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Read what people are saying
about Precision Garage Door in:

Lawrenceville, GA

Precision Garage Door of Atlanta
has received 339 reviews, averaging 4.95 Stars:
Free Service Call With Any Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My neighbor got doors from you and they look great, they were also very cost friendly
Beverly Hertenberger
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, friendly and efficient with the service call this morning. Thank you!
Mike Smith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will never use your company again and I am reporting you to the better business bureau....
Diana Craig
A Response from: Tim

Diana, We are sorry you had a bad experience with Dustin. I understand from talking with my staff that your bad experience had more to do with the finance company than with Precision. Please understand that Precision facilitates the Finance company for our customers to utilize but has no authorization to call on your behalf. The finance company has changed their procedures on how they approve transactions and we were not aware of the situation that you were having until after you called our main office. Please accept our apologies on their behalf and we hope to be able to earn your business in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was extremely professional to the point and very quick . Thank you again
Brian Turner
A Response from: Tim

You're welcome, we are so pleased that Mike provided you with five star service, he is great! Thank you for your business and the review.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was great! Very professional, punctual, knowledgeable, polite, and friendly! I called them in the afternoon, and they showed up same day to service my garage door sensors, and replace some rollers. Awesome service. If I could give 10 stars, I would!
Steve Johnson
A Response from: Tim

Thank you so much for the kind words about David, he is a great employee and we will pass along the compliments! We are pleased to see he took care of your door needs and provided you with five star service. We appreciate your business and please let us know if we can help in the future.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin called me shortly after I called Precision. The spring broke on my garage door over the weekend and I was pleased that there was no long wait to repair the door. Dustin was very good and efficient at repairing my door just a few hours after I called. I will call Precision for anymore problems in the future.
Patricia Martinchich
A Response from: Tim

We are so pleased to see that Dustin provided you with five star service and got your door working again. We appreciate your business and look forward to working with you in the future if the need arises.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed a company that can provide un great service and the precision TV publicity gave me confidence. I really have a service that exceeded my expectations. Thank you
Bernadette Yuka
A Response from: Tim

Thank you for your business and the five star review. We are so happy that Jeremiah provided you with service that exceeded your expectations. Please let us know if we can help you in the future.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was cordial and professional.
Ashton Durand
A Response from: Tim

Thank you, we appreciate your business and the five star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response to a broken spring. Fabio did a great job of replacing the spring and tuning up my garage door. Works like new again!!
Todd Singleton
A Response from: Tim

Awesome to hear, thanks for sharing. Favio is great and we love seeing that he took care of your door needs. If we can help in the future, please let us know. Thank you for your business and the five star review.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good follow up and great customer service
Crandall Lewis
A Response from: Tim

Thank you so much, we appreciate your business and the five star review!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called precision door after i attempted to contact my formwr service provider 3 times and never received a response. I say former because Precision has definitely gained a new customer. Their response was extremely quick After calling precision, i received an email and phone confirmation and a technician came to my residence and had my garage door fixed all within less than 3 hours of my initial call. David was extremely knowledgeable and helpful and even gave recommendations to ensure i properly maintained my garage door. I will definitelY return for any of my service needs and recommend to my friends.
Charles Arceneaux
A Response from: Tim

Awesome feedback, thank you for sharing. We are so happy you called and that we were able to help with your garage door needs. Customer satisfaction is our top goal and we love seeing that you received five star service from David, he is a great employee! We appreciate your business and look forward to working with you in the future if the need arises.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pleasant and prompt Thank you for this gentle service man
Susan Prather
A Response from: Tim

You're welcome and thank you so much for your business and the five star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision for almost a year now. Each person they send out have been able to identify the problem and then fix it. Our doors were originally installed by someone incorrectly. Precision has been working toward fixing everything and I believe they have. Each technician is knowledgeable and professional. Thank you.
Lanie Evans
A Response from: Tim

Thank you so much for trusting us to help get your doors working as they should. Our employees are very knowledgeable and highly trained, and we are so happy they have provided you with five star service. We are here when you need us, so please don't hesitate to call. We appreciate your business very much!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They did what was agreed upon at a better price than the competition (the one paying for all the commercials).
Steve Bright
A Response from: Tim

We appreciate your business and the five star review. Glad we could help take care of your garage door needs.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was referred by my realtor. Quick service
Crystal Henry
A Response from: Tim

Thank you for the five star review, we appreciate your business. Please let us know if you need anything in the future.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairman was quick and efficient. Everything worked beautifully, including a now balanced garage door, when he left. Kudos!!
Lisa Blakley
A Response from: Tim

Another satisfied customer, what we strive for! Thank you for the 5 star review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service arrived on time had all parts on hand work completed and cleanup done
Jean Bell
A Response from: Tim

We pride ourselves on customer service and thank you for the opportunity to service your garage door. Thank you for the 5 star review!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had an issue with my garage. Shaun came out and explained where the fault was coming from. This guy was awesome - drafted up options and when i selected one, he got to work. Work was impeccable and really a great job. Shaun is the man.
Frank C
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door springs decided they needed to be sprung and broke. I did what anybody would do and started searching Google for a good reputable company to replace them at a reasonable cost. I called Precision and they were very prompt at] getting a technician out to fix the problem because I could not open the garage door. The only thing thatl I wish I would have done was researched a little bit more on cost. It cost $407 to have the technician do 15 minutes worth of work and get me back in business with my garage door. After the fact I did the research again and found that there are several other reputable companies that could have done it for far less and even offered military discounts when Precision does not, even though it says so on their web page which is misleading. If you choose to go with Precision you will get a good product and prompt service but you will be light in the wallet. Do your research and get the same quality of work at a lesser cost from another company.
Joe Bultman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was too aggressive in trying to sell new garage doors. It was insulting that he would not take No for answer. I hope he isn’t pressuring naive others the way he did with me.
Scott Chambers
A Response from: Tim

Mr. Chambers, I am deeply saddened to hear about this unpleasant experience with the technician. I will have the service manager reach out to you today regarding this. We appreciate the feedback and want the opportunity to make it right.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was knowledgeable and gave recommendations as to what was best for my situation. Good employee, Good Worker !
John Mooney
A Response from: Tim

We appreciate the feedback, and thank you for the 5 star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician David is 5*. He is courteous, EXPLAINS everything well, and asked permission for everything. He did a fine job and Jim and I really like your door.
Jim Jenkins
A Response from: Tim

Thank you for the 5 star review! David is such an asset to Precision, we are thrilled that you were pleased with his work.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician was Dustin. He arrived early and greeted me upon arrival. Dustin listened to my problem and then did a test on the garage door. After the test was done, he explained what had to be done and how much it would cost. Dustin then completed the work in a professional and timely manner. He is also customer friendly with a great attitude. I am completely satisfied with work that he did. I would recommend Precision Overhead Garage Door Service to anyone.
Charles Mckeever
A Response from: Tim

Thank you for taking the time to share your experience with us and we agree, Dustin is truly an asset to our team! We are thrilled to have another satisfied customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So pleased with my new door! All personnel have been very helpful and pleasant. Would happily recommend Precision.
Catherine Conliff
A Response from: Tim

Thank you for the 5 star review! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5
Diane Carter
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciate the excellent and timely service provided by Precision. My repair was completed by Jeremy who explained the problem and also explained the repairs it would take. He also found another problem with regard to the link to the motor and I purchased the equipment to ensure the alignment was corrected. I so appreciated Jeremy taking the time to explain how things worked in the garage door and the purpose/need for significant items. Same day repair is an excellent service provided by your company.
Mary Cagle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision to repair garage door that was hit by a SUV. The technician was nice and quoted me a price of $661 to replace the bottom panel and some hardware but had to quote me a time of 2 weeks before the repair could be completed. I stated I wanted the repair completed today and would wait for another quote. The tech began to berate small companies and said that I would not find any company to repair the door today. Fortunately another company arrived at 12:20 and my door was completely repaired by 1:00 pm and at price more than $400 less than Precision's quote.
Juan Scott
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent service--installer timely,polite and efficient
Linda Adams
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The customer service was phenomenal. They responded quickly even with the 4th of July holiday. When David arrived, he was courteous, professional, and knowledgeable. We will use Precision for any future needs and would certainly recommend them.
Jaleesa Blackwell
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

People. Don't EVER allow any company to come to your home with the policy of charging you a "service call fee" and a promise of refunding that fee if you purchase their product or service! I received a quote for over 1000.00 to do some garage door work by Precision. After the technician left I was so angry I looked up the repair procedures online, watched about 10 minutes of video and repaired the darn thing myself! Goes up and down now with one finger!! I'll install my own door opener later. A 60.00 lesson I'll not soon forget!
Jim Sears
Service Provided:
Garage Door Opener Install
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