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Read what people are saying
about Precision Garage Door in:

Stockbridge / Griffin Area, GA

Precision Garage Door of Atlanta
has received 217 reviews, averaging 4.97 Stars:
Review:

Ed with Precision Overhead Garage came out to service the broken belt and other items on my garage door. Ed has the BEST customer service personality. He was nice was able to get me an even better estimate and he did so with a smile, something you don't always see these days. Also, because of his recommendations, I plan to have him come out to complete other services that need to be done in the future. I wasn't crazy about paying a service fee, but this company is worth it plus the service fee is applied to the work.
April Childers
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Michael was so nice and checked everything for me, and fixed the problem. He knows what he is doing, and explains things. He has a great personality and his customer service is 100%!! Companies need people like him!!
Jenoise Harris
Service Provided:
Garage Door Opener Repair
Review:

Five star. Very friendly and helpful. They showed me what the problem was and how I can fix the problem in the future.
Kenneth Swinnie
Service Provided:
Garage Door Opener Repair
Review:

Mr. Roy did a great job fixing my garage door. He was knowledgeable and friendly.
Karina Crosby
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mr. Davis arrive during time he was supposed to, I spoke to him about problems with door. He inspected the door and found several potential problems. He advised the repair to opener would be about the same as new one. He replaced the opener, springs,end bearings and safety eyes and rewired with all new wires. Showed my wife and I about operation and told us of lifetime warranty on opener and other warranty on springs and other parts. He was very courteous and knowledgeable about door operation and repair.
Charles Evans
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Excellent customer service and all the technician who came to my home were professional and friendly they answered all my questions with a smile. I would definitely recommend to others.
Sheila Davis
Service Provided:
Install Garage Doors
Review:

Great service will refer anyone in need
Dwayne Ward
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

As a second time using Precision Door services, I have been pleased both times: first When I purchased for one property as well as when a repair was required on a separate property. The response times, the courtesy and professionalism would cause me to recommend this company.
Laura Cartwright
Service Provided:
Garage Door Repair
Review:

Repair to garage door opener was done quick. Garage door was serviced and inspected from top to bottom. New rollers put on. Service rep was so polite! Would use again!
Anita Tew
A Response from: Tim

Thank you for choosing Precision and sharing your experience for others to read!

Service Provided:
Garage Door Opener Repair
Review:

Freinds from delta airlines .had a garage door opener installed and springs and repair
Jesus Albarracin
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

In a time when the chips are down, and you have to spend money you don't have. It's always a pleasure to be able to do business with a company, and most importantly a employee that is and was a fresh breath of air. Ed Davis was that person for me today.Thank You Ed for your smile, your conversation and your expertise. God Bless You
Cynthia Godfrey
Service Provided:
Broken Garage Door Spring Repair
Review:

Great service & job
J. Johnson
A Response from: Tim

Thank you!

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Roy is an excellent technician ! He is very skilled and very likable .
Larry Brindley
A Response from: Tim

Thank you! Roy is one of our many talented and professional service technicians. Thanks for sharing your review!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I contacted Precision via their chat service online and I spoke with Amy. She was knowledgeable and answered my questions. I able to get an appointment the very next day. Ed was the technician that came out, he was early, which I appreciated. Ed was very professional and courteous. He explained all of my options and then I decided to purchase a new opener. Within a couple of hours my opener was installed. At the end, I was even surprised with a military discount. Precision is top knotch and I will continue to use them in the future.
Brigette Chamblin
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

We had a garage door and garage door opener put in. The whole team, from getting an estimate to the install, was very professional and friendly. The door and opener was installed in 3 hours. I would recommend these guys every time.
Sandy Devitt
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Our technician what Ryan great guy does great work.Thanks Ryan
Larry Wilkins
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellence experience. Complete customer satisfaction. Ed Davis' expertise, professionalism, and superb communications with customers impressed me as someone that is "Top of The Line." You are indeed fortunate to have him in your organization. He is a tremendous asset to your company. You guys must treat him well and I trust that you will keep it up. Dr. Bob Brown
ROBERT BROWN
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great Service, Precision was out to our home within the same day that we called them!!! Joshua, our service technician, provided great service. As an extra bonus, I can't believe how quiet our garage door is when we open and shut it. Thanks Joshua and Precision!!!!!!
Harold Banks
A Response from: Tim

Thank you! Enjoy the new "Quiet".....

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Awesome service. On time and very professional. Thank you Jeremiah!!
Christina Nwokocha
A Response from: Tim

Thank you! We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

They were very professional. Would recommend this company for future repairs and service
Adrian Kendrick
A Response from: Tim

Thank you for choosing Precision and for the recommendation!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

5 stars! The service was great.
Michael Harris
A Response from: Tim

Thank you!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Was completely blown away by the courtesy and professionalism displayed by technician Chasen Pike! He was very thorough in explaining the different options available to me in purchasing a door opener and explained each option in detail. It was very refreshing dealing with Chasen throughout the whole installation process! My wife and I couldn't be any happier with the results! Thank you all so much!!!
Joe Grajko
A Response from: Tim

Thank you for choosing Precision to take care of your garage door service needs - we appreciate your business and we thank you for sharing your review!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

The communication is great when you are a new customer and making an order, they are prompt to make an appointment for new business. But it's been hard trying to get a follow-up appointment with this company. We paid $650 for repairs, the person that was out there said that the company will make a follow-up appointment very quickly and will have you taken care of. This was Friday, I still haven't received a phone call. Every time I call the business they say that there are no repairmen available. But they were readily available upon the initial call. My recommendations is to only pay for the same day repairs and if you have to have a follow-up appointment then pay half and then pay the remainder after the repairs are done.
Mark Davis
A Response from: Tim

Thank you for your review - whenever a customer is not able to give us a 5 star review, or are not completely happy with their experience we do look into the situation and the circumstances surrounding the issue. What we found is the service call and the order for the parts were all done on Friday, February 1st and on Monday the 4th the appointment for the actual repair was scheduled for Friday the 8th (we had to allow time to receive all the parts needed). We are not sure how the appointment for the 8th, was created in our system on the 4th, without your knowledge. It seems there must have been a miscommunication somewhere. We sincerely do not see how we could have possibly communicated any faster since our office is not open over the weekend.

Service Provided:
Garage Door Repair
Review:

My technician was Ed Davis he was very professional & very knowledgeable he was precise in his inspection & his repair.He is an asset to his company & was professional from start to finish. I will be recommending him & precision to everyone I know who needs garage door repair. Sincerely Patrick M O’Malley
Patrick O'malley
A Response from: Tim

Thank you Patrick! We appreciate your business and your "5 Star" review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Chasen was very courteous and knowledgeable about what needed to be done. He was thorough and completed the door in a timely manner. I was impressed I could see what all the technicians look like ahead of time.
Scott Eckert
A Response from: Tim

Thank you for your review - we understand many people appreciate the ability to see the technician's photo before their arrival.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great job! Totally satisfied with the professionalism and good will.
Julian Kinlock
A Response from: Tim

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

My door now works perfectly. Great job and I am completely satisfiedI give you FIVE stars.
Jack Brown
A Response from: Tim

Thank you very much for the "FIVE Stars"!

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Chasen was our technician. He was courteous, kind, efficient, and professional. He patiently explained our problems and options. He quickly repaired the problem. We are completely satisfied and give him the highest rating. Five stars.
Agnes Hubbard
A Response from: Tim

Thank you so much for the "5 Stars"!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you so much for hiring such professional and friendly employees both gentlemen who came to my home were great guys keep up the good work! Happy New Year
Diane Clark
A Response from: Tim

Thank you! Our technicians put in several hours training and staying up to date on all the issues they need to master in order to provide a quality service for the customer. We appreciate the compliment and will pass it on to our technicians.Happy New Year to you as well! Thank you, again, for choosing Precision.

Service Provided:
Garage Door Opener Repair
Review:

I chose you first off because you work with the military and give discounts to us. Ryan was very polite and explain everything to us and answer all our questions. We will recommend him to anyone who needs help with thier garage doors
Alice Lindsey
Service Provided:
Garage Door Repair
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