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Read what people are saying
about Precision Garage Door

Precision Garage Door of Atlanta
has received 199 reviews, averaging 4.05 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 10/02/2024
Garage Door Repair
,
Review:

Our garage door would not close without having to stop it when trying to go back up several times. The technician was early, which was good, and quickly saw and solved the problem. He stated that the loose wires should have been connected in a wire connector and covered. He also completed some quick tightening of the chain that he saw was looser than it should have been. Problems addressed within 30 minutes after arriving.

-

Service Provided:
Garage Door Repair

Review:

My technician communicated with me to keep me updated about his arrival. He was professional, thorough & friendly. I would recommend Precision Door.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Service was 4 stars - Jeremy was very knowledgeable, helpful, and informative. Really appreciated his approach. Unfortunately, the price was about triple what I expected, so had to go for another quote (which came in at 1/3 the price). I'm sure it would have been perfectly installed and white glove service, but was more than what I needed.

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Service Provided:
Broken Garage Door Spring Repair

Review:

The tech was on time for the job. I believe that he was being honest about my garage door and his work. However, I was a little disappointed with the cost, but not surprised that it would be more, but not 6x more! Based on the television commercial, I was under the impression that it would be a $29 tune up special. Oh, by the way, why’s William bio isn’t on your website?

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 08/06/2024
Garage Door Repair
,
Review:

Service was outstanding but the price of parts were ridiculous. You would think they were made of gold!

-

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I called Precision to fix a broke spring and wall controller for my garage door, as I had used them years earlier and they did good work. This time was a good experience as well. The repairman Brandon, was very nice, friendly, knowledgeable and worked hard and did a great job. Good quality and fast service. The only thing I didn't love was strictly the cost. Im a mechanic but not on garage doors, but I know the value of parts & work and I feel inflation and rising rates made this job higher than it should have been. I would still recommend due there quality of work, response time and guys like Brandon.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

1 2 3 4 5
Date: 04/03/2024
Garage Door Repair
,
Review:

I received stellar service from Robert Jordan. My garage doors were installed April 2023 but I have been having issues with the doors squeaking. Although Robert didn’t not do the initial Installation, he quickly assessed and corrected the issues. He was on time, professional and knowledgeable. In addition to providing quality repair service, he provided great customer service. In spite of the hiccups with the noisy doors, I will still recommend Precision Garage Doors woth the request for Robert Jordan.

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Service Provided:
Garage Door Repair

Review:

The gentleman that came out to look at my garage was (I thought)very knowledgeable and explained all things in detail. I pointed out to him what concerns I had and he in return explained all the different options. I was sent a quote and my family and I are looking into it. Thanks for coming out to our home.

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Service Provided:
Garage Door Repair

Review:

Had a great experience with Alex Cohn! Very knowledgeable and great attitude.

-

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Ryan was great and very professional. I appreciate the quick turnaround. Yvonne

-

Service Provided:
Garage Door Repair

Review:

I were referred to you all from friend of mind Terry Barron

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

1 2 3 4 5
Date: 11/13/2023
Garage Door Repair
,
Review:

Initial installation earned only 3 stars. Your maintenance visit was 5 stars, so the average is now 4 stars. Tech for maintenance (Chris) was incredibly efficient, polite and knowledgeable, far better than installation tech. Keep it up!

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A Response from: Shirin Kanji

Thank you Gregory, for the feedback. We are interested in hearing more about your initial install of parts and how we can improve in that aspect. We value your input and your experience is important to us!

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 10/21/2023
Garage Door Repair
,
Review:

Fast service - completely satisfied

-

Service Provided:
Garage Door Repair

Review:

I am pleased that my garage door has been properly fixed and is now functional again. I didn't like the inconsistency in the cost given to me by phone by the customer service representative versus the actual cost once the technician arrived. But overall, it was good, quick, quality service. The technician was very professional and knowledgeable. I would recommend them to others.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

N/a

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A Response from: Shirin Kanji

Thank you for the 5 star review and for sharing your feedback with us!

Service Provided:
Garage Door Repair

Review:

Horace was very professional and knowledgeable. I appreciated his expertise. Very customer-centric.

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A Response from: Shirin Kanji

We strive to provide superior customer service. We are delighted to know that his service was appreciated by you!

Service Provided:
Garage Door Opener Repair

1 2 3 4 5
Date: 07/10/2023
Garage Door Repair
,
Review:

Fast, personable, honest, respectful. Quoted a price and didnt pad the numbers (i checked). Had springs, rollers, and cables replaced. Repaired my door and had it fuctionimg well in a flash. What more could i ask for?

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A Response from: Shirin Kanji

We strive to provide superior customer service; your complete satisfaction is always the goal! Thank you for sharing your experience!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The spring on our garage door broke due to age leaving my vehicle stuck inside the garage. I called Precision and they had a Tech out to our home within 2hrs. The tech was very thorough in explaining the repairs needed and completed the work in a very timely manner. We appreciate the courteous and professional service that was provided!!’

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A Response from: Shirin Kanji

Our customers come first, your complete satisfaction is always the goal! Thank you for sharing your experience!

Service Provided:
Broken Garage Door Spring Repair

Review:

Victor was extremely nice, professional, and prompt! He was helpful in his explanation about the mechanics of my garage door which I extremely appreciated! You have in Victor an exceptional employee!!! However, I did feel the price was high. Victor deserves 5 Stars.

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A Response from: Shirin Kanji

We’re extremely grateful and appreciate you taking the time to share your experience with us! We strive to create great experiences for our customers! And our pricing reflects on our experience and with our warranties!

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Arrived on time. Good communication with me. Efficient worker.

-

Service Provided:
Garage Door Repair

Review:

Great work

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A Response from: Shirin Kanji

Thank you for sharing your feedback with us! We appreciate you!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Had to replace my old dangerous springie thing but happy that I did????they came on time n I was able to make my dr appt.

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A Response from: Shirin Kanji

Thank you for your feedback and we're delighted that we were able to help you in a timely manner!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Good service. Just a little costly!

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A Response from: Shirin Kanji

We appreciate your feedback!

Service Provided:
Garage Door Repair

Review:

Good

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A Response from: Shirin Kanji

Thank you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Searched the web for a company near me after being dissatisfied with the our old company. My wife called for our first service and Jeremy came by 2 hours later. He was professional and courteous and got my old door working wonderfully. Needed new sensors.

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A Response from: Shirin Kanji

Awesome! Thank you for allowing us to be of service! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

My technician was awesome… Kind, patient, good communicator. He gave us great service. I cannot say that management Is good at communicating. Over 10 days ago I placed our order To have the new openers installed After vacation. This morning when the technician called he said They were no openers in stock That we ordered…that was according to his manager. I refused to “settle” for a product I did not want. Then low and behold Management tells the technician A pallet is suddenly in the Warehouse. The technician Got us the openers at last And completed the install. Again Xavier is awesome. I can’t say the Management team is on top Of their game or they would be Communicating with their Technicians . Long and short Is Technicians outshine The management and need To work on communicating So everyone is on the same page!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

1 2 3 4 5
Date: 10/13/2022
Garage Door Repair
,
Review:

Very expensive.

-

Service Provided:
Garage Door Repair

Review:

Xavier was your service tech. Very friendly guy. Explain everything well. He is an asset to your company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technician met all expectations. He was prompt, professional, and answered all questions. Upon completion, he went over all features and devices to ensure our comfort. He was quite thorough.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Technician was on time, friendly and neat. Doors look great. However, one isn’t working and I have to wait until Thursday for the trouble shooter.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

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Precision Garage Door Service
Office: (678) 813-3131
6550 McDonough Dr
Norcross, GA 30093
Precision Garage Door Service
Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10

Alpharetta, GA 30005
Precision Garage Door Service
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3

Marietta, GA 30062
Precision Garage Door Service
Office: (678) 607-8894
137 Bethea Road
Suite 701

Fayetteville, GA 30214
Precision Garage Door Service
Office: (678) 802-8110
5152 Belle Wood Ct
Suite E

Buford, GA 30518
Precision Garage Door Service
Office: (706) 509-2967
4390 Atlanta Hwy
Suite B

Bogart, GA 30622
Precision Garage Door Service
Office: (770) 246-2786
135 McDonough Pkwy
McDonough, GA 30253