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Read what people are saying
about Precision Garage Door in:

Snellville, GA

Precision Garage Door of Atlanta
has received 162 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Same day service and less than an hour from arrival to replacing system on both doors. Dustin was very friendly and provided helpful instructions for continued service. Great experience!

- Jason Morris

A Response from: Tim Yeager

We are delighted to hear you received 5 star service from your technician Dustin. Please do not hesitate to call should you need anything in the future

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

I appreciated the timelyness between ordering and installation of the door. I was promised 4 to 6 weeks but installation occurred within 2 weeks. The professionalism of staff and technician is commendable

- Lynwall Clarke

Vincent Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Vincent Smith
Review:

Doors were installed on time. Installation was efficient and the doors look great. Staff who bid the job, office staff and onsite installers were friendly, courteous and very professional. Would not hesitate to hire them again.

- Ivan Kahn

Rick Dowdin Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Rick Dowdin
Review:

Great job very professional

- David Hancock

Robert Britt Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Robert Britt
Review:

We had our doors installed the other day by George, and he did an outstanding job. The whole process was smooth and fast.

- Kerrie Campagna

George Plemmons Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: George Plemmons
Review:

The young man was very professional. He worked very hard to get it done right away, because I had a doctors appointment.

- Doug Stansbury

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Technicians: Dustin Bourchier
Review:

Jeremy did great, was exactly on time and called in advance. I will use Precision again

- Allen Neese

A Response from: Tim

We are so happy to hear this, we look forward to working with you again. Thank you for your business and five star review!

Service Provided:

Garage Door Repair


Product:

Springs


Review:

Great price and professional service. Sincere technicians

- Phyllis Dunlop

Dustin Bourchier Service Provided:

Garage Door Repair


Technicians: Dustin Bourchier
Review:

Nice professional job

- Paterson Gail

Andres Garcia Service Provided:

Garage Door Repair


Technicians: Andres Garcia
Review:

Tv commercials

- Rufus Poole

A Response from: Tim

Thank you for your business and the five star review!

Service Provided:

Garage Door Opener Install


Review:

Your service guy could not figure out the Issue. But, I have paid $59. Wasting my money ????

- Abdul Ismail

A Response from: Tim

Thank you for sharing your experience with us. We hate to see that you did not receive five star service because the quote was too high. Customer satisfaction is our top goal and we want all of our customers to receive five star service from start to finish. We did go back to review your account and listen to the recorded call to make sure you were informed of the $59.00 service fee. The scheduler did inform you of the service fee up front and that it would be waived if repair work was done. After that, you did acknowledge the information he gave you on the call. When we provide a quote, the price includes the parts and installation. Online quotes for parts only will of course be cheaper when comparing them, as they do not include the installation fee you'll be charged by another company to come and install the purchased part. Most companies in the service industry will charge a service fee and some will not waive it with repairs. The service fee is charged to cover the time, gas, insurance, maintenance, etc. that it takes to keep our business running smoothly. We are sorry you feel your experience warranted a 1 star review, we would love the opportunity to help with your door but we do understand the need to shop around. Please don't hesitate to call if we can help in the future.

Service Provided:

Garage Door Opener Repair


Product:

Garage Doors


Review:

Our technician was professional and quick in helping us fix the garage door. He had everything with him when he arrived making the time shorter than expected. Thanks, Precision!

- Joshua Powell

A Response from: Tim

Great to hear, we are so happy you called and that we could help with your garage door needs. Thank you for your business!

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Precision has a great reputation and offer competitive prices. Dustin was awesome

- Pat Kirkpatrick

A Response from: Tim

Thank you so much for the kind words, we will be sure to share them with Dustin. We appreciate your business and please call anytime you need us.

Dustin Bourchier Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Dustin Bourchier
Review:

Dustin provided Friendly and efficient service. He kept me informed re his arrival and estimate to repair the opener.

- Michael Evans

A Response from: Tim

Thank you for taking the time to leave such a positive review. We appreciate your business and we are here to help anytime you need us.

Dustin Bourchier Service Provided:

Garage Door Opener Repair


Technicians: Dustin Bourchier
Review:

Ryan was excellent, very knowledgeable and explained all the issues and repair options in detail, would highly recommend his service to anyone.

- Len Kozeny

A Response from: Tim

Thank you for your business and the recommendation. Ryan is great and we will be sure to share this with him and tell him to keep up the good work. Please call anytime you need us.

Ryan Hudson Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Technicians: Ryan Hudson
Review:

Im very pleased with my new updated garage door. My installation went very smoothly..

- Sheryl Livsey

A Response from: Tim

Awesome to hear, thank you for sharing. We are so happy you called and that we could help with your garage door needs. Please let us know if we can assist you in the future.

George Plemmons Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: George Plemmons
Review:

I am so pleased I called Precision. I have had ongoing garage door issues since purchasing my home in 2017. Justin was very knowledgeable and knew exactly what the issue was after explaining the ongoing problem. He quickly resolved includiing installation of a much quieter system to replace the really loud one. I am over the moon with my new, much quieter garage door!

- Chandra Pendergraft

A Response from: Tim

We are so happy to hear this, thank you for sharing. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to working with you for many years to come.

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Technicians: Dustin Bourchier
Review:

Excellent,Professional,the Best!Would recommend to everyone!

- Dereck James

A Response from: Tim

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Scott Shaw Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Scott Shaw
Review:

Outstanding and timely service

- Bobby Culver

A Response from: Tim

Thanks for the 5-star review. We are thrilled you’re happy with the service provided. We appreciate your business very much!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Great job installing a new garage door, opener, springs etc. Noticed though, that there's. no garage door handle on the exterior.

- Fitzroy Lindsay

A Response from: Tim

We are so happy to see how pleased you are with the install and we hope you enjoy your new door and opener for years to come. I know the office has already spoken with you about the handles, but if you have any other concerns or questions, please don't hesitate to call. We appreciate your business and the review!

Tyler Walsh Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Tyler Walsh
Review:

Good

- Khadga Gurung

A Response from: Tim

Thank you for your business and the five star review!

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Spring was broken mr. Kevin is a great guy i will recommend him to all my friends thanks alot

- Jeremy Thornton

A Response from: Tim

Thank you so much for your business and the recommendation. We are happy to help anytime you need us!

Ryan Hudson Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Ryan Hudson
Review:

Excellent service. Distin was efficient and professional. Thank you

- Philliphia Matthews

A Response from: Tim

Great to hear, thank you, so glad we could help. We appreciate your business and the five star review!

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Cables


Technicians: Dustin Bourchier
Review:

Ryan and Carlos from Precision garage door arrived exactly on time, we're very courteous and very knowledgeable about my problem and very helpful and really did a 5+ job. I was very pleased with the work and will recommend to others. Thanks

- Kathleen Doney

A Response from: Tim

We appreciate your business and the recommendation. Ryan and Carlos are great and we are pleased to see they provided you with five star service. If we can help in the future, please let us know.

Ryan Hudson Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Technicians: Ryan Hudson
Review:

I’ve used your services in the past and loved the professionalism and service. Since my business is also about service, I know that Dustin B. was on point. Thanks Precision- you guys rock!

- Wil Williamson

A Response from: Tim

You're welcome, thank you for your business and the review. We are happy to hear that Dustin provided you with five star service!

Dustin Bourchier Service Provided:

Garage Door Opener Install


Product:

Opener


Technicians: Dustin Bourchier
Review:

Job was done quickly and with no muss or fuss. I will recommend you

- Scott White

A Response from: Tim

Scott, Thank you for the recommendation and the five star review, we really appreciate it!

Rick Dowdin Service Provided:

Install Garage Doors


Product:

Garage Door Opener


Installers: Rick Dowdin
Review:

Our technician Jeremy Bojkovski is very knowledgeable and provide excellent service installing our new unit because of him we will become a loyal customer. Thanks Jeremy!

- Cc Nguyen

A Response from: Tim

Thank you for the 5 star review! We appreciate your business and feedback regarding your experience! Way to go, Jeremy!

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Good reputation.

- Gregory Johnson

A Response from: Tim

Thank you for the 5 star review! We strive to continue and be the name you can trust!

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

I chose Precision because they did such a wonderful job with my purchase of a door. I did not hesitate to call them for a repair. They explain everything in clear detail and work is very professional and clean.

- Steve Douglas

A Response from: Tim

Thank you for continuing to trust us with your garage door needs. We are here anytime you need us. We appreciate your business and the five star review.

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Great experience from start to finish. Each person I had contact with was customer service oriented. My schedule changed at the ladt minute, no problem. Installation time was changed and was on time. The garage door opener was off center. No problem, the installer modified it as the expert he is at his job. Highly reccomended. 2nd installation for my family [mother-in law x 2 yrs ago] Website has employees pictures posted so you see who is at your house. I liked that.

- Alan White

A Response from: Tim

WOW! Thank you so much for the kind words and 5 star review! We are ecstatic that you were pleased with our customer service and garage door expertise! Our customers and their satisfaction is very important here at Precision.

Scott Shaw Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Scott Shaw
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Gwinnett County

(770) 882-2524

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Cobb County

(770) 308-4411

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Alpharetta Area

(678) 436-5599

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DeKalb County

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Atlanta Area

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Fayette County

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Cherokee County

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Forsyth County

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Clayton County

(770) 282-2211

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Gainesville Area

(678) 707-8620

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Cartersville Area

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Stockbridge / Griffin Area

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Douglasville Area

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Newnan Area

(770) 282-2211

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Athens Area

(706) 608-8899

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