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Read what people are saying
about Precision Garage Door in:

Lawrenceville, GA

Precision Garage Door of Atlanta
has received 348 reviews, averaging 4.94 Stars:
Free Service Call With Any Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very timely service. Technician was knowledgeable, polite and professional
Catherine & larry Steele
A Response from: Tim

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very disappointed with the service, the charge for someone to come out is way too high and they charge way to much for repair that does not need to be done. I would not recommend the service.
Amy Bui
A Response from: Tim

Thank you for sharing your feedback with us. We appreciate you returning our call to discuss what happened. As stated on the phone call, we truly apologize for you being unhappy with the service from our technician and we will be discussing this with him in detail. We will use this experience as a learning tool with our technicians and review what the customer states they need at that very moment versus what they would like to do overall but can't do on that exact service call. Our top goal is customer satisfaction and making sure our customers receive five star service with every call, and we do apologize that we missed that mark with you. Again, thank you for taking our call to discuss everything that happened and we are here to help anytime you need us.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable, work done promptly.
Michael Maston
A Response from: Tim

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Please call if we can assist you in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The problem was identified and resolved quickly. Joe did a good job. Very satisfied with the service. Thank you.
Cynthia
A Response from: Tim

Thank you for trusting us with your business. We are so happy to see that Joe took care of your garage door needs and that you were satisfied with his work. Please call us anytime we can help.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was able to get a same day appointment and repair. It was so smooth. I wish all repairs went this effortless. Very pleased with my services.
Janelle Meadows
A Response from: Tim

We are so happy to hear this, thank you for sharing. We certainly try to make the whole experience as easy and convenient as possible for the customer. Thank you for your business and we are here to help anytime you need us.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dawson was amazing. Very knowledge and professional. He installed my new garage opener in under an hour and also programmed my car. I am now a lifelong customer.
Melissa Counts
A Response from: Tim

Awesome feedback, thank you for sharing. We are so pleased to see that Dustin provided you with five star service and that you are happy with his work. We hope you enjoy your new opener and we look forward to working with you for many years.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Allison melacon WAS THE best
Margaret Vermeesch
A Response from: Tim

Thank you so much for your business and taking the time to leave a review. We agree with you, Allison is the best and we will share your kind words with her! Please let us know if we can help in the future.

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional
Minh Le
A Response from: Tim

Thank you, we appreciate your business and the five star review. Please let us know if we can help in the future.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Best customer service. Great product. Every tec is knowledgeable. I had shopped lot of place they have best prices. Would recommend all
Nasser Syed
A Response from: Tim

Thanks for the 5-star review and your business. We are thrilled you’re happy with your recent experience and we appreciate the recommendation. If we can help in the future, please don't hesitate to call.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My neighbor got doors from you and they look great, they were also very cost friendly
Beverly Hertenberger
A Response from: Tim

Fantastic to hear, thank you for your business and taking the time to leave a review. We hope you enjoy your new doors for many years!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, friendly and efficient with the service call this morning. Thank you!
Mike Smith
A Response from: Tim

You're welcome, we are happy to help anytime you need us. Thank you for your business and the five star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will never use your company again and I am reporting you to the better business bureau....
Diana Craig
A Response from: Tim

Diana, We are sorry you had a bad experience with Dustin. I understand from talking with my staff that your bad experience had more to do with the finance company than with Precision. Please understand that Precision facilitates the Finance company for our customers to utilize but has no authorization to call on your behalf. The finance company has changed their procedures on how they approve transactions and we were not aware of the situation that you were having until after you called our main office. Please accept our apologies on their behalf and we hope to be able to earn your business in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was extremely professional to the point and very quick . Thank you again
Brian Turner
A Response from: Tim

You're welcome, we are so pleased that Mike provided you with five star service, he is great! Thank you for your business and the review.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was great! Very professional, punctual, knowledgeable, polite, and friendly! I called them in the afternoon, and they showed up same day to service my garage door sensors, and replace some rollers. Awesome service. If I could give 10 stars, I would!
Steve Johnson
A Response from: Tim

Thank you so much for the kind words about David, he is a great employee and we will pass along the compliments! We are pleased to see he took care of your door needs and provided you with five star service. We appreciate your business and please let us know if we can help in the future.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin called me shortly after I called Precision. The spring broke on my garage door over the weekend and I was pleased that there was no long wait to repair the door. Dustin was very good and efficient at repairing my door just a few hours after I called. I will call Precision for anymore problems in the future.
Patricia Martinchich
A Response from: Tim

We are so pleased to see that Dustin provided you with five star service and got your door working again. We appreciate your business and look forward to working with you in the future if the need arises.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed a company that can provide un great service and the precision TV publicity gave me confidence. I really have a service that exceeded my expectations. Thank you
Bernadette Yuka
A Response from: Tim

Thank you for your business and the five star review. We are so happy that Jeremiah provided you with service that exceeded your expectations. Please let us know if we can help you in the future.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was cordial and professional.
Ashton Durand
A Response from: Tim

Thank you, we appreciate your business and the five star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response to a broken spring. Fabio did a great job of replacing the spring and tuning up my garage door. Works like new again!!
Todd Singleton
A Response from: Tim

Awesome to hear, thanks for sharing. Favio is great and we love seeing that he took care of your door needs. If we can help in the future, please let us know. Thank you for your business and the five star review.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good follow up and great customer service
Crandall Lewis
A Response from: Tim

Thank you so much, we appreciate your business and the five star review!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called precision door after i attempted to contact my formwr service provider 3 times and never received a response. I say former because Precision has definitely gained a new customer. Their response was extremely quick After calling precision, i received an email and phone confirmation and a technician came to my residence and had my garage door fixed all within less than 3 hours of my initial call. David was extremely knowledgeable and helpful and even gave recommendations to ensure i properly maintained my garage door. I will definitelY return for any of my service needs and recommend to my friends.
Charles Arceneaux
A Response from: Tim

Awesome feedback, thank you for sharing. We are so happy you called and that we were able to help with your garage door needs. Customer satisfaction is our top goal and we love seeing that you received five star service from David, he is a great employee! We appreciate your business and look forward to working with you in the future if the need arises.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pleasant and prompt Thank you for this gentle service man
Susan Prather
A Response from: Tim

You're welcome and thank you so much for your business and the five star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision for almost a year now. Each person they send out have been able to identify the problem and then fix it. Our doors were originally installed by someone incorrectly. Precision has been working toward fixing everything and I believe they have. Each technician is knowledgeable and professional. Thank you.
Lanie Evans
A Response from: Tim

Thank you so much for trusting us to help get your doors working as they should. Our employees are very knowledgeable and highly trained, and we are so happy they have provided you with five star service. We are here when you need us, so please don't hesitate to call. We appreciate your business very much!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They did what was agreed upon at a better price than the competition (the one paying for all the commercials).
Steve Bright
A Response from: Tim

We appreciate your business and the five star review. Glad we could help take care of your garage door needs.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was referred by my realtor. Quick service
Crystal Henry
A Response from: Tim

Thank you for the five star review, we appreciate your business. Please let us know if you need anything in the future.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairman was quick and efficient. Everything worked beautifully, including a now balanced garage door, when he left. Kudos!!
Lisa Blakley
A Response from: Tim

Another satisfied customer, what we strive for! Thank you for the 5 star review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service arrived on time had all parts on hand work completed and cleanup done
Jean Bell
A Response from: Tim

We pride ourselves on customer service and thank you for the opportunity to service your garage door. Thank you for the 5 star review!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had an issue with my garage. Shaun came out and explained where the fault was coming from. This guy was awesome - drafted up options and when i selected one, he got to work. Work was impeccable and really a great job. Shaun is the man.
Frank C
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door springs decided they needed to be sprung and broke. I did what anybody would do and started searching Google for a good reputable company to replace them at a reasonable cost. I called Precision and they were very prompt at] getting a technician out to fix the problem because I could not open the garage door. The only thing thatl I wish I would have done was researched a little bit more on cost. It cost $407 to have the technician do 15 minutes worth of work and get me back in business with my garage door. After the fact I did the research again and found that there are several other reputable companies that could have done it for far less and even offered military discounts when Precision does not, even though it says so on their web page which is misleading. If you choose to go with Precision you will get a good product and prompt service but you will be light in the wallet. Do your research and get the same quality of work at a lesser cost from another company.
Joe Bultman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was too aggressive in trying to sell new garage doors. It was insulting that he would not take No for answer. I hope he isn’t pressuring naive others the way he did with me.
Scott Chambers
A Response from: Tim

Mr. Chambers, I am deeply saddened to hear about this unpleasant experience with the technician. I will have the service manager reach out to you today regarding this. We appreciate the feedback and want the opportunity to make it right.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was knowledgeable and gave recommendations as to what was best for my situation. Good employee, Good Worker !
John Mooney
A Response from: Tim

We appreciate the feedback, and thank you for the 5 star review!

Service Provided:
Garage Door Repair
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