(888) 708-5665

Read what people are saying
about Precision Garage Door in:

Snellville, GA

Precision Garage Door of Atlanta
has received 177 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Great service with quality parts!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Broken garage door

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Juan was a good guy . Explained the pros and cons of things so I can make an informed decision . Will I use their services again , heck No doubt ! Keep up the good work .

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent service and customer service very professional fixed it right away because they knew what they were doing excellent service

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Dustin Bourchier Service Provided:
Garage Door Repair

Technicians: Dustin Bourchier
Review:

Tech Dustin was professional and on time. Installation went smoothly Nd was completed in under 2 hours

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Dustin Bourchier Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Super professional, clean, prompt employee Juan. I was very impressed with the knowledge, lack of any sales pressure made me know it was a company I would clearly trust with my business as his concerns were for my safety. What he recommended I truly appreciated the truth. I’ll use again when my motor quits.

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Juan Gordillo Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Juan Gordillo
Review:

Great service and very friendly!

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Ryan Hudson Service Provided:
Garage Door Repair

Technicians: Ryan Hudson
Review:

My technician Juan came out explained everything to me and took care of my garage door

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Juan Gordillo Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Juan Gordillo
Review:

Thanks to Ryan Hudson for a job well done. He was very Knowledgeable, kind and courteous. I would recommend him to my neighbors and friends. God bless!

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Ryan Hudson Service Provided:
Garage Door Repair

Technicians: Ryan Hudson
Review:

My garage door came off track and I talked to Juan initially, but Andre came out to fix my problem. Andre put the garage back on track and provided a tuneup. He explained everything to me and was very kind, professional and knowledgeable. I’m so glad I called Precision Garage Doors. I will contact them again when needed and will definitely refer my friends.

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Service Provided:
Garage Door Repair

Review:

We used Precision Door of Atlanta due to previous job years back. And just as before we were Not disappointed. The technician (Dustin Bourchier) was extremely courteous, knowledgeable, and professional. We will definitely use Precision again when the need arises. Thanks again: The Grahams

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Dustin Bourchier Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Dustin Bourchier
Review:

Dustin was very professional and knowledgeable. He explained the problem in details and informed me of the requirements in order to fix the issue. He did a great job and I will refer his expertise to anyone that need their garage door repaired.

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Dustin Bourchier Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Dustin Bourchier
Review:

I chose Precision because of my salesman. I don’t remember his name but he took the time with me and explained the process thoroughly. I had a competitor come in and was very disappointed I think you need to congratulate or excel this sales person As for installation the name starts with a C. I have never seen such a hard worker. He took over the process with great attitude and even helped me set up apps on my phone. Great experience. Both sales and installation people need to be promoted Very much would recommend Precision

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Clayton Cronic Service Provided:
Install Garage Doors

Installers: Clayton Cronic
Review:

Dustin Bourchier is very knowledgeable in his industry and presented options to repair and extend the life of my garage door. All work was professional and done to my expectations.

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Service Provided:
Garage Door Repair

Review:

Juan was on time & professional during his visit. He did a great job re-wiring the sensor on the garage door & tightening the spring so the door worked easier. I’m very happy with how Precision and their staff handled my needs.

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Juan Gordillo Service Provided:
Garage Door Repair

Technicians: Juan Gordillo
Review:

Same day service and less than an hour from arrival to replacing system on both doors. Dustin was very friendly and provided helpful instructions for continued service. Great experience!

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A Response from: Tim Yeager

We are delighted to hear you received 5 star service from your technician Dustin. Please do not hesitate to call should you need anything in the future

Dustin Bourchier Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

I appreciated the timelyness between ordering and installation of the door. I was promised 4 to 6 weeks but installation occurred within 2 weeks. The professionalism of staff and technician is commendable

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Vincent Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Vincent Smith
Review:

Doors were installed on time. Installation was efficient and the doors look great. Staff who bid the job, office staff and onsite installers were friendly, courteous and very professional. Would not hesitate to hire them again.

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Rick Dowdin Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Rick Dowdin
Review:

Great job very professional

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We had our doors installed the other day by George, and he did an outstanding job. The whole process was smooth and fast.

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George Plemmons Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: George Plemmons
Review:

The young man was very professional. He worked very hard to get it done right away, because I had a doctors appointment.

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Dustin Bourchier Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin Bourchier
Review:

Jeremy did great, was exactly on time and called in advance. I will use Precision again

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A Response from: Tim

We are so happy to hear this, we look forward to working with you again. Thank you for your business and five star review!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great price and professional service. Sincere technicians

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Dustin Bourchier Service Provided:
Garage Door Repair

Technicians: Dustin Bourchier
Review:

Nice professional job

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Service Provided:
Garage Door Repair

Review:

Tv commercials

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A Response from: Tim

Thank you for your business and the five star review!

Service Provided:
Garage Door Opener Install

Review:

Your service guy could not figure out the Issue. But, I have paid $59. Wasting my money ????

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A Response from: Tim

Thank you for sharing your experience with us. We hate to see that you did not receive five star service because the quote was too high. Customer satisfaction is our top goal and we want all of our customers to receive five star service from start to finish. We did go back to review your account and listen to the recorded call to make sure you were informed of the $59.00 service fee. The scheduler did inform you of the service fee up front and that it would be waived if repair work was done. After that, you did acknowledge the information he gave you on the call. When we provide a quote, the price includes the parts and installation. Online quotes for parts only will of course be cheaper when comparing them, as they do not include the installation fee you'll be charged by another company to come and install the purchased part. Most companies in the service industry will charge a service fee and some will not waive it with repairs. The service fee is charged to cover the time, gas, insurance, maintenance, etc. that it takes to keep our business running smoothly. We are sorry you feel your experience warranted a 1 star review, we would love the opportunity to help with your door but we do understand the need to shop around. Please don't hesitate to call if we can help in the future.

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

Our technician was professional and quick in helping us fix the garage door. He had everything with him when he arrived making the time shorter than expected. Thanks, Precision!

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A Response from: Tim

Great to hear, we are so happy you called and that we could help with your garage door needs. Thank you for your business!

Dustin Bourchier Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dustin Bourchier
Review:

Precision has a great reputation and offer competitive prices. Dustin was awesome

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A Response from: Tim

Thank you so much for the kind words, we will be sure to share them with Dustin. We appreciate your business and please call anytime you need us.

Dustin Bourchier Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Dustin Bourchier
Review:

Dustin provided Friendly and efficient service. He kept me informed re his arrival and estimate to repair the opener.

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A Response from: Tim

Thank you for taking the time to leave such a positive review. We appreciate your business and we are here to help anytime you need us.

Dustin Bourchier Service Provided:
Garage Door Opener Repair

Technicians: Dustin Bourchier
Review:

Ryan was excellent, very knowledgeable and explained all the issues and repair options in detail, would highly recommend his service to anyone.

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A Response from: Tim

Thank you for your business and the recommendation. Ryan is great and we will be sure to share this with him and tell him to keep up the good work. Please call anytime you need us.

Ryan Hudson Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Ryan Hudson
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Gwinnett County

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(770) 308-4411

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