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Read what people are saying
about Precision Garage Door in:

Peachtree Corners, GA

Precision Garage Door of Atlanta
has received 9 reviews, averaging 4.56 Stars:
1 2 3 4 5
Review:

Absolutely horrible experience with Dustin Bourchier. He was extremely rude and tried to take advantage of me. He just better be glad my husband was at work because he walked in my garage, which I’ve never had an issue at all with my garage door, and tried to add all of these extra fees to the price. It started at $279 and he ran it all the way up to $650 on the spot, pointing out things that were never an issue. He came to fix door springs and started looking for other things which is not what I called him out to do. I have a garage door guy that I use typically but he was out of town and Dustin put a completely bad taste in my mouth as to why I don’t use garage door companies to fix anything. I feel like he tried to take advantage because I was a woman. It was so evident. Women if you have garage door issues, make sure your husband is at home when Dustin comes. Very, very rude!!!! I was appalled by his demeanor, his behavior and rudeness!!!! Stay away!!!!

- Joann

A Response from: Tim Yeager

Thank you for sharing feedback about your service call. We truly hate to hear how you felt you were treated. We do not take that lightly and we will be discussing it with the technician so he can do better in the future to avoid this from happening again. He certainly wouldn't take advantage of you because you are a woman. The fee that the call center quoted you for springs was just for springs. They don't have any way of quoting for any other potential door issues since they are not on site. It is the technician's job and our company policy that a 25 point inspection be completed on the door before a recommendations or quotes are provided. Based on his inspection, your door failed the springs, drums and had severely frayed cables. He did call the service manager to discuss pricing options and while on the phone, the service manager did hear how the technician was being talked too as well. The technician was advised to leave the quote and go to his next job. Customer satisfaction is our main goal and we are sorry we couldn't provide you with the 5 star service we strive for.

Dustin Bourchier Service Provided:

Broken Garage Door Spring Repair


Technicians: Dustin Bourchier
Review:

Good.

- Sung Kim

Jeremy Bojkovsky Service Provided:

Garage Door Repair


Product:

Garage Doors


Technicians: Jeremy Bojkovsky
Review:

Great Job. Explained everything well and was prompt!

- David Copeland

Service Provided:

Garage Door Repair


Review:

Great same day service! timely, friendly and excellent work.

- Ron Wood

Service Provided:

Garage Door Repair


Review:

Great Job Thanks!

- Eric Martin

Shaun Sewell Service Provided:

Garage Door Repair


Senior Technicians: Shaun Sewell
Review:

Thanks!! Great Work

- Sarah Olejnik

Shaun Sewell Service Provided:

Install Garage Doors


Senior Technicians: Shaun Sewell
Review:

Excellent customer service all around. Showed up on time, actually a little early, called before arrival. Knowledgeable and very courteous. Quick, quality work done. Could not be happier.

- H. Pfeifer

Service Provided:

Garage Door Repair


Review:

Great overall experience. Sean was great!

- S. O'Connor

Sean Scheiern Service Provided:

Garage Door Repair


Service Manager: Sean Scheiern
Review:

Brandon was very personable and knowledgeable. I was quite impressed with the service we received.

- Jeanne Dillon

Service Provided:

Garage Door Repair


Gwinnett County

(770) 882-2524

(770) 882-2524
Cobb County

(770) 308-4411

(770) 308-4411
Alpharetta Area

(678) 436-5599

(678) 436-5599
DeKalb County

(404) 751-1634

(404) 751-1634
Atlanta Area

(404) 751-1634

(404) 751-1634
Fayette County

(770) 882-2524

(770) 882-2524
Cherokee County

(678) 436-5599

(678) 436-5599
Forsyth County

(770) 308-4411

(770) 308-4411
Clayton County

(770) 282-2211

(770) 282-2211
Gainesville Area

(678) 707-8620

(678) 707-8620
Cartersville Area

(678) 436-5599

(678) 436-5599
Stockbridge / Griffin Area

(678) 707-8620

(678) 707-8620
Douglasville Area

(770) 882-2524

(770) 882-2524
Newnan Area

(770) 282-2211

(770) 282-2211
Athens Area

(706) 608-8899

(706) 608-8899
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4390 Atlanta Hwy
Suite B

Bogart, GA 30622