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about Precision Garage Door in:
Buford, GA
Precision Garage Door of Atlantahas received 215 reviews, averaging 4.94 Stars:
Buford, GA
Thank you for taking the time to let us know about your experience. We did an audit of your charges and will be waiving the garage door operator maintenance fee and tune up fee. Here at Precision, we pride ourselves on customer service and your complete satisfaction is always our goal. Someone will be in touch to process the refund, and again we thank you for your business.
Buford, GA
Dustin, was very knowledgeable and Professionally perform a great repair. Thank you!
- Camille
Buford, GA
David was awesome. Excellent service and professionalism every time.
- Kelvin Bryant
Our customers come first, your complete satisfaction is always the goal! Thank you for sharing your experience!
Buford, GA
I chose you because I’ve ALWAYS used you while living here for the last 22 years. Our service technician was FABULOUS. He called ahead of time to let me know what time he would be here - fantastic! The work he performed which included which included what choices and prices I could select. He totally fixed the problem AND EXPLAINED everything in easy to understand wording. ERIN is a HUGE PLUS TO YOUR COMPANY His uniform was clean and neat and he was polite, and personable. DONT LET HIM GET AWAY! He is excellent! And NO we are NOT related????????
- Joe Angelo
Thank you for the generous review! We are delighted to know that his service was appreciated by you! It’s lovely to hear your kind words of appreciation for our hard-working technicians! Thank you for continuing to choose us! We appreciate you!
Buford, GA
Dustin was on time and explained what needed to be done. Completed the repair promptly and had the door fully operation in less than 2 hours. Lubricated both doors and we were well pleased with the same day repair. Highly recommend Precision.
- Larry Jamieson
Thank you! We’re glad to hear about your positive experience with us, and we’re delighted that you’ve recommended our services!
Buford, GA
Searched the web for a company near me after being dissatisfied with the our old company. My wife called for our first service and Jeremy came by 2 hours later. He was professional and courteous and got my old door working wonderfully. Needed new sensors.
- Glen and Rachel Osborne
Awesome! Thank you for allowing us to be of service! We appreciate your business!
Buford, GA
They did a great job repairing my door after hours. The technician came out around the eta he provided and made the repair in a reasonable amount of time. I will recommend there service.
- Christopher Jones
Awesome! Thank you for the referrals!
Product:
Buford, GA
Tech was very professional and explained what was required to fix the door. They were on time. work was completed quicker than I had thought. I would highly recommend them.
- Pam Parker
We appreciate your referral! Thank you for the feedback!
Product:
Buford, GA
Recommend by mother. Technician was great. Having trouble with financing.
- Jay Shue
Please thank your mother for the referral! Give us a call to help with financing and 470.826.1082, we can walk you through everything over the phone.
Buford, GA
Ashton was very good. Your company is well represented by her professionalism. Cost/project was laid out so it was easy to make the decision based on how what she presented. I look forward to the install call for a date to install the new door.
- Ronald Alu
Product:
Buford, GA
Technician arrived less than an hour after the initial call. New springs and parts were installed within an hour. Very professional and quick service. Recommended.
- Yong Jung
Buford, GA
Was quit to response of my truck being held hostage by the broken lift spring. Shaun was very professional, knew exactly what to do to replace the springs. In addition he was very personable, I actually enjoyed talking with.
- Carl Miller
Product:
Buford, GA
Xavier was very helpful and repaired my garage door quickly.
- Andrew Hess
Product:
Buford, GA
I highly recommend Precision! The folks they sent out were fast and did a great job!!
- Margie Postlewate
Buford, GA
Answered phone right away late on Saturday. Appointment for Sunday. Tech called ahead as promised. Tech was on-time. Fixed the door. Perfect experience.
- Mike Vanwie
Buford, GA
After using another garage door company for nearly 25 years and their failure to be able to repair my broken garage door for 4 days, I made an appointment with Precision who came out in less than 20 hours. In fact, my repairman, David, was able to come over 2 hours earlier than expected! (He called first, too!) David was courteous, friendly and has a great sense of humor, and within 90 minutes added another spring to my door, replaced all the rollers with new ones and upgraded my door cables to ones that can handle my heavy door better. I feel the price was very fair for what I received and now I should not have to replace that door for several years. I can strongly recommend Precision Door Services to anyone needing repairs, maintenance or replacement of their door over any other company I've done business with now, and Precision also gained a lifelong customer due to my experience with them yesterday (a Sunday too!).
- Patrick R.
Buford, GA
Good and very prompt!
- Reece Harper
Buford, GA
Everything's good
- John Lee
Buford, GA
Dan arrived on time. Had the parts necessary to make repairs. Gave us an estimate before starting work. Completed in time estimated. 90 day warranty.
- Aj Glaister
Buford, GA
Fantastic service! Prompt , professional and friendly. Tech Juan was amazing. Thank you!
- Dena Huber
Product:
Buford, GA
Thomas was knowledgeable, courteous, and very thorough. I would definitely use Precision again. Ask for Thomas.
- Connie Teaver
Buford, GA
I couldn’t be happier. Work was done early and professionally.
- Bob Sheppard
Service Provided:
Product:
Service Technicians: David Sweeney
Buford, GA
Thomas was very customer focused and explained what he was doing and answered my questions. He was on time, efficient, courteous, and informative. I will definitely be using Precision for future garage door issues.
- Aldith Bell
Buford, GA
Same day service. Outstanding technician, Thomas. Guided us through the options and solved our problems in near term and long term. Well done!
- John Semley
Product:
Buford, GA
The price that was originally quoted was a lot more than expected after showing them the other companies quote they matched the quote but I feel like the service that was received wasn’t what the guy said he was originally was going to do.
- Jordon Partee
Thank you for your business and taking the time to share your feedback. We are happy to see that the service manager was able to honor another company's pricing so we could work with you. It is possible that our original quote was higher because all of the items being serviced or replaced was not the same as the other company's quote, as they could have been doing less or using parts that weren't the same quality. Customer satisfaction is our main goal and working with you on a price that was fair and still proving you with quality parts is what we aim to do. The service the technician provided that you agreed upon was a torsion rebuild which replaced your spring, 3 bearings, 2 drums, cables, torsion tube and provided a warranty. We were pleased to work with you and we're here anytime you need us.
Service Provided:
Product:
Service Technicians: Dustin Bourchier
Buford, GA
The technician Thomas Bott was timely, friendly and very patient as well as knowledgeable. He took the time to give 3 options and answered all my questions until I understood clearly what needed to be done. He left the decision solely up to me with not an ounce of pressure. This company is one of the best with their Integrity and ethics. From my first phone call to the completion of the job they were pleasant and fast to respond. I will definitely recommend them. Keep employees like Thomas and the nice young lady who scheduled and you should continue in business for as long as you like.
- Victoria Saxon
Product:
Buford, GA
Wonderful experience with Precision Door from Michael with the estimate to Ricky with the installation! We would highly recommend Precision to everyone needing garage doors.
- Lynn Olson
Buford, GA
Dustin B is very nice to help me fixed my garage door and he come very be on time, I am very glad and thanks to him!
- Xiaodan Liu
Service Provided:
Product:
Service Technicians: Dustin Bourchier
Buford, GA
Shaun is a master at what he does. Professional, efficient, thorough. Very polite. Inspected everything and clearly explained options. Very pleased with the work done. Highly recommend these folks.
- Pete Pekich
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Senior Technicians: Shaun Sewell
Buford, GA
This was one of the BEST experience I have had with the service community in a very long time. The servicemen were polite, friendly and knowledgeable. It went without a hitch and I am VERY HAPPY with the entire process from my first call at 5:00AM this morning to the final handshake this afternoon. I will be using Precision for any future garage door problems and will recommend them to anyone who needs service done. THANK YOU SO VERY MUCH!!!!
- Judi Donner
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Would not recommend or use again. First I would never ask a customer access to the garage home without them being there. This was fine to me as David was running ahead of schedule. I explained my needs over the phone during the appointment process and a tune up nothing extra. David asked me and I told him what was wrong and that I had ALL previous work records on my garage. I also said I could be selling in 5 months up to 2 years. David starts working up figures and tells me my sensors are bad???? That is why they flicker???? Nope. I had to even show him my remote works. I said it is the wall remote. At this point I shared with I may be a women but don’t insult me. I have a feeling this has been pulled before. He presented quotes with 5 year warranties, why? I marked through all large quotes tune up and wall remote. You would think Precision could afford a standard price list for services. David presented nothing like this. I have had all kinds of work done this was a first. He oiled the springs on the other garage door as a courtesy. The credibility and integrity of your company can not be changed by spaying lubricant on springs.
- Marsha Howard