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about Precision Garage Door in:
Flowery Branch, GA
Precision Garage Door of Atlantahas received 47 reviews, averaging 4.91 Stars:
Flowery Branch, GA
Service Provided:
Product:
Service Technicians: Dustin Bourchier
Flowery Branch, GA
Quick service
- Charlene Smith
Flowery Branch, GA
Throughly professional work. I upgraded my garage door opener with new hardware and new it is better than ever. Quick work also.
- Randy Fadler
Flowery Branch, GA
Dustin Ridge is the best tech hands down, I will definitely call Precision in the future.
- Shawn Leary
Flowery Branch, GA
Aaaa
- Jimmy Merck
Thank you for the 5 star review and for sharing your feedback with us!
Flowery Branch, GA
Your guy was on time and he was waiting for me. He explained what was wrong and what to look for. I will be using your company again if I have problems with my garage door
- William Hammett
Flowery Branch, GA
Great Service and quality door
- Mario Arguello
Flowery Branch, GA
Service was great Very professional, however , I felt totally ripped off, very high prices , will Not use precision door of Atlanta and if my friends and neighbors ask if I know a repair company I will Not recommend this company due to being OVER charged tremendously. I knew I should have done my research first before I gave the ok. I was totally shocked that I was charged $250 for a wall button , I looked online at several supply company’s and found the part for lab average of $30. What a rip off company! Ridiculous I could have bought a brand new garage door opener unit for a lot LESS
- Donna Oley
Service Provided:
Product:
Service Technicians: Dustin Bourchier
Flowery Branch, GA
Excellent service. Technician was very knowledgeable and friendly. I would definitely refer anyone to them.
- Tom De bra
Flowery Branch, GA
Great job by Juan repairing opener.
- Franklin Reid
Flowery Branch, GA
Andres was very knowledgeable and thorough and taught me alot about door maintenance.
- Ron Buckley
Flowery Branch, GA
Repeat customer, very satisfied with their garage door opener and garage door spring service. Excellent customer service from calling in to schedule service to the Field Technician who assesses the garage door issue and performs the repairs. Very reputable company, will not disappoint the most particular individual. Shout out to David Sweeney, the Field Tech who performed my repairs. Top Shelf Professional..
- David Moshiri
Great feedback, thank you so much for sharing your experience. We are so grateful for your continued trust in our company and we appreciate you being our customer. David is great and we are happy to see how satisfied you are with his work. We look forward to working with you again.
Product:
Service Technicians: David Sweeney
Flowery Branch, GA
Precision garage door techs work off commission. We had a spring break on our main double car garage door. Was told over the phone the spring would be about $189. Come to find out that both springs need to be replace on those large doors when only one spring breaks. So in my opinion, it should be quoted that way originally, $380 for the pair of springs. When Dustin came he quoted over $1000 for service to the door. What was worse was his attitude towards me. Very condescending and rude. The next day we had Aaron Overhead doors fix the springs and a few other items that needed to be repaired. The cost was $300. I feel like Precision was trying to take advantage of me. Beware!!!!
- Mandy Butterly
Thank you for giving us your feedback, we appreciate it. General prices are given over the phone to give the customer an idea of pricing. It is hard to know what kind of door or spring system is currently up at a customer's home without a technician going out to look at the property to give an exact quote. All calls are recorded and when we went back to listen and make sure the scheduler quoted you correctly, she did which was a quote per spring. After reviewing the two quotes given to you by the technician, you were quoted just to replace the springs, and were given a quote to do a full high cycle rebuild on the door as several components failed on the 25 point inspection report. We apologize for the technician's attitude that you experienced. We do not promote this kind of customer service by any means and are handling this internally to make sure this does not happen again. We do try to be competitive with our pricing based on each quote option given to a customer. Again, we appreciate the feedback and hate that we couldn’t work with you.
Flowery Branch, GA
Great service!
- Thomas Stephens
Thank you for the 5 star review!
Product:
Service Technicians: David Sweeney
Flowery Branch, GA
Good service
- Thomas Stephens
Thank you for the 5 star review!
Flowery Branch, GA
Look no further...This company is exactly what I've needed for garage door service: Honest, dependable and fair pricing. We will use them for any garage door problem in the future.
- Anitza Erickson
Flowery Branch, GA
Great job, on time. Very knowledgeable. Our door is so quiet it's just amazing
- Harold Martin
Flowery Branch, GA
Prompt and very courteous...........thanked me 3 times during his 3 hour visit. Explained new operator/programmed/answered questions. His name was David and I would recommend him without reservations to anyone for your company. Joe Powell
- James (Joe) Powell
Thank you, Joe! We appreciate your business and your recommendation!
Flowery Branch, GA
David did an excellent job repairing my broken garage door for a very reasonable price. Highly recommend precision for garage door needs.
- Thomas Stephens
Flowery Branch, GA
Very quick to respond and did a great job.
- Steve Bynum
Flowery Branch, GA
VERY SATISFIED! The service from estimation through install was extremely efficient and professional. Friendly staff arrived on time and was very helpful and informative. Thank you for a very pleasant and satisfactory experience in installing a new garage door!
- Nadia Rossouw
Product:
Flowery Branch, GA
I was very pleased in the service,David explain what the problem was and what it would cost to repair or replace. I did not fell pressured like my previous experience.
- Christiane Carter
Product:
Service Technicians: David Sweeney
Flowery Branch, GA
Excellent experience using Precision Garage Door from first placing an after hours service request with customer service to the replacement of a tired garage door opener. The tech that performed the troubleshooting of my failed garage door opener, also was a consultant for explaining to me the problem and potential replacement options. He also performed the installation, his name Glen Cure. Extremely pleased with my service and Precision is very lucky to have Mr. Cure working for them. Overall outstanding service experience.
- David Moshiri
Product:
Flowery Branch, GA
Tech arrived earlier than expected which was nice, he was also very professional
- Sean Obrien
Product:
Service Technicians: David Sweeney
Flowery Branch, GA
Travis was excellent. He was professional, knowledgeable and personable. Our doors were not opening and closing all the time. Travis analyzed the problem and recommended replacing the openers. I would recommend using Precision Garage Door service and especially Travis.
- Pat Earwood
Product:
Flowery Branch, GA
Travis came on time, did everything he promised, and made all three of our garage doors work perfectly. He installed two new motors and replaced all the springs, pulleys, and rollers, all within about four hours (which was his estimate). He also explained how the remotes worked and set up the codes for the outside remote controllers. I would highly recommend this company, and Travis in particular.
- Charles Fowler
Product:
Flowery Branch, GA
Wanted to give out a high five for Travis. Did an excellent job in addressing problems and servicing both my garage doors!! Was knowledgeable and understanding of what was needed!
- Judy Chapman
Flowery Branch, GA
Fantastic service, very satisfied with the tech and the work he that he did. Outstanding
- Mike Culp
Flowery Branch, GA
Technician came on time, was polite and informed us of our problem and choices for remedy. Price was fair and work was done within a couple hours of his arrival. I recommend this company.
- Roger Phillips
Product:
Flowery Branch, GA
Thank You!
- Jennifer Waugh
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Dustin was an amazing contractor and thoroughly explained the work that was needed to get our garage doors working again. We had two springs and Genie doors installed. Dustin made sure everything from the remotes to Apps were installed and working before he left. He was here until 8:00pm on a Friday night to make sure everything was fixed. I’d highly recommend this outfit with their great customer service.
- Michael Truelove