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about Precision Garage Door
Precision Garage Door of Atlantahas received 206 reviews, averaging 4.05 Stars:
Jonesboro, GA
Shannon the technician is great. Would have given 5stars, unfortunately the technician was held up on another job. Originally appointment was 8:00-10:00. Arrived at 2pm. He is courteous and knowledgeable. He is not at fault for having to take care of earlier customer. If necessary will use Precision Door again.
- Jim Hellerud
Cumming, GA
My experience was pleasant. The problem was solved, the tech was very courteous, professional and helpful. I went with the reviews and rating on the BBB, which gave me some confidence. In my opinion, the cost was a bit high for a repair job but I was happy at the end. Thank you
- Mary Meeks
Grayson, GA
I have used Precision Door previously and have always been pleased with the service.
- Robert Davis
Marietta, GA
You solved my problem. Your technician Victor was courteous, competent, professional, and helpful. The only reason I wouldn't give you five stars is that your pricing could be more transparent. I realize it's a business decision to adopt a pricing model whereby you batch parts and labor together, but I place a high value on transparency.
- Paul Lundberg
Product:
Buford, GA
Robert was on time, fast and courteous. Our doors are only 5 months old and this is the second repair call but Robert’s assured me they are fixed correctly this time.
- Lu Ann Williamson
I appreciate Allen 's help, but I feel I was overcharges for his service. I didn't know that I only had to simple pull the emergency release cord upward to re-engage the automatic opener (which is what he did). Therefore, I'm requesting some of my service fee. Thanks in advance for your consideration. Pat Evers
- Patricia Evers
Product:
Our garage door would not close without having to stop it when trying to go back up several times. The technician was early, which was good, and quickly saw and solved the problem. He stated that the loose wires should have been connected in a wire connector and covered. He also completed some quick tightening of the chain that he saw was looser than it should have been. Problems addressed within 30 minutes after arriving.
- James Hudgins
Smyrna, GA
My technician communicated with me to keep me updated about his arrival. He was professional, thorough & friendly. I would recommend Precision Door.
- Kinda B
Product:
Decatur, GA
Service was 4 stars - Jeremy was very knowledgeable, helpful, and informative. Really appreciated his approach. Unfortunately, the price was about triple what I expected, so had to go for another quote (which came in at 1/3 the price). I'm sure it would have been perfectly installed and white glove service, but was more than what I needed.
- John Wood
Athens, GA
The tech was on time for the job. I believe that he was being honest about my garage door and his work. However, I was a little disappointed with the cost, but not surprised that it would be more, but not 6x more! Based on the television commercial, I was under the impression that it would be a $29 tune up special. Oh, by the way, why’s William bio isn’t on your website?
- Raymond Parrott
Service was outstanding but the price of parts were ridiculous. You would think they were made of gold!
- Ernest Watkins
Product:
I called Precision to fix a broke spring and wall controller for my garage door, as I had used them years earlier and they did good work. This time was a good experience as well. The repairman Brandon, was very nice, friendly, knowledgeable and worked hard and did a great job. Good quality and fast service. The only thing I didn't love was strictly the cost. Im a mechanic but not on garage doors, but I know the value of parts & work and I feel inflation and rising rates made this job higher than it should have been. I would still recommend due there quality of work, response time and guys like Brandon.
- Tim Stanton
Product:
I received stellar service from Robert Jordan. My garage doors were installed April 2023 but I have been having issues with the doors squeaking. Although Robert didn’t not do the initial Installation, he quickly assessed and corrected the issues. He was on time, professional and knowledgeable. In addition to providing quality repair service, he provided great customer service. In spite of the hiccups with the noisy doors, I will still recommend Precision Garage Doors woth the request for Robert Jordan.
- Yolanda Crear
Covington, GA
The gentleman that came out to look at my garage was (I thought)very knowledgeable and explained all things in detail. I pointed out to him what concerns I had and he in return explained all the different options. I was sent a quote and my family and I are looking into it. Thanks for coming out to our home.
- Mary Bolden
Cumming, GA
Had a great experience with Alex Cohn! Very knowledgeable and great attitude.
- Trey Paul
Product:
Conyers, GA
Ryan was great and very professional. I appreciate the quick turnaround. Yvonne
- Yvonne Duncan
Atlanta, GA
I were referred to you all from friend of mind Terry Barron
- Odell Holmes
Product:
Initial installation earned only 3 stars. Your maintenance visit was 5 stars, so the average is now 4 stars. Tech for maintenance (Chris) was incredibly efficient, polite and knowledgeable, far better than installation tech. Keep it up!
- Gregory Hair
Thank you Gregory, for the feedback. We are interested in hearing more about your initial install of parts and how we can improve in that aspect. We value your input and your experience is important to us!
Fast service - completely satisfied
- Vincent Stallcup
Stockbridge, GA
I am pleased that my garage door has been properly fixed and is now functional again. I didn't like the inconsistency in the cost given to me by phone by the customer service representative versus the actual cost once the technician arrived. But overall, it was good, quick, quality service. The technician was very professional and knowledgeable. I would recommend them to others.
- Melissa Gill
Product:
Lawrenceville, GA
N/a
- Oswaldo Mendoza
Thank you for the 5 star review and for sharing your feedback with us!
Atlanta, GA
Horace was very professional and knowledgeable. I appreciated his expertise. Very customer-centric.
- Connie Manguno
We strive to provide superior customer service. We are delighted to know that his service was appreciated by you!
Fast, personable, honest, respectful. Quoted a price and didnt pad the numbers (i checked). Had springs, rollers, and cables replaced. Repaired my door and had it fuctionimg well in a flash. What more could i ask for?
- B Dyous
We strive to provide superior customer service; your complete satisfaction is always the goal! Thank you for sharing your experience!
Product:
Smyrna, GA
The spring on our garage door broke due to age leaving my vehicle stuck inside the garage. I called Precision and they had a Tech out to our home within 2hrs. The tech was very thorough in explaining the repairs needed and completed the work in a very timely manner. We appreciate the courteous and professional service that was provided!!’
- Rhonda Maston
Our customers come first, your complete satisfaction is always the goal! Thank you for sharing your experience!
Woodstock, GA
Victor was extremely nice, professional, and prompt! He was helpful in his explanation about the mechanics of my garage door which I extremely appreciated! You have in Victor an exceptional employee!!! However, I did feel the price was high. Victor deserves 5 Stars.
- Melissa Ford
We’re extremely grateful and appreciate you taking the time to share your experience with us! We strive to create great experiences for our customers! And our pricing reflects on our experience and with our warranties!
Product:
Lilburn, GA
Arrived on time. Good communication with me. Efficient worker.
- Robert Caldwell
Union City, GA
Great work
- Rina Greenidge
Thank you for sharing your feedback with us! We appreciate you!
Product:
Riverdale, GA
Had to replace my old dangerous springie thing but happy that I did????they came on time n I was able to make my dr appt.
- Jan Brown
Thank you for your feedback and we're delighted that we were able to help you in a timely manner!
Product:
Stockbridge, GA
Good service. Just a little costly!
- Julian Kinlock
We appreciate your feedback!
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Good Service
- Alexander Lamar