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Read what people are saying
about Precision Garage Door in:

Cherokee County, GA

Precision Garage Door of Atlanta
has received 527 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

Outstanding work and customer service. Great response and work to rebuild two garage doors. Same day response to perform a minor adjustment on one of the doors months after installation. This company is the best. Wish everyone else I deal with could be so good.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Super efficient, knowledgeable and the nicest guy. Thanks.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very pleased with the work Travis did on our garage door. He was on time, pleasant, and took the time to show me what the problem was and how to open it if it jammed. I had a repair done last April with new sensors put in, then called them in August for an issue which they responded to promptly and repaired; and this time they came out and fixed the mount which had bent on the top of the door. Travis knew exactly what to do and did it complimentary! I am so impressed with Precision and when the time comes for a new door, I can trust Precision to do the job well. Wonderful group of people.

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Service Provided:
Garage Door Repair

Review:

Travis was a great tech, very friendly and professional.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had my springs replaced a few months back by Performance after one had broken. Several months later I was under the impression that the springs were wound too tight because my door would jump a little when first going down. I called to report this issue and was given an appt the very next day. Mike showed up on time and was very courteous to my wife. He called me at work to let me know that in fact the door was balanced very well and explained why the door jumped a little when closing. There was no charge for this visit. Five stars for this company and they will get all my future business as well as word of mouth referrals!! You can really trust these folks!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent all the way through the service!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Tech was wonderful. Very knowledgeable, very friendly. I'll use Precision again because of him.

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Service Provided:
Garage Door Opener Repair

Review:

5 stars!!! Great installation by Ryan and a great new door opener. I love it and feel safer with it. Glad we went to the Atlanta Home Show and found Precision!!

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Shaun Sewell - Senior Technician Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Technicians: Shaun Sewell - Senior Technician
Review:

Professional service. Timely. Took the time to explain what was the proper fix.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great services and very nice and polite.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very helpful.

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Very helpful.

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Had a great service from the two guys and they fixed everything. Even my key pad which never worked right!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Your name up in the Google search engine for garage door repair.Your customer service reviews is why I choose your company. Service technicians (Mark/Travis) were very professional and friendly. They fixed the problem very quickly and cleaned up after they completed. Would recommend your company to my friends. Great job!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

GREAT JOB!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Finished in a remarkably fast time frame.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great rep for your company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent.

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Service Provided:
Garage Door Opener Repair

Review:

5 star service.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

5 star service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent work.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Professional job. Well done ! Highly recomended

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Service Provided:
Broken Garage Door Spring Repair

Review:

Very Knowledgeable and courteous. Thank you.

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Shaun Sewell - Senior Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Shaun Sewell - Senior Technician
Review:

On time and fast service.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Quick courteous great job.

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Shaun Sewell - Senior Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Shaun Sewell - Senior Technician
Review:

Excellent work.

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Scott Shaw Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Scott Shaw
Review:

good experience. very professional. Took time explaining issues and correction made.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Tim, Just wanted to let you know how pleased I was with the garage door service. Not only was Nick pleasant, he was early to our appointment which isn't something we're used to around here. In addition, after completing the work, he reviewed our doors with me so I had a better understanding of the issues we were having. Our doors haven't worked this good since we moved in 10 years ago. Thanks for your dedication to your profession! I would highly recommend you to other's if ever asked who someone should use for their Garage Door Repair. Sincerely,

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Service Provided:
Garage Door Repair

Review:

Was told tech would be out for free price quote tech called then when I told him I wanted a specific opener they would have to order it no big deal only after I did my own research cause they never came out I found out I have to have a center Garge door opener cause I do not have the correct style spring system for that opener that mounts to a wall the way I found out was by calling another company what if I ordered and set up a date for install would you then charge me extra to change the spring system after you didnt come out and look at it first of course you would if you live in Cherokee county ga just go with a mom and pop owned company instead of a company that just wings it and forgets about what customer satisfaction is

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A Response from: Shirin Kanji

I believe the tech called you to tell you he was on his way. You explained that you wanted a specific jackshaft motor and he explained you had the wrong spring system on your door to accomodate that type of operator. He said he would call you back with a price for the specific opener and retrofit of the springs which he did. He received your voicemail and did not receive a call back from you. He was shocked to hear your comments on the review. There was obviously a miscommunication somewhere along the line. For that I apologize, but take exception that a "mom and pop" company gives better service than we do. I am sorry for the bad experience, and we have used this as a training tool to improve our service in the future. Tim Yeager Owner

Service Provided:
Garage Door Opener Install

Review:

The technician was informational and awesome.

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Shaun Sewell - Senior Technician Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Shaun Sewell - Senior Technician
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Clayton County

(770) 282-2211

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(678) 707-8620

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Stockbridge / Griffin Area

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Douglasville Area

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Newnan Area

(770) 282-2211

(770) 282-2211
Athens Area

(706) 608-8899

(706) 608-8899
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