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about Precision Garage Door in:
Alpharetta, GA
Precision Garage Door of Atlantahas received 647 reviews, averaging 4.93 Stars:
Alpharetta, GA
Alpharetta, GA
As promised, the technician arrived within the given time frame and was courteous and professional. He replaced broken coil springs and bearings and added a support brace to my double wide garage door in less than an hour.
- Patrick Rodgers
Alpharetta, GA
Excelente service
- Yolanda Salerno
Alpharetta, GA
Very professional and solved our problem!!! Jeremy was Fantastic will use this company for any future repairs!!!
- Teresa Kenney
Alpharetta, GA
I found Precision online. When I called and spoke to a nice lady…she listened to my situation, explained the company policy and gave me a time for the service. It was not the best of time for me but I took it and said if the service man could come any sooner to please call me. And Jack the service man did call me, earlier. He was very nice, explained everything and he did a great job. Due to a small logistical problem he had to return the next morning and he did and finished the job. Jack knew his product, was not pushy but thorough! I appreciate how nice he was and how he looked me in the eye. Thanks for your help, Jack and Precision Garsge Door Service. Claudia Walker
- Claudia Walker
Product:
Alpharetta, GA
Although it has been a decade, I had previously used Precision & been pleased so I called them to assist with a programmable remote at my new home. They arrived within 2 hours!! Not only did they get my remote functioning properly but also need a preventive maintenance replacement of springs. Very professional and timely response.
- Sandy Hofmann
Alpharetta, GA
Tech came on time. Was knowledgeable and professional. And he corrected the problem quickly for a reasonable price.
- George Hill
Alpharetta, GA
I give Shaun my highest praise and recommendation for a job well done! Shaun displayed extraordinary patience for my situation that was far above and beyond anything that I’ve seen from any service provider since like forever. He arrived on the same day within a few hours to repair my garage door. I have no doubt that the other Precision service technicians are well qualified but, if you can, ask for Shaun by name. That’s how satisfied I am with his work!!!
- Young Han
Service Provided:
Product:
Senior Technicians: Shaun Sewell
Alpharetta, GA
Thomas did great work and clearly explained the problem and options available.
- Stecik Joe
Service Provided:
Product:
Technicians: Thomas Botts
Alpharetta, GA
We were very pleased with Daniel, our technician and with the company. I called this morning and he came out this afternoon. Was very thorough and went through all of the options available to repair our garage door without putting pressure on us to choose the most expensive option. We highly recommend and for sure will call Precision when we need help again!
- Carol Pope
Alpharetta, GA
Prompt exceptional service! Technician arrived within an hour of calling and completed replacement of garage motor in about an hour.
- Krista Townes
Alpharetta, GA
Technician was highly knowledgable, very professional and explained thoroughly what the issues were with our garage door system (broken springs, crumbling cable, old rollers plus an aging opener) and what our options were to address them. Everything that was needed to refresh our system was on his truck. The new parts were installed quickly and door opening and closing is now whisper-quiet! This is one less worry for us to have for many years to come!
- George Reardon
Service Provided:
Product:
Senior Technicians: Shaun Sewell
Alpharetta, GA
Victor is a great technician with deep knowledge of the product.
- Angel Dominguez
Alpharetta, GA
A++++ Great Service , Quick ,Clean, On Time . High Quality in general Kudos to Jon Lingefelt and Senior Mechanic George . Right Decision Thanks
- Oscar A.
Alpharetta, GA
Amazing Team!! Courteous and Professional and Quick! Did a great job! This was my second time! Thanks
- Roger Patel
Alpharetta, GA
Great service! We appreciate you!
- Clark Savage
Alpharetta, GA
Xavier was fantastic. Really happy with the responsiveness, thoroughness and professionalism.
- Scott Jones
Product:
Alpharetta, GA
Sharky was great. Will definitely call your company again when needed.
- Judd Frank
Alpharetta, GA
Thank you for the good customer service on Dec 28, ‘21, from the scheduler to the technician, they were polite and courteous. The company stands behind their warranty. I chose garage door repair, that was the closest option for taking this survey. My service, I had a tune up for both doors and a new keypad for 1 door, which was under warranty. Thank you Sean M.
- Repeat customer
Alpharetta, GA
prompt service and great staff.
- Aman Chugh
Alpharetta, GA
Thomas was outstanding, on time and very detailed. I appreciated the timeliness of the appointment and the quality of the work. I would highly recommend. Jeff Scott
- Jeff Scott
Alpharetta, GA
They are phenomenal! Called this morning and Juan came out within 2 hours!!! My garage door is fixed and Juan went the extra mile!!! Highly recommend!
- Vicki Garver
Alpharetta, GA
Excellent service. Knowledgeable, good communication, on time, explained all work in detail.
- L Linclon
Alpharetta, GA
Precision has been our choice for garage door repair for several years because we find the staff to be well trained and very responsive to our needs.
- Max
Alpharetta, GA
Our garage door would not open/close properly. Precision responded quickly, arriving the next day to repair/replace the mechanism. 1.5 hours later we had a new quieter mechanism. Technician was very professional, called ahead of time to give us a heads up he would be theee shortly and completed the job without issue. Happy customer!
- James Howard
Alpharetta, GA
Good, quick service. Technician was very knowledgeable and offered multiple solution options from which I could choose.
- Andy Ausley
Alpharetta, GA
We were so pleased that the technician easily and professionally diagnosed our garage door problem! He was so pleasant and he repaired and serviced the opener quickly.
- Stephanie Brand
Alpharetta, GA
Dustin is great, honest and did not try to push any unnecessary services. Great guy????????
- Brian Sullivan
Alpharetta, GA
Great service and very honest !!
- Colleen Holly
Alpharetta, GA
The repair was 4 times higher than what I had expected. We just had a broken spring which, according to my Internet search, should only cost a couple hundred dollars to repair. However, after looking at our door the technician said it was in need of a total makeover because of its age. I decided to go with what he was saying because our doors are 20+ years old, but I can’t help but wonder if I made a mistake and was taken advantage of especially given the fact that the guy finished the “total redo” in just half an hour. The final bill came to over $1,000! I will put this review on other social media sites as well soon.
- Tracey Ganesh
Thank you for providing feedback about your experience and for speaking with our service manager about your concerns. We are happy to hear he was able to explain some details about the rebuild and why that was the best option for you, which it sounds like you agreed with. As for the time it took to do the job, we can certainly understand where that would be frustrating if it didn't take as long as you thought it should take. Our technicians are put through rigorous training so they will know how to handle any situation they come across and they are also taught how to make their repairs as quick and efficient as possible, without cutting any corners. We appreciate your business and we are pleased that we could come to an agreement and also offer to help with your other door. We look forward to working with you again.
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (770) 460-5111
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Victor was the best !!
- Kathy Marzonie