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Read what people are saying
about Precision Garage Door in:

Fayette County, GA

Precision Garage Door of Atlanta
has received 293 reviews, averaging 4.96 Stars:
Review:

Very thorough, discovering several additional issues that could be high risk for future failure.
Michael & anne Quiello
A Response from: Tim

Thank you for choosing Precision and for sharing your review.

Service Provided:
Garage Door Repair
Review:

job was completed in a timely manner but I was disappointed with the price and i was only after your tech left that I was able to actually see the email with the service report and warranty . i could not get an estimate prior to the tech taking the entire door apart and kind of hard to tell him to stop until I get another estimate Original report was for a broken cable and I ended up getting 10 rollers and 2 pulleys replaced in addition to the cables.
Bob Atkinson
A Response from: Tim

We are sorry to hear you were not completely happy with the service and repair you received. The technician cannot always see / know everything that may be needed for a proper repair until they have disassembled what they need to. We always provide three options for the customer prior to beginning the repair work and go over the three options with the customer. We do hope you are comfortable with the warranty.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Technician was cordial, knowledgeable, answered all of my questions and finished the repair quickly.
Donald Ray
A Response from: Tim

Thank you for calling Precision and entrusting your garage door service needs to us - and thank you for sharing your experience.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Ed was knowledgable, courteous, and talented. He provided excellent service. In the future, if we need garage door work, we will definitely call Precision, and we will request Ed.
Phillip Morrison
A Response from: Tim

Thank you! Ed does a great job for our customers. We appreciate your review!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Ryan is a great service minded person. He explained all the options and did a thorough job. He was also very polite and friendly.
Joanie Willard
A Response from: Tim

Thank you! We have so many professional and talented technicians and installers, and we enjoy hearing how much they are appreciated by our customers. Thanks for choosing Precision!

Service Provided:
Garage Door Opener Repair
Review:

Chasen, is the technician that provided my estimate and completed the replacement of my garage door. He arrived in time, completed the work in time and also provide the best customer service I have received in a long time. I wish we had more people like Chasen in other industries, he is an example of providing excellent customer service. Thank you Chasen
Adolfo Gutierrez
A Response from: Tim

Thank you for choosing Precision and for your review! Chasen takes pride in his work and all of us at Precision enjoy hearing from customers, such as yourself, that his efforts are appreciated.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I had all three garage door systems replaced in July of 2017. November 2018, there was a loud squeaking sound that would not go away even with garage door lubricant. I called Precision Door, Ed2 Davis came out solved the problem at no charge; even though my one year warranty on parts and labor had expired in July of this year. Excellent customer service!
Satisfied Customer
A Response from: Tim

Thank you! We appreciate your business!

Service Provided:
Garage Door Repair
Review:

I chose Precision because one year ago they came out to fix my door as an emergency situation. They could have taken advantage of me at that time, but they did not - they were honest, showed me what was wrong, and told me that my door would last about another year. Their information was accurate, so in due time I decided to use them to have the door replaced. They were prompt, not pushy, listened to what I wanted, answered all my questions, did what they said they would do for the price they quoted, and installed my garage door sooner than they said, and did an awesome job. I highly recommend this company.
Donna Smith
A Response from: Tim

Thank you very much for sharing your review! We hope you enjoy your new door and do not need our services again for a long time. We value your business and greatly appreciate your recommendation!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Needed to have my garage door repaired, because it popped of track/rails due to me not unlocking latch. My technician was Chasen and my appointment was between 4-8p. He called and said he was running late, no problem. He was very professional and explained everything clearly. He noticed I was a retired veteran and thanked me for my service. Once finished he showed me what was done and explained what should be done to help keep it operating. Thanks!
Charles Anderson
Service Provided:
Garage Door Repair
Review:

Having problems with both garage door openers. Called at 11am and Ed was arrived about 12:20pm. He couldn’t have been any more polite and professional. Ed was very thoughtful and precise with my options. I decided to replace both garage door openers. He performed a complete tuneup on both doors and made all the necessary adjustments. Precision is the only garage door company I will use in the future and preferably Ed!!
Doug Harper
A Response from: Tim

We certainly appreciate your business and want to thank you for sharing your review for others to read. Ed does a great job - we enjoy hearing that our customer's are pleased with Precision's technician's abilities and professionalism. Thank you, again!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

The great reviews lead me to your company. Ryan, our assigned technician, was extremely helpful and professional explaining our options as well as installing the equipment needed to complete a job well done! Five stars for sure. I would highly recommend Precision Door. Thank you, Ryan!
Larry Mascia
A Response from: Tim

Thank you for your great review!...We're glad to be able to help you out!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Chasen, my tech, was great. A fair and honest appraisal to what was critical, ok, and what could wait, if I wished, for my repair. Forthright and efficient, I really appreciate he was able to complete the repair the same day. Well done Precision, that you equip your people with what they need to accomplish that. Will recommend to anyone I know who needs garage door service.
Jeff Allen
A Response from: Tim

Thank you for such an awesome review. We strive to do same day service and see that it pays off! Have a wonderful Holiday Season!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

The service I received on my garage door repair was excellent. The Technician Ed was very prompt, courteous, knowledgeable and efficient at his job. I would definitely recommend this company to anyone.
Veronica Rupert
A Response from: Tim

Thank you for sharing!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Tim, We had the great fortune to have your representative, Ryan, come to our home yesterday to install a new garage opener. He was very knowledgeable, professional, courteous, very pro company, and helped us settle on an opener that fit our needs. We were impressed with the quick response of your company. We had been waiting 2 days for another company to just give us a call back, but Ryan was here within 2 1/2 hours of our first call. A job very well done. We will definitely recommend your company.
Brenda Groover
A Response from: Tim

Thank you! We appreciate that you called Precision and took time to share your experience!

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Great job. Timely and complete.
Mark Trail
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Chasen Price communication we right on point. We are extremely impressed and satisfied with the service given by Chasen. We will continue to refer your company to our family and friends.
James Adams
A Response from: Tim

Thank you!!! We certainly appreciate your business and continued referrals.

Service Provided:
Garage Door Repair
Review:

Hi Tim, Chasen just left our home. He assessed our garage door needs and then replaced our 25 year old garage door opener, plus did a tune up. Chasen was very professional and explained everything he did. We really enjoyed having his expertise on the job. Thank you again for having such high quality folks on your team. Sincerely, Jerry
Gerald Elder
A Response from: Tim

Glad to hear you are pleased with the service you received! Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We are very impressed with Precision Door Service! Not only did they come out the afternoon I called...the service tech installed a new garage opening system, rollers, springs, etc., the same day! Ed was our service tech. He was curtious, informative, helpful and stayed until 830P or so fixing everything so that it was just right! We are very happy with the process and service they provided to us!
Tim Grahl
A Response from: Tim

Glad to hear you are happy with us and our service. Thank you for sharing and for choosing Precision.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great selection and excellent service. Would highly recommend!!!
J&C Smith
A Response from: Tim

Thank you! We appreciate your business and recommendation!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision is the best company with great customer service all around! We've used Ed a few times and today Chason came out and now he feels like he's part of our friendly family! Thanks Precision Door for always making us feel like we're important and for the great job you do and the people on your staff!
Latrece Dardens
Service Provided:
Garage Door Repair
Review:

Ed did a great job ! I ordered a new door from him . Home Depot did a terrible job . Very satisfied . Thanks
Thomas Suggs
A Response from: Tim

Thank you, Thomas, for your business - we greatly appreciate it!

Service Provided:
Garage Door Repair
Review:

Other than getting a personal recommendation from a friend, two additional things stood out to me. One, the website was very well laid out and informative. Easy to navigate and it answers a lot of questions customers may have. Secondly, when I called with my questions and to schedule an appointment, I received a person on the phone almost immediately. All of my questions were answered and a convenient appointment was scheduled. My service technician, Ed Davis, was very informative, experienced, and completed the job in a reasonable amount of time given the task. I would certainly recommend your company to any prospective customers.
Kelly Curtis
A Response from: Tim

Thank you very much for the recommendation! And please tell your friend who recommended us to you, "thanks!" as well. Word of mouth is the highest form of promotion to prospective customers and we appreciate it every time a customer recommends us to their friends and family!

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I highly recommend this company. I called to have a broken garage door spring replaced. They came out the same day! Technician was professional and friendly. I’ve used them twice now and will be using them again for any further garage door repairs.
James Seymour
A Response from: Tim

Thank you, James!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Awesome service, problem identification including immediate needs and potential problem areas in the future. Repairs were conducted quickly and the door is working better than expected. I will be calling for all future maintenance needs and equipment installation on an adjacent project building soon. Thanks for the great service.
Bill Christie
A Response from: Tim

Very good! Thank you for taking time to post your positive review- we appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Review:

Technician Ed called and gave me an accurate arrival time, was very knowledgeable. He gave me my options I could choose and spelled out costs for each, along with pros and cons, but no pressure to buy more than I needed. The work was done quickly and correctly, plus some other adjustments to make the door work like new. Excellent!
Daniny
A Response from: Tim

Very good! Thank you for allowing us to be of service to you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your tech rep Chase was very professional and knowledgeable about the repairs needed. Chase offered needed repairs with options, and I made the decision based on his recommendations. Chase was very knowledgeable, professional and did a great job, I’m very thankful I called Precision. My garage door is very quiet. Thanks Chase for a job well done.
Robert Vescio
A Response from: Tim

Thank you for choosing Precision and for taking time to post your review. We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Great customer service from Ed. I will use your company again and refer to friends, as well.
James M.
A Response from: Tim

Thank you! We value your business and appreciate the referrals!

Service Provided:
Garage Door Repair
Review:

Excellent response to my call and excellent service.
Audrey Fowler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Outstanding service. They are great at explaining the problem and providing several options that can be taken to fix it and explain each in a way that I understand.
Patrick Kennedy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My door came off the tracks 8 months after they replaced my spring. They came out same day ( Sat.) and replaced the spring, rebalance the door, fixed the damage and the 20 year old door is smoother than ever. All under warranty, no problem. Great customer service!
Jay Fralish
A Response from: Tim

We value your business very much and are happy to provide good customer service. Thank you for posting your review!

Service Provided:
Broken Garage Door Spring Repair
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