Review:

Roy was very courteous, knowledgeable and informative. He explained what was wrong with the motor, cable system and rollers and presented my options in a clear manner. He installed a new cable system and motor.

Roy is a valued team member and we love seeing that he provided you with five star service. We appreciate your business and the five star review. If you need us in the future, please let us know, we are happy to help anytime.

Review:

Saw advertisements on tv, called and able to come today to repair garage door. Great job, friendly and professional. Highly recommended.

Thank you for calling and allowing us to take care of your garage door needs, so happy we could help. We appreciate your business and the recommendation very much!

Review:

Since having the garage opener installed, I've attempted to download the app to utilize it. Well that's been unsuccessful and now there's a blue light flashing. When I called customer service I was told there would be a service fee for a tech to come out?? When I asked for someone to call, no one did. Not sure now if I made a mistake on selecting this company

Thank you for taking our call this morning. We are very sorry about the miscommunication provided to you when you called in with your Liftmaster app issue. All of our calls are recorded so we can go back and investigate any problems and then use the miscommunication as a teaching guide so no other issues happen like this again. We appreciate your business and please let us know if you have any issues after speaking with Liftmaster customer service as recommended per our phone conversation.

Review:

I liked everything about Precisions ad. We had repair on both doors. Dustin thoroughly explained all repair work and did a fantastic job.

Thank you for doing business with us, we appreciate it! We are pleased to hear that Dustin provided you with five star service and that he did a great job for you. Please let us know if we can assist in the future.

Review:

There are the best and the employee do the work is 100% good working person and he know how to tecare people thanks for the good job you doing we are 100% satisfied. We recommeding precision garage door to anyone.

Jose, thank you so much for the recommendation and kind words about our company. We strive to provide all of our customers with five star service so they have a great experience like you did. We appreciate your business and please let us know if we can help in the future.

Review:

I was very pleased with the gentleman that came to fix my garage door. I was referred by another person that used your business. Thank you I give him a 5 stars.

Thank you for the 5 star review! Please thank your associate for the referral!

Review:

The job was done in a timely matter the installer did a great job and I will call your company 5 Stars if I need any thing replaced or fixed thanks again

Thank you for the 5 star review!

Review:

Jeremiah is a fine example of what it is like to provide excellent customer service. He delivered on what was promised by our salesperson Orion. We are indeed happy customers who highly recommend Precision Door Service, and will call on them again if ever needed.

Review:

Roy Thomas got here at 10:30 he told us what needed to be done with the door you told us the price of the job he was finished at noon he showed us what he had done and let us open and close the door to show us how much better the door with operating he gave us the invoice for the amount we paid him he was quick efficient very cordial and we enjoyed him being here in providing the service for us thank you for season garage door

Review:

I researched for several days companies that installed and serviced garage door openers. After looking at several companies I selected Precision because of their history and reviews. Brandon, our technician, was courteous, on time, offered multiple options as to what openers and services we needed. We opted for the top of the line model but felt no way pressured to by that level. Brandon gave us three options to select from. The next day Brandon called in advance stated he would be on his way over. The openers are great, Brandon explained all of the features and serviced all of the existing hardware at the same time. Great service, great technician and would highly recommend them.

Review:

well pleased with the service i got the repair man was great,he expllaned very well what the repair consist of ,gave me an estimate and did the repair,yea yea, i can use my garage again, thanks Precison

Review:

Great company!! I had an emergency where the spring on my garage door broke as I was trying to leave my house. This stranded my car in the garage and me panicking trying to figure out how I was going to get my kids from school. I googled garage door repair companies and Precision was the 1st one to pop up. I called and was told that they could have a technician at my residence between 12 and 4 that same day. I was thrilled but what was even better was that not even 15 minutes after my initial call, the technician called to inform me that he could be at my house in about 20 minutes. When Dustin arrived he was very professional and did an excellent job. He found the problem and fixed it in a timely manner and I was able to pick my kids up on time!! I would definitely recommend Precision to others!!

Thank you for the 5 star review! Here at Precision we understand the urgency of our customers needs and do what we can to oblige. So glad we were able to help here, and we thank you for the recommendations!

Review:

George was great! Very nice, very knowledgeable, eager to please and very skilled at his craft. He also took time to explain everything and program my wife’s car for the opener. Very pleased with the quality of the product, works well, very quiet and seals nicely. Good company.

Excellent! We hope that you enjoy your new door for years to come! Thank you for your business!

Review:

I called and they came out the same day. I got a good estimate on two doors and two openers. I was told that it would take 7 to 10 days to get all the supplies delivered. I got a call two days later and they said that had all the parts in , a few.day later I had my door in. It took the guy 4 hours. I was impressed and glad I choose Percision. Great job.

Review:

Tommy was great.5 star employee

Review:

Very good service. On time, efficent, friendly finish job in two hours.

Review:

Repairman called ahead and was earlier than he expected. Was thorough and did a good job, Would have given a 5 except that I had a $249 charge for a hung door, which I thought was a little high.

Review:

Dustin was great. We will continue to use Precision and recommend them to all of our friends and family.

Thank you!

Review:

I used the chat now option to begin conversations. I was answered promptly and professionally. I was told the expectation and there were no surprises. Within a few hours a tech named Jeremy called to say he was on his way, Jeremy was very professional and was a pleasure to deal with. Good customer service oriented employees are hard to find. I added a keypad to my order and Jeremy did not have the part he said no worries let me make a phone call, within 15 minutes another employee arrived, introduced himself and delivered the part. This is above and beyond customer service as I added this on last minute to my service request. Great job.

Thank you for choosing Precision and for sharing your experience. We value your business.

Review:

Very professional. Once I scheduled the appointment I was notified with a text who my technician would be. I received an email the day before.. Very impressed with the service and the technician.

We never tire of hearing from customers who appreciate the details mentioned in your review. Thank you for noting them and thank you for your business!

Review:

From the beginning I was very impressed with the process of your sales person. I live in an HOA and the sales person checked about the code had your engineer draw what it would look like so that we were on the mark from the beginning. Also knowing that it is made here in the Atlanta area made an even better choice. Knowing I have allergies to chemicals, they made a point to hold it a little longer in order to have the chemical gas off taken care of. Your installers were quick, cleaned up well after themselves and were professional. The door itself is wonderful. So,quiet,has just enough of the safety issues where it is not over brain makes. Sensor light over the motor. Temsensor, and the safety on the door gauge itself. I was very pleased

Review:

Outstanding product and service. Justin was a very knowledgeable tech and I was surprised at how fast the new opener was installed. Love how smooth and quiet the Lift Master opener is!

Thank you! Enjoy the new "quiet".

Review:

Nice guy very professional, prompt service.

Thank you!

Review:

You cannot imagine how grateful I am that Michael could come out the same day we call. He was very professional, knowledgable and personable. I will definitely recommend this company on all of mu friends.

Thank you for choosing Precision and for sharing your experience. We appreciate your recommendation!

Review:

I would like for you to give the man who installed my garage door a raise! He had a wonderful attitude and did not waste any time doing the install. I would happily recommend your company!!

Thank you! Fred is a great employee and we appreciate his work and attitude!

Review:

Always great customer service!!

Thank you! We strive for that and love to see it pays off!

Review:

I was out of town when my garage door quit working. My wife called to say the door wouldn't go up. When I got home, I found that the door was extremely heavy, indicating a broken spring. I knew I needed a professional so I looked up several garage door companies in the area. Precision's estimate was on par with the other companies, but I knew their name from their TV ads. My experience with Precision began with great customer service on the phone. The representative was polite and professional, listened to my needs and presented me with relative options. I was impressed that I was able to get on the schedule for the following day. I was told the name of the technician who would be coming to my home was Brandon and that I could look at his profile on their website. I read his reviews and was confident with who was coming to my house. Brandon called the morning of our appointment to let me know he was a little behind schedule, but was on his way. I believe he showed up only 15 minutes late. He was friendly and professional, and extremely knowledgeable. He confirmed immediately that the spring was broken and explained the system to me. Unfortunately, the door spring system the builder installed was builder-grade and sold as an economic package. I had been quoted a price over the phone to replace one or two springs. However, because of the system installed, I had to replace the entire system, not just the springs. The total replacement was much more expensive than simply replacing springs. Thanks to Brandon, however, I completely understood the necessity to do so. Brandon thoroughly detailed the options to me, made some suggestions and ultimately helped make my decision easy. My experience with Precision Overhead Garage Door Service was exceptional from beginning to end. I would highly recommend them to anyone who was in need of any service related to their garage door.

We thank you for taking time to detail your "Precision" experience from start to finish and we also thank you for choosing Precision to address your garage door needs. Your recommendation to others is, of course, greatly appreciated. Enjoy the new system!

Review:

Dustin, my repairman, was prompt, courteous, cheerful, knowledgeable and helpful while replacing my broken garage door spring. I wish all repairmen were as professional as Dustin. Thank you Dustin, you deserve a raise and a promotion

Thank you for the review! It's always great to hear customers complimenting our technicians. They work hard and have spent a lot of time training and gaining industry knowledge and know-how. We certainly appreciate your business as well as the professionalism of our technicians, like Dustin.

Review:

Had to get my garage repaired. I thought the price was a little high but I will have to say they were very professional, very nice and got the job done in little time. i will use them again and recommend to others.

We invest time and energy to assist our technicians in becoming professionals in their field of work in order to provide our customers with great service. Thank you for choosing Precision!

Review:

Our spring broke on the garage door late on Sunday night. Was able to make an appointment and have a technician out the very next morning. Jeremy was fantastic with explaining things to my wife so she could relay the information to me at work. Although we hope to not have to use Precision Door Atlanta it’s nice to know that there is a reliable and fair place that I can call if we do need to use them again.

Thank you!