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Read what people are saying
about Precision Garage Door in:

Kennesaw, GA

Precision Garage Door of Atlanta
has received 148 reviews, averaging 4.93 Stars:
Review:

The tech was polite and professional, he took the time to demonstrate and explain the repairs. Our door went up this morning like a charm!
Cheri W.
A Response from: Tim

That is great! Enjoy your new door and thank you so much for your review!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

We were very pleased with the service we received on 9/24/18. Our technician, Dustin 3 Ridge, was very knowledgeable, extremely efficient, & professional. Our garage door is also much more quiet now & the door opener is working the was it was intended to. We will definitely use Precision in the future should the need arise. Thank you for the amazing service that was provided to us.
Brian & gina Duvall
A Response from: Tim

Thank you for choosing precision - we appreciate it - and thank you also for sharing your experience.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

COULD YOU PLEASE EMAIL ME A RECEIPT. I Was given nothing at the time of service.
Deirdre Smith
A Response from: Tim

Yes - Happy to do so - our apologies that you didn't receive one the day of service.

Service Provided:
Garage Door Opener Repair
Review:

New to area...2 garage doors..1 with opener & 1 without...came out during specified time...looked, recommended even though I had an idea after research...which we both were in agreement. Personable, competent in product line & installation and quick. When I have to replace the other garage door opener, I will be calling Precision.
Dan Lewis
A Response from: Tim

Welcome to the Atlanta area! Thank you for calling Precision and for taking time to post your review!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Timely,professional, courteous and fairly priced.
Ellis
A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We had a warranty repair and I called and was scheduled the very next day. They came out and fixed the issue, added a few extra touches and also gave me some advice on how to care for my garage door to keep it working properly in the future. Very pleased.
Wendi Gary
A Response from: Tim

Very good - thank you for taking time to share your experience for others to read and thank you for choosing Precision!

Service Provided:
Garage Door Repair
Review:

Hi...I purchased a new garage door opener with install in June of this year. I noticed that the opening lights were not working. I called more than one time asking if I needed to install light bulbs and what size. Your call center, the first time appeared confused and said that they would have someone contact me. No one ever did. I called again and the person said they would have to schedule an appointment. Today Jeremiah came out and politely said that all I needed were light bulbs and that the first installer should have mentioned that light bulbs did not come with the install. It was a waste of Jeremiah's and my time to simply be told that I needed light bulbs. I did have the light bulbs and he installed them for me. Thank you Jeremiah. I recommend that in the future your installers inform buyers about the light bulb issue and have your support be better trained. Thank you for your time.
Suzie Ledford
A Response from: Tim

Thank you for sharing; it's good to be reminded of the small things that may not be addressed consistently during the training process of our technicians. We appreciate your business and feedback!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I had a wonderful experience with Precision Garage Door. They were very knowledgeable and friendly. They did a great job and fixed both doors. I highly recommend them. I would definitely use them again!
Margie Hutchinson
Service Provided:
Garage Door Repair
Review:

Not only am I dissatisfied with the repair service I received from Precision Door, I’m extremely dissatisfied with their lack of response to my concerns. When I called to complain, the same tech who serviced my door called me back. When I asked for his managers phone number he refused to give it to me but said he would have him call me back, but he never did. I then sent an email to the person who mailed me my invoice and they never replied. I then sent email to their main email address but still never received a reply. Now, I will take my complaint to the Better Business Bureau.
Jack Kanis
Service Provided:
Garage Door Repair
Review:

Called and they were there next day quoted new garage door opener and 45 mins later we were open and closing.Technician was great and did very good work.
Wesley Gridley
A Response from: Tim

Thank you for choosing Precision and for sharing your experience!

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I had a spring break and based off reviews I chose Precision. The tech gave me several options on pricing and although a bit much for all in repair, I chose just to replace the spring and I do feel the tech was extremely professional and knowledgeable and he did a great job.
Mark M
A Response from: Tim

Thank you for taking time to first look at reviews of companies before you made a decision, and we are certainly thankful that you chose Precision and then took the time to post a review yourself!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My service was performed in a professional & friendly manner. Mr. Snyder was patient when answering my questions, and did a great job explaining how to care for my new unit. He went above and beyond to make sure I was happy with the product. I will certainly recommend Precision if asked. Thank you for responding so quickly. A job well done...Thank you!
Carmen Duncan
A Response from: Tim

Thank you for choosing Precision and for taking the time to post your remarks. We appreciate your business and recommendation!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Our springs were worn out and the cables were frayed. We had it all replaced within an hour and everything works great. I was very impressed with the professionalism of this company. I would definitely use them again.
Brad Bishop
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service at a great pricing!
John Cosby
A Response from: Tim

Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Dustin came out for our garage door spring repair, and did a fantastic job. He was very knowledgable on what he was doing and fixed our door quickly. He was able to explain what we needed and why, and also gave us tips on brands and models we should avoid and ones we should consider when looking to upgrade our second door. We will gladly use Precision again and recommend them to others.
Jason M.
A Response from: Tim

Thank you for the recommendation and for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service! In a matter of.minutes the problem was solved by a very professional young man at no charge. Can one ask for more?
Katherine Mcadams
A Response from: Tim

Very Good! Thank you for your business!

Service Provided:
Garage Door Repair
Review:

Precision Garage Door took care of me quickly & professionally. Dustin was patient in answering all my questions. The install went very smoothly & the door looks great!
Rachel Petty
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I would definitely recommend Precision Door Service of Atlanta. This is a first class company starting with quick service, selecting the right garage door and ending with a smooth installation. Precision offers very competitive price points and first quality products. My installer (Ryan Hudson) was fantastic, he was very detailed with his work, polite and did not leave a mess once finished ! Keep up the good work, Brad
Brad Martin
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Awesome service. Prompt, professional, knowledable, and friendly. Highly recommend. Technician Snyder was great!
Sherry & martin Jones
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Wonderful experience! Our spring broke Friday evening and I called right away. Your technician Kevin was at our home by 11:15 AM the next morning, ahead of schedule! He went through the entire system and suggested we do a couple of extra things and we did. The door operates perfectly and much quieter than ever. Highly recommend.
Jerry Tackett
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The fellow who came out to fix my garage door was very friendly and fixed my door in a timely manner.
Karen Frederick
Service Provided:
Garage Door Repair
Review:

Chasen arrived on time, performed a thorough inspection and informed me of my options based on his recommended service and replacement. He worked quickly and did a great job installing our new garage door opener and replacing all of our springs and hardware. I'm definitely pleased with his service.
T Kirkus
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Service was fast, efficient, and completed with great customer service.
Gary Horton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

So far so good! Just got an estimate to either repair or replace two doors. The technician Dustin came across as knowledgeable, personable and genuine. I'm going to check with O'Brien for a second estimate but I'm pretty sure I'm going with Precision.
Robert Heglund
Service Provided:
Install Garage Doors
Review:

Was happy with the service, very efficient friendly guys. Iam pleased with the work they did, they were very honest about the work that needed doing to my garage door. I would certainly recommend them to any of my friends.
Marjorie Tomlinson
Service Provided:
Broken Garage Door Spring Repair
Review:

Everyone with Precision is very polite and professional. The same day service was great and the installation went well and quickly. You should be proud of your company and your employees.
Edward and geniene Evans
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Service technician Brandon Seligman did an excellent job explaining the problem we had with our garage door opener and the solutions. We are very happy with the result and would highly recommend your company to friends and relatives.
Brad Barna
Service Provided:
Garage Door Opener Repair
Review:

Best garage door repair service I've ever experienced. Brad is now my "Garage Foor Man"!!!
Greg LaBrie
Service Provided:
Garage Door Opener Repair
Review:

Great service. Prompt, courteous, and knowledgeable. James let me know about some things that were not in code on my garage doors and suggested I get those fixed. He also noticed that my tracks were not appropriately affixed to my wall so he put longer screws in to fix it.
Sandy Hamilton
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great job! Brandon was very informative. My garage door system is so quiet - love it. I would recommend Precision for all your garage door needs.
Jackie Lattimer
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
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