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Read what people are saying
about Precision Garage Door in:
Alpharetta, GA
Precision Garage Door of Atlantahas received 631 reviews, averaging 4.93 Stars:
Alpharetta, GA
Garage Door Repair
Product:
Springs
Alpharetta, GA
Sharky was great. Will definitely call your company again when needed.
- Judd Frank
Garage Door Repair
Alpharetta, GA
Thank you for the good customer service on Dec 28, ‘21, from the scheduler to the technician, they were polite and courteous. The company stands behind their warranty. I chose garage door repair, that was the closest option for taking this survey. My service, I had a tune up for both doors and a new keypad for 1 door, which was under warranty. Thank you Sean M.
- Repeat customer
Garage Door Repair
Alpharetta, GA
prompt service and great staff.
- Aman Chugh
Garage Door Repair
Alpharetta, GA
Thomas was outstanding, on time and very detailed. I appreciated the timeliness of the appointment and the quality of the work. I would highly recommend. Jeff Scott
- Jeff Scott
Alpharetta, GA
They are phenomenal! Called this morning and Juan came out within 2 hours!!! My garage door is fixed and Juan went the extra mile!!! Highly recommend!
- Vicki Garver
Alpharetta, GA
Excellent service. Knowledgeable, good communication, on time, explained all work in detail.
- L Linclon
Alpharetta, GA
Precision has been our choice for garage door repair for several years because we find the staff to be well trained and very responsive to our needs.
- Max
Alpharetta, GA
Our garage door would not open/close properly. Precision responded quickly, arriving the next day to repair/replace the mechanism. 1.5 hours later we had a new quieter mechanism. Technician was very professional, called ahead of time to give us a heads up he would be theee shortly and completed the job without issue. Happy customer!
- James Howard
Alpharetta, GA
Good, quick service. Technician was very knowledgeable and offered multiple solution options from which I could choose.
- Andy Ausley
Alpharetta, GA
We were so pleased that the technician easily and professionally diagnosed our garage door problem! He was so pleasant and he repaired and serviced the opener quickly.
- Stephanie Brand
Alpharetta, GA
Dustin is great, honest and did not try to push any unnecessary services. Great guy????????
- Brian Sullivan
Alpharetta, GA
Great service and very honest !!
- Colleen Holly
Alpharetta, GA
The repair was 4 times higher than what I had expected. We just had a broken spring which, according to my Internet search, should only cost a couple hundred dollars to repair. However, after looking at our door the technician said it was in need of a total makeover because of its age. I decided to go with what he was saying because our doors are 20+ years old, but I can’t help but wonder if I made a mistake and was taken advantage of especially given the fact that the guy finished the “total redo” in just half an hour. The final bill came to over $1,000! I will put this review on other social media sites as well soon.
- Tracey Ganesh
Thank you for providing feedback about your experience and for speaking with our service manager about your concerns. We are happy to hear he was able to explain some details about the rebuild and why that was the best option for you, which it sounds like you agreed with. As for the time it took to do the job, we can certainly understand where that would be frustrating if it didn't take as long as you thought it should take. Our technicians are put through rigorous training so they will know how to handle any situation they come across and they are also taught how to make their repairs as quick and efficient as possible, without cutting any corners. We appreciate your business and we are pleased that we could come to an agreement and also offer to help with your other door. We look forward to working with you again.
Broken Garage Door Spring Repair
Alpharetta, GA
Amount paid for the visit of the technician of 59 dollars did not meet my expectations. What had been requested for repair on the phone, the technician did not agree to do, which would be the exchange of the belt that closes the gate. I was provided with the information that we would have to change the entire instruction, which I did not agree with.
- Gladston Santos
Thank you for considering Precision for your garage door needs. We are sorry to see you are unhappy with the service provided. Customer satisfaction is very important to us and we never want our customers to receive anything but 5 star service. We appreciate you speaking with our service manager about your experience and we hope his explanation regarding your belt was satisfactory along with the refund provided. As he explained, the technician didn't refuse to only replace your belt. The fact that we couldn't provide a warranty on something that we know will continuously break because the springs also needed to be replaced, is the part you didn't agree with. We respect your decision to not do what was recommended with the springs and belt, but we hope you now understand why we couldn't provide the warranty. If you have further questions, please don't hesitate to call.
Alpharetta, GA
Shawn was amazing and came to the rescue - thank you so much ????????????
- Michelle Rattary
Broken Garage Door Spring Repair
Product:
Springs
Alpharetta, GA
In a word, Andres was perfect. Goes out of his way to patiently explain each and every recommendation, repair and ongoing preventative maintenance. An absolute joy to have such a gentleman serve our garage door needs. Precision Door is lucky to have this Assocaite. I sure hope they give him all that he deserves! Well done Andres! Well done Precision Door. You’re our go to garage door company!
- Jim Walsh
Alpharetta, GA
Technician solved the problem almost immediately. He was very nice and answered our questions.
- Susan Baldini
Alpharetta, GA
Bottom seal replaced. Shaun is outstanding. The best way to describe this service is to explain how happy I am that I did not try and do it myself. Thank you. 6 starts.
- Maeve Cossuto
Alpharetta, GA
I trust this door service. They did nice clean job.
- John Choe
Alpharetta, GA
Technician was very professional and knowledgeable He explained everything in detail and completed work on time and did set up on WiFi smoothly Very nice experience
- Rashmi Talati
Alpharetta, GA
Juan did a great job replacing several worn out garage spring systems. Would definitely recommend Precision if someone needs garage door service.
- Laird Mcbeth
Alpharetta, GA
Great job. Sean kept us informed every step of the way and we will request him again.
- David Hartley
Alpharetta, GA
Great job, technician was awesome!
- Joanne Peurach
Alpharetta, GA
I would recommend this company to anyone needing garage door services and/or purchase. From the salesperson to the installer both were helpful. They were informative, knowledgeable displayed the highest measure of professionalism. I was not happy with having to buy a new door, but the Precision team made it less painful with their superb customer service.
- Brenda Mclaughlin
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Alpharetta, GA
I had to get one of my garage door lifts fixed. And right from booking the appointment to having someone come over was easy and efficient. Thomas Botts was the technician who came and not only did he explain what the issue was, he also provided options and recommendations. Never did he force what should be done and left the entire decision to me. What I really liked was that he was prepared to address any option and get it resolved right there and then, rather than having another appointment to come and address the issue. Thomas did a terrific job in getting the work done and spent enough time to ensure the job was done well and even provide all the post work information. The price was fair and quality of the work was great! Highly recommend this business and Thomas!
- Rohan Sule
Alpharetta, GA
I’m super happy with the services from the company. I called them for a issue with my garage door and they were able to send across an expert next day morning. We had Shaun come over and take a look at issue and he did a complete inspection/ diagnosis in like 15 mins and explained everything there is about garage doors and spring system. We did a torsion rebuild package and the whole thing was completed in an hour or so. They also have pretty good warranty packages. Happy costumer.
- Kailas Kurup
Alpharetta, GA
On time. Quality work. Great customer service.
- Shonda Cooper
Alpharetta, GA
Brandon was great!!! Very professional and got my garage door back in business!! Thank you guys!!!
- Amy Holmes
Alpharetta, GA
The technician was very professional, knowledgeable and helpful.
- Brian Anderson
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (770) 460-5111
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Xavier was fantastic. Really happy with the responsiveness, thoroughness and professionalism.
- Scott Jones