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about Precision Garage Door in:
Norcross, GA
Precision Garage Door of Atlantahas received 137 reviews, averaging 4.97 Stars:
Norcross, GA
Norcross, GA
I was very impressed that I got a email letting me know who my technician would be the day I booked the appointment. Shawn was very pleasant and professional. I will recommend your company to others.
- Edie Hicks
Product:
Norcross, GA
Technician Rockey arrived on time and got both springs of my garage door replaced in less than 30 minutes. His work is quick, precise and through. Highly recommend his service. Thanks Rockey.
- Stephen Yu
Product:
Norcross, GA
I was very satisfied with the service. They were able to schedule the repair call within 24 hours and evening hours were available. There was no pressure to purchase any service that wasn't actually needed. The technician was very professional and offered several different solutions. I will definitely call again.
- Kathy H
Product:
Norcross, GA
Very Nice! Clear phone call with arrival time; checked and explained all areas; and reviewed all new items!
- Dietmar Nicolai
Norcross, GA
Sean Scheiern performed the repair. He was prompt, professional, and friendly. He educated me on the problem, made recommendations for the repair, and informed me of some other problems they would need to be addressed fairly soon if they were not done during the repair of the torsion spring. I went with his recommendations and my garage door is quieter than it has ever been. I am pleased with the service that I received. Great job by a good worker at a good company...I would definitely recommend them to anybody in the Atlanta area!
- Joseph Hatcher
Thank you for taking the time to write a review and for the kind words!
Product:
Norcross, GA
Great customer services and a great job in the installation. I recommend this company to any one!
- Joaquin Barreto
Product:
Norcross, GA
This was definitely a 5 star visit. I had a broken garage door spring and called another well-know company. I was told the service manager would have to call me back later in the day. I had to call them back, only to find out it would be two days before someone could come for a late afternoon appointment. When I called Precision, the person who answered the phone had me scheduled right away for the next afternoon at the time I needed. The technician, Sean, arrived early and was extremely polite and knowledgeable. He worked quickly and answered all of my questions. He not only repaired the springs and rollers, but checked and tightened every nut and bolt on my door. He lubber the rollers, springs, and even the opener, which had nothing to do with his repair. He went above and beyond in every way. My door operates better, and more quietly, than it did before. When I get ready to replace my old wooden door, you can bet I'll call Precision!
- John Bullock
Product:
Norcross, GA
Extremely Pleasant! Great Customer Service!!!
- Terrell Jones
Product:
Norcross, GA
My technician did a good job with the installation and worked efficiently to install our door and sync up a new garage door opener with our old system. Overall a good experience!
- Brynn Kindlesparker
Product:
Norcross, GA
Tech came out within hours of my calling them. I knew I wanted to replace my garage opener, as it was 42 years old and giving us lots of problems, so the tech provided an amazing unit that is quieter than any door I've ever seen! We are extremely happy with your product and service and will use/refer you whenever needed! Great job, guys!!!!
- Mike Adams
Product:
Norcross, GA
My Service Tech, Travis, definitely knew what he was doing, made good recommendations and repaired my door to my satisfaction. I would definitely use your company again for any garage door needs.
- Debbie Griffin
Norcross, GA
Sean called and arrived as scheduled. He assessed the door and made his recommendations. I approved the work and he completed it around an hour. Very professional and it appears quality parts were used.
- Jan Waters
Product:
Norcross, GA
Kevin Shelton was my install tech. He arrived on time, was very professional and friendly. We had a real good time during the install. Both of my wooden & glass garage doors had been hit with the car at one time or another. I had them reinforced to keep them working. I just wanted to get rid of the glass, as I don't like people being able to see into my garage. The solid steel doors are wonderful and quite. It has just taken some time to get used to the darkness in the garage due to no windows, but I feel much safer. Precision doors will always be my choice for any work or repairs. I was very impressed with everything and what I thought was going to be a real nightmare, Kevin installed my new doors and the whole thing was totally painless. You guys come very highly recommended from me. Thank you for the awesome service.
- John Evans
Product:
Norcross, GA
Marcus was very helpful and informative. Good experience.
- Scott Russell
Product:
Norcross, GA
Very informative. Did a great job.
- Eddie Daves
Product:
Norcross, GA
My garage door spring was broken and the door would not stay down. I called and they made an apt. the same day. They arrived right on time and did a great job. Shaun was very friendly and really knew his stuff. Thanks for the quick response and great service!
- Sue Reese
Norcross, GA
We felt that Guido was very professional and trustworthy. He addressed our concerns and gave us recommendations without a high pressure sales pitch. We will definitely call him when we are ready to replace our garage door opener and will recommend Precision to our family and friends.
- Joe Persichetti
Norcross, GA
On time.
- J. Persichetti
Norcross, GA
Great job! Very knowledgeable, quick, and easy. Thank you! Will recommend.
- S. Simpson
Product:
Norcross, GA
Thank you so much for coming out quickly and for quality service!! Sean was great!
- B. Armbrister
Product:
Norcross, GA
Very nice and kind
- M. Sathchakham
Product:
Norcross, GA
5 star review.
- Mike McNeil
Product:
Norcross, GA
Installation window of four hours is not ideal. My appt was from 12-4pm on a Saturday. I waited all afternoon only together a call at 3:45pm from the technician saying he had spent the last hour fixing a flat tire and that he was still an hour away, so he would not make the 4 hour window. My issue was that he could have called earlier and gave me back my afternoon. Rescheduled and new door was installed by professional alternate technician. Only issue is that outside trim replacement didn't cover previous trim, so I will have to paint myself.
- Troy Peacock
I agree that we should have notified you immediately when we experienced mechanical problems beyond our control. A phone call by our tech could have spared you waiting around your home. It is our standard operating procedures to call ahead, and I can only assume the frustration of a flat tire on a heavy truck full of new and old doors probably came into play. Again, its not an excuse on our part. We did review the situation with staff to make sure it does not happen again. I hope you accept my apologizes. Tim Yeager Owner
Product:
Norcross, GA
5 star review.
- Frank Petroski
Product:
Norcross, GA
Travis was very professional and knowledgeable. He was able to replace our garage door opener very fast and efficiently.
- K. Dykes
Product:
Norcross, GA
Garage door repair
- J. McIvor
Product:
Norcross, GA
Garage door repair
- G. Marsh
Product:
Norcross, GA
Outstanding!
- T. Freeman
Product:
Norcross, GA
The technician did a great job on fixing our garage door I would recommend your company to everybody.
- Cora Covington
(770) 882-2524
(770) 882-2524(770) 308-4411
(770) 308-4411(678) 436-5599
(678) 436-5599(404) 751-1634
(404) 751-1634(404) 751-1634
(404) 751-1634(770) 882-2524
(770) 882-2524(678) 436-5599
(678) 436-5599(770) 308-4411
(770) 308-4411(770) 282-2211
(770) 282-2211(678) 707-8620
(678) 707-8620(678) 436-5599
(678) 436-5599(678) 707-8620
(678) 707-8620(770) 882-2524
(770) 882-2524(770) 282-2211
(770) 282-2211(706) 608-8899
(706) 608-8899Office: (770) 766-8900
6835 Shiloh Rd E
Suite C-10
Alpharetta, GA 30005
Office: (678) 250-4044
189 Cobb Parkway N
Suite A-3
Marietta, GA 30062
Office: (678) 607-8894
137 Bethea Road
Suite 701
Fayetteville, GA 30214
Having availability of late evening hours is very welcomed! Cody was prompt and gave me several solutions without any pressure. Will definitely recommend!
- K Hartman