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Read what people are saying
about Precision Garage Door in:
DeKalb County, GA
Precision Garage Door of Atlantahas received 572 reviews, averaging 4.95 Stars:
Stone Mountain, GA
Decatur, GA
Whenever you call them, they come out the same day. They are honest & very reliable. Josh is always early.....love it!
- Daphane Groves
Lithonia, GA
Do Not RECOMMEND! Was given a quote for 249.00 to replace x2 springs when scheduling the appointment. Tech came out and attempted to up-sell me to replace all garage door parts for 850.00. When I declined the additional services, the tech began to explain that the door will not function properly even though the spring was the only malfunction. After the Tech stated he was finished, the door was off centered, scrubbing the side railings and he wanted to claim it was the pullys on the garage that were causing it to be off centered. The techs customer service completely went sour when I declined the add on. I WOULD NOT RECOMMEND THIS COMPANY TO ANY ONE. And if you must, stay away from Juan.... He will do a shit job if you do not purchase add-ons.
- Mike Graham
Thank you for taking the time to share your feedback and we are sorry to see that you did not receive five star service. We have spoken to the technician about the call, reviewed the notes, the safety inspection and then our service manager spoke with you to discuss your experience. You had components of your garage that were failing and you declined the work for the discounted price that was quoted by the technician. We completely understand that maintaining your garage door can be expensive at times, but replacing problem components when it is suggested can help save you more money down the road. We would love to repair everyone's garage door at little to no cost, but that is not feasible in having a successful company. Customer satisfaction is our main goal and the service manager did speak with you about sending another technician out to re-evaluate your door needs and he was able to work something out with you, but you were not home at the time you selected for the appointment. If you still need us to return to your home, please don't hesitate to call and speak with the service manager again.
Lithonia, GA
Andre Garcia was excellent and he explains everything me and I can say if that I excellently service. Thank you so much.
- Clara Warren
Stone Mountain, GA
It's been really challenging these days with COVID trying to get work done on your home especially with quality service. Precision out did themselves repairing my garage door. It was wonderful to have quality and friendly service again
- Very Satisfied Customer
Tucker, GA
My garage door was not opening and closing properly. Xavier Brannen did an awesome job! He's very professional and pleasant. He explained to me what the problem was and what needs to be done. He made sure that everything was in perfect working condition. He really did a great job! ! ! ????
- Kristine Abinuman
Garage Door Repair
Product:
Springs
Lithonia, GA
Anthony Watts was very professional. He was very accommodating and honest technician. He is very knowledgeable and was great at explaining what the issue I was having with my door. Thank you very much Anthony!
- Annette Brown - owner
Decatur, GA
Very professional. Great job
- Nicole Lowe
Tucker, GA
Timely Professional Reasonable Price Great Product Good Company
- Fred Johnson
Stone Mountain, GA
Great service! No pushy sales technician. Knew his job well.
- Darwin Parker
Decatur, GA
Technician Ryan Hudson was very professional, thorough and knowledgeable. He showed how motor worked, explaining the weird noise from the motor. While today, I couldn't afford the motor and keypad replacement, he was still instructive and very polite. Barbara J Mobley
- Barbara j Mobley
Decatur, GA
Our garage wouldn’t open so we call Precision. Ryan was my technician. He was great! Super professional, he explained in great detail about our issue and his steps to resolve it. He suggested some upgrades and we love it!!
- Jazmine Gammage
Stone Mountain, GA
After a missed first appointment & reschedule. Fred did an excellent job with installing the door & opener. Noted slight damage to a couple of panels & sent it in to the company. Job well done
- Wt Jackson
Stone Mountain, GA
I found Precision on Trust Dale. I read some reviews and have them a chance. My husband and I are pleased with the work and the price. The tech Juan G. was professional, honest, and knowledgeable about the product and his work. We would call them again!
- T. Walton-hood
Stone Mountain, GA
Used Precision for our last garage door repair and motor replacement. Courteous friendly technicians worked with us so we decided to stay with this company for the new work.
- Wendell Love
Lithonia, GA
The Installer was very professional in and out at a great time just like he said
- Vassie Jenkins
Install Garage Doors
Lithonia, GA
Great service! Ryan was very friendly, explained everything, and gave me the estimate before starting. He also gave helpful tips with the upkeep of my garage door. This is my second time using Precision. I would highly recommend them!!!
- Eugenia Thomas
Lithonia, GA
Fast, friendly and very professional. From the sales representative to the service technician that came out to do the installation. Precision Door is the company to choose for all your garage needs.
- Shawnzia Thomas
Lithonia, GA
I had my old broken wooden garage door replaced on 6-3-2021... Craig and Gwayne were the installers and were so very nice and patient with all of my questions. They worked quickly and professionally. As a matter of fact, from the estimate appointment with Winfield, to the scheduling of my installation date, to the installation of the garage door itself, the staff were friendly, answered all of my questions, and were very professional. I am very pleased with my experience.
- Tabitha
Stone Mountain, GA
Great Service!!!!
- Norman Hayes
Garage Door Repair
Product:
Garage Doors
Lithonia, GA
My technician Jeremy was very professional and quick to troubleshoot the issue. He was done in less than 30 min. I will definitely use Precision again.
- Francine Jackson
Stone Mountain, GA
Jeremy was very pleasant and helpful. He did his job efficiently. I am recommending him to other people.
- Daliah Cohall
Its great to see you had a great experience with Jeremy as your technician. We strive to give all customers a 5 star experience. Please let us know if there is anything else we can do for you in the future.
Stone Mountain, GA
The salesperson and the installer were very professional. The doors look wonderful. My wife and I are very happy with the entire process. We thank you for the great customer service.
- Joe Smith
Decatur, GA
Great response time and excellent quality of work.
- Customer Lowe
Tucker, GA
Outstanding team from Jason (sales),office crew to Fred (installer). Very professional and knowledgeable. Precision Doors should be proud to have these guys represent their company! A positive experience from beginning to end. Loving my new garage door!. Be proud of the Precision organization!
- Paula Smith
Stone Mountain, GA
Bad news door could not be repaired! Good news, I have new garage doors after 33 yrs. Dustin B. was polite, courteous and a professional. Always great to have a pleasant individual show up!!
- Kenneth Roebuck
Decatur, GA
Professional and Great Customer Service. The service tech was Great, he presented me with some good options and I ended up replacing both of my garage doors. The tech called me to let know when to expect him and he arrived on time. GREAT EXPERIENCE.
- Milton Whitlow
That you for the kind words and we are glad that Juan provided you with quality 5 star service. We hope you enjoy your new garage doors and please let us know if we can help you out in the future!
Decatur, GA
Great service! I called they came and I had a new garage door and opener in 2 weeks. Jason was great and so was the installer. Very neat cleaned up behind himself. I highly recommend Precision Doors.
- Emily Fears
Lithonia, GA
Service rep was courteous and professional. He took time to explain in detail what the issues were with my garage doors. I am very happy with the results.
- Joel Morrhead
Decatur, GA
We thank Mr Joe for a job well done in a timely manner. He explained the problem and the cost. Thank you
- Carolyn Beard
Garage Door Repair
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (770) 460-5111
137 Bethea Road
Suite 701
Fayetteville, GA 30214
The work you did is excellent and I will continue to schedule my repairs to be done by Precision.
- Diane Kane