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about Precision Garage Door in:
Alpharetta, GA
Precision Garage Door of Atlantahas received 660 reviews, averaging 4.92 Stars:
Alpharetta, GA
Our customers total satisfaction is our main goal. I have the install manager working on this and someone will be in touch to correctly apply the trim. We appreciate your feedback and will get right on this. Thank you
Alpharetta, GA
Excellent job. Professional, knowledgeable, courteous & value priced.
- Stan Walker
Wonderful! We appreciate the feedback!
Alpharetta, GA
Great service. No pressure and no hassles. Didn’t try to sell me something I didn’t need.
- George Emmert
Product:
Alpharetta, GA
The charges for minor repairs and materials was ridiculously expensive. As a senior I feel I was taken advantage of. I will never use your services again nor will I recommend them to others.
- Sheryl Mcdonald
Alpharetta, GA
Very knowledgeable, fixed my problem in less of an hour ,courtreous Did a great job, garage door never been so quiet
- Tom Weaver
Alpharetta, GA
They were right on time. They diagnosed the problem very professionally. They gave me some options. They completed all of the work on time in a very high quality manner. I would highly recommend them.
- Leland Nicholson
Alpharetta, GA
Always prompt, professional, courteous. Thank you for the excellent service.
- Carol Barron
Alpharetta, GA
Shaun was terrific!!! Give that guy a raise immediately!
- Brandy Bone
Alpharetta, GA
Very responsive and quality focused from initial call to request service thru the installation. Technician was on-site within 2 hours. Shaun provided ongoing communication to let me know issue, repair options, and status of repair along the way. Very customer focused and made sure I was satisfied with install and operation of the door.
- Lisa Wayco
Product:
Alpharetta, GA
Always great work and amazing customer service!
- Rob & mary Zachrich
Alpharetta, GA
The technician Bryce Diesz was great. Nice, professional and fast. I highly recommend him and this company
- Dinorah Martin-rayo
Alpharetta, GA
Your employees were very courteous and customer centric, which stood out during my interactions with both Juan (the initial technician) and Victor who came back to fix my issue a day later. Both Juan and Victor were very personable and professional gentlemen. After Juan visited to resolve my garage door issue yesterday, there was a lot of vibration coming from the motor after he left so I contacted him the following day to come back and take a second look at it. His response was great and another tech (Victor) who was in the area came back just a few hours later. Victor was equally great. However, what really stood out during both interactions is how hungry both techs were to try to get the upsell. While your company may think that’s great to hear, it could be a turn off to customers. I understand that there is value to an upsell, but it seems that your techs in this instance were programmed to push for the purchase of a new motor - even though my current motor was functioning just fine prior to my service call. As it turned out, a piece of rubber had gotten stuck in the gears of the motor during installation of the new belt that I had just paid for. Look, I’m okay with an upsell, but if I did not push back a bit, I could have easily been on the hook. Thanks for listening!
- George Vasquez
Product:
Alpharetta, GA
Recommend by family. Checked the reviews, which were very positive.
- Ali Mirza
Alpharetta, GA
Victor was the best !!
- Kathy Marzonie
Alpharetta, GA
As promised, the technician arrived within the given time frame and was courteous and professional. He replaced broken coil springs and bearings and added a support brace to my double wide garage door in less than an hour.
- Patrick Rodgers
Alpharetta, GA
Excelente service
- Yolanda Salerno
Alpharetta, GA
Very professional and solved our problem!!! Jeremy was Fantastic will use this company for any future repairs!!!
- Teresa Kenney
Alpharetta, GA
I found Precision online. When I called and spoke to a nice lady…she listened to my situation, explained the company policy and gave me a time for the service. It was not the best of time for me but I took it and said if the service man could come any sooner to please call me. And Jack the service man did call me, earlier. He was very nice, explained everything and he did a great job. Due to a small logistical problem he had to return the next morning and he did and finished the job. Jack knew his product, was not pushy but thorough! I appreciate how nice he was and how he looked me in the eye. Thanks for your help, Jack and Precision Garsge Door Service. Claudia Walker
- Claudia Walker
Product:
Alpharetta, GA
Although it has been a decade, I had previously used Precision & been pleased so I called them to assist with a programmable remote at my new home. They arrived within 2 hours!! Not only did they get my remote functioning properly but also need a preventive maintenance replacement of springs. Very professional and timely response.
- Sandy Hofmann
Alpharetta, GA
Tech came on time. Was knowledgeable and professional. And he corrected the problem quickly for a reasonable price.
- George Hill
Alpharetta, GA
I give Shaun my highest praise and recommendation for a job well done! Shaun displayed extraordinary patience for my situation that was far above and beyond anything that I’ve seen from any service provider since like forever. He arrived on the same day within a few hours to repair my garage door. I have no doubt that the other Precision service technicians are well qualified but, if you can, ask for Shaun by name. That’s how satisfied I am with his work!!!
- Young Han
Service Provided:
Product:
Senior Technicians: Shaun Sewell
Alpharetta, GA
Thomas did great work and clearly explained the problem and options available.
- Stecik Joe
Service Provided:
Product:
Technicians: Thomas Botts
Alpharetta, GA
We were very pleased with Daniel, our technician and with the company. I called this morning and he came out this afternoon. Was very thorough and went through all of the options available to repair our garage door without putting pressure on us to choose the most expensive option. We highly recommend and for sure will call Precision when we need help again!
- Carol Pope
Alpharetta, GA
Prompt exceptional service! Technician arrived within an hour of calling and completed replacement of garage motor in about an hour.
- Krista Townes
Alpharetta, GA
Technician was highly knowledgable, very professional and explained thoroughly what the issues were with our garage door system (broken springs, crumbling cable, old rollers plus an aging opener) and what our options were to address them. Everything that was needed to refresh our system was on his truck. The new parts were installed quickly and door opening and closing is now whisper-quiet! This is one less worry for us to have for many years to come!
- George Reardon
Service Provided:
Product:
Senior Technicians: Shaun Sewell
Alpharetta, GA
Victor is a great technician with deep knowledge of the product.
- Angel Dominguez
Alpharetta, GA
A++++ Great Service , Quick ,Clean, On Time . High Quality in general Kudos to Jon Lingefelt and Senior Mechanic George . Right Decision Thanks
- Oscar A.
Alpharetta, GA
Amazing Team!! Courteous and Professional and Quick! Did a great job! This was my second time! Thanks
- Roger Patel
Alpharetta, GA
Great service! We appreciate you!
- Clark Savage
Alpharetta, GA
Xavier was fantastic. Really happy with the responsiveness, thoroughness and professionalism.
- Scott Jones
Product:
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (678) 771-5973
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (770) 460-5111
137 Bethea Road
Suite 701
Fayetteville, GA 30214
New doors and openers. Salesperson was very good and thorough. Pics showing what the final product would look like were helpful. Doors arrived in time and they are high quality along with the openers. Install was not great. The weather stripping was cut short in areas leaving gaps at ground which they tried to fix with caulk but that did not work.
- Rob Santossio