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Read what people are saying
about Precision Garage Door

Precision Garage Door of Atlanta
has received 176 reviews, averaging 4.05 Stars:
1 2 3 4 5
Review:

Good

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A Response from: Shirin Kanji

Thank you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Searched the web for a company near me after being dissatisfied with the our old company. My wife called for our first service and Jeremy came by 2 hours later. He was professional and courteous and got my old door working wonderfully. Needed new sensors.

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A Response from: Shirin Kanji

Awesome! Thank you for allowing us to be of service! We appreciate your business!

Jeremy Bojkovsky Service Provided:
Garage Door Repair

Technicians: Jeremy Bojkovsky
Review:

My technician was awesome… Kind, patient, good communicator. He gave us great service. I cannot say that management Is good at communicating. Over 10 days ago I placed our order To have the new openers installed After vacation. This morning when the technician called he said They were no openers in stock That we ordered…that was according to his manager. I refused to “settle” for a product I did not want. Then low and behold Management tells the technician A pallet is suddenly in the Warehouse. The technician Got us the openers at last And completed the install. Again Xavier is awesome. I can’t say the Management team is on top Of their game or they would be Communicating with their Technicians . Long and short Is Technicians outshine The management and need To work on communicating So everyone is on the same page!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

1 2 3 4 5
Date: 10/13/2022
Garage Door Repair
,
Review:

Very expensive.

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Service Provided:
Garage Door Repair

Review:

Xavier was your service tech. Very friendly guy. Explain everything well. He is an asset to your company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technician met all expectations. He was prompt, professional, and answered all questions. Upon completion, he went over all features and devices to ensure our comfort. He was quite thorough.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Technician was on time, friendly and neat. Doors look great. However, one isn’t working and I have to wait until Thursday for the trouble shooter.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Courteous will spoken, and knows the job.

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Shannon was my guy, he did an excellent job explaining to me everything i neede to have done. GREAT JOB SHANNON

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Service Provided:
Garage Door Repair

Review:

Your employees were very courteous and customer centric, which stood out during my interactions with both Juan (the initial technician) and Victor who came back to fix my issue a day later. Both Juan and Victor were very personable and professional gentlemen. After Juan visited to resolve my garage door issue yesterday, there was a lot of vibration coming from the motor after he left so I contacted him the following day to come back and take a second look at it. His response was great and another tech (Victor) who was in the area came back just a few hours later. Victor was equally great. However, what really stood out during both interactions is how hungry both techs were to try to get the upsell. While your company may think that’s great to hear, it could be a turn off to customers. I understand that there is value to an upsell, but it seems that your techs in this instance were programmed to push for the purchase of a new motor - even though my current motor was functioning just fine prior to my service call. As it turned out, a piece of rubber had gotten stuck in the gears of the motor during installation of the new belt that I had just paid for. Look, I’m okay with an upsell, but if I did not push back a bit, I could have easily been on the hook. Thanks for listening!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Job well done

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Dustin Ridge Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dustin Ridge
Review:

Brandon was extremely professional and knowledgeable. I would definitely use Precision Gararge again.

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Service Provided:
Garage Door Repair

Review:

Tech (Juan) did a good job. Very pleasant & professional. Only reason I didn’t give five stars is price of job seemed too high.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Very professional and courteous service. The only reason I did not give 5 stars was due to the long wait for installation. It was explained due to the pandemic there would be a delay. I wasn’t expecting a 2 month delay. Other that the delay I was completely satisfied. Thank you

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Jeremiah Hintz Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Jeremiah Hintz
Review:

Super professional, clean, prompt employee Juan. I was very impressed with the knowledge, lack of any sales pressure made me know it was a company I would clearly trust with my business as his concerns were for my safety. What he recommended I truly appreciated the truth. I’ll use again when my motor quits.

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Juan Gordillo Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Juan Gordillo
Review:

The Technician was knowledgeable about the product he worked fast on the installation clean up. Made me feel comfortable with asking about a second one even though I could get a garage door opener form Lowe's or Home depot with all the bells a whistles at a lower price . My point is sometimes good service is priceless

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Technician explained all issues and how to repair them . Made it easy. Great quality.

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David Sweeney Service Provided:
Garage Door Repair

Product:
Springs

Technicians: David Sweeney
Review:

Our technician Thomas did a good job installing our new garage door opener. But for the money we spent I think he should have set up the program for running the opener from your phone. He told us that he would have to charge a set up fee if he did it. He even mentioned that he’s done so many of them it was easy for him. A little ridiculous when your spending over $1600

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Thomas Botts Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Thomas Botts
Review:

I chose Precision because their reputation is credible. What I do not like is the repairman offering additional services not needed. All I wanted was new springs for my garage door.

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David Sweeney Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David Sweeney
Review:

I was very pleased with work done and the way they worked it out and made it affordable for me. Dwight

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Jeremy Bojkovsky Service Provided:
Broken Garage Door Spring Repair

Technicians: Jeremy Bojkovsky
Review:

I think the guys who came out did a good job as far as the install went. However, what was suppose to be a opener repair turned into a total door rebuild! I’m not sure if it was needed or not, but how it was presented to me it was what I was told I needed! It was very expensive being $1750 with opener and rebuild. Next time I will use another company

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A Response from: Tim Yeager

Thank you for your business and the feedback about your experience. We are pleased to see the technician did a good job but we are sorry to see you aren't pleased with the price. Servicing your door with quality parts can be pricey and we completely understand that, but we will never do work on a door that is approved by the homeowner. The technician does a 25 point inspection and based on that inspection he presents the customer with his findings and recommendations. This process was done for you as well, and you approved the rebuild and motor quote. With your new motor and torsion rebuild, your door will be in working order for a long time, but if you need us, please don't hesitate to call.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

We have been using this company for years and today was another Great Job repairing my garage door!

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Juan Gordillo Service Provided:
Garage Door Opener Repair

Technicians: Juan Gordillo
Review:

I was standing at the front of my daughters house and saw the truck with your sign, so I took the number and called, I explained the problem with my garage door to the person who answered the call. She explained to me how to get a technician to go the house and I made an appointment. The technician called me close to getting then his second call was to inform me of the problem and how it could be taken care of, I agreed and he performed the task and let me know when he was finished.

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Anthony Watts Service Provided:
Garage Door Repair

Technicians: Anthony Watts
Review:

After a missed first appointment & reschedule. Fred did an excellent job with installing the door & opener. Noted slight damage to a couple of panels & sent it in to the company. Job well done

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Good service call, but few things you need to pay attemtion to, technician did not ask me how the position of the openers on my wall , i want them in what order? He chose it without asking me, and the second opener, glass shows some dirt inside of it , or some dots that i cannot remove. Thanks

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Thomas Botts Service Provided:
Garage Door Opener Install

Technicians: Thomas Botts
1 2 3 4 5
Date: 06/18/2021
Garage Door Repair
,
Review:

My Technician was Great! He did an excellent job. Parts are very expensive. But overall I'm very pleased.

-

Service Provided:
Garage Door Repair

Product:
Springs

Review:

My service was very good.

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A Response from: Tim Yeager

Thank you for the review and we are glad you were able to receive 5 star service from your technician. Please let us know if there is anything in the future we can do for you!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Had a good experience with Ryan Hudson with the repair he was courteous professional and helpful . Shirley

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Ryan Hudson Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Ryan Hudson
Review:

Michael was on time and professional. The was not as familiar with my Overhead Door unit as the brand Precision sells but he called a friend who was. Unfortunately the friend was unavailable so we didn’t get my wife’s phone connected but he did connect my Homelink in my car and the annual maintenance was done quickly. He also had the brochures I had requested on new doors. I am satisfied with my new garage door company (so long Overhead Door) and look forward to our new relationship for years to come.

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Michael Otteson Service Provided:
Garage Door Opener Repair

Door Estimator: Michael Otteson
Review:

Bad news door could not be repaired! Good news, I have new garage doors after 33 yrs. Dustin B. was polite, courteous and a professional. Always great to have a pleasant individual show up!!

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Dustin Bourchier Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Dustin Bourchier
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Precision Garage Door Service
Office: (678) 395-4624
6550 McDonough Dr
Norcross, GA 30093
Precision Garage Door Service
Office: (678) 771-5973
6835 Shiloh Rd E
Suite C-10

Alpharetta, GA 30005
Precision Garage Door Service
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3

Marietta, GA 30062
Precision Garage Door Service
Office: (770) 460-5111
137 Bethea Road
Suite 701

Fayetteville, GA 30214
Precision Garage Door Service
Office: (678) 802-8110
5152 Belle Wood Ct
Suite E

Buford, GA 30518
Precision Garage Door Service
Office: (706) 509-2967
4390 Atlanta Hwy
Suite B

Bogart, GA 30622
Precision Garage Door Service
Office: (770) 246-2786
135 McDonough Pkwy
McDonough, GA 30253