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Read what people are saying
about Precision Garage Door in:

Lawrenceville, GA

Precision Garage Door of Atlanta
has received 370 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

I chose Precision because their reputation is credible. What I do not like is the repairman offering additional services not needed. All I wanted was new springs for my garage door.

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David Sweeney Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: David Sweeney
Review:

I had a great experience with all the work performed on replacing my garage door . Michael the sales person was very nice , on time , friendly and very professional. The technician whom installed my garage door was very professional , very detailed Thank you so much for such a great job . I will definitely recommend you guys

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George Plemmons Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: George Plemmons
Review:

Excellent service and explanation about all the parts needed to repair garage door. Nice to have a great repair person who knows what he is doing. Thanks for that.

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Juan Gordillo Service Provided:

Garage Door Repair


Product:

Cables


Technicians: Juan Gordillo
Review:

Best company to go with if you need garage doors. Installer did a very good job. I am happy with this company.

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Rick Dowdin Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Rick Dowdin
Review:

Cold on the phone and price in person are not the same they are more expensive.

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A Response from: Tim Yeager

Thank you for considering Precision to service your garage door. We are sorry to see you didn't receive a five star experience because of pricing. We did listen to the recorded call to make sure you were advised of the estimated cost per spring as that was the problem with your door. Once the technician came to your home, a 25 point inspection was completed and he advised you of the issues with your spring and other items you could repair if you decided to. The call center representative that provided you the quote has no way of knowing what kind of springs you have on your door, or any other problems, so while they can provide an estimate, they can't guarantee that will be the price for the work needed or agreed upon. The options provided were to replace your spring for $299.00 or to do a rebuild for the other broken mechanical parts on your door which would cost more. We are unable to completely rebuild your door for $299.00 but please call if you decide to move forward with the estimates provided.

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Technicians: Dustin Bourchier
Review:

Very professional knowledgeable company. Repaired my spring and check entire system. I will use this company again.

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Dustin Bourchier Service Provided:

Garage Door Repair


Technicians: Dustin Bourchier
Review:

Technician was very knowledgeable and fixed our garage door in short order at a fair price.

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Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Xavier was great. Very knowledgab

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Service Provided:

Garage Door Repair


Review:

Shawn M. was nice gentleman with smile on his fece. He explained the service and price option for my garage door. I picked the one for my budget. Work was done in 45 minutes. It was a good experience. Yes I will use Precision Overhead Garage Door again and recomand to my friends and family.

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

We are repeat customers of Precision! We are pleased with response time and service. Dustin is do professional. He explains options clearly and cost. We are very happy with the new motor! It is so much better than our old one that had but the dust! Ann Adams

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Dustin Bourchier Service Provided:

Garage Door Opener Install


Technicians: Dustin Bourchier
Review:

Excellent work, good product.very polite, sociable young man who did the work. Work was done on time. Very pleased with end result.

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Branden Moody Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Branden Moody
Review:

Very knowledgeable and courteous!

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Scott Shaw Service Provided:

Install Garage Doors


Installers: Scott Shaw
Review:

Excellent Customer Service throughout every step of purchasing the garage door- including obtaining a quote, selecting the door and installation. Every person we worked with from Precision was courteous, helpful, and responsive. Would definitely recommend and use this company again.

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Vincent Smith Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Vincent Smith
Review:

Very courteous, work was performed in a timely manner. Did a great job. Would use precision again if needed. Thanks guys for a job well done.

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Tyler Walsh Service Provided:

Install Garage Doors


Installers: Tyler Walsh
Review:

I’ve had the springs replaced a few years ago by Precision Door and was completely satisfied with the service, I didn’t hesitate to call you guys this time when my garage door began to malfunction and stopped working all together. Dustin Bourchier came out and performed maintenance on my door and now it works like a charm. Very smooth and quiet. As a matter of fact Dustin installed my garage door springs a few years ago. Dustin is professional and friendly did an excellent job both times.

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Dustin Bourchier Service Provided:

Garage Door Opener Repair


Technicians: Dustin Bourchier
Review:

Excellent job by tech Craig K. Knowledgeable and courteous and he is a great asset to your company

-

Craig Killings Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Craig Killings
Review:

On time and professional

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Thomas Botts Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Thomas Botts
Review:

Excellent work. Quick and effortless. Would recommend to anyone. If I have anymore problems he would be the first one I call.

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A Response from: Tim Yeager

Thank you for the kind words about Jeremy and Precision Garage door. We strive to give every customer a 5 star experience. Please let us know if there is anything we can do for you in the future!

Jeremy Bojkovsky Service Provided:

Garage Door Repair


Technicians: Jeremy Bojkovsky
Review:

Everything went great ????. Jason was so helpful too. I really like the fact you have the samples to see . I was amazed one person could install it . He did a great job too. I would definitely recommend you guys to anyone.

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Rick Dowdin Service Provided:

Install Garage Doors


Product:

Garage Doors


Installers: Rick Dowdin
Review:

Excellent service!! Fast, accurate, and professional. Have no worries.

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A Response from: Tim

Thank you for the kind words about the service you received from Dustin. We strive to give customers a 5 star experience and are glad we met that expectation with you. Please let us know if there is anything we fan help you with in the future.

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Dustin got us up and running in no time at all

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Dustin Bourchier Service Provided:

Garage Door Repair


Technicians: Dustin Bourchier
Review:

Repair was done well, very pleased with the service especially since my garage door was repaired the same day I called. I would recommend Precision Garage Door Repair

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A Response from: Tim

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with their service. We appreciate your business and the recommendation.

Service Provided:

Garage Door Repair


Review:

Very timely service. Technician was knowledgeable, polite and professional

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A Response from: Tim

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Ryan Hudson Service Provided:

Garage Door Opener Repair


Technicians: Ryan Hudson
Review:

Very disappointed with the service, the charge for someone to come out is way too high and they charge way to much for repair that does not need to be done. I would not recommend the service.

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A Response from: Tim

Thank you for sharing your feedback with us. We appreciate you returning our call to discuss what happened. As stated on the phone call, we truly apologize for you being unhappy with the service from our technician and we will be discussing this with him in detail. We will use this experience as a learning tool with our technicians and review what the customer states they need at that very moment versus what they would like to do overall but can't do on that exact service call. Our top goal is customer satisfaction and making sure our customers receive five star service with every call, and we do apologize that we missed that mark with you. Again, thank you for taking our call to discuss everything that happened and we are here to help anytime you need us.

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Very knowledgeable, work done promptly.

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A Response from: Tim

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Please call if we can assist you in the future.

Service Provided:

Garage Door Repair


Product:

Rollers


Review:

The problem was identified and resolved quickly. Joe did a good job. Very satisfied with the service. Thank you.

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A Response from: Tim

Thank you for trusting us with your business. We are so happy to see that Joe took care of your garage door needs and that you were satisfied with his work. Please call us anytime we can help.

Service Provided:

Garage Door Repair


Review:

I was able to get a same day appointment and repair. It was so smooth. I wish all repairs went this effortless. Very pleased with my services.

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A Response from: Tim

We are so happy to hear this, thank you for sharing. We certainly try to make the whole experience as easy and convenient as possible for the customer. Thank you for your business and we are here to help anytime you need us.

Dustin Bourchier Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Dustin Bourchier
Review:

Dawson was amazing. Very knowledge and professional. He installed my new garage opener in under an hour and also programmed my car. I am now a lifelong customer.

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A Response from: Tim

Awesome feedback, thank you for sharing. We are so pleased to see that Dustin provided you with five star service and that you are happy with his work. We hope you enjoy your new opener and we look forward to working with you for many years.

Dustin Bourchier Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Dustin Bourchier
Review:

Allison melacon WAS THE best

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A Response from: Tim

Thank you so much for your business and taking the time to leave a review. We agree with you, Allison is the best and we will share your kind words with her! Please let us know if we can help in the future.

David Sweeney Service Provided:

Garage Door Opener Repair


Product:

Springs


Technicians: David Sweeney
Review:

Professional

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A Response from: Tim

Thank you, we appreciate your business and the five star review. Please let us know if we can help in the future.

Service Provided:

Install Garage Doors


Product:

Garage Doors


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Gwinnett County

(770) 882-2524

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(770) 308-4411

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Alpharetta Area

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Atlanta Area

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Clayton County

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Gainesville Area

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