(888) 708-5665

Read what people are saying
about Precision Garage Door in:

DeKalb County, GA

Precision Garage Door of Atlanta
has received 596 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Tech (Juan) did a good job. Very pleasant & professional. Only reason I didn’t give five stars is price of job seemed too high.

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Service Provided:

Garage Door Opener Repair


Product:

Springs


Review:

Carlos Adorno was super and explained everything to my satisfaction. He was professional and knowledgable. Thank you for sending him.

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Carlos Adorno Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Carlos Adorno
Review:

I received quick response, excellent service. The explanation of the quote and servicr repair was extremely thorough.

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Daniel Misenhelter Service Provided:

Garage Door Repair


Technicians: Daniel Misenhelter
Review:

Gary was very knowledgeable and took the time to answer any questions I had and explained all details relating to the repairs. Thanks!

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Service Provided:

Garage Door Repair


Product:

Springs


Review:

Positive experience the first time with customer service. Today Anthony Watts was sent out. He corrected what should've been done on first visit. He's the Best. Thank you Precision and Anthony Watts Katherine Evans

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Anthony Watts Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Technicians: Anthony Watts
Review:

Excellent and professional service all around from communication to installation.

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Vincent Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Vincent Smith
Review:

Ryan was a Great Service Technician. He listened to us.

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Ryan Hudson Service Provided:

Garage Door Repair


Product:

Garage Doors


Technicians: Ryan Hudson
Review:

Excellent service from Ryan !

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Ryan Hudson Service Provided:

Install Garage Doors


Technicians: Ryan Hudson
Review:

I was very impressed with the contractor. He was very knowledgeable and professional. I would definitely recommend Precision to friends and family.

-

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Previous customer

-

Service Provided:

Garage Door Repair


Review:

The representative was courteous. Did an inspection, diagnosed the problem. Advised us, offered a quote which we accepted and he commenced his work. He allowed us to operate it ourselves and ensured we were satisfied.

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Service Provided:

Broken Garage Door Spring Repair


Review:

I chose Precision because I’ve heard so many good things about them on tv and the reviews. I’m glad I chose them. They got the work done and I’m extremely pleased.

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Jeremy Bojkovsky Service Provided:

Garage Door Opener Repair


Product:

Rollers


Technicians: Jeremy Bojkovsky
Review:

Gary the tech is awesome guy. He took his time to explain what was the problem and fix the problem and explain why we need a new garage door so we purchase one. Thanks Gary.

-

Service Provided:

Garage Door Repair


Review:

Sharkey did a great job! Efficient, courteous, knowledgeable.

-

Service Provided:

Install Garage Doors


Product:

Remotes / Keypad


Review:

Fantastic. Just amazing. A technician was at our house within 45 minutes of me calling the office. Our garage door system is unique and the technician was able to quickly diagnose the main issue with our door while also pointing out potential issues. When they were finished the door worked better and quieter than it ever has.

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Jeremy Bojkovsky Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Jeremy Bojkovsky
Review:

Ryan the technician was great! He did a fantastic job I highly recommend this company

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Ryan Hudson Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Ryan Hudson
Review:

Precision sent out a super thorough and nice fellow for my quote, and when I saw their prices were half of what I’d been quoted by other companies AND for a nicer door I decided to go with them. The install came quickly, and the technician was friendly, professional, and knowledgeable. Our new door is perfect and we are so happy!

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Vincent Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Vincent Smith
Review:

Carlos was GREAT!! He explained each task that her performed. I decided to replace the garage door. Carlos provided a brochure for me to choose my new door. I'm excited about the upcoming installation!! Thanks Precision!!

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Service Provided:

Garage Door Repair


Review:

Excellent Job, great people. I highly recommend them to anyone.

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Jeremiah Hintz Service Provided:

Garage Door Repair


Technicians: Jeremiah Hintz
Review:

Very professional and knowledgeable

-

Service Provided:

Garage Door Repair


Review:

Very professional.

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Juan Gordillo Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Juan Gordillo
Review:

Very professional and helpful.

-

Service Provided:

Garage Door Repair


Review:

Andres was our technician. Very professional and courteous

-

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

The service tech performed a superior job on my “old”existing garage equipment. Andre Garcia Mu demonstrated his knowledge of what my options where and allow me ample time to decide. We need more of these persons coming to our home. Thanks again Mr Mu

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Service Provided:

Garage Door Repair


Review:

The work you did is excellent and I will continue to schedule my repairs to be done by Precision.

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Jeremy Bojkovsky Service Provided:

Garage Door Repair


Technicians: Jeremy Bojkovsky
Review:

Whenever you call them, they come out the same day. They are honest & very reliable. Josh is always early.....love it!

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Josh Caro Service Provided:

Garage Door Repair


Technicians: Josh Caro
Review:

Do Not RECOMMEND! Was given a quote for 249.00 to replace x2 springs when scheduling the appointment. Tech came out and attempted to up-sell me to replace all garage door parts for 850.00. When I declined the additional services, the tech began to explain that the door will not function properly even though the spring was the only malfunction. After the Tech stated he was finished, the door was off centered, scrubbing the side railings and he wanted to claim it was the pullys on the garage that were causing it to be off centered. The techs customer service completely went sour when I declined the add on. I WOULD NOT RECOMMEND THIS COMPANY TO ANY ONE. And if you must, stay away from Juan.... He will do a shit job if you do not purchase add-ons.

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A Response from: Tim Yeager

Thank you for taking the time to share your feedback and we are sorry to see that you did not receive five star service. We have spoken to the technician about the call, reviewed the notes, the safety inspection and then our service manager spoke with you to discuss your experience. You had components of your garage that were failing and you declined the work for the discounted price that was quoted by the technician. We completely understand that maintaining your garage door can be expensive at times, but replacing problem components when it is suggested can help save you more money down the road. We would love to repair everyone's garage door at little to no cost, but that is not feasible in having a successful company. Customer satisfaction is our main goal and the service manager did speak with you about sending another technician out to re-evaluate your door needs and he was able to work something out with you, but you were not home at the time you selected for the appointment. If you still need us to return to your home, please don't hesitate to call and speak with the service manager again.

Juan Gordillo Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Juan Gordillo
Review:

Andre Garcia was excellent and he explains everything me and I can say if that I excellently service. Thank you so much.

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

It's been really challenging these days with COVID trying to get work done on your home especially with quality service. Precision out did themselves repairing my garage door. It was wonderful to have quality and friendly service again

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Ryan Hudson Service Provided:

Garage Door Repair


Technicians: Ryan Hudson
Review:

My garage door was not opening and closing properly. Xavier Brannen did an awesome job! He's very professional and pleasant. He explained to me what the problem was and what needs to be done. He made sure that everything was in perfect working condition. He really did a great job! ! ! ????

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Service Provided:

Garage Door Repair


Product:

Springs


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Gwinnett County

(770) 882-2524

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(770) 308-4411

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