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Read what people are saying
about Precision Garage Door in:

Snellville, GA

Precision Garage Door of Atlanta
has received 151 reviews, averaging 4.94 Stars:
Free Service Call With Any Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your service guy could not figure out the Issue. But, I have paid $59. Wasting my money ????
Abdul Ismail
A Response from: Tim

Thank you for sharing your experience with us. We hate to see that you did not receive five star service because the quote was too high. Customer satisfaction is our top goal and we want all of our customers to receive five star service from start to finish. We did go back to review your account and listen to the recorded call to make sure you were informed of the $59.00 service fee. The scheduler did inform you of the service fee up front and that it would be waived if repair work was done. After that, you did acknowledge the information he gave you on the call. When we provide a quote, the price includes the parts and installation. Online quotes for parts only will of course be cheaper when comparing them, as they do not include the installation fee you'll be charged by another company to come and install the purchased part. Most companies in the service industry will charge a service fee and some will not waive it with repairs. The service fee is charged to cover the time, gas, insurance, maintenance, etc. that it takes to keep our business running smoothly. We are sorry you feel your experience warranted a 1 star review, we would love the opportunity to help with your door but we do understand the need to shop around. Please don't hesitate to call if we can help in the future.

Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision has a great reputation and offer competitive prices. Dustin was awesome
Pat Kirkpatrick
A Response from: Tim

Thank you so much for the kind words, we will be sure to share them with Dustin. We appreciate your business and please call anytime you need us.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin provided Friendly and efficient service. He kept me informed re his arrival and estimate to repair the opener.
Michael Evans
A Response from: Tim

Thank you for taking the time to leave such a positive review. We appreciate your business and we are here to help anytime you need us.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan was excellent, very knowledgeable and explained all the issues and repair options in detail, would highly recommend his service to anyone.
Len Kozeny
A Response from: Tim

Thank you for your business and the recommendation. Ryan is great and we will be sure to share this with him and tell him to keep up the good work. Please call anytime you need us.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Im very pleased with my new updated garage door. My installation went very smoothly..
Sheryl Livsey
A Response from: Tim

Awesome to hear, thank you for sharing. We are so happy you called and that we could help with your garage door needs. Please let us know if we can assist you in the future.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am so pleased I called Precision. I have had ongoing garage door issues since purchasing my home in 2017. Justin was very knowledgeable and knew exactly what the issue was after explaining the ongoing problem. He quickly resolved includiing installation of a much quieter system to replace the really loud one. I am over the moon with my new, much quieter garage door!
Chandra Pendergraft
A Response from: Tim

We are so happy to hear this, thank you for sharing. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to working with you for many years to come.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent,Professional,the Best!Would recommend to everyone!
Dereck James
A Response from: Tim

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding and timely service
Bobby Culver
A Response from: Tim

Thanks for the 5-star review. We are thrilled you’re happy with the service provided. We appreciate your business very much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job installing a new garage door, opener, springs etc. Noticed though, that there's. no garage door handle on the exterior.
Fitzroy Lindsay
A Response from: Tim

We are so happy to see how pleased you are with the install and we hope you enjoy your new door and opener for years to come. I know the office has already spoken with you about the handles, but if you have any other concerns or questions, please don't hesitate to call. We appreciate your business and the review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good
Khadga Gurung
A Response from: Tim

Thank you for your business and the five star review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Spring was broken mr. Kevin is a great guy i will recommend him to all my friends thanks alot
Jeremy Thornton
A Response from: Tim

Thank you so much for your business and the recommendation. We are happy to help anytime you need us!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Distin was efficient and professional. Thank you
Philliphia Matthews
A Response from: Tim

Great to hear, thank you, so glad we could help. We appreciate your business and the five star review!

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan and Carlos from Precision garage door arrived exactly on time, we're very courteous and very knowledgeable about my problem and very helpful and really did a 5+ job. I was very pleased with the work and will recommend to others. Thanks
Kathleen Doney
A Response from: Tim

We appreciate your business and the recommendation. Ryan and Carlos are great and we are pleased to see they provided you with five star service. If we can help in the future, please let us know.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’ve used your services in the past and loved the professionalism and service. Since my business is also about service, I know that Dustin B. was on point. Thanks Precision- you guys rock!
Wil Williamson
A Response from: Tim

You're welcome, thank you for your business and the review. We are happy to hear that Dustin provided you with five star service!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job was done quickly and with no muss or fuss. I will recommend you
Scott White
A Response from: Tim

Scott, Thank you for the recommendation and the five star review, we really appreciate it!

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Jeremy Bojkovski is very knowledgeable and provide excellent service installing our new unit because of him we will become a loyal customer. Thanks Jeremy!
Cc Nguyen
A Response from: Tim

Thank you for the 5 star review! We appreciate your business and feedback regarding your experience! Way to go, Jeremy!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good reputation.
Gregory Johnson
A Response from: Tim

Thank you for the 5 star review! We strive to continue and be the name you can trust!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because they did such a wonderful job with my purchase of a door. I did not hesitate to call them for a repair. They explain everything in clear detail and work is very professional and clean.
Steve Douglas
A Response from: Tim

Thank you for continuing to trust us with your garage door needs. We are here anytime you need us. We appreciate your business and the five star review.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great experience from start to finish. Each person I had contact with was customer service oriented. My schedule changed at the ladt minute, no problem. Installation time was changed and was on time. The garage door opener was off center. No problem, the installer modified it as the expert he is at his job. Highly reccomended. 2nd installation for my family [mother-in law x 2 yrs ago] Website has employees pictures posted so you see who is at your house. I liked that.
Alan White
A Response from: Tim

WOW! Thank you so much for the kind words and 5 star review! We are ecstatic that you were pleased with our customer service and garage door expertise! Our customers and their satisfaction is very important here at Precision.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a garage door problem created by other companies. I got there number from channel 2 web. And I called them. Technicians was so good. He tried his very best to fix my door. I really appreciate them and also recommend to others who looking for good people and not getting repped off.
Anna Iqbal
A Response from: Tim

A pleasant service experience is what we strive for, and we are always here when you need us! Thank you for the 5 star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank You so much Precision for the outstanding job your technician Mike did on changing my garage door motor. He performed a complete inspection and recommended affordable options for optimum service. The family loves the door operation now!!! Thanks Ron
Ronald Vaughn
A Response from: Tim

Thank you for the 5 star review! We appreciate the feedback!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One of the garage door opener failed to work today. I contacted Precision Door Services. I want to thank Erin at the Call center who took her time in answering my questions, which let me choose this company to do the work. I want to give a big shout out to Mike E., (installer) who was very professional. He arrived on time. Any questions that I had asked, he took the time to answer the questions.
Eugene Warrick
A Response from: Tim

Mr. Warrick, thank you! We appreciate your business! Kudos to Mike and Erin, keep up the great work!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service from quote to install. Excellent communication.
Steve Douglas
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was great. Saw the problem, fixed the problem and was on his way. Excellent. Had he done the install we would never have needed a return visit. And, to top it all off he called and was actually able to come a few minutes early!
Bob Rodgers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision door to repair my garage door problems because I used them before and had a good experience. Today the technician arrived on time and thoroughly explained the problem to me. I needed a new motor and springs and now my garage door works like brand new. I even have garage door wi-fi now and can open and close the door with my phone. I’m very satisfied with the service I received today from Precision Door. Tim
Tim Crenshaw
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Super fast response time to come fix our garage. Great service!
Blake Vargas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was told that they was rated 5 stars and guarantee they work
Rosetta Walker
Service Provided:
Install Garage Doors
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service and Great service. Thank you
Kevin Walts
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic customer service! 90 days ago we had a new garage door replaced. Well a piece of the framing had loosened from expansion. I placed a call on Thursday & Friday it was all taken care of . If I could give 10 ???????????????????? ! I would
Brandon Wallace
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I heard about Precision garage from the news reporter Dale that your company was trustworthy Dustin was very knowledge and sharing what would be best for the need of my garage star rating five
Rosetta Walker
A Response from: Tim

Thank you for the "5 Stars"!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
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