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Read what people are saying
about Precision Garage Door in:

Buford, GA

Precision Garage Door of Atlanta
has received 220 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

From estimation to installation of doors and openers, it is rare to find such excellent service anywhere these days. I got exactly what I wanted from a range of options. I cannot say enough about Horace, the installation technician. He was professional, courteous, friendly, and very hard-working. He worked with the idiosyncrasies of my house and completed the job in one day. He explained how everything worked. I was anxious about the job having had a terrible experience with another company years before, resulting in me delaying the work for a number of years. They laid all my fears to rest. I cannot recommend Precision Door highly enough.

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A Response from: Shirin Kanji

We strive to provide superior customer service. We’re thankful for your support and your willingness to spread the word.

Employee Avatar Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Horace Bedward - Install Trainee
Review:

They came out quickly and fixed the problem with the sensor and added bolts to bottom of garage door seal. No issues nice job!

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A Response from: Shirin Kanji

We value your positive review and we are happy to hear about your experience.

Scott Shaw Service Provided:
Garage Door Repair

Installers: Scott Shaw
Review:

Juan came out and adjusted the door. Problem is I need new wheels. Wil schedule in fall. Very knowledgeable and professional. Second time using company. Both experiences were good.

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A Response from: Shirin Kanji

We strive to create great experiences for our customers, and your feedback makes it worth it!

Juan Gordillo Service Provided:
Garage Door Repair

Service Technicians: Juan Gordillo
Review:

The Gwinnett county verified home services 2023 edition was very helpful in us making our choice . The service we received from the technician Aaron Page was remarkable. He met and exceeded our expectations excellent customer service.Thanks for a job well done

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A Response from: Shirin Kanji

Thank you for the generous review! We are delighted to know that his service was appreciated by you!

Aaron Page Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Aaron Page
Review:

Jeremy was polite and efficient Very knowledgeable and trained his trainee great!!

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A Response from: Shirin Kanji

Thank you for your generous words and thoughtful review.

Jeremy Bojkovsky Service Provided:
Garage Door Opener Repair

Service Technicians: Jeremy Bojkovsky
Review:

Would not recommend or use again. First I would never ask a customer access to the garage home without them being there. This was fine to me as David was running ahead of schedule. I explained my needs over the phone during the appointment process and a tune up nothing extra. David asked me and I told him what was wrong and that I had ALL previous work records on my garage. I also said I could be selling in 5 months up to 2 years. David starts working up figures and tells me my sensors are bad???? That is why they flicker???? Nope. I had to even show him my remote works. I said it is the wall remote. At this point I shared with I may be a women but don’t insult me. I have a feeling this has been pulled before. He presented quotes with 5 year warranties, why? I marked through all large quotes tune up and wall remote. You would think Precision could afford a standard price list for services. David presented nothing like this. I have had all kinds of work done this was a first. He oiled the springs on the other garage door as a courtesy. The credibility and integrity of your company can not be changed by spaying lubricant on springs.

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A Response from: Shirin Kanji

Thank you for taking the time to let us know about your experience. We did an audit of your charges and will be waiving the garage door operator maintenance fee and tune up fee. Here at Precision, we pride ourselves on customer service and your complete satisfaction is always our goal. Someone will be in touch to process the refund, and again we thank you for your business.

David Sweeney Service Provided:
Garage Door Opener Repair

Service Technicians: David Sweeney
Review:

Dustin, was very knowledgeable and Professionally perform a great repair. Thank you!

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Employee Avatar Service Provided:
Garage Door Repair

Service Technicians: Dustin Ridge
Review:

David was awesome. Excellent service and professionalism every time.

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A Response from: Shirin Kanji

Our customers come first, your complete satisfaction is always the goal! Thank you for sharing your experience!

David Sweeney Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Technicians: David Sweeney
Review:

I chose you because I’ve ALWAYS used you while living here for the last 22 years. Our service technician was FABULOUS. He called ahead of time to let me know what time he would be here - fantastic! The work he performed which included which included what choices and prices I could select. He totally fixed the problem AND EXPLAINED everything in easy to understand wording. ERIN is a HUGE PLUS TO YOUR COMPANY His uniform was clean and neat and he was polite, and personable. DONT LET HIM GET AWAY! He is excellent! And NO we are NOT related????????

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A Response from: Shirin Kanji

Thank you for the generous review! We are delighted to know that his service was appreciated by you! It’s lovely to hear your kind words of appreciation for our hard-working technicians! Thank you for continuing to choose us! We appreciate you!

Service Provided:
Garage Door Repair

Review:

Dustin was on time and explained what needed to be done. Completed the repair promptly and had the door fully operation in less than 2 hours. Lubricated both doors and we were well pleased with the same day repair. Highly recommend Precision.

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A Response from: Shirin Kanji

Thank you! We’re glad to hear about your positive experience with us, and we’re delighted that you’ve recommended our services!

Employee Avatar Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Dustin Bourchier
Review:

Searched the web for a company near me after being dissatisfied with the our old company. My wife called for our first service and Jeremy came by 2 hours later. He was professional and courteous and got my old door working wonderfully. Needed new sensors.

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A Response from: Shirin Kanji

Awesome! Thank you for allowing us to be of service! We appreciate your business!

Jeremy Bojkovsky Service Provided:
Garage Door Repair

Service Technicians: Jeremy Bojkovsky
Review:

They did a great job repairing my door after hours. The technician came out around the eta he provided and made the repair in a reasonable amount of time. I will recommend there service.

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A Response from: Shirin Kanji

Awesome! Thank you for the referrals!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Tech was very professional and explained what was required to fix the door. They were on time. work was completed quicker than I had thought. I would highly recommend them.

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A Response from: Shirin Kanji

We appreciate your referral! Thank you for the feedback!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Recommend by mother. Technician was great. Having trouble with financing.

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A Response from: Shirin Kanji

Please thank your mother for the referral! Give us a call to help with financing and 470.826.1082, we can walk you through everything over the phone.

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Anthony Watts
Review:

Ashton was very good. Your company is well represented by her professionalism. Cost/project was laid out so it was easy to make the decision based on how what she presented. I look forward to the install call for a date to install the new door.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Technician arrived less than an hour after the initial call. New springs and parts were installed within an hour. Very professional and quick service. Recommended.

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David Sweeney Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: David Sweeney
Review:

Was quit to response of my truck being held hostage by the broken lift spring. Shaun was very professional, knew exactly what to do to replace the springs. In addition he was very personable, I actually enjoyed talking with.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Xavier was very helpful and repaired my garage door quickly.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I highly recommend Precision! The folks they sent out were fast and did a great job!!

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David Sweeney Service Provided:
Garage Door Repair

Service Technicians: David Sweeney
Review:

Answered phone right away late on Saturday. Appointment for Sunday. Tech called ahead as promised. Tech was on-time. Fixed the door. Perfect experience.

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Service Provided:
Broken Garage Door Spring Repair

Review:

After using another garage door company for nearly 25 years and their failure to be able to repair my broken garage door for 4 days, I made an appointment with Precision who came out in less than 20 hours. In fact, my repairman, David, was able to come over 2 hours earlier than expected! (He called first, too!) David was courteous, friendly and has a great sense of humor, and within 90 minutes added another spring to my door, replaced all the rollers with new ones and upgraded my door cables to ones that can handle my heavy door better. I feel the price was very fair for what I received and now I should not have to replace that door for several years. I can strongly recommend Precision Door Services to anyone needing repairs, maintenance or replacement of their door over any other company I've done business with now, and Precision also gained a lifelong customer due to my experience with them yesterday (a Sunday too!).

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David Sweeney Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: David Sweeney
Review:

Good and very prompt!

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David Sweeney Service Provided:
Garage Door Repair

Service Technicians: David Sweeney
Review:

Everything's good

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Service Provided:
Garage Door Repair

Review:

Dan arrived on time. Had the parts necessary to make repairs. Gave us an estimate before starting work. Completed in time estimated. 90 day warranty.

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David Sweeney Service Provided:
Garage Door Repair

Service Technicians: David Sweeney
Review:

Fantastic service! Prompt , professional and friendly. Tech Juan was amazing. Thank you!

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Thomas was knowledgeable, courteous, and very thorough. I would definitely use Precision again. Ask for Thomas.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I couldn’t be happier. Work was done early and professionally.

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David Sweeney Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Service Technicians: David Sweeney
Review:

Thomas was very customer focused and explained what he was doing and answered my questions. He was on time, efficient, courteous, and informative. I will definitely be using Precision for future garage door issues.

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Service Provided:
Garage Door Repair

Review:

Same day service. Outstanding technician, Thomas. Guided us through the options and solved our problems in near term and long term. Well done!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

The price that was originally quoted was a lot more than expected after showing them the other companies quote they matched the quote but I feel like the service that was received wasn’t what the guy said he was originally was going to do.

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A Response from: Tim Yeager

Thank you for your business and taking the time to share your feedback. We are happy to see that the service manager was able to honor another company's pricing so we could work with you. It is possible that our original quote was higher because all of the items being serviced or replaced was not the same as the other company's quote, as they could have been doing less or using parts that weren't the same quality. Customer satisfaction is our main goal and working with you on a price that was fair and still proving you with quality parts is what we aim to do. The service the technician provided that you agreed upon was a torsion rebuild which replaced your spring, 3 bearings, 2 drums, cables, torsion tube and provided a warranty. We were pleased to work with you and we're here anytime you need us.

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Dustin Bourchier
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