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Read what people are saying
about Precision Garage Door in:

Alpharetta, GA

Precision Garage Door of Atlanta
has received 574 reviews, averaging 4.94 Stars:
Free Service Call With Any Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were so fast and efficient. The repairs were done same day. We’ve used them for years and will continue to do so!
Danielle and matt Nagy
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shaun was awesome. Polite, professional, walked us through all of our options and did incredible work.
Clint Willis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sean came to my house to diagnose the problem with my garage door opener. I ended up getting a new opener, spring and rollers to my make my garage door perform like new. He was very professional, knowledgeable and courteous and did the job in a hot garage in no time! I certainly appreciate the competent work and fair pricing that I received from Sean and Precision Door of Atlanta. Highest recommendations and accolades!
Sharon Thompson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Purchased a new opener and accessories 10 years ago. Never had an issue until today. They came for a same day service call and fixed the problem in 30 minutes. Thanks.
Jack Oliver
A Response from: Tim

Thank you for your business, we are so pleased we could help with your door issues. We are here anytime you need us and we look forward to working with you in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job. Called before they came, showed up on time, did evaluation of my door, walked me through my options and replaced parts needed. Finished quickly and with no issues. Would definitely call on Precision again!!
Tim Delay
A Response from: Tim

Thank you for the great review. Awesome customers like you make our jobs easy and we are so happy we could help with your door needs. We appreciate your business and please don't hesitate to call if we can help in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shaun was professional , knowledgeable and efficient! Great service and work! He arrived on time and even gave me a call before he arrived. Fixed all three garage doors and was patient with my two kiddos running around. Great company and great quality work. Can’t stress how professional he was. Thank you!
Jonathan Walker
A Response from: Tim

Thank you for taking the time to share this positive review! We will be sure to share this with Shaun and tell him to keep up the fantastic work. We look forward to working with you again and we appreciate your business!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Being an idiot, I damaged my garage door. It was pretty bad. Precision was the only one of the "24 hours companies" that answered the phone and were able to come out same day. Jojo came out and explained the damage and what he can repair. Within hours of breaking the door, JoJo had the door up and running like new. He serviced the entire system as well and opening and closing the door is much quieter than before. I would definitely come back to Precision (hopefully I get JoJo again) and will recommend them to all my neighbors.
Khamaal Edwards
A Response from: Tim

Thank you for your business and the five star review. You are not an idiot, it happens all the time. We are so glad you called and that Joe was able to take care of your garage door in a timely manner. Please don't hesitate to call if we can help in the future, we look forward to working with you again.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys are the absolute best. Excellent service with quick turnaround. Very professional and personal techs. I highly recommend Precision to anyone who needs new installation or service. 5 stars all the way!
Jackie Mckittrick
A Response from: Tim

Awesome feedback, thank you for taking the time to share it with us! We are always here to help whenever you need us so please don't hesitate to call. We appreciate your business and the recommendation!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Today we had maintenance done on our garage door and a new garage door opener installed. Sean called before arriving and asked if he could come earlier than the appointment time. That was great! He was very knowledgeable and provided excellent and professional customer service. He took the time to thoroughly inspect our garage door and afterwards gave us a detailed description of the maintenance options and costs before beginning to work on the door. He worked quickly and efficiently. After repairs and installation he went over all the repairs he made and demonstrated how to use our new garage door opener. His work looked very clean and neat. We especially appreciated that he used a mask and gloves and sprayed all the areas that he touched with a disinfectant. Overall it was a excellent experience.
Frank Danko
A Response from: Tim

Seeing that you had a 5-Star experience is the best thing we could hope for! Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. Shaun is a valued team member and we love how satisfied you are with the service he provided. We appreciate your business and are here to help whenever you need us.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Replaced the broken spring in less than 30 minutes.
Ernie F
A Response from: Tim

Thank you so much for your business and the 5-star review! We will share this with our team to let them know to keep up the amazing work. Please call if we can help in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was competent and pleasant. I was very pleased with your responsiveness.
Lance Cunha
A Response from: Tim

Thank you so much for your 5-star review! We will share this with Dustin and let him know to keep up the amazing work.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They made the buying process very easy for me . They have been very responsive from the initial beginning throughout the installation Showed up on time and were very professional
Mike Kelly
A Response from: Tim

Thank you so much for your business and this review. We really appreciate you being a customer and we’re here for you anytime, please don't hesitate to call. We hope you enjoy your new doors for many years!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

New tension springs installed. Dustin was very professional and knew what he was doing. Very satisfied
Ken Ash
A Response from: Tim

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with the service provided. We appreciate your business very much, please call if we can help in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great
Chris Perez
A Response from: Tim

We appreciate your business and the five star review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job by Fred who installed our doors yesterday!! Also, great sales experience with Orion!!
Craig Reynolds
A Response from: Tim

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and we hope you enjoy your new doors!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision for my garage door needs because of all the excellent reviews that I read online. As it turns out, they were all true! Considerate, honest, friendly employees and reliable service.
Martha
A Response from: Tim

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for trusting us with your business. We look forward to working with you for many years to come!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin did a fantastic job on installing my new garage opener unit, he was well mannered, knowledgeable and professional. I would recommend him to all my friends and clients, we’ll done sir.
David Rackley
A Response from: Tim

Thank you for taking the time to share this positive rating! We will make sure to share this with Dustin and let him know to keep up the amazing work. We appreciate your business and look forward to working with you in the future if you need us.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Determined the problem and replaced the part.
Eric Braggs
A Response from: Tim

Thank you, we love hearing that you received great service. We appreciate your business and are here to help anytime you need us.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shaun was outstanding. He arrived on time. He knew what he was doing. He was friendly, explained all options for addressing my problem, and worked until everything was perfect. Shaun is an asset to your company!
Tammy Toler
A Response from: Tim

Thank you for taking the time to share this positive rating! We will make sure to share this with Shaun and let him know to keep up the amazing work, he is a valued employee. We appreciate your business and look forward to working with you in the future if needed.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great honest people
Charles Harding
A Response from: Tim

Thank you so much for your business and the kind words. Please give us a call if we can help in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So grateful for your quick response to an emergency with the malfunction of my garage door. Justin was excellent with his response. He explained in detail the repairs needed and options available. He completed the repairs in a timely manner ! He is an asset to your company! Very satisfied with Precision Door’s quality of service!!
Anise Bailey
A Response from: Tim

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Dustin is a valued team member and we love seeing how satisfied you are with his work. We appreciate your business and if we can assist you in the future, please don't hesitate to call.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time that I had to call them for service. Ended up replacing the motor and other parts. They gave me very reasonable price and they are very professional. I would recommend this company for any repairs.
Sebastian Thaliath
A Response from: Tim

Thank you so much for this great 5-star review. We really appreciate your repeat business and helping to share the word about our company. If we can assist you in the future, please don't hesitate to call.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to thank Precision Door and Joe Simon for a great job and financial consideration because of hard times that we are all in. Your company has a big heart. Thank you, Alan Arnold
Alan Arnold
A Response from: Tim

Thank you so much, that means a lot. We try to be as competitive as possible with our pricing, especially with the current economic situation going on. We are so glad that Joe was able to work with you and provide you with five star service. We appreciate your business very much and if we can help in the future, please let us know.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and fair. Presented options for repair
Scott Masters
A Response from: Tim

Thank you for your business. We are so happy we could provide you with five star service. Please let us know if we can help in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had the technician service and replace parts of my garage door. Did a great job and very professional. Thanks for all your help
Thomas Pasteris
A Response from: Tim

You're welcome, thank you for your business and the five star review. We are so glad Shaun could take care of your garage door needs!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were very prompt and professional. They corrected my problem in minutes. I would recommend them to anyone requiring a warranty repair, or installation of a new door(s).
G.W.
A Response from: Tim

Thank you so much for the five star review and recommendation. We are happy we could help take care of your door needs so quickly. We appreciate your business and are here if you need us in the future.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very very helpful!!
Preston Pridgen
A Response from: Tim

We are happy to help. Thank you for your business and the five star review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, friendly, and very reasonable price. Will definitely use again! Great customer service!
Jessica Slade
A Response from: Tim

Great feedback, thank you for sharing. We look forward to working with you again in the future, if the need arises. We appreciate your business very much!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, knowledgeable and professional.
Danette Warmouth
A Response from: Tim

Thank you, we appreciate your business and the five star review!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely bad sales tactics - just be open and recommend what is really required and a reasonable price than asking to negotiate! Also similar to car sales tactics, he wanted me to take decision immediately. I was quoted $1900 to do repairs and around $2600 to replace doors! When I mentioned that since the price was high for repairs, I would prefer to do some research and decide in couple of days tech person got angry and just took off. Hope this was just the specific person...
M R
A Response from: Tim

We are very sorry you had a bad experience with our technician. We appreciate you bringing his behavior to our attention. We have thoroughly discussed your experience with him and used it as a teaching tool to explain that not everyone makes a decision on the spot, or are impulsive dealing with investments, repairs, purchases, etc. You certainly have the right to think on it and do research, we apologize he made you feel like you couldn't and that he left the way he did. His behavior that day is not an example of our company standards and expectations, as customer satisfaction is our top goal, we apologize we fell short of this goal with you. We value our customers very much and we hope one day we are able to help with your garage door needs.

Service Provided:
Garage Door Repair
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