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Read what people are saying
about Precision Garage Door in:

Alpharetta, GA

Precision Garage Door of Atlanta
has received 558 reviews, averaging 4.94 Stars:
Free Service Call With Any Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin did a fantastic job on installing my new garage opener unit, he was well mannered, knowledgeable and professional. I would recommend him to all my friends and clients, we’ll done sir.
David Rackley
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Determined the problem and replaced the part.
Eric Braggs
A Response from: Tim

Thank you, we love hearing that you received great service. We appreciate your business and are here to help anytime you need us.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shaun was outstanding. He arrived on time. He knew what he was doing. He was friendly, explained all options for addressing my problem, and worked until everything was perfect. Shaun is an asset to your company!
Tammy Toler
A Response from: Tim

Thank you for taking the time to share this positive rating! We will make sure to share this with Shaun and let him know to keep up the amazing work, he is a valued employee. We appreciate your business and look forward to working with you in the future if needed.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great honest people
Charles Harding
A Response from: Tim

Thank you so much for your business and the kind words. Please give us a call if we can help in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So grateful for your quick response to an emergency with the malfunction of my garage door. Justin was excellent with his response. He explained in detail the repairs needed and options available. He completed the repairs in a timely manner ! He is an asset to your company! Very satisfied with Precision Door’s quality of service!!
Anise Bailey
A Response from: Tim

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Dustin is a valued team member and we love seeing how satisfied you are with his work. We appreciate your business and if we can assist you in the future, please don't hesitate to call.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time that I had to call them for service. Ended up replacing the motor and other parts. They gave me very reasonable price and they are very professional. I would recommend this company for any repairs.
Sebastian Thaliath
A Response from: Tim

Thank you so much for this great 5-star review. We really appreciate your repeat business and helping to share the word about our company. If we can assist you in the future, please don't hesitate to call.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to thank Precision Door and Joe Simon for a great job and financial consideration because of hard times that we are all in. Your company has a big heart. Thank you, Alan Arnold
Alan Arnold
A Response from: Tim

Thank you so much, that means a lot. We try to be as competitive as possible with our pricing, especially with the current economic situation going on. We are so glad that Joe was able to work with you and provide you with five star service. We appreciate your business very much and if we can help in the future, please let us know.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and fair. Presented options for repair
Scott Masters
A Response from: Tim

Thank you for your business. We are so happy we could provide you with five star service. Please let us know if we can help in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had the technician service and replace parts of my garage door. Did a great job and very professional. Thanks for all your help
Thomas Pasteris
A Response from: Tim

You're welcome, thank you for your business and the five star review. We are so glad Shaun could take care of your garage door needs!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were very prompt and professional. They corrected my problem in minutes. I would recommend them to anyone requiring a warranty repair, or installation of a new door(s).
G.W.
A Response from: Tim

Thank you so much for the five star review and recommendation. We are happy we could help take care of your door needs so quickly. We appreciate your business and are here if you need us in the future.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very very helpful!!
Preston Pridgen
A Response from: Tim

We are happy to help. Thank you for your business and the five star review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, friendly, and very reasonable price. Will definitely use again! Great customer service!
Jessica Slade
A Response from: Tim

Great feedback, thank you for sharing. We look forward to working with you again in the future, if the need arises. We appreciate your business very much!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, knowledgeable and professional.
Danette Warmouth
A Response from: Tim

Thank you, we appreciate your business and the five star review!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely bad sales tactics - just be open and recommend what is really required and a reasonable price than asking to negotiate! Also similar to car sales tactics, he wanted me to take decision immediately. I was quoted $1900 to do repairs and around $2600 to replace doors! When I mentioned that since the price was high for repairs, I would prefer to do some research and decide in couple of days tech person got angry and just took off. Hope this was just the specific person...
M R
A Response from: Tim

We are very sorry you had a bad experience with our technician. We appreciate you bringing his behavior to our attention. We have thoroughly discussed your experience with him and used it as a teaching tool to explain that not everyone makes a decision on the spot, or are impulsive dealing with investments, repairs, purchases, etc. You certainly have the right to think on it and do research, we apologize he made you feel like you couldn't and that he left the way he did. His behavior that day is not an example of our company standards and expectations, as customer satisfaction is our top goal, we apologize we fell short of this goal with you. We value our customers very much and we hope one day we are able to help with your garage door needs.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was the only company I called that would commit to coming out first thing the next morning to diagnose a problem with our garage door. The technician David Sweeney was friendly, knowledgeable and quick to diagnose and fix our problem. I took the other company’s sticker off our garage wall and put up precision’s sticker so I have their number right where I need it, enough said!
Tom Varco
A Response from: Tim

Thank you so much for calling, we are happy to help anytime you need us. David is a great employee and we love seeing that he was able to take care of your garage door needs. We appreciate your business very much!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shaun was very professional and efficient.
Rita Ahearn
A Response from: Tim

Thank you, Shaun is a great employee and we are so happy he could help with your door needs. We appreciate your business and the five star review.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Nice techs..
Shankar Ramanathan
A Response from: Tim

Thank you, we appreciate your business and the five star review!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service produced a positive outcome and the Tech was excellent
Doug Cueny
A Response from: Tim

Thank you for your business and the review. Love hearing that Jeremiah was able to take care of your door!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kris B. was awesome! He was really friendly and super knowledgeable - I appreciated that he took the time to explain everything I needed to know in order to make an educated purchase AND to take great care of my investment. He even helped me program my car to open the garage before he left, which I was never able to figure out before. I would absolutely recommend Precision to others based on the experience Kris provided! Thank you!
Katie Bossie
A Response from: Tim

Katie, we are so pleased to hear Kris was able to help you have a good experience with our company. Thank you very much for taking the time to leave a review and for recommending us to others. We value your business and please let us know if you need us in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, quick service. Super friendly, courteous and professional technician (Shaun was a pleasure). Great pricing. So glad I went with Precision. Thank you.
Joyce Smith
A Response from: Tim

Joyce, we are so glad you allowed us to do business with you too! Shaun is an excellent employee and we love hearing that he provided you with five star service. Please let us know if you need anything for your door needs in the future.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin provided excellent service, had us up and running again quickly and clearly described both the problem and solution. Would use again.
Andrew D
A Response from: Tim

We appreciate the 5 star review! Always here when you need us!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason is awesome! He spent so much time with me helping me understand my options for new doors. I ultimately chose Precision because Jason respected my desire for new wood doors and carefully and patiently explained the pros and cons of wood vs steel. Scott installed our new wood garage doors and super quiet motors quickly and professionally. He obviously cares about doing his work with excellence and he was so kind to us. I’ve waited 10 years for new garage doors and Precision exceeded my expectations in every way! Their prices are competitive and their service is exceptional!
Jana Mock
A Response from: Tim

This is such great feedback, thank you for sharing your experience. Jason and Scott are very valued employees we are pleased to hear they exceeded your expectations. We appreciate your business and hope you enjoy your new doors and motors for years to come!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

If only every company I worked with was this thorough, professional and pleasant to deal with- A real treat!
Genna Jenkin
A Response from: Tim

Wow! Thank you so much for the 5 star review! We appreciate your feedback!

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, reliable and thorough. Trust the work that was done.
Carol Fanning
A Response from: Tim

Thank you for the 5 star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Shawn before and his work is very good and he is professional!
Roxanna Cofrancesco
A Response from: Tim

We appreciate your feedback and thank you for the 5 star review! Shawn is an asset to the team.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision late on Friday night after my garage springs broke. They were very polite and quickly gave me an appointment for Saturday. Shaun came on time and was very nice. Explained everything thoroughly and gave me several options of repairs. Work was done efficiently. Service was excellent. Would highly recommend Precision!
Kim Rissler
A Response from: Tim

Thank you so much for your business and the recommendation. Shaun is a valued employee and we are pleased to see he provided you with five star service. If we can help in the future, please let us know.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and timely fix.
Jey Kumar
A Response from: Tim

Thank you for your business, glad we could help with your door needs.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I actually don’t write reviews, but I read them. Today, I really realized they really matter. Precision has the perfect Company name. Precision- the state or quality of being precise. Thank you, Precision for being the company you are, for hiring technicians like Michael Otteson. Michael, very knowledgeable, professional, patient, and precise. In the future when it’s time to purchase a garage door, I already found my place of purchase. Thanks!
Leann Fleming
A Response from: Tim

Outstanding! We appreciate you taking time out to let us know how we are doing! We pride ourselves on our customers complete satisfaction and so thankful for the opportunity!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The best service ever! The technician that performed the service was just amazing, knowledgeable, respectful, and nice. Thanks Joe!!!!
Marilyn Ford
A Response from: Tim

Thank you for the 5 star review! Joe is truly an asset, we appreciate the feedback!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I placed a call to Precision Overhead Garage Door Service because one of the torsion springs on my garage door broke after 5PM. The call was answered by their call center and I was given a time frame for the technician to arrive at my house. I was also sent an e-mail with the service confirmation and it included the technician's name and photograph. Brandon, my assigned technician, arrived closer to the front end of the time frame and met with me. He inspected the door and pointed out to me other issues that I had not noticed earlier, in addition to the obviously broken spring. Afterward he explained my repair options. Once I selected the option of my choice, Brandon set out to repair the door. He completed the repairs quickly and efficiently and I told him so. He tested the repair and talked to me about the warranty program and then he left after removing all the debris and faulty parts. I am very satisfied and would highly recommend Precision Overhead Door Service to anyone in need of quality repairs. Brandon was friendly, courteous and professional in all interactions with me.
Adrian Stubbs
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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