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Read what people are saying
about Precision Garage Door in:

Kennesaw, GA

Precision Garage Door of Atlanta
has received 170 reviews, averaging 4.94 Stars:
Free Service Call With Any Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage broke and the company sent someone out to my house the same day and within a hour it was fixed! The gentleman that worked on the door was very professional and polite and was extremely helpful with letting us know what kind of door is best to replace our broken one with!
Josephine O
A Response from: Tim

Thank you for sharing your feedback. We are so happy you called and that we could get your garage door fixed so quickly. We appreciate your business and the five star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing service! I love my door, and the technician couldn't be nicer. Thanks!
Kathy Albritton
A Response from: Tim

Thank you, we are so happy to see how satisfied you are with the service provided by Brandon, he is great. We appreciate your business and the five star review.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was very efficient and professional. He took his time explaining exactly what I needed in terms of repair.
Jessica Tibbetts
A Response from: Tim

Great to hear, thank you for sharing. We are so happy that Dustin provided you with five star service. We appreciate your business and the review!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got the works! Two new doors, all new rails and components, new motors, etc. I love my new doors! They are quiet, smooth, and beautiful! The guys came on-time, worked quietly and quickly, and were very nice and professional! Precision is the company to go with, and I'm so glad I did!
Will Smith
A Response from: Tim

Fantastic feedback, thank you for sharing. We love seeing how satisfied customers are with their service and purchase. We hope you enjoy your new doors for years to come! Thank you for your business and the five star review.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very expedient and professional service. Thank you so much!
Marko Palonen
A Response from: Tim

You're very welcome. We appreciate your business. If we can assist in the future, please don't hesitate to call us.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was exceptional! He was very customer focused and knowledgeable with a great personality. I highly recommend him and this company.
Timothy Brown
A Response from: Tim

Thank you so much for the recommendation, we appreciate your business. Dustin is a great employee and we are happy to see he provided you with five star service. Please let us know if we can help in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yes, I called Precision Door Service to give my garage door a check-up. It also had a chewed hole in one corner of the seal at the bottom. I had used Precision Door before for new rollers. I give them 5 stars, I trust them! If and when I need a new door I will call Precision. Dustin Ridge was the technician who came from Precision Door, Justin answered every question I had and checked every movable part on the door. He sprayed all the moving parts and told me it all was working great. I am thoroughly pleased with there service and highly recommend them.
Joan Kirby
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service
Don McMahon
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

service was excellent Dustin Ridge was on time and did a great job !!
Leland Arrington
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin, the technician, was very informative, gave me different options to choose in the process and is an excellent communicator thru the process of the ‘techie’ aspect of new door openers and programming education. Thank you!!!
Sharleeen Turley
A Response from: Tim

Thank you! We appreciate our customers!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon was very good and professional. He performed the service with a lot of experience and knowledge.
John Babyak
A Response from: Tim

Thank you for the 5 star review! Brandon is certainly an asset to the team!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service tech was very informed. Detail description on problem with garage door. Pleasant to work with also.
Ellen Lavey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

New Garage Doors and Openers. George was outstanding, very professional and knowledgeable. Did a great job!!!!
Jim Robins
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Used Precision for my home so I called them for issues at a rental property. Repairs - 5 stars Doors was really sloppy but now works great. Scheduling - 2 stars Was scheduled for Saturday, but representative called me on Friday to to say he was 15-20 minutes away. He did wait as I rearranged my morning. Customer Service - 1 star Was taken back how representative tried to up-sale me. Pushed for more expensive pulleys but the worst was trying to tell me I needed new cables because they were frayed. Yes, they were, but at the very end that had nothing to do wit the door operation. It angers me that someone who didn't know better would have fallen for that sales pitch and paid the extra dollars - cheap, car salesman tactics. I'll think twice before calling again.
Barry Mattews
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was thoroughly impressed with the technician who came repair a door repair a door.. He was He was very thorough give us options give us options and I completed the job under an hour.
Steve Risolvato
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision was top notch. From the professional and timely quoting, to the field measure and quality installation, your company provided an excellent product at an excellent price. Of the four companies I considered, Precision was the only one offering a Shaker style door. I highly recommend this company.
Carl Crespi
A Response from: Tim

Thank you for choosing Precision and for sharing your review - enjoy your new doors!

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon was my technician. He was on time, courteous and helpful. He answered my questions and did a great job and fixed my garage doors to my satisfaction. I highly recommend this company and their staff. I called Precision three years ago and they did a great job so when I need repair I called them a second time. Thanks Precision.
Janice Bearden
A Response from: Tim

Thank you for choosing Precision again when you needed service for your garage doors. We appreciate your business and your recommendation.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company with amazing customer service. My garage door broke last night, called Precision and had an appointment for this morning. Brandon had the door up and running very quickly!
Carrie Jenkins
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did good job. Showed up on time.
Joann Bigelow
A Response from: Tim

Thank you for the 5 Stars!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Another awesome experience with Precision. Jeremiah was very knowledgeable & answered any questions we had prior to the repairs & installation of the new strut for our garage door. The job was also completed in a timely manner. We will definitely be recommending Precision to anyone we know that is in need of garage door repair in the future.
Brian & gina Duvall
A Response from: Tim

Thank you for your continued business and recommendation!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service - had the parts on the truck. Dustin is great. He came on a Sunday.
Roger Thomas
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service Tech Brandon Seligman arrived on time. Brandon was very savey and knowledgeable. Brandon replaced our broken garage door spring with new in short order. Overall experience was exceptional and I would not hesitate giving a five star rating.
Jack Mccollom
A Response from: Tim

Thank you for sharing your "Precision" experience! We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech was polite and professional, he took the time to demonstrate and explain the repairs. Our door went up this morning like a charm!
Cheri Wallace
A Response from: Tim

That is great! Enjoy your new door and thank you so much for your review!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the service we received on 9/24/18. Our technician, Dustin 3 Ridge, was very knowledgeable, extremely efficient, & professional. Our garage door is also much more quiet now & the door opener is working the was it was intended to. We will definitely use Precision in the future should the need arise. Thank you for the amazing service that was provided to us.
Brian & gina Duvall
A Response from: Tim

Thank you for choosing precision - we appreciate it - and thank you also for sharing your experience.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

COULD YOU PLEASE EMAIL ME A RECEIPT. I Was given nothing at the time of service.
Deirdre Smith
A Response from: Tim

Yes - Happy to do so - our apologies that you didn't receive one the day of service.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

New to area...2 garage doors..1 with opener & 1 without...came out during specified time...looked, recommended even though I had an idea after research...which we both were in agreement. Personable, competent in product line & installation and quick. When I have to replace the other garage door opener, I will be calling Precision.
Dan Lewis
A Response from: Tim

Welcome to the Atlanta area! Thank you for calling Precision and for taking time to post your review!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely,professional, courteous and fairly priced.
Ellis
A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a warranty repair and I called and was scheduled the very next day. They came out and fixed the issue, added a few extra touches and also gave me some advice on how to care for my garage door to keep it working properly in the future. Very pleased.
Wendi Gary
A Response from: Tim

Very good - thank you for taking time to share your experience for others to read and thank you for choosing Precision!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi...I purchased a new garage door opener with install in June of this year. I noticed that the opening lights were not working. I called more than one time asking if I needed to install light bulbs and what size. Your call center, the first time appeared confused and said that they would have someone contact me. No one ever did. I called again and the person said they would have to schedule an appointment. Today Jeremiah came out and politely said that all I needed were light bulbs and that the first installer should have mentioned that light bulbs did not come with the install. It was a waste of Jeremiah's and my time to simply be told that I needed light bulbs. I did have the light bulbs and he installed them for me. Thank you Jeremiah. I recommend that in the future your installers inform buyers about the light bulb issue and have your support be better trained. Thank you for your time.
Suzie Ledford
A Response from: Tim

Thank you for sharing; it's good to be reminded of the small things that may not be addressed consistently during the training process of our technicians. We appreciate your business and feedback!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a wonderful experience with Precision Garage Door. They were very knowledgeable and friendly. They did a great job and fixed both doors. I highly recommend them. I would definitely use them again!
Margie Hutchinson
Service Provided:
Garage Door Repair
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