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Read what people are saying
about Precision Garage Door in:

Lawrenceville, GA

Precision Garage Door of Atlanta
has received 323 reviews, averaging 4.96 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service arrived on time had all parts on hand work completed and cleanup done
Jean Bell
A Response from: Tim

We pride ourselves on customer service and thank you for the opportunity to service your garage door. Thank you for the 5 star review!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had an issue with my garage. Shaun came out and explained where the fault was coming from. This guy was awesome - drafted up options and when i selected one, he got to work. Work was impeccable and really a great job. Shaun is the man.
Frank C
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door springs decided they needed to be sprung and broke. I did what anybody would do and started searching Google for a good reputable company to replace them at a reasonable cost. I called Precision and they were very prompt at] getting a technician out to fix the problem because I could not open the garage door. The only thing thatl I wish I would have done was researched a little bit more on cost. It cost $407 to have the technician do 15 minutes worth of work and get me back in business with my garage door. After the fact I did the research again and found that there are several other reputable companies that could have done it for far less and even offered military discounts when Precision does not, even though it says so on their web page which is misleading. If you choose to go with Precision you will get a good product and prompt service but you will be light in the wallet. Do your research and get the same quality of work at a lesser cost from another company.
Joe Bultman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was too aggressive in trying to sell new garage doors. It was insulting that he would not take No for answer. I hope he isn’t pressuring naive others the way he did with me.
Scott Chambers
A Response from: Tim

Mr. Chambers, I am deeply saddened to hear about this unpleasant experience with the technician. I will have the service manager reach out to you today regarding this. We appreciate the feedback and want the opportunity to make it right.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was knowledgeable and gave recommendations as to what was best for my situation. Good employee, Good Worker !
John Mooney
A Response from: Tim

We appreciate the feedback, and thank you for the 5 star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician David is 5*. He is courteous, EXPLAINS everything well, and asked permission for everything. He did a fine job and Jim and I really like your door.
Jim Jenkins
A Response from: Tim

Thank you for the 5 star review! David is such an asset to Precision, we are thrilled that you were pleased with his work.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician was Dustin. He arrived early and greeted me upon arrival. Dustin listened to my problem and then did a test on the garage door. After the test was done, he explained what had to be done and how much it would cost. Dustin then completed the work in a professional and timely manner. He is also customer friendly with a great attitude. I am completely satisfied with work that he did. I would recommend Precision Overhead Garage Door Service to anyone.
Charles Mckeever
A Response from: Tim

Thank you for taking the time to share your experience with us and we agree, Dustin is truly an asset to our team! We are thrilled to have another satisfied customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So pleased with my new door! All personnel have been very helpful and pleasant. Would happily recommend Precision.
Catherine Conliff
A Response from: Tim

Thank you for the 5 star review! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5
Diane Carter
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciate the excellent and timely service provided by Precision. My repair was completed by Jeremy who explained the problem and also explained the repairs it would take. He also found another problem with regard to the link to the motor and I purchased the equipment to ensure the alignment was corrected. I so appreciated Jeremy taking the time to explain how things worked in the garage door and the purpose/need for significant items. Same day repair is an excellent service provided by your company.
Mary Cagle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision to repair garage door that was hit by a SUV. The technician was nice and quoted me a price of $661 to replace the bottom panel and some hardware but had to quote me a time of 2 weeks before the repair could be completed. I stated I wanted the repair completed today and would wait for another quote. The tech began to berate small companies and said that I would not find any company to repair the door today. Fortunately another company arrived at 12:20 and my door was completely repaired by 1:00 pm and at price more than $400 less than Precision's quote.
Juan Scott
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent service--installer timely,polite and efficient
Linda Adams
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The customer service was phenomenal. They responded quickly even with the 4th of July holiday. When David arrived, he was courteous, professional, and knowledgeable. We will use Precision for any future needs and would certainly recommend them.
Jaleesa Blackwell
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

People. Don't EVER allow any company to come to your home with the policy of charging you a "service call fee" and a promise of refunding that fee if you purchase their product or service! I received a quote for over 1000.00 to do some garage door work by Precision. After the technician left I was so angry I looked up the repair procedures online, watched about 10 minutes of video and repaired the darn thing myself! Goes up and down now with one finger!! I'll install my own door opener later. A 60.00 lesson I'll not soon forget!
Jim Sears
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

June 4, 2019, Rick the installer came on time at precisely 9 am. He called before he came and so very professional and courteous. Rick worked and cleaned as he installed the doors. Amazing. After the installation, Rick was patient enough to sync my car to the doors and show me how to change my password if need be. Thank you, Rick. Great doors, great company, and even greater employees.
Donna Alban
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin did a great job! He arrived right on time, performed the safety check and then showed us the problems with our door. When he finished our door operates and sounds like a new one! We are good for a long while!
Ann & kermit Adams
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was very professional. He gave a quote before proceeding with the work and also asked if there were any other issues going on.
Narendra Biraj
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Perfectly installed garage doors and took away the old doors and opener. Could have picked up some 6 dropped bolts, nuts and screws.
Bert
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Courteous, friendly and helpful customer service representative who scheduled the service call. Was able to get my garage door repaired the same day after discovering a roller was missing and the door would not close all the way. The service technician was extremely courteous, knowledgeable and helpful. After replacing ten rollers, he did a through check on the rest of the door and it's parts. I was pleased.
Janet Wright
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician was very knowledgeable and professional. He explained the problem and the solution . I am very satisfied with the service.
Robert Jones
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service guy was prompt and knowledgeable which is why they got 3 stars. The door is working well after he got it balanced and tracks re-set right. I understand "flat rate pricing" however even with discounts applied (which are not visible on invoice) when the flat rates are stacked the time spent on site and adding 1/2hr of travel time the repairs works out to $252/hr (no parts were used). Wish I made that rate.
Steve O'neal
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent timing to begin job. Excellent service. Technician noticed a dent in the new door being installed and went to warehouse to replace it. Would definitely use Precision in the future.
Tracy Snow
A Response from: Tim

Thank you! We appreciated your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joshua, the tech was professional and got the job done in a timely manner. I so appreciated him calling to let me know he would be running late b/c of a big job. He got to my house at 2 pm sharp. Very satisfied customer! 5 stars
Mary Cagle
A Response from: Tim

Thank you for the 5 Stars!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Have only good things to say about our experience with you! Jason was professional, prompt and above all, friendly. He made us feel that he cared about our needs and business and not just a sale. And Albert, our installer was equally friendly and good. Would recommend and definitely use Precision again.
Dennis Kronenfeld
A Response from: Tim

Thank you for choosing Precision and for the recommendation!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ccompetitive prices. Fast installation done very professionally. I would recommend Precision to my friends.
Andrew Lederman
A Response from: Tim

Thank you! We appreciate your business and the recommendation!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We give you a 5 star rating for excellent service. The service technician did a great job and was very friendly. We had previously used another service and they were terrible. Your TV advertisement was why we choose you along with recommendations.
Jimmy Weeks
A Response from: Tim

Thank you for your business - and for the "5 Stars"! If you have the opportunity, please tell those who recommended us to you that we thank them as well.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Highly recommend! Had very old door and Jason helped me pick a beautiful new one. Makes the house look great and Jason was great to work with. No pressure just answered all my questions and guided me in my selection. Then great install by Scott. Needed a slight adjustment which was quickly scheduled and taken care of by George. Also forgot to mention Tina who was my first contact with Precision and answered numerous questions and provided information requested and assured me that Precision was the quality company I have found them to be. Love my new door!
Margaret Boles
A Response from: Tim

We are so glad to hear you love your new garage door and want to thank you for choosing Precision to do business with. We also appreciate you taking time to leave a review for others to read. Thank you for your business and recommendation!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and response time
Mark White
A Response from: Tim

Thank you for the 5 Stars!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just had a visit from Adam today to do a tune-up! He was exceptional and explained what had "probably" happened. Gave me tips on how to keep the garage door in top condition. Was a pleasure to deal with and would definitely recommend Precision Overhead Garage Door services! They installed my garage door in 2015 and it is still in fabulous condition!!
Teresa Romasco
A Response from: Tim

Thank you for your business and recommendation!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is our second time using Precision. When they came to service our garage door 4 months ago we were assured we didn't need to replace the opener, that it just needed repairs. Today it was repaired again. The technician commented negatively on the quality of work the previous technician performed and said we have to replace the opener, that it will break again.
Nicole Beal
Service Provided:
Garage Door Opener Repair
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