosing Precision and for sharing your review.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

job was completed in a timely manner but I was disappointed with the price and i was only after your tech left that I was able to actually see the email with the service report and warranty . i could not get an estimate prior to the tech taking the entire door apart and kind of hard to tell him to stop until I get another estimate Original report was for a broken cable and I ended up getting 10 rollers and 2 pulleys replaced in addition to the cables.
Bob Atkinson
A Response from: Tim

We are sorry to hear you were not completely happy with the service and repair you received. The technician cannot always see / know everything that may be needed for a proper repair until they have disassembled what they need to. We always provide three options for the customer prior to beginning the repair work and go over the three options with the customer. We do hope you are comfortable with the warranty.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was cordial, knowledgeable, answered all of my questions and finished the repair quickly.
Donald Ray
A Response from: Tim

Thank you for calling Precision and entrusting your garage door service needs to us - and thank you for sharing your experience.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed was knowledgable, courteous, and talented. He provided excellent service. In the future, if we need garage door work, we will definitely call Precision, and we will request Ed.
Phillip Morrison
A Response from: Tim

Thank you! Ed does a great job for our customers. We appreciate your review!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan is a great service minded person. He explained all the options and did a thorough job. He was also very polite and friendly.
Joanie Willard
A Response from: Tim

Thank you! We have so many professional and talented technicians and installers, and we enjoy hearing how much they are appreciated by our customers. Thanks for choosing Precision!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chasen, is the technician that provided my estimate and completed the replacement of my garage door. He arrived in time, completed the work in time and also provide the best customer service I have received in a long time. I wish we had more people like Chasen in other industries, he is an example of providing excellent customer service. Thank you Chasen
Adolfo Gutierrez
A Response from: Tim

Thank you for choosing Precision and for your review! Chasen takes pride in his work and all of us at Precision enjoy hearing from customers, such as yourself, that his efforts are appreciated.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had all three garage door systems replaced in July of 2017. November 2018, there was a loud squeaking sound that would not go away even with garage door lubricant. I called Precision Door, Ed2 Davis came out solved the problem at no charge; even though my one year warranty on parts and labor had expired in July of this year. Excellent customer service!
Satisfied Customer
A Response from: Tim

Thank you! We appreciate your business!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because one year ago they came out to fix my door as an emergency situation. They could have taken advantage of me at that time, but they did not - they were honest, showed me what was wrong, and told me that my door would last about another year. Their information was accurate, so in due time I decided to use them to have the door replaced. They were prompt, not pushy, listened to what I wanted, answered all my questions, did what they said they would do for the price they quoted, and installed my garage door sooner than they said, and did an awesome job. I highly recommend this company.
Donna Smith
A Response from: Tim

Thank you very much for sharing your review! We hope you enjoy your new door and do not need our services again for a long time. We value your business and greatly appreciate your recommendation!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed to have my garage door repaired, because it popped of track/rails due to me not unlocking latch. My technician was Chasen and my appointment was between 4-8p. He called and said he was running late, no problem. He was very professional and explained everything clearly. He noticed I was a retired veteran and thanked me for my service. Once finished he showed me what was done and explained what should be done to help keep it operating. Thanks!
Charles Anderson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Having problems with both garage door openers. Called at 11am and Ed was arrived about 12:20pm. He couldn’t have been any more polite and professional. Ed was very thoughtful and precise with my options. I decided to replace both garage door openers. He performed a complete tuneup on both doors and made all the necessary adjustments. Precision is the only garage door company I will use in the future and preferably Ed!!
Doug Harper
A Response from: Tim

We certainly appreciate your business and want to thank you for sharing your review for others to read. Ed does a great job - we enjoy hearing that our customer's are pleased with Precision's technician's abilities and professionalism. Thank you, again!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The great reviews lead me to your company. Ryan, our assigned technician, was extremely helpful and professional explaining our options as well as installing the equipment needed to complete a job well done! Five stars for sure. I would highly recommend Precision Door. Thank you, Ryan!
Larry Mascia
A Response from: Tim

Thank you for your great review!...We're glad to be able to help you out!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chasen, my tech, was great. A fair and honest appraisal to what was critical, ok, and what could wait, if I wished, for my repair. Forthright and efficient, I really appreciate he was able to complete the repair the same day. Well done Precision, that you equip your people with what they need to accomplish that. Will recommend to anyone I know who needs garage door service.
Jeff Allen
A Response from: Tim

Thank you for such an awesome review. We strive to do same day service and see that it pays off! Have a wonderful Holiday Season!

Service Provided:
Garage Door Repair
Product:
Springs
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