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about Precision Garage Door
Precision Garage Door of Atlantahas received 178 reviews, averaging 4.05 Stars:
Riverdale, GA
Thank you for your feedback and we're delighted that we were able to help you in a timely manner!
Product:
Stockbridge, GA
Good service. Just a little costly!
- Julian Kinlock
We appreciate your feedback!
,
Good
- Corvortis Walls
Thank you!
Product:
Buford, GA
Searched the web for a company near me after being dissatisfied with the our old company. My wife called for our first service and Jeremy came by 2 hours later. He was professional and courteous and got my old door working wonderfully. Needed new sensors.
- Glen and Rachel Osborne
Awesome! Thank you for allowing us to be of service! We appreciate your business!
Acworth, GA
My technician was awesome… Kind, patient, good communicator. He gave us great service. I cannot say that management Is good at communicating. Over 10 days ago I placed our order To have the new openers installed After vacation. This morning when the technician called he said They were no openers in stock That we ordered…that was according to his manager. I refused to “settle” for a product I did not want. Then low and behold Management tells the technician A pallet is suddenly in the Warehouse. The technician Got us the openers at last And completed the install. Again Xavier is awesome. I can’t say the Management team is on top Of their game or they would be Communicating with their Technicians . Long and short Is Technicians outshine The management and need To work on communicating So everyone is on the same page!
- Linda Ramey
Product:
,
Very expensive.
- Diane Toney
Newnan, GA
Xavier was your service tech. Very friendly guy. Explain everything well. He is an asset to your company.
- Otis Baggett
Product:
Fayetteville, GA
The technician met all expectations. He was prompt, professional, and answered all questions. Upon completion, he went over all features and devices to ensure our comfort. He was quite thorough.
- Kenneth Regis
Product:
Atlanta, GA
Technician was on time, friendly and neat. Doors look great. However, one isn’t working and I have to wait until Thursday for the trouble shooter.
- Betty Neimy
Product:
Atlanta, GA
Courteous will spoken, and knows the job.
- Terrence Houston
Product:
Hampton, GA
Shannon was my guy, he did an excellent job explaining to me everything i neede to have done. GREAT JOB SHANNON
- Charetta Robinson
Alpharetta, GA
Your employees were very courteous and customer centric, which stood out during my interactions with both Juan (the initial technician) and Victor who came back to fix my issue a day later. Both Juan and Victor were very personable and professional gentlemen. After Juan visited to resolve my garage door issue yesterday, there was a lot of vibration coming from the motor after he left so I contacted him the following day to come back and take a second look at it. His response was great and another tech (Victor) who was in the area came back just a few hours later. Victor was equally great. However, what really stood out during both interactions is how hungry both techs were to try to get the upsell. While your company may think that’s great to hear, it could be a turn off to customers. I understand that there is value to an upsell, but it seems that your techs in this instance were programmed to push for the purchase of a new motor - even though my current motor was functioning just fine prior to my service call. As it turned out, a piece of rubber had gotten stuck in the gears of the motor during installation of the new belt that I had just paid for. Look, I’m okay with an upsell, but if I did not push back a bit, I could have easily been on the hook. Thanks for listening!
- George Vasquez
Product:
Kennesaw, GA
Job well done
- Aaron Jacobs
Kennesaw, GA
Brandon was extremely professional and knowledgeable. I would definitely use Precision Gararge again.
- David Glover
Lithonia, GA
Tech (Juan) did a good job. Very pleasant & professional. Only reason I didn’t give five stars is price of job seemed too high.
- David Dawson
Product:
Powder Springs, GA
Very professional and courteous service. The only reason I did not give 5 stars was due to the long wait for installation. It was explained due to the pandemic there would be a delay. I wasn’t expecting a 2 month delay. Other that the delay I was completely satisfied. Thank you
- Rhonda Glenn
Snellville, GA
Super professional, clean, prompt employee Juan. I was very impressed with the knowledge, lack of any sales pressure made me know it was a company I would clearly trust with my business as his concerns were for my safety. What he recommended I truly appreciated the truth. I’ll use again when my motor quits.
- Mary Delaney
Union City, GA
The Technician was knowledgeable about the product he worked fast on the installation clean up. Made me feel comfortable with asking about a second one even though I could get a garage door opener form Lowe's or Home depot with all the bells a whistles at a lower price . My point is sometimes good service is priceless
- Corey Tucker
Product:
Braselton, GA
Technician explained all issues and how to repair them . Made it easy. Great quality.
- Jason Harvey
Marietta, GA
Our technician Thomas did a good job installing our new garage door opener. But for the money we spent I think he should have set up the program for running the opener from your phone. He told us that he would have to charge a set up fee if he did it. He even mentioned that he’s done so many of them it was easy for him. A little ridiculous when your spending over $1600
- Michael Nickerson
Service Provided:
Product:
Technicians: Thomas Botts
Lawrenceville, GA
I chose Precision because their reputation is credible. What I do not like is the repairman offering additional services not needed. All I wanted was new springs for my garage door.
- Thelma Reeves
Woodstock, GA
I was very pleased with work done and the way they worked it out and made it affordable for me. Dwight
- Dwight Duke
Canton, GA
I think the guys who came out did a good job as far as the install went. However, what was suppose to be a opener repair turned into a total door rebuild! I’m not sure if it was needed or not, but how it was presented to me it was what I was told I needed! It was very expensive being $1750 with opener and rebuild. Next time I will use another company
- Tom Nanney
Thank you for your business and the feedback about your experience. We are pleased to see the technician did a good job but we are sorry to see you aren't pleased with the price. Servicing your door with quality parts can be pricey and we completely understand that, but we will never do work on a door that is approved by the homeowner. The technician does a 25 point inspection and based on that inspection he presents the customer with his findings and recommendations. This process was done for you as well, and you approved the rebuild and motor quote. With your new motor and torsion rebuild, your door will be in working order for a long time, but if you need us, please don't hesitate to call.
Product:
Loganville, GA
We have been using this company for years and today was another Great Job repairing my garage door!
- Marvin Oglesby
McDonough, GA
I was standing at the front of my daughters house and saw the truck with your sign, so I took the number and called, I explained the problem with my garage door to the person who answered the call. She explained to me how to get a technician to go the house and I made an appointment. The technician called me close to getting then his second call was to inform me of the problem and how it could be taken care of, I agreed and he performed the task and let me know when he was finished.
- Aneta Bowley
Stone Mountain, GA
After a missed first appointment & reschedule. Fred did an excellent job with installing the door & opener. Noted slight damage to a couple of panels & sent it in to the company. Job well done
- Wt Jackson
Product:
Cumming, GA
Good service call, but few things you need to pay attemtion to, technician did not ask me how the position of the openers on my wall , i want them in what order? He chose it without asking me, and the second opener, glass shows some dirt inside of it , or some dots that i cannot remove. Thanks
- George Abdo
,
My Technician was Great! He did an excellent job. Parts are very expensive. But overall I'm very pleased.
- William Smith
Product:
Fayetteville, GA
My service was very good.
- Corey Huguley
Thank you for the review and we are glad you were able to receive 5 star service from your technician. Please let us know if there is anything in the future we can do for you!
Product:
Jonesboro, GA
Had a good experience with Ryan Hudson with the repair he was courteous professional and helpful . Shirley
- Shirley Gantt
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (678) 771-5973
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (770) 460-5111
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Had to replace my old dangerous springie thing but happy that I did????they came on time n I was able to make my dr appt.
- Jan Brown