Review:

I contacted Precision via their chat service online and I spoke with Amy. She was knowledgeable and answered my questions. I able to get an appointment the very next day. Ed was the technician that came out, he was early, which I appreciated. Ed was very professional and courteous. He explained all of my options and then I decided to purchase a new opener. Within a couple of hours my opener was installed. At the end, I was even surprised with a military discount. Precision is top knotch and I will continue to use them in the future.

Review:

We had a garage door and garage door opener put in. The whole team, from getting an estimate to the install, was very professional and friendly. The door and opener was installed in 3 hours. I would recommend these guys every time.

Review:

Our technician what Ryan great guy does great work.Thanks Ryan

Review:

Excellence experience. Complete customer satisfaction. Ed Davis' expertise, professionalism, and superb communications with customers impressed me as someone that is "Top of The Line." You are indeed fortunate to have him in your organization. He is a tremendous asset to your company. You guys must treat him well and I trust that you will keep it up. Dr. Bob Brown

Review:

Great Service, Precision was out to our home within the same day that we called them!!! Joshua, our service technician, provided great service. As an extra bonus, I can't believe how quiet our garage door is when we open and shut it. Thanks Joshua and Precision!!!!!!

Thank you! Enjoy the new "Quiet".....

Review:

Awesome service. On time and very professional. Thank you Jeremiah!!

Thank you! We appreciate your business!

Review:

They were very professional. Would recommend this company for future repairs and service

Thank you for choosing Precision and for the recommendation!

Review:

5 stars! The service was great.

Thank you!

Review:

Was completely blown away by the courtesy and professionalism displayed by technician Chasen Pike! He was very thorough in explaining the different options available to me in purchasing a door opener and explained each option in detail. It was very refreshing dealing with Chasen throughout the whole installation process! My wife and I couldn't be any happier with the results! Thank you all so much!!!

Thank you for choosing Precision to take care of your garage door service needs - we appreciate your business and we thank you for sharing your review!

Review:

The communication is great when you are a new customer and making an order, they are prompt to make an appointment for new business. But it's been hard trying to get a follow-up appointment with this company. We paid $650 for repairs, the person that was out there said that the company will make a follow-up appointment very quickly and will have you taken care of. This was Friday, I still haven't received a phone call. Every time I call the business they say that there are no repairmen available. But they were readily available upon the initial call. My recommendations is to only pay for the same day repairs and if you have to have a follow-up appointment then pay half and then pay the remainder after the repairs are done.

Thank you for your review - whenever a customer is not able to give us a 5 star review, or are not completely happy with their experience we do look into the situation and the circumstances surrounding the issue. What we found is the service call and the order for the parts were all done on Friday, February 1st and on Monday the 4th the appointment for the actual repair was scheduled for Friday the 8th (we had to allow time to receive all the parts needed). We are not sure how the appointment for the 8th, was created in our system on the 4th, without your knowledge. It seems there must have been a miscommunication somewhere. We sincerely do not see how we could have possibly communicated any faster since our office is not open over the weekend.

Review:

My technician was Ed Davis he was very professional & very knowledgeable he was precise in his inspection & his repair.He is an asset to his company & was professional from start to finish. I will be recommending him & precision to everyone I know who needs garage door repair. Sincerely Patrick M O’Malley

Thank you Patrick! We appreciate your business and your "5 Star" review!

Review:

Chasen was very courteous and knowledgeable about what needed to be done. He was thorough and completed the door in a timely manner. I was impressed I could see what all the technicians look like ahead of time.

Thank you for your review - we understand many people appreciate the ability to see the technician's photo before their arrival.

Review:

Great job! Totally satisfied with the professionalism and good will.

Thank you for choosing Precision!

Review:

My door now works perfectly. Great job and I am completely satisfiedI give you FIVE stars.

Thank you very much for the "FIVE Stars"!

Review:

Chasen was our technician. He was courteous, kind, efficient, and professional. He patiently explained our problems and options. He quickly repaired the problem. We are completely satisfied and give him the highest rating. Five stars.

Thank you so much for the "5 Stars"!

Review:

Thank you so much for hiring such professional and friendly employees both gentlemen who came to my home were great guys keep up the good work! Happy New Year

Thank you! Our technicians put in several hours training and staying up to date on all the issues they need to master in order to provide a quality service for the customer. We appreciate the compliment and will pass it on to our technicians.Happy New Year to you as well! Thank you, again, for choosing Precision.

Review:

I chose you first off because you work with the military and give discounts to us. Ryan was very polite and explain everything to us and answer all our questions. We will recommend him to anyone who needs help with thier garage doors

Review:

Ryan was my service tech. He called me twice to let me know his approximate time of arrival. Ryan was courteous, professional and knowledgeable about the products and warranties. Ryan performed a thorough inspection and gave me several options for the level of repairs. When I approved the repair statement he went right to work. He did a complete overhaul of my 15 year old door and replaced the opener in about 2 1/2 hours. So glad I found this company.

Thanks so much for posting your review and sharing your experience with Precision. We appreciate your business very much.

Review:

Ed (Davis) was very professional & knowledgeable about our garage & system. He is AWESOME. I will recommend & requests him for all my garage door needs.

That's great! Ed takes pride in his work and we hear about it in review repeatedly. All of our technicians are continually learning and "honing" their skills in order to provide the best service possible for each customer. Thank you for sharing your review and we certainly appreciate your recommendation!

Review:

Ryan did a great job, explained every part of the job. I was very pleased with the operation of the opener.

Thank you for sharing!

Review:

Garage Door looks fantastic. Jason did a great job installing and garage door opener is quiet as a mouse!

Thank you! Enjoy the quiet!

Review:

Ed Davis was our tech. He was awesome! Came around 5:00pm on Saturday and worked until about 8:30. Didn't have all the parts then but he's here again today to finish the job. Very pleased with his work ethics and performance. Door is 20 years old and he's made it like new. Thanks Ed for all your hard work!

That's great - glad Ed was able to get your door working like new! Thank you for choosing Precision and for taking time to post your review!

Review:

I called on a Saturday, due to my garage door not functioning properly, and made an appointment for Sunday. Ryan responded to my home within the allotted time frame. He assessed the issue while walking me through and explaining every step. He was professional and explained all my options. He did not leave until the job was complete,my garage door was working properly and I was satisfied with the results. I recommend Precision Garage Door Service for your garage door needs.

Thank you!

Review:

Ryan provided excellent customer service and high quality products. My garage door springs and pulley did not operate correctly lopsided and slammed. Now fix by Ryan it runs smooth and quiet, everything at a great price. I highly recommend Precision Door. Thank you.

Thank you for choosing Precision and for the great recommendation!

Review:

1. Great Product 2. BBB Accredited 3. Customer Reviews Phenomenal Customer Service! We are very, very, very pleased with our giraffe doors. ?? ?? ?? ?? ??

Thank you!

Review:

I found Precision through TV ads and decided to give them a try. Very Easy to business with, scheduling and the Service Manager, RoyAmerine, performed our service above and beyond what was required. His customer service and knowledge of their products was excellent. We called for a simple service but needed much more and like the replacement of our motor and rebuild on one garage door - he serviced all three and found two was very dangerous and needed immediate attention - we went from loud, noisy garage doors to quiet and safe doors. we will enjoy the changes and have them on speed dial for future needs. My sister has already scheduled her service as well. Two new customers in McDonough area. Hope she gets Roy too!!!

That's great! Thank you for choosing Precision, we appreciate your business and the review!

Review:

Precision is the perfect name for the service they provide. Definitely, will call and refer them again.

Thank you!

Review:

Outstanding young man . Very professional and quick. Did a great job. Same day service is something you just don't see any more. I will refer this company forever.

Thank you!

Review:

I had issues with the garage door sometimes not opening all the way. Made an appointment for same day service, and they were here when promised. Roy, was my service tech who greeted me, at the door. I explained the problem, and he gave me options, and prices. I agreed to Roy's recommendations, and he commenced with the work in a timely, and efficient manner. That's again Roy, for job well done. My door works better now, then when it was new.

Thank you for choosing Precision!

Review:

excelent work from your salesperson (tina) she explained to us everything and help us very much answer the phone calls we had with questions also your tech persons that went to the house did a terrific work congratulations and hope you continue treating the people the same we were treated thank to all of you paul mcmanus

Thank you for sharing your review, Paul!